Overpriced and under performed. The employees that work there are very nice. My problem was with…read morethe cleanliness of the establishment. It was sad I needed to move her to get her to a healthy and more clean environment

From the owner: At Sunrise of Braintree, we take a holistic approach to senior care, where everything we do has our…read moreresidents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

I am so very pleased with how happy both of my 90+ year old parents are living at Grove Manor. They…read morehave been residents since February 2021. This privately owned facility is exactly what was needed for my struggling parents. Their one bedroom unit is comfortable and quiet. This facility is well maintained, clean, and so well run. They receive three wonderful meals a day all expertly prepared in house. Any maintenance issued are addressed immediately. The staff goes out of their way for both residents and their families. My parents receive laundry, housekeeping, medication prompting, and showering assistance. They can also take part in lots of activities and events to keep them busy. I highly recommend Grove Manor.

I visit a friend here often and I am not impressed. The public areas of the place are well…read moremaintained but housekeeping in the rooms is lackluster. Floors rarely washed, toilets hardly touched except for a cursory wipe. The laundry rooms are dirty and the lint filter is always full, which is a fire hazard. Maybe staff should check occasionally? Speaking of staff, they are miserable, especially the front desk person. Change jobs if you hate it so much! On the upside, they have some good activities and the dining room staff are always pleasant. The food is decent too. With a bit of effort, this place could be great.

I really wanted LP to be better than this rating. - Is it…read moreclean? Seemingly yes in the public areas. - Are there basic systems to make sure your loved one in Independent Living (IP) isn't found dead days later. Yes. - Other than that, it is so very challenging to provide a review of all the issues related to: -- lack of follow-through by IP staff with family caregivers, -- lack of the same by the medical department, and even more so when (gosh forbid) your elder has to go to Rose Court because RC and Medical don't seemingly share data on your loved one. (BTW, the emergency care team at RC is great in and of itself.) Keep your loved one away from the live-in side of RC except for those in deep need of 24X7X365 help. It's a lock-down unit. --lack of staff owning up to/ responsibility not doing their jobs Are the grounds lovely, yes. Is the food really a 1/2 step down from anywhere you don't want to eat again, yes. The local HS kids try to provide good service but fall short. I will admit it can't be easy on the dining room managers to manage the quality of food delivered, food prep itself and training kids in hospitality to serve seniors. And all this for a $250K* buy in (1bdrm) plus ~$2K a month rent with one meal included. Lots of activities are available but I can't speak to the quality. 90% returned to estate when resident dies. *Price from about 5 years ago so this has probably increased. I'm just so frustrated. It's too late for my person to leave because it would be too much disruption. I will keep on advocating and try not to lose my mind. For whomever reads this review, survey all the options and if LP keeps rising to the top then know you will need to be your person's absolute advocate at every turn, with every interaction. Get yourself a notebook and keep it with you to track every interaction.

My mother liked living at Linden Ponds, but we (her adult children) all think the place is a huge…read morerip off. Their commercials are very misleading. Linden Ponds is "independent senior living." You put up a huge sum of money to move in, and then pay an outrageous monthly fee that amounts to a condo fee, with a meal plan thrown in. The food is mediocre at best. How they can possibly justify their $4,000+ a month fee (when you've already given them hundreds of thousands to pay for your apartment) is a mystery. They put my mother, who has dementia, in an ambulance one day and NO ONE CALLED ME. My mother was on a gurney in the hospital, alone, for 12 hours before a nice nurse took pity on my Mom and helped her to call me. I would have rained hellfire down on them for this, but my mother was still living there and I didn't want them to take my fury out on my Mom. Mom is at a new place now where for NO deposit and a bit more each month she gets three meals a day, laundry, and housekeeping done for her. Linden Ponds charges extra for EVERYTHING. It was a very happy day for me when we drove out of their, never to return.

My 92-year-old mother was admitted to rehab after a brief hospitalization at SSH for a left-sided…read morestroke. I live in New Jersey, but I'm closest to her and have been involved in her care. My only contact with the staff has been by phone, and every single one of my interactions was unpleasant. The very first call I got was from the discharge planner, who was incredibly abrupt. I tried to talk to the charge nurse for the unit, but I left three messages and didn't receive a return call. After my mother started getting bills at home (which she shouldn't have received), I left 2 messages for the administrator and 2 messages for billing, and didn't receive a call back. The only calls I did receive were from a nurse who wanted to put my mother on opiates for pain, without optimizing her non-opiate pain meds. I requested an update in 2 days, but of course nobody called me back. Since my mother is only partially verbal, she can't complain about the lack of attention. I can. I'm a physician, and I can tell from 300 miles away that CareOne Weymouth is suboptimal. I'm only glad that I got her transferred to another facility. For a facility to have an average of 1 1/2 stars when the lowest rating is 1 star, it must have some serious deficiencies. If they can't bother to return phone calls, it's no wonder they receive poor reviews on other aspects of care.

I forgot to Mention that they ran out of medication for my…read moreback pain The bathroom was filthy. Urine on the floor. I was there for 3 horrible weeks The cleaning person came by once Thank god I went back to south Shore Hospital. I had surgery for 24 screws and 2 rods. I had visiting nurses and therapy at home Do not send anyone here. Absolutely the worst place.

My mother has been here since January. She is in her final…read morestages of life and on hospice. The staff here have been so good to her !! I feel they have treated her with the utmost dignity,care and respect. I'd like to thank the staff: CC, Polly Rosa just to name a few. Thank you for caring for my mother!

What a lovely home this is. If you or a loved one have to spend time recovering from something…read moreuntoward, this is a very comfortable place to do so. Nice staff that go out of their way to make the residents feel comfortable, the menu is varied and well prepared, the rooms are pleasant and for me the most important thing - no "living odors" in the halls! The public visiting rooms are beautiful; oriental rugs, comfortable chairs and sofas with plenty of room to maneuver wheelchairs through. The dining room is set up with seating matched by the staff but you skip can this if you prefer and have meals in your room. Also, takeout food is acceptable as diets allow which is always a plus for someone shut inside indefinitely. All in all, my family was very pleased with this facility, and our recommendations to friends were also echoed positively by them. It's the go-to for our family for care emergencies going forward.

This group of caring home health aides is truly wonderful. They are beyond professional; they are…read moremore like family. I hired them on when my father required more care and companionship than was offered at his assisted living residence, and these ladies were dependable and always went the extra mile to see to his comfort and care. I cannot say enough about the quality of their staff.

South Cove Manor stands well above the many nursing homes and rehabilitation centers I have…read moreencountered. The facility is beautifully and thoughtfully decorated, meticulously clean, and maintains a quiet, calming environment. Patients are treated with genuine care, and it clearly shows in the staff's daily interactions. As a private duty nurse working with individuals who have dementia, I have seen many facilities and never have I found one I would feel comfortable recommending for my own family an. South Cove Manor is an exception. I would confidently choose this facility if such care were ever necessary. The majority of residents are Asian, though the facility is welcoming to all. Staff members speak a variety of Asian languages, which is a significant benefit for residents and families. While I have not personally tried the food, I have not heard any complaints. Residents appear well-adjusted, well-supported, and consistently cared for at a high level--something I cannot say about most places in this industry. A+

Very bad communication with the director Eric, he is not willing to assist me , very mean , rude …read more I am trying to submit application for my dad and I explain to him my dad's current situation, he said waiting list is long and he made it sound like I am trying to cut in line but I didn't not mention that . Super bad communication skills. Then he said he will discard my application which is rude. He is not willing to help me on the phone and try to hang up on me . Please don't send your family there !

they broke my relatives knee then lied and said they fell when they were walking on their own…read more.......i was there when they broke it and made them exray it immediately at ssh emergency where they confirmed it was broke, i wasd the one making the request to have it exrayed because they ignored it and i knew they did it because it was in front of me .... they lie to cover themselves...i would never put anyone in this corrupted facility... they tried to blame my relative who just had surgery, they are disgraceful!!! when i told the truth about their lies they treated us awful and got rid of us fast ...

I had a terrible experience with the Dwyer Home which is owned by the same company. They…read more treated my family and my father, a veteran, disrespectfully, dishonestly and unprofessionally. After several months on their waiting list, my father's financials and medical records were reviewed to ensure that they could care for him this review included the doctor we requested he be assigned to . The Admissions Director informed us they had a room for him and arranged his transfer. On that day my father was loaded onto transport and my brother went to the Dwyer Home ahead of Him. When he arrived the head nurse said that they wouldn't accept my dad because of new information she had received, supposedly that day. She said my dad's records showed he was a wanderer and sexually aggressive. Everything she said was a lie. The case worker didn't send any new records that week, my dad is not a wander. He is not even ambulatory. He can't get in and out of a wheel chair. He is not on a locked ward and he isn't capable of remembering or entering a code in a key pad to open an exit door. Additionally my dad has never been aggressive. He's had the same health care assistant bathing him for 20 years and she adores him. So did his caregivers in assisted living and in his current nursing home. The nurse at Dwyer Home didn't call us to tell us they wouldn't accept him. When my brother went out to get his paper work. The nurse locked him out. No one from the Dwyer Home ever returned our calls or emails to apologize or explain. I jad explained to the Admissions Director, who told us she had a bed for him, that I was very worried about the care he was currently receiving. He had gone from walking on his own toBnot being able to adjust himself in bed in just a get months. Additionally, they had him so medicated he was sleeping all the time. She assured me that they could treat my dad's sun downers without over medicating him. My father served his country his entire life. He retired as a a lieutenant colonel after 20 years in the US Airforce. He worked at NASA, FAA, DOT & MITRE. He was one of the 1st US military personnel stationed in England to install intercontinental balistic missiles at Dwight D Eisenhower's direction during the cold war. He worked on the guided missile system that support the us moon landing He lead the FAA project to develop radar to direct aircraft while taxiing. He lead the JTIDs program that provides a 360 degree view for us fighter pilots. He retired from the military, civil service and private corporation saving his money to live comfortably during retirement.

Vitra Health was very supportive of my niece, met with us monthly and were available for questions…read moreand services.. I would highly recommend their services due to the responsiveness of staff even through transition to two new case managers services weee seamless. Lily and Marie weee great to work with

I can't say enough about Advanced Care. Our Mother in law needed help and we did not want to put…read moreher in a nursing home. I called Advanced Care, they were immediately responsive and have continued to be. Because of my Mother in law's unique condition I was promised she would be placed with an aide that was both understanding and knowledgeable and she definitely is. Her laundry is being done and grocery shopping is no longer something I have to try and fit in my busy schedule. Bathing was a big issue and struggle and I am thrilled that she is agreeing to it and she looks and feels great because of the care she has been receiving . A nurse comes to visit her once a month which i think is an added bonus and really gives us a peace of mind. I highly recommend this company.