Our old AC was getting "tired". Still working but had a tough time keeping up cooling wise. Also…read morenoisy. Got several bids and Keith was right with the others but Keith was by far the most professional and explained everything very thoroughly. Very neat install and he combined our humidifier drain with the AC drain hose into one...neatly installed. Only bummer here is that I could only give Keith and Co. 5 stars as they deserve 10 stars.

This company is great to work with. Keith and all of these men were professional from start to…read morefinish. We called them to look at our furnace, they were honest about the cost to repair and the cost of new. We chose to go new because the furnace was older and we knew we would have more problems. The costs were explained up front, we knew the start date, plans were made. On the day of the install, the men came in, put down plastic runners to protect my floors from their work boots, and did the job with a minimum of disruption to my day. Then they hauled all the old furnace and trash away. You couldn't tell that they had been there, except for the quiet hum of our new furnace. We highly recommend them!

We had a house fire in 2020 & this company was hired to replace our furnace. He took forever to…read moreinstall it, while everyone else had to wait on him. He installed a commercial furnace & said he had it laying around & it would be so much more efficient & we've had nothing but problems with it! I would never use or recommend this company to anyone for anything ever!!!

Had complete system put in to replace existing. I did my homework ahead of time and when given the…read morequote it was less than I expected. On install day, they were on time, did a fabulous job removing the old and installing the new. I've wait 6 months to do this review. System works well and they did a follow up with me as they said they would. The owner is professional and organized. I have no trouble recommending them.

I have gone to Fleming for years. Having my furnace installed by them, I also purchase my furnace…read morefilters by them. The Techs are great, the Belvidere Customer Service Reps are great.... The lady at the S. Beloit location (Char or maybe Carlene), is extremely rude. She is rude on the phone, it is obvious she is not happy, and you are beneath her ( wasting her time). She is not very accommodating when you ask her a question, acts like customers are a bother and more. I have gone in to purchase a filter, my husband has gone in, and I know of other customers who have been subjected to her very poor customer service. Do your self a favor, order your filters off Amazon, they are cheaper and you don't have to be treated terribly.

Firstly, the gentleman I spoke to from the companies answering service was extremely polite. I…read morereceived a call back within fifteen minutes from a technician, Greg. He fit us into his busy day to come help us out. We had an unknown problem with our furnace and he was able to give his opinion of what the problem may be. Greg came out and I brought him down the furnace. He offered to have me watch what he did so that I could maybe gain some know-how. Greg worked quick , and as someone who enjoys learning he was more than willing to educate me on what he was doing , and why he was doing it. Greg further educated us about heating and cooling in general and gave us some tips and advice. It was a cheap service call and he got our heat working again , what more can I say. Professional, friendly , courteous. Will absolutely hire again.

I called and they responded quickly, the quality of the demo and installation they performed was…read morevery good. their crew was very polite and helpful.I would certainly recommend them as HVAC contractor.

They got there the next day after I called early the next morning and beat their competitionread more

I bought a wifi thermostat with the thoughts I could easily just take the old one out and put the…read morenew one in. I was sadly mistaken. Now I had the old one taken out and the new in my hand not knowing what to do. I called Dream Starter and they saved the day! Bryan knew what was wrong as soon as he walked in and had my thermostat running in 15 minutes!!!! Thank you.

Bryan was amazing! Examined my furnace and thankfully it was a very easy fix, not getting enough…read moreair thru. I was charged a reasonable service call and that was it, very happy! I went down the line calling several HVAC companies, most want you to 'leave a message' on our first single digit temp day and it was cold in here. Some called back later in the day, one after many hours called and said "we can't fit you in today". He answered first call and was out within a few hours. I am fairly new to the area and was nervous about finding the right company and thank goodness I did! I have him in my contacts for future should I need help. Thanks so much!!!!!!

They are always super informative and very reasonable pricing! They helped me same day in an…read moreemergency situation and I had a great experience! Definitely recommend this company!

Thank you Kaden D. of Loescher Heating & Air of Freeport for your very professionalism, knowledge…read moreof quickly accessing the heating issue with my Mom's furnace. You did in a matter of less than 20 minutes what a different company could not do in a matter of two days leaving my Mom's home without heat during a very cold period resulting in her buying three space heaters. Thanks to Kaden D, not only did you access, identify and fix the problem, you saved my mother hundreds of dollars.

ProTech recently replaced my mother's water heater. He provided a very reasonable price and went…read moreabove and beyond. He was prompt, efficient, patient and left without a trace of a mess.

AWESOME SERVICE. professional, affordable and efficient. I'm so glad we choose Brian to install our…read morefurnace. you just can't find people that are straight forward now-a-days like these guys were.. 5 stars! Highly recommended! CALL THEM FIRST!

Friendly service. Very reliable. And the price was reasonable. They do an excellent job. I would…read moretotally recommend them!!

After the furnace got balky and wouldn't run consistently, I called them and was scheduled for 1…read morehour following my call. The service technician arrived in 45 minutes. I explained the problem. He checked the programmable thermostat, then the furnace, did an electronics test and found some part malfunctioned, a solenoid, I think. He showed me the electronic test and I saw the failure register. He retrieved a new part from his truck, had it installed in less than 15 minutes, rechecked the system and performed another test and pronounced my furnace as being cured...for now. WHAT?? Yeah, he informed me this was usually the part that failed a majority of the time and based on what I briefed him on, he had a pretty good idea what the problem was. Anyway, he cleaned out the dirty furnace, buttoned it up and wrote out the bill. I paid him and he was gone - all in just under an hour....and the house was warming up. Yeaaa!