I called these guys at the last second when I lost my car-keys. Luckily, I didn't get jerked around at all! They sent someone out to my location immediately, which was super-cool. I don't have a spare key for my car so I figured I would ask them to make me two keys while he was here, which he did. The worker was real friendly and knowledgeable and did the job pretty fast, actually. In about 45 minutes I had two new keys for my car! I'm very happy with their service and will call them the next time I get locked out! Lol read more

Can do difficult jobs. Very flexible and available That's all I can think of. But stupid Yelp wants me to come up with 85 characters read more

The advertised address on Washington place is incorrect. There is no storefront, and when you call the number, they say that this is not even one of their locations. Update your information! read more

21st Century Lock & Key - Does this look like a storefront to you? No, because it's not. The door is locked and there's no sign. - Keys & Locksmiths Near Me - Los Angeles, California

Was in a pinch and locked myself out of my house and a nice gentleman named Ben promptly arrived after my call and was very proffesional and quick with his service. Very thankful and would recommend these guys! read more

Had 4 door locks replaced/rekeyed and 2 others rekeyed. Technician arrived on time and completed the job in a few hours. Was competent and friendly. Needed the locks rekeyed/replaced in an expeditious manner. The only issue we had was the fee, which seemed kind of steep, for over $1800. read more

This single RUDEST person I have ever dealt with on a phone. SCREW YOU DUDE!! Don't talk to customers like that. I am not a locksmith or an expert. That is why I called you. Except you are too lazy to even show up at your job. STAY AWAY FROM THIS RUDE, LAZY DUDE!! read more

21st Century Lock & Key - Lazy dude doesn't want to work. Just wants to sit at home and be rude to people on the phone. - Keys & Locksmiths Near Me - Los Angeles, California

They came on time. Pleasant demeanor. Successfully installed the lock, except for the correct set screw position of the handle; which was a simple solution after I called the manufacturer. Charged a couple hundred bucks, but my original team failed on the first try. read more

This is the good place. They have responsible staff and they did their job good. I used to lost my keyes everytime and they solve my problem to give me more than 10 same keys, and every time they help me to solve that problem and i dont have to worry about my time too because they are so fast. They have the best pricing. I appreciate their best customer service and of course i will offer this place to my friends too. Thank you again. read more

Ben was so helpful! He came super quickly and was able to unlock our front door within 10 minutes. We are so happy we were able to have him come help! read more

Avoid this business. I was quoted a range of $85-$120 to open a door that I had been locked out of. I was told that the final price was dependent on how long it took to open the door-- fair enough. The guy who showed up (Kyle) was very skilled and was able to open the door within 10 seconds (yes, actually 10 seconds) by using a piece of plastic. He then told me that the price was $120. I told him that this was patently unfair because I was told by the owner that the price range was based on how long it took to open the door-- and in my situation, it only took 10 seconds to open the door? How can you charge the high end of the estimate for only 10 seconds of work? He just laughed and said "well, would you have wanted me to have taken LONGER?" I told him, "um, that's really not the point!" He then said he would lower the price to $100 if I paid him in cash. Shady. I paid him in cash because I felt I had no choice at that point. As I was paying him, I told him that it was unfair what he and his company were doing-- as I was speaking to him, he interrupted me, laughed at me and then walked away. I then called the owner, who made no attempt to apologize for his employee's behavior, and simply said "well, he opened you door, didn't he?" He then told me that by paying his employee, I had AGREED on the price, so what was my problem? #shady read more

Noah came buy to save me today, open the door without no damage and fast! Great service and really good price! Thank you

I don't know what type of scam they're running but if they are charging more then what the website says they need to clarify. The "locksmith" was rude and demanded $250. I thought it was a joke or mistake and said it should be no more than $100. I told him that's what the WEBSITE said. He got mad and argued with me and walked away. I tried to call the company but the line is busy and I can't get through. Sketchy company. He was obviously NOT licensed, tried to gauge me and then walked away when I asked him to call the office. Horrible company. read more

I visited this place yesterday as was not able to fix my key in home depot as they do not have the exact key material this guys are providing a fast professional and best price service they fix my key like in 10 min and charge the minimum i was really surprised as was little upset when was not able to fix my key in home depot the guy there told me it is a special key and lock smith will charge me 4 times more then this guys charge me so im fully satisfied and wanna reccomend this place Thank you very much read more

My Friend has a tendency to loose her keys. And that's exactly what happened. Luckily 21 Century Lock & key had a fast response and great solution: a keyless lock. Such a fancy, safe and really easy to use. We totally love it .Thank you guys! Great service. read more

These guys are the best! Hands down. I had an employee leave the company with a set of keys and I thought I needed my office locks replaced so they could not use the keys they had. Lauri was out there in a hurry and informed that rather than new locks which would have cost a considerable amount he suggested he "Re-Key" the locks. He assured me there would be no way the old keys would work and that it was basically a new lock inside the same case. He made sure my employees and I all tested each lock through out the building to be sure our old keys would not work. Great customer care and great speed he was at my office quickly and was finished quickly. I would recommend them any time read more

I couldn't be happier with their service. Responsive, friendly, on time, and they managed to fix a lock that I thought was hopelessly broken. Also after getting my locks re-keyed I appreciated the tip to save one key and never use it so if I need copies made they can be made from that key and not a key that has been worn down from daily use. read more

I tend to loose my keys especially from my house, when I came in to get my key copies from 21st Century Lock & Key, they recommended me key less lock. A lock that works with touch key button or card. I was very convinced and went with my instinct. We set up a appointment and within next few days I had a key less lock door! It definitely blew my mind away. Works like magic. No need to worry about where my keys are at by digging through my car or purse. Service was amazing and super nice. Definitely recommend this place for anyone who has issues like I do. read more

I recently moved into my new home, and the previous owners did not leave me a Key for the Garage. In Short, I locked myself out of the Garage. I gave 21St Century Lock & Key a call, and they were quick to respond. Laurie was keen on getting this issue resolve quickly as I had all my lights on in the Garage. Amazing, rapid response and quality customer service. They got the door opened and even provided me options to resolve my scenario for the future. read more

They were very helpful. They came out to my condo right away 15 minutes after I called them and were able to source the special lock and deadbolt and thenRey key them together and install them all with a very friendly positive attitude. I highly recommend them and will use them next time. read more

Recently I was in a terrible situation when I accidentally locked myself out of my home. In a state of panic I quickly searched for a reputable locksmith in my area and found 21st Century Lock & Key. I made a phone call and they assured me that the help was on the way. They arrived at my home so fast that I couldn't even imagine. What impressed me most was the locksmith's expertise. He opened my door without damaging it. They are a true lifesavers. read more

I only have good things to say about their service. I was frustrated because my key got broken inside the lock, there was no one inside home to open the door for me. Then I called them and they came super fast to help me. The service is great, fast and they made me feel comfortable and safe after fixing it. I recommend this place. I hope I'll not break my key inside the lock again, but if that happen I'll call them for sure. Thank you for the speed of your service. read more

Laurie is amazing. She came out after a tenant moved out to rekey the locks. She went above and beyond, helping me solve an age-old problem with the security door. The grinder and chisel came out, and problem solved!! Thank you Laurie!! read more

I was completely satisfied with the service at 21st Century Lock & Key company! I stopped at this business the other day - had to do a copy of my mailbox key and front door keys (cause lost them when I was exercising in the local park, and had to promptly get the original keys from the apartment office manager to make additional copies ASAP) - Fast service, nice staff, multiple variety options of key and lock services, and I got my both forbidden keys are fixed speedily - I would highly recommend 21st Century Lock & Key to solve the problem asap and professionally. read more

Went since I needed a spare key for my car and they were so nice.. they helped me get two extra keys in case I lost one again. Their customer service was amazing.. they helped me get at ease since I was freaking out on what to do.. they also helped me since wasn't sure how much it would of cost. Their prices were reasonable not like what their places I have looked.. will be sure to come back to them if I need keys again.. thank u for helping me.. read more

Hello just wanna start off By saying customer service was great They are very friendly I had lost my key I need a replacement so I called them and went to go see them and I was able to make a copy to get a new key I definitely recommend this place they can help you with anything from losing your key to getting locked out of your car or house or anything I definitely will be using their service if I need it again read more

Listed as 24/7 but when I tried to call (multiple times) with an emergency at 11:30pm I got no answer. If you're not going to pick up 24/7 then don't advertise those hours. read more

I forgot the code to my lockbox which held the keys to my building's laundry room. This company was quick and responsive. Office staff is friendly. They sent Garrett the locksmith who arrived in no time and was quick, efficient and also a friendly, laid back and funny guy. I highly recommend this locksmith if you're in the westside area. read more

I went to Dick's Value Hardware to have some keys made but they weren't able to make the garage keys I needed. I found 21st Lock & Key and I'm so glad I did. The woman (I didn't get her name) who owns the place happened to be there. Shear the keys quickly and was polite. She's usually called out as a locksmith but I caught her in time to get my keys made. Parking was easy and free out front of the business. read more

Hi. Guys I am really amazed when my cousin could find a place with such accurate and reliable staff as it is in 21st Century Lock & Key. She bought an apartment last year and decided to make renovations this year. So these guys have done all the works concerning the doors' locks very professionally and quickly. My cousin is an interior designer and she liked the work they have done - secure and safe, read more

Easy experience from beginning to end on getting house locks re-keyed since none of the doors were matching each other. I explained my situation over the phone and Laurie was able to quote me a price. She advised that I go to Home Depot to pick up some locks so that 1) I get the style I want, 2) saves me money on trip charge if she had to go to Home Depot. We texted in between, she was responsive. On the day of the appointment, she showed up on-time. Everything was easy. read more

21st century lock and key, they are very skilled and trained technicians in the Los Angeles area. I moved to a new house and had to change my front door locks, I called 21st century lock and key and they showed up fairly quickly. They were very professional and knowledgeable and their prices were reasonable too. I would definitely recommend 21st century lock and key... I would tell all my friends and clients about this company. read more

Very helpful local business. All the keys work perfectly.

The locksmith came over way later than he promised and with such a bad attitude I couldn't believe it. He's also bringing an apprentice which is prob why they're so late. read more

I needed to copy a couple keys that the machines at Rite Aid and Home Depot didn't have. Laurie had the keys I needed and her price was less than I was expecting. Bonus: she's also friendly and fun to talk to. I recommended Laurie to my boss when he moved into a new home. Laurie rekeyed his whole home and I stalled deadbolts on the front and back doors. He was impressed with her professionalism and how she tested each lock and key several times. Laurie made me look good with my rec. :) read more

I locked my keys in my car and 21st Century Lock & Key went above and beyond to assist me in getting them back! I was in a rush to get to work so I called and was told someone would be out shortly to help me, and they were! Amazing turn around time and the gentleman who came out was extremely knowledgeable and helpful! He quickly got me my keys back and I was able to get back on the road to work. I will definitely be keeping their number handy and referring them to my friends! read more

I was looking online for a mobile lock and key business and I am happy to have found 21 St Century Lock & Key. They went out of their way to try and help me with a key to open my car. The tech was friendly and knowledgeable on keys and responded to all of my questions promptly returned my call and asked if I had any more questions. These guys went ABOVE AND BEYOND to try and help me. I am saving their number in my contacts for all future needs and I don't need to shop around for my other needs, I will be recommending this company in a second. I am going to spread the word about what exceptional customer service they offer, I would not trust anyone else! Also, I appreciate the cleanliness the tech took to make sure everything was clean during these COVID times to ensure both of our safety. They have totally awesome guys working here with excellent customer service with affordable prices! Give them a call, you will be so thankful that you did :) read more

Excellent place! This place has amazing service and great stuff. They answered all my questions and I felt that I was in good hands when I needed a help. Call 21st Century Lock & Key they will take care of you! read more

I called to ask how long it takes to copy a key and after describing it as a car key, the lady on the phone started yelling at me how they don't do car keys, they don't have blanks, car keys void warranties, new technology, blah-blah-blah. I wasn't even aggressive, I just asked, and got a mouth full for it. She was still yelling so I just had to hang up. Maybe they copy house keys, just don't try to bring a car key here or even ask about it... *UPDATE: For the yelp users, since the owner is again trying to pin the blame on me in her response, I asked only once. She is correct she did try to explain why she doesn't do car keys 4 different times in an aggressive manner, when I only asked once. If you go down the reviews, there are plenty of other low ratings based on similar experiences of rude customer service. For the owner, please do not accost your customers just for asking a simple question, it could have just as easily been answered in a polite tone. read more

Made 1 quick call to locksmith extraordinaire Laurie, while she was one her way to an emergency and sitting in her van without air conditioning. She was direct & said there was no way she could get to me in time to help with my needs. Then she immediately called back with an idea and we worked it out. I cannot speak more highly of her skills, inventiveness, speed and high standards. She tries her very best and gives you honest feedback on what can be done. She is a consummate professional with over 30 yrs experience. Yelpers, you need not check any other locksmith reviews. Just call Laurie and you will be exceedingly happy she did the job. Thanks, Laurie! read more

Hello! I want to leave a 5 star review for 21st century Locksmith! First off let me tell you Laurie the locksmith is a very knowledgeable and very patient and good at what she does. She came to my new residence promptly, and with no time to waste quickly got to work. The prices are reasonable, and her expertise impressed me. I called in, she gave me a great quote and she did an amazing job at explaining every detail of her work. She changed all the locks and gave me they keys right then and there. She had a smile on her face and presented great customer service skills and professionalism throughout the whole time she was at work. Thank you 21st century! read more