1. 21 Nail Bar

    1. 21 Nail Bar

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    Charlotte, NC

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    21 Nail Bar

    3.2 (12 reviews)
    Closed 12:00 pm - 6:00 PM

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    Response time

    2 days

    Response rate

    20%

    Services - 21 Nail Bar

    Manicure

    Manicure and pedicure

    Nail fill-in

    21 Nail Bar Photos

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    Recommended Reviews - 21 Nail Bar

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    Nails

    First time at this lovely salon today. I was very much pleased and happy. Van took care of my gel polish change on toes and she did a great job! I booked with Kong for my SNS (dip) on nails. I'm so happy I got to know him, he was beyond kind and a very intelligent man. He also removed half of a dead nail that has been healing (thumb got hit on car door) I appreciate you Kong! Can't wait to go back next month :-)

    our nails by tia
    Elisa S.

    i went with my girl friend to go get our nails done and tia did an amazing job and her nail quality is amazing!!! my best friend goes there all the time and her nails look bomb every time tia does them so i had to come with her and i will definitely be coming back to her!

    Nail stations
    Zoharie R.

    This is my first time visiting since they opened, and the place is gorgeous. All of the equipment looks brand new. I didn't take more pictures but borrowed some off Google to show y'all what it looked like. I was able to come in earlier and schedule an appointment, but it was a weekday and almost no one was there. When it came time for my appointment, I was promptly directed to the nail stations where I met Van. I was offered something to drink from the bar area, and they appeared to have a wide selection of water, soda, and wine. Van was polite and earnest, but we definitely had a language barrier. At first we struggled to communicate, then it occurred to me we have Google translate. After an awkward interaction of figuring out what language she spoke and getting her comfortable with using it, it sorted out. She spoke Vietnamese and was open to my thoughts and answered all of my questions. The owner also stopped by and checked in on us, offering a quick chat. At the end, we were left with a cool metal looking manicure. The yelp app is being weird right now, so I'll attach pictures later. I struggled with this rating because while most of my experience was 5 stars, from the perspective of the customer, it would be difficult for someone to communicate their desires to Van. And I'm not so sure others would be going through the effort of using Google translate. It's unfortunate because she's such a sweetheart and very knowledgeable. And I fully understand that this was just one tech at the salon. I'll be making my way over here next time I'm in town and in need of a manicure, and I encourage y'all to do the same!

    Lauren N.

    My girl Tia just started working here and this place is absolutely amazing!!! I was greeted by smiles with great customer service asking me right off the bat if I needed anything, very cozy and very open which I love it's not to crowded and small and it's just perfect!

    Gel polish lifting

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    6 months ago

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    1 year ago

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    4 months ago

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    11 months ago

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    2 years ago

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    2 years ago

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    1 year ago

    Hailey is the BEST... she is professional, kind, fast, and proficient. You won't be disappointed.

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    2 years ago

    Best pedicure I've had in a very long time. Abigail was amazing! The salon has a comfortable and modern vibe. The chairs were stellar!

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    Kait. Kait. KAIT!!! I can't say her name enough because that's just how much I love this woman!…read more I hadn't had a Brazilian wax in years, so I was a little embarrassed about the... well... "growth" lol. But when I tell you Kait put me completely at ease, that's honestly an understatement. My niece recommended Charlotte Sugaring and told me to book with either Christine or Kait. I chose Kait because her sweet smile in the picture just drew me in--and I'm so glad I did. From the moment I walked into the shop, I was greeted with the warmest energy. I met Christine first, and she is just as beautiful on the inside as she is on the outside. Then a stunning Mongolian goddess came out to the lobby (cheekbones for days!), and when I complimented her--because I do not hand those out unless I mean it--she smiled and said, "Oh, you'll be fine," in the sweetest way when I told her I was nervous. And then... there was Kait. She's a dead ringer for Kaley Cuoco--so stinkin' cute--and her energy is pure sunshine. From the moment we started, she talked me through every step, which I so needed, and she made the whole experience feel like catching up over coffee with a friend. The room had low, soothing lighting, relaxing music, and the perfect post-wax oil that made the whole thing feel like a mini spa moment. Kait isn't just good at what she does--she's genuinely kind, comforting, and so easy to talk to. I felt safe, seen, and taken care of in a way I didn't expect from a waxing appointment. For all things Brazilian wax from here on out, Kait is my girl. I'm officially a forever client!

    As a long-term client who has supported this business since 2019 through their relocation and the…read morepandemic, I am deeply disappointed by my recent experience. After more than 20 sugaring services, this is not based on the quality of the providers, but due to the owner's short-sighted policies around their own "customer loyalty" program. When I recently presented my completed loyalty card for the advertised 50 percent discount, I was informed it could only be redeemed with the original provider, who no longer works there. That restriction was not communicated when the card was issued (nor is it printed on the card), and customers have no control over staff turnover. Staff contacted the owner, Kristen, who decided chose not to honor the promotion. While the providers I had, (Nou and Kait) were consummate professionals, the ownership seems to lack focus on customer satisfaction and retention. I happily supported a small business, holding up my side of the equation and expected the owner to do the same. Apparently my loyalty was not a priority and I will take my business elsewhere.

    Photos
    Master Esthetician, Nou sugaring a sensitive skin client with little to no irritation evident.
    Master Esthetician, Nou sugaring a sensitive skin client with little to no irritation evident.
    Retail
    Retail
    Hormonal Acne cleared along jawline.

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    Hormonal Acne cleared along jawline.

    21 Nail Bar - othersalons - Updated July 2026

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