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    20/20 Cycle

    4.5 (134 reviews)
    ModerateBikes
    Closed 11:00 am - 6:00 pm
    Updated over 3 months ago

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    Couldn't have built this bike without the help of the dudes at 2020 (and Daniel's old wheelset and fenders!)
    Christina P.

    2020 Cycles will forever have a soft spot in my heart. The guys here really listen to your bike issues and 9 times out of 10 will offer to take care of it same day while you go grab a beer from Chuck's or a coffee down the street. They are happy to give you advice and even how-to's to empower you to do your own bike improvement. I recently built up my own bike from the frame up and really couldn't have done so without these guys! We've since relocated to California, but if you are a biker lucky enough to live close to 2020 Cycles, go here! The dudes will take care of you :)

    Great service very friendly!

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    11 years ago

    I had a really great experience with 20/20. They were knowledgeable and friendly and were able to fix my bike quickly and inexpensively.

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    18 years ago

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    11 years ago

    They'll do you right. No nonsense, super friendly, and they really care. Thumbs way up.

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    Page 4 of 4

    Ask the Community - 20/20 Cycle

    Review Highlights - 20/20 Cycle

    This has become my go-to bike shop.

    Mentioned in 3 reviews

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    Recycled Cycles

    Recycled Cycles

    4.3
    (336 reviews)
    2.8 mi
    $$

    Came here to get a bike (obviously) and had a great experience! I came in with zero cycling…read moreknowledge, and the folks there were super helpful in giving me some guidance about the different types of bikes. I was originally looking for a used bike but they only had two in my size that were both road bikes. I tried them both but ended up going with a new gravel bike that was a bit more all-purpose! They have a lot across the street where you can try out the bikes for as long as you need. I ended up testing out four diff bikes, and they were super nice about all of it even though it took me forever. They didn't have the color I wanted, but they let me know how to order it online and have it shipped there so they could build the bike for me. They said doing it this way is the same as buying directly from the store! I still get all the benefits like 30 days of free accessories installation and such. My partner also got a used bike that was in great condition!

    I was gifted a Trek 1000 bike that needed some work. No saddle, rusty chain, and missing pedals…read more Kirk took the time to diagnose the bike and personalized the riding experience for me. I chatted with him while he fixed my bike and all of the prices were transparent with no hidden cost. What I love about recycled cycles is the fact that I can learn as I go and at my own pace. Kirk, like the rest of the staff appear passionate about cycling and the rider. I love knowing that parts that I am using are being given a new life. With the diagnosis, we figured out what we I'll address now to ride the bike and what I will need to up keep and maintain 3 months from now. What a great service and experience. 10 stars.

    Photos
    Bicycle
    Bicycle
    Recycled Cycles counter
    Recycled Cycles counter
    Pup in backpack

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    Pup in backpack
    Montlake Bicycle Shop

    Montlake Bicycle Shop

    4.5
    (169 reviews)
    1.8 mi
    $$

    I'm just getting back into bike commuting, and I've been very happy with my experience at Montlake…read moreBike Shop. They've been very patient with my questions, and have had a really quick turnaround time with service. I will continue to recommend them to my friends.

    UPDATE: After posting this review, it somehow got worse. On a later visit, an employee -- who I…read moreunderstand may be a part-owner -- confronted me about the review, followed me out of the store, and called me a "chicken shit" on my way out, blaming me yet again for the entire situation. I'll let that speak for itself. A business that responds to honest, factual feedback by chasing a paying customer out the door and throwing insults has told you everything you need to know about how it treats people. This update wasn't something I went looking for -- it just confirms the exact pattern I described above. REVIEW: I'll stick to the facts. I spent over $6,000 at this shop -- and apparently that doesn't buy you even baseline customer service. I bought my bike here, and after a front wheel/tire failure caused a crash, I went through a Giant warranty claim with Montlake. The product side eventually got resolved, but dealing with them was frustrating from start to finish -- and the real problem wasn't the logistics, it was the attitude. From the beginning, I got the clear sense the shop saw me as an inconvenience rather than a customer. Communication was poor across essentially everyone I dealt with: no timely updates, no callbacks, no straight answers, and I was the one chasing them at every step. More than the delays, it was the tone -- dismissive, condescending, and openly impatient any time I asked a reasonable question about my own bike. One phone call summed up the whole experience. A staff member told me to "chill out dude, you got a new bike even though it was your fault you crashed it," and to stop "beating a dead horse." Talked down to, blamed, and brushed off in a single call. It's also just wrong -- it reflects a basic misunderstanding of how Giant's warranty and crash-replacement programs actually work. I don't expect a shop to agree with me on everything, but I do expect basic respect -- especially as a customer who put thousands of dollars into this place. The product issue got sorted out eventually; the attitude is why I won't be back, and why I'd point other riders elsewhere.

    Photos
    Is that Adam's bike that Robert is cleaning?
    Is that Adam's bike that Robert is cleaning?
    Neil with his Giant
    Neil with his Giant
    Neil and Michael riding in California

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    Neil and Michael riding in California
    Alki Bike and Board

    Alki Bike and Board

    4.2
    (90 reviews)
    4.4 mi
    $$

    If you have a normal bike, I'm sure Alki Bike and Board Shop can handle it…read more If you have a mildly complicated bike, definitely go there. If, however, you have a questionably overpowered long-tail cargo bike running a custom Bafang BBSHD mid-drive setup that may or may not have been engineered during a caffeine-fueled "more capability and power is always a good idea" phase... these are your people. I rolled in with what can only be described as a mechanical riddle wrapped in an enigma of wiring harnesses and torque sensors. My Bafang BBSHD setup had become inhabited by a small tribe of mean spirited electrical gremlins. I'm capable with bike mechanics, but this had gotten over my head - I was bracing for a massive bill (maybe significant part replacements). Instead, the team at Alki Bike & Board just... handled it. Calmly. Confidently. No drama. No upsell. Just pure competence. The bill was less than 1/10 what I had expected. This crew is overseen by a guy called Dayton - I'm not sure if he is more Thor or Hercules. On one hand, he seems like he could summon lightning directly into a mid-drive motor. On the other hand, he has the calm, slightly amused strength of someone who has already defeated twelve labors involving stripped bolts and cross-threaded bottom brackets. Either way, the man is operating on a different plane. He diagnosed the issues quickly, explained everything in plain English (instead of "mystical bike wizard dialect"), and fixed the whole situation for a small fraction of what I was mentally preparing to pay. I didn't believe him when he told me. Bottom line: Extremely knowledgeable Honest pricing No ego, no attitude Dayton = certified bike demi-god If you are near West Seattle and your bike needs anything beyond a gentle pat on the saddle, this is the spot. 10/10. Will bring my mechanical chaos machine back henceforth!

    I was leaving for a camping trip when I noticed my bike was not shifting correctly, I brought it in…read moreand they quickly diagnosed my problem and got me all fixed up the same day, great service, I would recommend Alki Bike and Board to all.

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    Alki Bike and Board
    Alki Bike and Board
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    E-bike conversions

    20/20 Cycle - bikes - Updated June 2026

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