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    3J's tire and auto

    4.0 (1 review)
    Closed 8:00 am - 6:00 pm

    Services - 3J's tire and auto

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    3J's tire and auto Photos

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    26 days ago

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    Mavis Tires & Brakes

    Mavis Tires & Brakes

    2.7
    (51 reviews)

    Our daughter needed two new tires. We saw the good Reviews for Mavis Tires & Brakes (another…read morelocation) and chose this location because of convenience. We made an appointment for 10:00 AM, selected two tires and paid the $25.00 deposit. When she arrived for her appointment (on time), she was informed it would be an hour and a half wait until her car would be brought back, and another forty five minute wait for the installation. Leaving was not an option so she waited. Finally, her car was going back for the installation, but was now informed that the tires we put a deposit on were unavailable and she had to select different ones. For starters, why did we make an appointment online for 10:00 AM, only to arrive and have to wait over two hours? Secondly, why did we select tires and pay a 25.00 deposit, only to find out they weren't available? Is this the bait and switch tactic to get you to buy more expensive tires? Would this situation have happened if her dad was with her? I don't know. I do know that this was horrible customer service. Perhaps we did choose the wrong location, but now we chose the wrong business as well!

    In what world does an oil change take over an hour and a half as the first appointment of the day?…read moreWhen I asked where my car was, they said they had to put the tires back on. The tires should never have been removed. They never told me about their "courtesy check". They wasted my time.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.4
    (35 reviews)

    I would not recommend this shop based on my recent experience, particularly for customers who may…read morebe in a vulnerable situation. Last week, while traveling for work on the New Jersey Turnpike, my check engine light began flashing. After pulling over, I learned this typically indicates an engine misfire requiring prompt attention. I was towed to a nearby auto shop, where they kindly performed a complimentary diagnostic and identified a misfire in cylinder 3, recommending spark plug replacement. Because that shop could not perform the repair the same day, I contacted several others and found this Firestone location, which had availability. Upon arrival, I spoke again with the Manager named Mike and explained the prior diagnostic results, including the specific misfire code. Despite this, I was now told that an additional "computerized engine analysis" was required to determine the cause, at a cost of approximately $140. I also confirmed that this fee would not be applied toward any repair work. After waiting about an hour, I was told that cylinder 3 was misfiring due to a faulty ignition coil and that the recommended repair included replacing all spark plugs and one ignition coil. When I asked how the ignition coil issue was confirmed, I initially received unclear answers referencing the same diagnostic codes I had already provided, which only indicated a misfire. After further questioning, I was told that the conclusion was based on manually swapping ignition coil connections between cylinders to observe whether the misfire followed--standard plug and play troubleshooting rather than a distinct computerized test that was charged. Given my circumstances--being far from home and needing to continue traveling--I felt I had little choice but to proceed with the repair. The total cost came to approximately $700. After returning home, I compared pricing and found that similar work is typically significantly less expensive. While I understand that pricing and labor rates can vary, I was concerned by the lack of transparency around the diagnostic process and the overall cost, especially given that I had already provided initial diagnostic information. To their credit, the shop was able to accommodate me on short notice, which I appreciated. However, based on my experience, I would encourage others to seek a second opinion if possible and to ask detailed questions about diagnostic procedures and pricing before proceeding.

    Misleading pricing tactics…read more Price from website does not match instore, also the website discounts don't make it to the instore quote Then they up charge you for basic services I should have gone to Costco for new tires

    3J's tire and auto - tires - Updated June 2026

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