First, this is a legit review. After reading so many reviews then having poor outcomes I find it important to say that! Second - Richie/24 Seven are amazing. Covid is hitting hard, and rightfully Richie is avoiding entering homes as much as possible. So instead of charging me to diagnose my condensate issue, he walked me through exactly how to repair, and even texted back and forth to check my work! AND THEN! The next day an unrelated issue came up and he called me back within a few minutes and fixed that issue for me too! You can't find this type of service and knowledge (he was right each time) any more. 24 Seven is now my forever AC spot. read more

Excellent experience with 24 Seven AC. Both Jason and Ricco were prompt, professional and knowledgeable as to the problem with our heating system. They explained needed repairs/replacement and fully answered all questions we had. We were very satisfied with the quick turnaround time to get our problem resolved. read more

I tell you there is no better AC guy than Ritchie, I promise you he is the best. I am always updating my reviews because each time I call him he is always helpful. Always tries to give you a solution and he actually cares about your situation. Being in south Florida where AC guys are needed he is the only one that has tried to genuinely help me. No matter the day or time he does what he can. I recommend this guy to everyone I know. read more

Saturday night my A/C stopped working. We called a couple of 24 hour companies. We either didn't receive a response or was told that they could come out on Monday. We called 24 Seven after reading the reviews. My husband called and left a message. Within 5 mins Richie called him back. He was not able to come to the house because he was on an emergency call. But asked a few questions and told us what was wrong and how to fix it. He also gave us advice on maintenance. Great customer service! read more

Gave Richie a call this morning because my AC was freezing up. He was super helpful right away letting me know what the possible issues are. Richie showed up in record time (he was close by). He explained what he was going to do and what he was doing as he was doing it. Very transparent and honest. In the end my AC needed a a recharge. It is hard to find a honest and transparent service provider but Richie hit the mark. I highly recommend 24 Seven AC. read more

Mr Richie is an angel . I called him late Sunday night and left a message with him and he called us right back and scheduled a service call for the air conditioning at 8:00 am. He called 20 min ahead that he's on the way and showed up before 8am. When we turned on the unit to diagnose it turned on right away. So he refused to take any money, even though it was raining hard and he had to later into a few inches of water to get to the unit. This man is professional and a good human being. 10 Stars for him and he will be recommended to all my family and friends read more

I called 24/7 early in the morning and I spoke with Richard Parrish, he kindly open a time into his schedule and he came in less than one hour. Also, He checked my AC unit (inside and out) and it was perfectly fine‍. He gave me few tips about how to do in certain situations when AC is not working properly and guess what? He didn't charge me NOTHING!!! even though he took the time to come here 100% recommended!!! They are fast, efficient, honest and very profesional people... if you have an emergency with your AC don't doubt to call 24/7 any time... any day read more

Our A/C broke during a large party. Called Rich Parrish. He guided us step by step over the phone, sure enough it started working again. Perfection. Also called back later to check if it was ok. Really, what great service. He's excellent. 24/7 AC 954-709-5947. read more

Exceptional! Rich was at our home in 30 minutes and resolved issue very efficiently and quickly. Other places we contacted suggested replacing AC unit. This provider is now my choice for any future needs. read more

We called Richie to come fix our ac and do a service on it. He was super nice and talked us through some quick troubleshooting steps to identify the problem we were having. Turns out that with his help we solved the problem and he also gave us helpful tips on how to care for our ac unit and save money! We are truly astonished that someone would be that honest, helpful and knowledgeable. He offered to come out and do the service call, but told us that all we really needed was to take his advice and it would be ok. If we had any further issues he would come out. When we told him how much we appreciated his honesty he said "it's not hard to do the right thing!" We appreciate him so much and we are grateful for his kindness and honesty. read more

This review is long time in coming. I just put the app on my iPhone. So now it's real convenient. A while ago, I came home on a Friday night to an incredibly hot house. Saturday morning I called up Richard at 24 seven air conditioning. He was leaving one job on his way to the next and was passing by my neighborhood. He said he would be able to stop by. My timing was great. He came and fixed my air conditioner. Total time was just overan hour total from the phone call till completion. His price was incredibly reasonable especially considering it was a Saturday morning. He wasted no time diagnosing he burnt out part in the compressor. Had it on his truck and replaced it. My AC has been working great since then. read more

You can't be serious.... there are still trustworthy A/C guys in this world? The answer to that is YES! Here we go... I'm in that vulnerable state of mind, this is Florida with temperatures reaching past 90 degrees and my A/C is acting up, I mean at this point I'm ready to pay whatever it cost to get over this. After reading the reviews for this company, I was crossing my fingers that they were all true. I spoke with Richard who immediately asked me what was going on, I explained the situation and he then walked me through the process of what I needed to do which ultimately worked! No fee's involved just a good and honest guy who wants to help. I am so appreciative of his help and knowledge and he would be the first person that I would reach out to for any A/C concerns. read more

Extremely Helpful !!!! He helped me over the phone on how to fix the problem ! He was unable to send anyone over to the house and instead assisted me over the phone read more

I called Richard (the owner and sole proprietor) on Sunday June 9th at 7:30 because my AC blower was practically raining water below the unit. Being a new home owner I had not the HVAC IQ to deal with this issue on my own and it certainly wasn't going to wait. To my surprise Richard was already working nearby and was over at my house in less than 30 minutes. He showed up and couldn't have been nicer! He complemented me on my yard and showed nothing but professionalism. He quickly resolved the issue for me, which turned out to be nothing more than a backed up drainage plumbing from the . Not only did he solve my problem, he walked me through all of the steps to fix the issue in the future, so as to not incur the cost of having him come back! Living in South Florida its VERY HARD to find good people like Richard! Take my word for it and, if you need HVAC service, call this guy above all else. He'll be your 'go to' guy from then on, just as I plan to be mine going forward. read more

Richard was extremely helpful over the phone!! I just called him now because my outside A/C unit was not working. He walked me thru everything step by step and I fixed it myself with him on the phone. And he didn't even charge me. God bless him and his family!! It's hard to find people that won't take you to the bank now a days. He's very honest and very helpful!!! You will not go wrong with this guy. I will call him from now on and will definitely recommend him to ALL my friends and family. I will pray this guy stays in business for many many years to come! Hard to find honest people and business these days. read more

This afternoon my thermostat simply turned off. I have been in my new home for about 2 months and this is the first AC issue I have had. After calling Air Around the Clock (wanted to charge me $175 for just coming out on a Saturday), I called 24 Seven and spoke with Richie who walked me through a trouble shooting process, charged me nothing, and helped me fix my issue. He told me even if he had to come out for a service call it would be $85, a much better price. Highly recommend as he certainly could have come out, charged me, and I would have been happy that I "saved" $90. Thanks again and I hope you see this review. When I do encounter a problem in the future, you will be my guy. read more

If you prefer rude and unprofessional service, this is the place to call. I don't know how this person managed to help all these other people over the phone because I was made to feel like I was causing him an inconvenience just by calling! He asked me two questions but was not ready to take the time to let me explain the answers he was looking for. Finally, upon my 4th attempt to explain I received a cold response, "sorry, we don't service those units". Why does your ad say we service "ALL units"? I hope you read this and understand this is not how good business is done. Be a little more patient, friendly, and courteous next time. You're not the only AC repair company out there. read more

Richard is the best! My a/c was giving me issues for about 4 days & he was helping us out along the way, awesome customer service! He had to come out twice & was very informative. Richard fixed the issue & my a/c is running perfectly! He is very good in prices as well. He also followed up with me the following day to make sure everything was working properly. Excellent customer service & i will be using them again :) thanks Richard for all your help!! -Josie read more

I called Richie on a hot Sunday evening, returning from a weekend away. House was hot and AC not working. Richie walked me through a diagnosis and stayed on the phone with me as to help me rectify so we could have AC that evening. Next morning I installed new inexpensive thermostat to permanently repair. He is one of a kind. Most repair guys would have generated a huge bill and made me wait through at least one hot night. Thanks Richie. You're a gentleman. Highly recommend his honest and efficient service. read more

We contacted Richard about our ac issue. He was very quick to respond after I left a message. He took the time to walk us thru the diagnostic process and helped us figure out what was actually wrong over the phone. He explained everything thoroughly. His prices were extremely fair and he put our minds at ease with his superior service. There was never a moment of pressure to buy more services and he did't try to upsell us service or parts we didn't need to resolve the issue. We had an amazing experience with this company and highly recommend them for any AC repairs or services needed. We will definitely be using them in the future. read more

Super rude! No time for questions. "It is what it is, look it up, call back for app" and this was 22 seconds of in the phone. LoL ppl these days. How do they stay in business being so mean and rude? Anyway, I'll stay way, but that's just me. read more

Richie was great. I called and he came w/in the 30-45 mins that was promised. He diagnose my problem and it was fixed very quickly. Now we have A/C again. Very transparent in his pricing too. Thanks read more

I used this company once again for an AC problem that needed immediate attention. As an out of state home owner, it's very difficult find someone honest, courteous and professional, but this company is everything anyone could ask for. Richard the owner reached out to my tenant and coordinated everything with her. Job was done right away and the price was very fair. I will always use him for all my AC needs. A+++ service!!!! You won't be disappointed. Feel free to reach out to me if you'd like to hear more about my experience with this company. Used them twice so far and very very happy. read more

Not well organized, forgetful, and lacks customer service. Ritchie told me to call the night before and remind him about the appointment or he'd forget. He was right on the money about forgetting. However, Ritchie was honest and we got what we paid for. read more

It's Memorial Day Weekend & I come back from a month long trip to a house with a broken AC. I had this place bookmarked for at least a year in the event I ever needed them based on previous reviews. I called and Richie walked me through a few steps to see if I could fix the issue myself. This was a plus on his part and that's where the good customer service ends. When I called back to advise that what he suggested wasn't the problem, he said they would have to come out. He wasn't sure if they could make it today so he'd see what he could do and call me back. Since I was gone for over a month, I decided to get out the HOT house and go to the post office for a package and get something to eat. As I'm pulling out of my driveway, Richie calls back to say they can come within the next 30 minutes. Awesome! Since I hadn't eaten all day and the post office was 10 minutes away, I decided to run out and complete my errands that I could finish in 30 minutes. As I'm paying for my food, Richie calls to say that he's outside of my house. This was right at the 30 minute mark. I explained I was 5 minutes away and would be heading there now. Well, how dare I not sit at home waiting on Richie to show up. He informed me that he had a busy day and that he was doing me a favor by squeezing me in and he didn't have time to be sitting around waiting. I told him he could walk around to look at the unit in the meantime but as I was speaking, he hung up. Maybe he didn't hear me speaking? I gave him the benefit of the doubt and I called back. He answered in a huff and I repeated the same thing back to him about going around back. He informed me he needed to go into the house and that going to look at the unit wouldn't help. He started scolding me again about leaving when he told me he would be there in 30 minutes. I told him he could leave since I was clearly wasting his time so he left. As I am turning the corner, whose van do I see pulling out of the main street that leads to my house? None other than 24/7 Air Conditioning. I understand that time is valuable and that you're busy but I've never heard of a service person not waiting on a customer when they say they're legitimately on the way to them. As a result, he lost my business and any referral that I would ever sent his way. Instead, I had the unit outside replaced by another company that same weekend so in the end, I was received the service needed and it was done in a respectful manner. No need to reply or add to my review here, Richie. No one needs your explanation as to why you were rude to me or the reason you couldn't wait. This isn't spam and I'm not overreacting or blowing the story of out of proportion. Even with that said, I know you'll still comment to defend your actions. You can continue to do business in that fashion. It may work for some but it certainly doesn't fly with me. read more

Richard, as this is turning out to be a he said she said I am just going to state this one last fact. I called your company to replace a broken fan motor in my a/c unit, you told a client to do it yourself to save money. I tried to do it and it didn't work, I asked you how much more is it going to cost to now fix it. You could have chosen to give me a fair price to come out to fix my problem but and I would have updated my review and your rating but instead You, Richard, chose to fly off the handle, threaten me, call me names and for some reason post my full name(which by the way really doesn't bother me) and make accusations at me the client and customer. Bottom line is that my a/c unit still does not work and you refuse, as you blocked my calls, to fix the problem. What happened to the customer is always right? As a potential customer of Richard and 24/7 I guess you have to ask yourself is this the type of owner and company you want to do business with? In life things go wrong, it's how you react to those things that show the true nature of someone. Good luck to you Richard and may God bless you. read more

I had my AC go out in my vacation home and I called 24 seven AC within 5 min I got a call back and he arrived on site 30 min later with part installed it and I was good to go !!!!! I was not even charged overtime for an after hour call on a Sunday night !!!! read more

Wow we don't do free estimates thank you click- ok so you couldn't have told me if you had availability today or Anything else ya will not be calling back read more

It's rare to find excellent customer service these days, but that's exactly what I found when I called Richard with 24/7 Air Conditioning. I wanted to have some routine maintenance performed on my air conditioning at a condo in which I rent out. My tenant was less than accommodating and rather difficult to get maintenance scheduled. Richard bent over backwards trying to get this taken care of for me. Richard was always courteous, professional and willing to help. He was at the condo on time and even gave me a better price than what he originally quoted over the phone. (When does that ever happen?!) Will never call another air service again now that I've found 24/7. read more

Excellent service! After my AC decided to run non - stop for 4 days with thermostat set to OFF I was projected to receive a $600 electricity bill!! I called Richard at 8pm and he took the time to help me over the phone. The next day he came out and diagnosed the problem and had my AC running in a reasonable time frame. I highly recommend this company and would definitely use them in the future! read more

Great service and nice company to work with. Their staff talked me through self diagnoses of my problem which saved me extra billable hours other repair companies would have charged me. When they needed to come they came quickly at an affordable price. Very happy with their service read more

Poor service...i just called in order to have service...and they told me, we cannot go because we have a lot of call. No problem, il could wait tomorrow....but he asked me where I am....and.again....no possibility! We are at about 20 minutes from Pembrooke pines! What service! read more

I called Richard when I experienced some problems with my compressor turning off. When he came over he made it very clear that he spent a long time driving down to Miami and that he was in a rush. He took a look at my unit and recommended changing out a high pressure controller switch. I paid Richard 1.5 hours, even though he was only in my apartment for 40 minutes or so, because I felt at the time that he was knowledgeable and it was supposedly worth paying for the quality. He called in the pressure control switch, and I picked it up, and with some texting from him ended up installing the switch myself. The high pressure controller switch did not solve my problem with the compressor not turning on - though I agree it needed to be changed out. I spent some looking through my AC manual, and figured out how to put my unit into 'test mode' to read the last code that faulted the system. Turns out it was actually the low pressure controller causing the problem. I called Richard back and he: 1) Refused to come back down before I even got a sentence out 2) Did not listen to the fact that my issue was not solved and that it turned out not being the high pressure controller. 3) Was rude and hung up on me. I was extremely dissatisfied with the service I received because I paid Richard in excess of the time he was actually in my unit, picked up parts from the store myself, and ended up installing the switch myself. I have no problem paying money if my problems are solved, but if they are not solved, I think the person who diagnoses the issue needs to see it through until the end. There is really nothing more frustrating then getting someone out to your AC unit, paying them money, and having them bail out halfway b/c the problem is a bit more complicated than they expected. Richard's service may be fine if you are located close by to his shop, if you're problem is very simple, and if he happens to be in a good mood that day. But if it's a complicated problem, and he happens to have a lot of service calls, or he's in a bad mood, he'll bail out and accuse you of having an attitude or some other ridiculousness. I ended up calling another company in the area (Tasco) who put some more R410 in my unit and solved the problem. ***** Reply to Richard's comments: 1) Yes, we agree that the high pressure controller needed to be replaced. 2) Normally the person who is getting paid (you) orders and installs the controller. I did this and paid you regardless, b/c my main concern was getting the unit fixed in a timely fashion. 3) 'Test Mode' indicated it was the low pressure controller. I know its convenient to blame me, but the reality is, you didn't spend enough time in my unit to properly diagnose the problem. There was no R410 leak. 4) Regarding the conversation we had, you called me and then suddenly had a meeting to go to 2 minutes into the call - which is weird. Basically the only reason for the call was to state that you wouldn't support your initial work with a follow up visit. BOTTOM LINE: When you start a job, you need to finish it. All the excuses in the world won't change the fact that my AC was still not working after placing in the high pressure controller. read more

Called Richie and his guys were tied up on a big job. He asked what was wrong and then he offered to do what he could over the phone. After asking a few troubleshooting questions, he walked me through a simple process to get the A/C working again. That's pretty much unheard of these days. This speaks volumes about honesty and integrity. read more

Update: faced with a silent air-conditioner 2 years later; decided to call Richie again. Not only did he remember us but he was able to talk me through the solution to our problem in no time. I just wanted to reiterate how happy I am with their service and customer service. read more

My 12 year old unit stopped working last week. I thought it was time for a new one and could only see$$$!! Instead, Richard shows up, on time with a 15 min courtesy call saying he's on the way and replaces a burned out wire, compressor contact and combo cap. Less than $200. Honest, punctual and courteous. What else can you ask for. read more

I could not be more thankful to Richie!! my AC stop working after i came home from work i call his company because of the reviews i saw on Yelp and he was the best by helping over the phone to fix it, Thank you Richie!! read more

My AC broke down on a Friday evening. Richard tried to walk me through the phone so I can save on a service call. That's what I call an honest man. He was at my house in less than 30 minutes. Very experienced and personable. What a great guy! My AC was fixed in less than an hour on a Friday night! Excellent service! read more

I spoke with Richie the owner and he could not have been more helpful. We had an AC problem and he walked me through the process to check and see if the lines were frozen. He said he would rather save us a service call if he can and in return to please pass the word. There are still great people in the world! Thanks Richie. read more

Richie at 24 Seven AC is extremely professional and reliable. Instead of charging weekend rates Richie provided tips over the phone to correct my AC problems. Richie followed up to ensure all was well. When we needed him to come out to service the AC units he worked around our schedules. I would highly recommend 24 Seven AC. read more