Me and my girlfriend were on a walk around Chargrin falls and stumbled upon this place, we instantly fell in love with the vibe. We were lucky enough to get a seat outside at one of the high tops and had an incredible view of the falls. What a great experience. Lilly was a excellent waitress and the bartender David came over to make a great after dinner drink for us. We will be back! read more

17 River Grille - American Near Me - Chagrin Falls, Ohio

Fantastic staff, food, and atmosphere. This place is truly first class and worth a trip to this idyllic little town of Chagrin Falls. You won't regret it! read more

17 River Grille - American Near Me - Chagrin Falls, Ohio

I'm not sure if they are intimidated by African American males but the way they treated me when I picked up my Oder these last 3 times makes me so uncomfortable I don't think I would ever go back and I love the food so sad we have to do better then didn't even let me get out the door b4 making smart remarks it's pitiful read more

Great food and great views! Love eating here when we come down to chagrin falls. Patio doesn't require reservations

Without a doubt the location of the restaurant is fantastic overlooking the falls especially sive the river and area was lit up for the Christmas Holiday. A straight up vodka martini was delievredd in a small glass with ice. The pour was pitiful, but the server took it back and brough back the proper drink. The biscuit starter in the skilled was excellent as was the grilled artichokes. The fried Walleye and Chips was disappointing in that the fish was very greasy and their was too miuch batter which masked the taste of the fish.The slaw with the dish had not taste. The beef short rib dish was good, but the mashed potatoes that accompanied the entree were stone cold. The Apple crumble type desert was not very good. Service was good, but more attention needs to be put on the main courses! read more

First time here, beautiful view. Was ignored by wait staff for 15 min until I sought out the manager and complained. I saw three wait staff just talking. After being served, have to say the food was very good. read more

Terrible treatment by their manager Christian. Reason-I complained that my drink was 15 dollars and contained no alcohol. Later, during a follow up call from one of other "managers", I was told that this is a very common complaint. I was not the only one who complained about that. Now I understand why Christian, who was unbelievablly inappropriate and rude wouldn't do anything about it. Can't afford to remake every drink that is overcharged and not have ingredients that it claims to be. I have been speaking about my experience to other people that live in the area. I have heard so many negative reviews about that place. My coworker waited 2 hours to be seated, after that he was told by that they would not be able to be seated due to their party consisting of 10 people. He waited for two hours and left with nothing..spoke to another colleague who stated that the place was not clean and he will not be returning there. read more

I really wish I could give this place a better review.. the location is amazing and the server was nice, but the food is subpar..

Very disappointed with the service ...we requested a Table by the window and were told it was taken and it was empty and then they seated other people there as we were finishing up. Very insulting and the food was mid. Would not recommend this. read more

What a snobbish place! I've been there once with my family to celebrate my birthday. I had been wanting to go to this restaurant for so long, just for the view. When I made the reservation, I specifically said I wanted a table facing the falls. When we arrived, they told us they didn't have any tables by the windows, but they could give us one in the terrace. Fine with me. Only it was late April and still cold so there were these HORRENDOUS plastic blinds that allowed a view, but definitely not what I had in mind. The food was good. Our waitress was nice. Today I tried to make a reservation for 9 people (the World Languages teachers at the school where I work are having a retreat and I thought it would be nice to eat there by the falls) just to find out they don't take anything larger than 8. The person on the phone was anything but friendly and didn't try to be helpful at all! I will think it twice before going to this restaurant again. As somebody else said, the only good thing about this restaurant is the view. read more

The food and drinks were okay; however, we were celebrating our anniversary and we still had a half a bottle of wine to finish after cocktails, appetizers and main course when we were rudely approached by the manager telling us we were seated at our table for too long and were rudely asked to leave! We were only a few minutes away from asking for our check anyway. It was such a disappointing ending to our lovely celebration. Our server was shocked as were we that the manager was abrasive and unkind. We will never dine there again. read more

outstanding service and great food in a low-key elegant setting with a view of the falls

The food is excellent, the service is top-notch, and you can't beat the view of Chagrin Falls! Would highly recommend! Worth the price for sure. read more

We came here on the first nice day of spring in Cleveland area. Chagrin falls is a beautiful area and this restaurant's views are the best around. Unfortunately the management does not take advantage of that fact. The area that overlooks the falls was half empty because they "did not have enough staff" and the management kept the indoors upstairs area full. There is a bar and multiple seats in the area with a view that we're empty! One of our waitresses was incredibly rude. The waiter was nice. Overall the food was good but could not make up for the service and the mismanagement. This space has turned over a lot in the past few years which is remarkable given the views. I hope someone who can manage a restaurant takes over at some point! read more

17 River Grille - American Near Me - Chagrin Falls, Ohio

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I'm giving this place a star because I've eaten here before and the food was good. However, I called to make a reservation for my sons birthday who happens to be a veteran and served this country!!! When I called in to make the reservation everything went downhill. I guess because I am a black woman the male on the other end made 15 excuses as to why he could not book me for a party of 8. First, it was they only had a 4pm and 9pm ok great book 9pm. Oh well we close at 10. Ok great book 9pm. Oh well it will be on one check. Ok great book 9pm. Oh well there is a 20% gratuity. Ok great book 9pm. Oh well your whole party will need to be here on time. Ok great book 9pm. Oh hold on that time is gone you will have to come at 4pm. No, I'm actually a business owner and I won't be able to come at 4pm!! Neither is anyone in my party because we all work!!! I am a six figure earner and owner of a successful business!! This behavior is inappropriate, unacceptable and need to stop!! If I were a Caucasian all of this would have not been said to me!!! I will no longer patronize 17 River grille because of it and will inform everyone else to do the same!! It's highly disgusting!! Please stop assuming all black people are poor, late, lazy, unhinged and unfit to dine in nice establishments. If I call to make a reservation I'm very much aware of the cost...it's disgusting!! read more

The food was amazing we got the burger and Nashville sandwich and the view was even better! The staff was kinda rude and would not seat us close to the water when we first asked. read more

17 River Grille - Nashville sandwich and burger - American Near Me - Chagrin Falls, Ohio

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I return to 17 River Grille every time I am in Cleveland. Love this restaurant and the locatio.

A must try date spot. The appetizers a fantastic so even just to go in an have drinks and taste a few things it is worth it. Highly recommend the biscuits and sushi. read more

Beautiful view and amazing food! My only complaint is the wine. I asked the waitress if there were any sweet wines in their red blends. She told me that the Pinot Noir was sweet, and I thought to myself that it's usually a dry wine, but I went ahead with her recommendation. Of course the wine came and it was dry and I was disappointed but I didn't want to make her feel bad. Neither myself or my friend finished our glasses of wine. Which is disappointing when you pay $15 a glass. Neither the less the biscuits were excellent and our food was spectacular. read more

Nice decor, lovely views. The food is a step above a chain restaurant. Our main entrees were good , steak perfectly cooked and salmon was good too. Sides and apps were very basic, not much flavor.Desserts were pretty but not very tasty . We ordered our standard cocktail, a French 75, it was awful, actually undrinkable. They also didn't know what kind of glass to serve it in. Unusual for a basic cocktail. The bartenders need to step it up. We had reservations at a nearby restaurant owned by the same group for a different weekend and cancelled them after this meal. read more

Came to Chagrin Falls looking for Jekyll's and discovered it no longer exists. Decided to stay and try the food here since we drove 50 minutes to get here. The decor is absolutely gorgeous!!!! Give your designer a bonus!!!! I absolutely love love love the cognac colored leather upholstered couch that snakes around with a metal/wood mix of tables and chairs. I love the leather cushioned bar edge for our elbows and arms. The mix of modern, retro, industrial styles is balanced really nicely! I was having eye orgasms everywhere I looked! The service was awesome! Cat (or Kat) was on top of taking care of us from the second we got our tushies comfortable. There was so many items on the menu that we wanted to try, but we settled with lemon parmigiana chicken with whipped potatoes and it was DELICIOUS!!! There was enough for 2 people. My hubby got the salmon rolls, deviled eggs, bacon, and biscuits. He gobbled the eggs down so I have no idea what they taste like but I'm assuming great lol. Even though the bacon is served cold (I'd prefer it be warm or hot), it was really really yummy. I tried the biscuits bec I had to after hearing all about them-yes, they were good, but I had a bite soaked in too much butter from the center and it was too much for me. Hubby gobbled them down and loved the heavily buttered bites lol. I didn't try the salmon rolls bec after eating one of the 2 chickens and half the mashed potatoes I was too full. We both agreed it was all good and worth the visit and will return again in the future. read more

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Order the Trout from Door Dash tonight was really looking foward to it the trout was cold and could not taste the sauce .I know when it is a takeout they really donot care about the order I will stick to Blue Canyon. read more

Atmosphere is very nice! Food was very good with the exception that the swordfish fillet was very thin (1/2") and over done with a sweet sauce. I was expecting a thick cut. The accompanying fingerling potatoes were not seasoned enough either. The fish fry was very good, but the fries were no different than McDonald's fries - quite unexpected for such a sophisticated restaurant. Also, since the staff is made of younger people, it's important to properly train them on attentiveness to customers all the time. It took a lot of effort to get any notice, while sitting at the bar, for a drink. Then, after asking for a quieter nice spot for a special occasion for two, they sat us next to a loud party of 12. This is a good posh restaurant, but management needs to kick in to gear on the fine points. read more

Beautiful views, friendly staff and fabulous cuisine and beverages! Highly recommend!

Was just okay, we were expecting more flavor for the price but everything from appetizer to drinks to entrees were just alright. Service was friendly but nothing really stood out to make me want to go back. read more

17 River Grille - Lemon meringue pie martini - American Near Me - Chagrin Falls, Ohio

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My husband and I ate at 17 River Grill for the second time last night. The first time was good (though the soup was cold). The food last night was decent. The experience on the other hand was lousy. There could not have been more than 6 tables full in the entire place, and I saw close to 20 employees in the kitchen, at the hostess area, in the bar, standing around talking to one another, including management. Our waitress never asked after our meal, asked if my husband wanted refills on his iced tea, brought us extra ketchup which we requested, and when I inquired as to what the garnish was on the soup, no one ever returned to answer me. Since it wasn't listed on the menu as having a garnish, I was concerned about food allergies. My husband and I were exceedingly polite and courteous. We also observed our waitress moving in slow motion as she served the table directly across from us. She didn't seem more inclined to provide a nice experience, good customer service, or what they asked for, either. We finished our meals without refils or attention/service of any kind. I asked for the manager quietly and spoke with him about my concerns quietly. He apologized and said he would be right out to speak with us again and headed to the kitchen. Instead of coming back, our waitress came out, apologized for not bringing the ketchup and blamed her mistake on the table behind her - as in - they could hear her blaming her poor ability to wait tables on them. The manager never came back. We didn't expect to have our meals comped, they were fine, if expensive for a couple of basic burgers, but the service was sub par and the managerial decision making, embarassing. read more

The restaurant has a great view of the falls, if you're lucky enough to be seated by the window, which we were. The service was great but the food is so-so. Nothing to rave about. read more

We had absolutely one of the most amazing dinner experiences here after Valentine's day. White tablecloth and candlelit service. Joules was our server and David was the manager on the floor that afternoon. We ordered firecracker shrimp app and two cocktails: Bull and the Bird (bourbon manhattan) and a coastal Paloma with Avian Reposado. For dinner, the Idaho rainbow trout and Amish Chicken. Both were superb, tender and seasoned perfectly. The chicken comes with creamy seasoned mashed potatoes. We also split a dessert. The ambiance was great as was the view of the falls. They play a blend of dj dance mixes over the speakers but not too loud that you cant have a conversation, which makes for a classic and sexy vibe. I think the food runner forgot the asparagus side but I flagged him down and he was back in two minutes, side piping hot. Having served for many years, that is good execution from back of the house to front. The prices are very reasonable with most entrees running mid twenties. The restaurant had a fire a number of years back we were told and was rebuilt and remodeled. I'm glad it was. Valet is $15 or you can park on the street if you get there early enough through the parking app. Bon Appétit read more

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We went to 17 river for drinks with our Kingsdown Sales rep after training presentation at our mattress store. Our rep was very impressed with the view and the food. She particularly like the happy chicken slider. This is a great location for a mid afternoon drink and bites. Matt was friendly and made Michelle feel welcome in a new town. We will continue to bring out of town guests here. read more

My son and daughter in law took me to 17 river grill for diner. The food was excelent. We sat at a table on the lower level and the view was amazing. Marie our server was was pleasant and we loved the wine she recommended. read more

We had lunch outside with a beautiful view of the falls. My sister and I are in our late 60's so our appetites are not what they used to be however we love good food. We shared the lobster bisque which was amazing. We also ordered the Lake Erie walleye and our waiter happily split both the soup and the main dish into two plates. The food was very good and the atmosphere was over the top. Service was top-notch. There was a 40 minute wait but you can browse the stores while you wait and they will text you. read more

Came here on a Sunday with my family. Place is very sleek inside. We were seated right by the window and had great views of the falls. We also had an amazing server--I ordered The 17 Burger--so delicious. It had double patties, cheese, lettuce and came with yummy fries. Also had a mimosa too. Highly recommend it read more

Horrid service. 4 bartenders behind bar, overlooked my family and I for 15 minutes even after asking for service. Super embarrassing, save your time and money going somewhere else! read more

The cocktails and biscuits are divine. I had the lemon chicken as my entree and it was also wonderful. Server was attentive as well- will be back read more

A lovely location next to the falls with good food, although the salads leave a bit to be desired. If it says "avocado" you really have to search for it. My biggest complaint about this restaurant is they require a 20% automatic tip for large (6+) parties. Usually, no problem, I don't mind that, because most of the staff is quite good and attentive. However, the last time we were there, our waitress pretty much ignored us. Eventually she took our order, didn't check back, we had to hunt someone down for more water, she was pretty much a disaster because she knew she didn't have to try due to 20% added to our check. And a little underhanded in my opinion: before when we've had a large party our server made sure we knew a tip was included and they brought the itemized copy of the check so we could see how much he/she was receiving and then we could add a little extra if we wanted. This last server only brought the portion of the check for us to sign - not the itemized check - I'm sure she was hoping we'd add a regular size tip - hoping we'd forgotten she was already getting 20% for her bad service. We should have said something at the time, but it was very busy and so we didn't bother, but it really is a problem and next time we will find the manager. She took advantage of our requirement to give her 20%. read more

The restaurant above the falls looked very inviting and there was a crowd for lunch. This bespoke well. Appearances can be fooling. The French onion soup looked well, but was delivered with the meal after asking for it before the meal. On top of that it was cool. The problem with young inexperienced waiters. The walleye sandwich was not hot. Too much bread for the small portion of fish. The fries likewise not hot. Maybe others will have a better experience read more

I had a great time here on Memorial Day. Unfortunately couldn't get a table, but could get a seat at the downstairs bar, which is open to the balcony overlooking the falls. They were already occupied, but you can also sit on the couches on the balcony if you can't get a table. We stopped here for some drinks and snacks, and it was a perfect cocktail hour. Their cocktails are fun and refreshing, and a side of french fries was the perfect salty snack. The open air was great for the weather, as well as covid precautions, and the view was perfect. I'll have to come back for a meal sometime, since the ambience was so nice. read more

Well, well, well this place has a great atmosphere and a cool view! Parking sucks and food is SO MEDIOCRE. It didn't have much flavor for my liking. I ordered a burger with bacon (the bacon was really good) & the fries were subpar. Biscuits were just ok to me and same with the lobster bisque. I see how it's cool for the locals but I won't go out of my way to go there again. If you do go, go on a Tuesday for half off wine and sit on the deck if possible. read more

Great spot for some Christmas cocktails and appetizers. Had the 17 roll, deviled eggs and Caesar Salad. Tasty.

I would love to give this place an honest and candid review but I cannot. We were in Chagrin Falls today with family from Texas and we wanted lunch for a group of 8 people. We checked in with the hostess (who was positively having a bad day because it was clear to me that she didn't want to be there.) She told us they could not sit us together and that she couldn't give us a wait time on two tables. We gave her my cell number and we received the confirmation text that we were in the queue for a our tables. After shopping for two hours we decided on Flip Side just across the street. The service was attentive and the food was great. Oh yeah, we never received a text from 17 River Grill that our tables were ready. read more