Tucson Appliance Company provided service and value that I would not have gotten anywhere else. I…read morerecently purchased a refrigerator and a dishwasher. The prices were truly competitive on new GE appliances. What was the most impressive was my after installation service. I had two hiccups after my dishwasher was installed. The team at Tucson Appliance went above and beyond to help me get everything up and running properly. They were very responsive, kind, and professional. I have also purchased a washer and dryer from Tucson Appliance Company and I will always use them.

I am a teacher at an alternative school, and our teachers had been using an old refrigerator that…read moreneeded to be replaced. I reached out to Tucson Appliance to ask if they would consider donating one to our school. They responded the very same day with the wonderful news that they would donate a brand-new refrigerator. The very next day, it was delivered to our school. Their generosity, kindness, and outstanding customer service made a real difference for our teachers. We are incredibly grateful to Tucson Appliance for supporting our school and giving back to the community. I highly recommend them! They deserve 5 stars

We've had them out twice now, with excellent service both times. The first repair was for our…read morerefrigerator, which as it turned out just needed some thorough cleaning. The second repair was our 20-year-old dishwasher, which had a "heavy" door likely due to broken spring. I took the initiative to order spare parts for the spring and associated cable, and Freddy used both to do the repair. That way only one service visit was required. They do a good job of letting you know when they are coming via text message, and the tech has a credit card machine for you to do an easy payment when the work is complete. I will continue to call them whenever we have an appliance issue.

Dakota knew what he was doing, explained what was going on with my refrigerator and gave me a…read moreprice. The young lady I spoke to on the telephone Dora at the office answered all my questions and explained prices, great service!

The girl that helped us find an electric dryer was super helpful and helped us all the way to the…read moreend of the transaction and was negotiable on the price! Definitely recommend

I will start by saying the gentleman was very nice and helpful. However, the two starts is because…read morethe young lady who was working the register seemed like I was more of a bother to her. She seemed like she did not want to sell me the item until the gentleman who work there said yes, sell it. There is a language barrier. The price for the product was okay. She also seemed to be upset that I was using my debit card. I don't think I will shop there again because of the rude lady.​

We had a wonderful experience shopping for several kitchen appliances for an upcoming remodel…read more Sales Manager Brett Tinkle helped me place the order and he was extremely patient and helpful throughout the whole process. It took me two visits to ensure the dimensions would work with the cabinets, which required him to cancel out the first order before payment, then input everything again on our second visit. Never once did he did make me feel like we were an in inconvenience. He took his time to double and triple check everything and thoroughly explained their store policies and available warranties. We were initially going to purchase at Home Depot but I'm glad we decided to shop outside of a box store. The personalized attention and knowledge at this store made it worth it for us.

I bought 6 appliances The washer was installed with the hot…read moreand cold mixed up . my son in law figured it out and fixed. The dishwasher was installed without securing the front. When I figured this out I was told I had to pay repair fee. Crazy as they installed it wring. I was told you only get 48 hours to report something wrong. They were not helpful at all and would not wave the repair fee. It was a problem they created. After buying 6 appliances you would think you would get some service. Never again would I buy or recommend them. Next time go to big box store. Probably get better service Marcia

Synopsis: Jason is a super knowledgeable, diligent, clean-as-you-go, and reasonably priced…read morehandyman. A born/raised Tucson family man. I would hire him again in a blink. He is preferably based on his namesake east side but will wander as far as midtown. I had several/varied projects needing attention - installation of a new dishwasher (and hauling away the old), installation of a kitchen sink garbage disposal (where there wasn't one at all), resolving a minor freezer issue (ice sheet forming at bottom, under the drawers) and replacing a strip of tile in front of the fireplace. All were completed A+ for a total of about $600 in labor, plus all the parts: $120 for the Costco disposal and another $100 in supplies (mortar, tile, grout, plumbing). This included a couple of 5 gallon buckets and a small circular tile saw blade (all of which I let Jason keep). Because the mortar needed to dry for at least 24 hours before grouting, the project spanned two Sundays... yes the man is his own boss and regularly works 6+ days/week. He's good about messaging too but sometimes cannot respond until evening... like 8pm. That never bothered me and my replies frankly encouraged it, Lol. I am a solid fan of the guy however do be aware he smokes the occasional cigarette but (on his own) always does so outside and never "in the middle" of a task, only during logical breaks (completion of disposal, completion of mortaring, etc.). I mention this only because I have an aunt who is actually allergic to cigarette smoke. Besides the reasonable/reliable and very experienced qualities, I think my favorite is that he doesn't mind you shadowing and (enthusiastically) explains any wrinkles or issues he spots as he's working, oftentimes the fault of the previous installer. Bonus, he warrants his work for a year.

Jason is extremely knowledgeable in the repair of all appliances and is affordable. He makes good…read moresuggestions as to cost saving measures also. Plus he is friendly and easy to work with.

I went to Cathy's today to bring in my sewing machine that appeared to be jammed! I was ready to…read moresend it in to be repaired when Linda, I believe that was her name, offered to take a look at it! Oh my gosh! She was wonderful, patient and so kind! She took out the bobbin "holder", oiled it, and patiently explained to me how to place it back into the machine correctly! She was wonderful and a gem! I will definitely recommend them to all! So happy!!!!!!

We were looking for a Juki sewing machine to be used mainly for quilting. A call to Cathey's let us…read moreknow that they had the model that we were interested in even though it didn't show up on their website. The staff at the Speedway store was very friendly, knowledgeable and helpful. They unboxed the unit and helped get it set up to try it out. They provided some quilting scrap material and batting for a trial run and let us take our time testing the machine out. Once we decided to purchase it, they were very helpful in getting it ready for us to take. Cathey's was like a step back in time when small shops took the time to make sure that you were happy with the service and felt comfortable with your purchase. We got a better deal that we expected and had a great experience at Cathey's. We'll definitely be shopping at Cathey's again.

I called on Thursday about my washing machine, the repairman was scheduled for the NEXT day, came…read moreat the appropriate time, and went over and above showing me what he was doing and teaching me also what I could do to get the most out of my washer. Problem was fixed! And he was very courteous.

when I called for the appt. I was told the service charge would be 69$ which would be waived if…read morethey did the repairs. I was not given an estimate or an option but he went to work with the job. Be aware that they don't charge by the hour they have something called msrp where I was charged 280$ for labor but he was only here for an hour and a half. I was not given an estimate or told of their policy. He was supposed to be here Monday with the other part and I as told between 10-11 he didn't show so I had to call the company and was told he might be here around 3. IMHO this was pretty shady and anyone hiring them should keep in mind...280$ for labor for 1 1/2 hours picking dirt out of the dishwasher is absurd. Buyer beware

We purchased a stove and a seal for our washing machine from Frontline. I was in the store twice…read morelooking at stoves. Both times the sales people were very friendly. I was met promptly coming through the door and they answered all of my questions. My appliance was delivered within 2 days. Delivery was quick and I saved on a service fee by having both my seal and the stove done at the same time. My delivery person was nice. He came in and got the job done. I haven't gotten a chance to use my stove yet but everything seems to be working. The delivery person cleaned up after himself on the way out and took my old unit with him which I did pay for. Their delivery prices were very reasonable. Every unit on their floor appears to come with a warranty which I really liked. Most of their items are used/refurbished/open box items so I felt a lot more confident purchasing knowing there was a warranty and the items had been inspected.

It's a tad weird there. When you go in there isn't anyone around except a receptionist, who is…read morefriendly, but reserved. Then she calls 'somewhere', and eventually a sales rep comes out, but the whole time you're wondering 'wth?' because there are no other people in the whole building. Weird. No background music, no literature laying around. etc. Finally a sales rep comes out from some hidden place, and he was very nice, friendly, knowledgeable and professional, but was unable to fully answer all of our questions. When we called him later on his cell phone there was no voice mailbox available, so we thought that was wierd too. Eventually we did purchase what we were looking for, but it has not been delivered yet, sooooooo, the final jury is still out. We don't feel very attached, but we are keeping our fingers crossed that everything works out as we have been assured.