I had a great experience with this company. Wally was on time, honest, knowledgeable, and took the time to properly troubleshoot the issue. He identified the pool leak and went above and beyond what I expected to get it fixed. What stood out most was his integrity and professionalism. He was straightforward, transparent, and genuinely focused on solving the problem the right way. That level of honesty and customer service is hard to find today, and I highly recommend both him and his services. read more

Came out sis some test Quoted a $1500 repair with NO GUARANTEE it would solve my issue read more

After weeks of research and struggling with water loss on my fiberglass pool, I'm so glad I called 2 The Point Leak Detection. Wally performed thorough pressure tests on both the suction and return sides and successfully pinpointed the leak to the return jets, confirming my suspicions.What I appreciated most was that he didn't just find the problem--he gave me practical interim steps to manage it before committing to a full-scale repair. He even went above and beyond by leaving me two 1.5" plugs for the returns so I can continue to run the system through my spa returns for the time being. He even replaced some leaky O-rings on my valves just to be helpful.Wally is knowledgeable, friendly, and his commitment to double-checking his work is impressive. If you need an expert who truly cares about the results, this is definitely the team to call! read more

2 The Point Leak Detection - Checking the Pool Light for leaks - Pool & Hot Tub Service Near Me

Great company to work with. Fixed our leak and went above and beyond many times. Always on schedule and communicative.

The service here was amazing and the owner Wally exactly where the issues were. The quality of the service was beyond amazing since he did not try to overcharge for what was not needed. Where where do you get a honest businessman nowadays and I'll always come back to Wally for any help! read more

Wally was fantastic to work with. He's incredibly thorough. It's clear he's honest and not trying to upsell unnecessary repairs--just straightforward, reliable service. Communication was excellent from start to finish, and he paid attention to every detail to make sure the job was done right. If you're looking for someone trustworthy and knowledgeable for pool maintenance or repairs, Wally is the one to call read more

Leaving a review for Wally for his professionalism and expertise. My wife and I were looking to speak with someone about questions we had regarding our pool and Wally was not only willing to speak with us over the phone but came out the next day to review our pool and give us his honest opinions. I would recommend this business to anybody considering their next pool job. read more

Great experience with this business! They were able to quickly come out and fix an issue in our pool and did an amazing job rebuilding the pool surface! I was very happy with the result and I totally recommend them! read more

Wally is a real pro with high quality work done on time for a reasonable price. I got several quotes for a full pool replaster crack repair. Wally wasn't the cheapest but was the best communicator and inspired confidence. Would hire him again if needed. read more

The owner Wally is honest and professional. Had a pool leak and found Wally on Yelp. He gave me a quote over the phone based on my description. He came out on the same day and inspected my pool in person. Wally honored the quote he gave me earlier. He thoroughly inspected the plumbing and patiently explained the problem to me. He assured me he could fix the leak and even temporarily stopped the leak by plugging the return inlets. His team came back a few days later as promised and on time. Wally has a device to listen to the leaks underground and he was able to pinpoint exactly where the leak was. He only had to dig up in one spot to locate the leak instead of digging a long trench. His crew fixed the plumbing and replaced the travertine all on a single visit. After Wally left, I found one of the new tiles had a crack. Called Wally and he said he would take care of it. A few days later, he texted me and his crew came back early in the morning and replaced the cracked tile with no charge. His crew is professional and cleaned up my backyard thoroughly every time after their work. His price is fair and his work is reliable. read more

2 The Point Leak Detection - Pool leak detection and repair - Pool & Hot Tub Service Near Me

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If you're dealing with a pool issue, do yourself a favor and contact Wally at 2 The Point Leak Detection. He helped us find and fix a pool leak and he made the process easier than we expected. He's also worked with a couple of our neighbors, and they all had great experiences too. Wally is friendly, honest, and the kind of person you want on your side when things go wrong with your pool! I definitely recommend giving him a call. read more

Wally pinpointed the leak within an hour or so and was able to stop it until he could schedule me for repair, which was one week later. The leak was deep underground in one of the waterfall pipes (3 inch pipe). Wally stopped the leak by plugging both of the suction side inlets which was letting water into the broken pipe. A sigh of relief to know that the leak was at least stopped at this point. Whew. Wally and team arrived for the repair and cut three small sections of concrete to locate exactly where the pipe was leaking. This was not easy, but they were able to successfully repair the pipe, permanently stop the leak and restore the deck. All done very well and professionally. The price was more than fair for the amount of work done. A pool pipe leak can be scary for a homeowner. Wally will put you at ease and rest assured, he will repair it right. Great job Wally and team! read more

Very friendly, he found the leak fairly quick highly recommend!!! He has all the tools that are required and he doesn't take too long to find. Fairly quick and to the point!! read more

I saw a 2 The Point Leak Detection truck parked in a Costco parking lot. I took a picture of the truck and phone number, just in case, as I have a pool. Little did I know two weeks later I would be calling for help. My pool spa was completely draining nightly into the pool. I talked with Wally and he was beyond helpful. He identified the issue and advised me I did not need his service. He spent an extended period of time on the phone describing the issue I had. He gave me a list of items I needed to replace. Wally is an exceptional person. He is obviously both honest and unwilling to charge people for unneeded services. This Company should absolutely be called if you need this type of service. They can be trusted. read more

He did not find the leak. He kept asking me questions and scratching his head. I was still charged. After doing some research I discovered that he should have performed a dye test. I called Wally and told him the situation and he said he could come and help me but he was busy until next week. I could not wait that long knowing that was sitting under my pool deck. I had to hire another company because the pool contractor needed the leak pin pointed. They did a dye test and found that my skimmer was leaking. I had my skimmer replaced. I asked for a refund but he refused. I suppose it was my fault for giving him the cash as he did not find the leak. I would not recommend this company to anyone. Beware read more

We had leak detection and repair, new filter installation, new pump installation and deck seal services performed. All services were performed to our complete satisfaction at a cost significantly below other estimates we received. Wally, the owner, addressed all our questions and concerns promptly in a professional and personable manner. Additionally, his employees were courteous, efficient, professional and exhibited proficiency and pride in their work. Highly recommend 2 The Point for all your pool related service needs. read more

We contacted Wally because we suspected we had a leak in our pool. Wally showed up on time and was professional, and honest. He diagnosed we had a leak in our suction line and skimmer. His team came out to fix the leak, and skimmer a few weeks later. His team was professional and fixed our leak with no problems. I highly recommended due to the fact he is knowledgeable, honest, and fairly priced. I will be calling 2 the leak detection again if I ever have issues with my pool again. Thank you Wally! read more

I sent out several requests-he was the only one that fit the bill to respond. (Other companies were more for plumbing with no pool repair available). His work was neat, efficient and he finished before his quoted time. His price was exceedingly fair for the quality of work. He went out of his way to help with finding tile to match so the whole project came in better than estimated. Would use/refer him in a red hot second! In fact I already have! read more

Walid answered the call for service immediately. Upon listening carefully to the symptoms I described, he jumped into action. Within an hour he found the leak/problem. Over the weekend we communicated and using the process of elimination the leak site dried enough to proceed with patching. During the next visit, in under two hours the patch was complete. After another few hours allowed to cure the patch the spa was refilled and voila. We went from losing 4" of spa water overnight to 0" loss. And the cost of the diagnosis and repair was very reasonable. Thanks Walid/2 The Point Leak Detection. I highly recommend your service. read more

Wally found my pool leak 3 years ago after Aquaman Leak Detection gave up after a couple tries. Wally never gave up and kept returning when no one else would. He even helped me out via text last week to get my pool water to stop dropping yet again. He's my hero. Don't hesitate to use 2 The Point Leak Detection. You can trust Wally read more

We contacted Wally because we suspected a leak in our pool. Not only was he prompt in responding, he was courteous and professional. When we inquired what his Comprehensive Leak Detection included, he was very thorough and articulate in explaining step-by-step the process to diagnosis. We scheduled the appointment for a Thursday, but he called us on Tuesday saying that he had an earlier availability and was within proximity. When he arrived, he looked around the pool and shared with us that there may be no leak at all! We discussed at length typical water evaporation rate during this time of the year, as well as possible consequences of a potential very small leak. He candidly informed us that if we in fact had a leak, it is borderline and it may not be worth the money to diagnose. His words "I do not want to take your money for no reason." It is refreshing to work with someone that is as honest and forthcoming as Wally. Despite not needing his services today, we know for sure who to call when we need someone to diagnose a leak and repair it. It is with much appreciation and gratitude that we write this review for Wally. Although we have no in depth experience of his services and his work, I would recommend him purely on his honest business practices. read more

On occasion, I see reviews where they would like to rate the business a Zero (0) but the lowest number on the scale is one (1). In this case, I would give this company a six (6) but had to settle with a five (5). Wally was very professional, fair priced and available almost immediately. I spoke with him yesterday and he was out to diagnose the problem today. Wally was punctual and friendly. He texted me his ETA and arrived precisely on time. He was friendly overall and patient when explaining the pool problem/function. He fully advised us of our options and gave us his honest opinion if it were his problem to address. I've added this company to my contact list and Wally will be my future "go to guy". I highly recommend him! read more

I called Wally amongst others to get my pool tested for any leaks or cracks. He was the most responsive professional and courteous. Plus he had good reviews on Yelp. So I went with him. He was busy so set a time for Saturday morning. Showed up on time. Wally spent about 3-4 hours inspecting everything including pressure testing, and some sound test. explained everything he was doing and was extremely professional. I would definitely recommend him to anyone buying a house with a pool for inspection or figure out and fix any pool issues. read more

So happy I came across 2 The Point Leak Detection. My jacuzzi has slowly been losing water for about a year or so. It was a repair that I was dreading. Not only because of the cost but the additional problems I might come across while detecting leaks not only in my spa but maybe the pool as well. I gave Wally a call based on all the 5 Star Yelp reviews. I needed to find me someone I could trust. Wally came out 3 weeks after the leak detection was completed. He is one busy guy. He stated he was booked out 4 weeks but would call me up if he had a cancelation. Wally called me up 3 weeks later and said he was ready to go. A nervous excitement came over me. It was finally going to happen. My spa would eventually be repaired and I could finally put this behind me. The 1st step would be to pressurize the lines to make sure there wasn't any underground pipe leaks other than the cracks you could already see in the spa. He stated he needed to isolate the water leaks to the spa and be sure there wasn't any additional issues that had to be addressed. This is where the rubber meets the road. You need to be able to trust the professional in this situation. Luckily I called Wally. He gave it to me straight. Phase 1 was good news. Pipes were good, no leaks in the pool and he was able to confirm the cracks in the spa were the culprit. On to step 2. Concrete and plaster. This is were I should have asked more questions. I was under the impression the entire spa would be re-done. That wasn't the case. Wally's guy only repaired the areas that he felt were damaged. If the entire spa was repaired I would have been 100% confident the job was done correctly. Fast forward- the repairs were completed in 3 days. Unfortunately the water was still dropping by 6 inches or so. I was frustrated because I was hoping that this was going to be the end of my spa dilemma. Wally continued to trouble shoot with me. He was patient and didn't pressure me for payment at any time. This went on for a few weeks. Many, many texts, pictures and calls were exchanged. Wally stuck by me even after the job was done to figure this out. He assured me the cracks were fixed, but I needed proof. Wally walked me through a valve that needed to be turned to stop the water flow from the spa after the water level was at its correct height. I gave it a few days and the water level held true. I was now convinced Wally and his team did their part. He then suggested having the check valve repaired. So I had my pool guy complete that repair and low and behold the spa water level has held ever since. Wally is a genuine guy and just a good human being. If you need a a repair similar to mine I would without a doubt give Wally a call. He's the man! He should, most definitely be your first and only call. **IN WALLY I TRUST** read more

2 The Point Leak Detection - All patched up! - Pool & Hot Tub Service Near Me

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We found a leak in our pool called many companies. Wally came out and found the leak promptly and was able to fix the leak. When time came for us to fix our old pool we knew Wally would have the professionalism and honesty to make our old pool into our dream pool. He was very patient working with our needs. His pricing is also very very competitive. Strongly recommended him from one of the most detail oriented persons out there. Thank you again! read more

I am so Glad to find 2 the point leak detection company. Wally was very professional and knowledgeable about everything. Came over my house and spent less than 3 hours to find the leak in my pool where another company (American leak detection) could not find it. Also Wally came back on Sunday just to check and follow up to make sure my issue is solved. His price was very reasonable and affordable highly recommended 2 the point leak detection. read more

The owner Wally and his crew are very knowledgeable and honest. Very reliable and trustworthy. Wally located the leak him and his crew repaired it at fair price. I highly recommend 2 The Point Leak Detection. read more

2 The Point Leak Detection - Pool leak detection services - Pool & Hot Tub Service Near Me

I was referred to Wally at 2 the point leak detection by my pool service guy. I looked him up and saw some great reviews and saw that he detected the leaks different than anyone I had seen before. I was skeptical that he could just hear the leak with his equipment. I have had three leaks that the traditional type of diving in my pool and using dye to see the water movement has not found the real problem. So I thought I'd give Wally a shot. What an awesome experience! Not only did he find the leak but he also temporarily fixed it so my pool was not leaking under my backyard. He explained what was needed to fix the problem and also explained the possible complications to fixing it. I weighed my options and decided to go with Wally. Amazing! Not only did he fix the problem in less than a day, he told me that the job wasn't as difficult as expected and lowered the price after he was done. He did not have to do that at all. I would have never have known the difference. This is what good honest work is like. I have had the run around from multiple other companies trying to fix this problem. Even to the point of completely remodeling my pool and still had the leak. Thank you so much to Wally and 2 the Point Leak Detection. You have a customer for life. I just hope I don't have anymore leaks for you to fix. read more

We had a leak in our pool, but had no idea where it was. Glad we found Wally through yelp. He was very knowledgeable and well equipped. the leak was solved without a doubt. The price was very affordable, and Wally wore a mask all the time during the visit. We'd absolutely recommend Wally such a responsible and honest expert to my friends and neighbors . He is the BEST in the business! We really appreciate Wally's job well done, thank you! read more

Fantastic service. We had a pretty serious leak in our pool and weren't sure where it was coming from. We found Wally through yelp and he was able to come out within one day. He was able to diagnose the problem quickly and professionally and also offered his expert advice on how to best address the problem we are having. Would highly recommend for any pool issues you might be having. read more

Absolutely phenomenal service! We had a leak in our spa and weren't sure of the cause Found Wally through Yelp and he was able to come out very quickly. He diagnosed and resolved the problem quickly. A few weeks later, we noticed that the spa appeared to be leaking again. Wally came out a few days later and found that the issue was actually caused by a bad valve motor! He didn't even charge for this extra service. Highly highly recommended for any pool/spa issues read more

I would recommend Wally with 10 stars if I could. He is very knowledgeable, professional, and the quality of his work is outstanding. He determined the cause of my pool leak and gave his recommendations to repair and make my pool plumbing more efficient, and at a very fair price. He started the work and kept my best interests in mind as he found a couple more issues throughout the job that needed attention. He is honest and very trustworthy, I am very happy I found him here on Yelp! read more

This is my second time using this company. Great service and super responsive. Wally addressed my pool leak in a timely manner and was very courteous. I strongly recommend to reach out to him before any other company. read more

Wally is awesome! He came out on time and diagnosed my pool leak. He checked all the pipes and found the leak was coming from a crack in the structure. He provided me with my options and did a complementary epoxy fix. Its a temporary fix but Wally explained the pros and cons of the temp fix so there's no surprises if and when the epoxy fails. I highly recommend this company and Wally. Very professional and answered all my questions. Thanks Wally...!! read more

Wally did a thorough, comprehensive leak inspection, going above and beyond what I've seen with other companies in the past. He replaced my skimmer (and other work not in the contract at my request) - all for very reasonable, competitive prices. He is calm, patient, reliable and a pleasure to work with. Thanks Wally! read more

So this is the first time I've ever had to deal with a pool leak and to be quite honest, it was a nerve-wracking experience. The idea of the mystery of trying to find a leak that could be under the concrete, in the plaster or beneath the equipment seems like a daunting and nearly impossible task. Well... Not for Wally! He was booked up for a week, but we had a time sensitive situation that required the inspection and possible repair to be done soon. Wally went out of his way to come out early the next morning, didn't price gouge me with any rush fees (like one of the three companies tried when I called for availability). He located the issues and provided me with a bid. We accepted the bid as it sounded reasonable. He showed up with his crew and was present during the repairs and solved our issue. Now I have Wally's number stored in my cell phone and anytime anyone says they think they may have an issue with their pool, they're gonna get Wally's cell phone number! Keep up the great work and thank you! read more

You know what we call him? 5 Star Wally!! He is incredibly meticulous in assessing the issue at hand. He came to my house after discovering my newly refinished pool was leaking and literally saved the day! Very thorough, knowledgeable and incredible. 10 out of 10 would recommend! read more

Wally is absolutely the BEST. My spa was draining into the pool after the pool motor was turned off and I could not figure it out. I had a pool technician come over to the house and he changed the old valves assuming that was the issue . Unfortunately that did not work. I then had a pool guy come over and he felt there was a leak. I decided that before I invest any more $$$$ I should have a leak inspection. I called several companies and they quoted a crazy amount. I had a call with Wally and he was extremely knowledgeable and his price for the inspection was a fair price. Wally spent time trying to figure out the problem. He tested all the equipment etc. and amazingly Wally discovered that one of the newly installed valves was defective. Wally replaced the part and my problem was finally solved. If you have a pool issue he is the MAN!!!! read more

My pool was loosing about 3/4" of water per day. Wally spent a few hours performing a thorough leak test on my pool. He identified that the problem was some cracks in the plaster of my hot tub. The cracks were sealed and my pool is no longer losing water. read more

I was referred to Wally through the Nextdoor app. We recently moved into a new home with a pool, and we were losing water at a much more rapid rate than what we should have been losing from evaporation. I originally contacted another company that I found on Yelp, but I didn't get a good feeling after my phone conversation with that company and chose not to move forward. I'm really glad I made that choice. Wally came out and did an extremely thorough inspection of our pool and spa. He identified two leaks in our waterfall and a leak in our skimmer. He was able to repair the leak in our skimmer immediately. He came back the next day and scuba dived in our pool to check for cracks and to pressurize the lines. I really appreciated that he didn't have to drain our pool to do this! Thanks to Wally we are no longer losing water from our pool. He is extremely honest, reliable and trustworthy. You can tell he is very serious about his work and is passionate about what he does. Thank you Wally for your excellent service! read more