Nice people. Good pricing structure buying 4 more tires today I've been having problems near my…read morehome tire and auto services. So I go to Delaware.

Excellent and fast service. Would highly recommend. Took care of both my tires and out on a new…read morewheel in under 35 minutes.

Very good service, price is reasonable and tech's are great,very knowledgeable and reliable wait…read moretimes are not bad at all

Quick service at affordable price right on West Chester. Mike was receptive, courteous and…read moreprofessional.

Our daughter needed two new tires. We saw the good Reviews for Mavis Tires & Brakes (another…read morelocation) and chose this location because of convenience. We made an appointment for 10:00 AM, selected two tires and paid the $25.00 deposit. When she arrived for her appointment (on time), she was informed it would be an hour and a half wait until her car would be brought back, and another forty five minute wait for the installation. Leaving was not an option so she waited. Finally, her car was going back for the installation, but was now informed that the tires we put a deposit on were unavailable and she had to select different ones. For starters, why did we make an appointment online for 10:00 AM, only to arrive and have to wait over two hours? Secondly, why did we select tires and pay a 25.00 deposit, only to find out they weren't available? Is this the bait and switch tactic to get you to buy more expensive tires? Would this situation have happened if her dad was with her? I don't know. I do know that this was horrible customer service. Perhaps we did choose the wrong location, but now we chose the wrong business as well!

In what world does an oil change take over an hour and a half as the first appointment of the day?…read moreWhen I asked where my car was, they said they had to put the tires back on. The tires should never have been removed. They never told me about their "courtesy check". They wasted my time.

I filled up my gas tank and was driving for about 10 minutes when my car started hesitating and…read morepooting, but not back firing, engine light went on so I turned around and went into the Pep Boys. It was a busy Saturday morning but they were able to take my car for a test drive, run a diag. test and help me out. A huge thank you to Vinnie, Fred and the rest of the crew that helped me. I always get excellent service at this location on Philadelphia Pike, and everyone is always very friendly and knowledgeable.

Rude old man at the counter. Because we bring cars there from a business and they need approval to…read morefix them he treated me like I wasn't a customer and gave me attitude about waiting for approvals to fix while customers have to wait. Am I not a customer when I bring something there? I told him im just the guy who brings the cars and picks them up. He then continued his attitude and said maybe you're not the one I need to talk to. I said I don't appreciate your attitude and called him an ass!

I am thankful for the amazing service I received from this shop after discovering a bubble in my…read morerunflat tire (Thanks potholes!). From the moment I walked in I was greeted in a friendly manner and was offered a ride to work so I didn't have to be late! Peter kept me posted throughout the day and ended up going above and beyond! I will definitely be back when it's time to replace them all. I'm telling anybody who will listen about my great experience!

Expect to pay double in labor and 3-5 times above their cost for parts when completing a repair…read more They will always try to add on costs and link to safety in inspections even if it is not. Work will be done but at three times the cost of a third party specialist shop. If you have time and are not having your car held hostage on the lift, I suggest shopping around.

honesty, fair pricing, excellent customer service (friendly, respectful, good communication), quick…read moreand efficient work, and a clean, trustworthy environment, even handling unexpected issues with professionalism, often mentioning specific staff by name and detailing the service received

Great products, staff friendly with good advice, reasonable pricing.....a dependable auto service…read more My choice for several decades.

My son-in-law found a nail (low tire pressure light on) and asked if I knew where to get it fixed…read moreas he was not in a position to replace all four tires yet. I told him where Three J's was and explained for value and quality tire repairs there is no other. Later that day he called me raving about the service he received. It went better than I said it was and what a value. He told me he was telling co-workers and clients about it all day. Thanks 3J's, for making me look good too.

Tire service may be great (never went but gets solid reviews). However saw many "staff" that…read moreappeared to be in their 20s / 30s happily catcalling and yelling to 12-13 year old girls from across the street. Do with this info what you will, but an establishment that apparently is OK with that doesnt seem to be a place that deserves my business or support.

I've brought my cars in a couple of times to see if accidentail punctures in my tires could be…read morerepaired. The first time all four of my tires were already nearing the end of their lives and I did an oil change with Firestone before deciding to get new tires elsewhere for a better price. This past time, the tires were new and I was really disappointed they would not try to patch it by claiming it was too close to the sidewall when it really was not. The two people I dealt with were both nice and they didn't charge me this past time, but there are definitely better places to go nearby for tire damage.

In re the Firestone Complete Auto Care Store Managed by Rocco in Talleyville, DE:…read moreStrong caution as the manager is a blatant liar and does not care about your concerns once you've given him your money. I've been fighting this big corporation since 11/2024 because of deceit and fraud by their manager. Tread carefully!