I don't leave reviews often, but this one is earned. This was my first time ever upgrading suspension, so I had a LOT of questions going in. I brought my 2026 RAM 1500 Rebel in for a full BDS suspension system with Fox 2.5 Performance Elite shocks, and honestly, I couldn't have asked for a better experience. Taylor was phenomenal. He didn't just sell me parts -- he educated me. We went back and forth on lift height, wheel specs, offset, and tire width. At one point I was leaning toward running a 12-inch wide tire. Taylor recommended stepping down to an 11-inch instead for better ride quality and less road noise. I'm incredibly glad I listened. The truck looks aggressive, sits perfectly, and the road noise is almost nonexistent. The ride is smooth, controlled, and better than I expected. You can tell he genuinely cares about getting customers into the right setup -- not just the biggest one. Install was clean. Alignment is spot on. No vibrations, no weird noises, no shortcuts. If you're building a truck and want someone who actually knows what they're talking about and takes the time to walk you through it, ask for Taylor. Outstanding experience. read more

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Horrible customer service by Felipe very unprofessional I won't recommend this place to anyone first time in this place and was very disappointed. read more

I can't say enough great things about the team at 4-Wheel Parts Thousand Oaks, especially Phillipe and Taylor. I had an AirIQ compressor system installed to control my rear load-leveling airbags via Bluetooth, along with a front-end alignment and adjustments to eliminate some tire rub from larger tires. From start to finish, the work was incredible--clean, efficient, and done right the first time. Their communication was clear and purposeful, making sure I understood every step. The very next day, I ran into some connectivity issues with the Bluetooth system. Without hesitation, Phillipe and Taylor had me come in immediately, no appointment needed, and took care of me on the spot. That kind of customer service is rare these days! A special shoutout to Andres, the service tech who originally installed the compressor. Within minutes of me arriving, he had the system back online. Not only that, he noticed some exposed "hot" wires where electrical tape had come loose and, without being asked, installed heat-shrink shielding to ensure everything was properly protected. That extra attention to detail and genuine care for the customer's vehicle is what makes this shop stand out. If you want top-quality work, honest communication, and a team that truly goes the extra mile, look no further than 4-Wheel Parts Thousand Oaks. Phillipe, Taylor, and Andres have absolutely earned my trust and repeat business! SS read more

4 Wheel Parts - AirIQ App image - Tires Near Me - Thousand Oaks, California

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Amazing customer service, patient, transparent, and thorough are just some of the words I can use to describe the folks at 4WP in Thousand Oaks! I had multiple phonecalls with Patrick Lujan before finally pulling the plug. I was just shopping around pricing what it would cost to lift my 4-Runner. Patrick was patient with me and didn't mind all my questions I had. I came in and worked with Ryan. He took the time to help me build and choose the build that fit both my style and budget. Patrick, thank you for making the choice to trust 4WP easy and thank you Ryan for helping me with the build and follow-through! Super happy customer! read more

4 Wheel Parts - Tires Near Me - Thousand Oaks, California

4 wheel parts on sr 50 & pine Hill Dr They put on the first leveling kit on my truck when it was New in 2004. Very professional and courteous then. So I had them install a 6 in lift on my Toyota Tacoma looking for a professional install . Wishing I had checked reviews first. Was over charged that they couldn't or didn't want to fix. It took my credit card provider to fix. Then having issues not long after. Come to find out I didn't get all of the parts of the lift kit I paid for. That would have prevented my power steering issue. break hoses and abs lines bolts missing and they had no idea what I was talking about when I called. Nothing clamp down. But long story short I was terribly disappointed. No stars If I could. read more

I used to shop at 4 Wheel Parts in Thousand Oaks all the time. I've spent over $20,000 here modifying my last truck--lift kits, wheels, tires, accessories, you name it. This was my go-to spot for years. And I was always happy to go there, service was excellent and they always had great advice. So naturally, when I picked up a new truck and wanted to start another build, I came back. Big mistake. The customer service has gone completely downhill. The staff acts like they're doing you a favor just by acknowledging you. Communication is horrible--phone calls go unanswered, messages are ignored, and when you do get someone on the line, they give you conflicting info. They gave me a lot of incorrect information. I did a lot of research for this new build and knew quite a bit about what I was looking for. They didn't know anything about the products I was asking for. After all the money I've spent here, I expected at least some basic professionalism. Instead, I left frustrated and took my business elsewhere. I was ready to build out another full rig, but I'm not handing over a dime to a shop that can't handle the basics. They've completely lost a loyal customer. If you're thinking about starting a build here--don't. There are plenty of other places that still value your time and money. read more

Brought our Lexus GX in for wheels, tires and a lift kit and Adrian Nailed it!! The Lexus came out great! No issues, very professional to make sure everything was accounted for and thought out. I highly recommend these guys! read more

4 Wheel Parts - The results - Tires Near Me - Thousand Oaks, California

Took my 2022 limited tundra in for a new rough country suspension. Patrick helped me out the service was great and they had my truck done in a timely manner. They communicate so well and I love the outcome of my truck. Big shout out to Patrick. Did a fantastic job. Couldn't be happier and I'd def recommend! read more

4 Wheel Parts - Tires Near Me - Thousand Oaks, California

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Big guy Taylor DeBroeck has been helping me out with my 2024 GMC 3500 Ultimate. I'm very happy with his service, knowledge and professionalism as we've installed a suspension kit and steering kit. I have been taking my trucks to Taylor for many years and he's been solid. Looking forward to continued success with Taylor and his crew! read more

Beware! I went to this shop for a quote to have headers installed, only to find out later--when I called to schedule the appointment--that they backed out, saying they couldn't do it. If they had been upfront about their limitations, I wouldn't have ordered the headers in the first place. My advice: if you're seeking a quote for installation, ensure the service manager or someone in authority approves it to avoid wasting time and money. read more

I recently worked with Patrick on the install of an air compressor for a Jeep Wrangler. He was helpful and responsive. Over the years, I've had work done on multiple vehicles at 4 Wheel Parts in Thousand Oaks. They've always delivered. read more

Go see Patrick to handle taking care of your truck. He gets it done on time and right. Good selection of parts are also in stock if you need them read more

Philippe Was really outstanding help me with what I need really good customer Service A Plus

I honestly don't know what happened to 4 Wheel Parts in Thousand Oaks. I walked in (again) hoping to purchase a lift kit, but after three awful prior experiences, I guess I was giving them one last shot. Big mistake. This place is now packed with people who clearly don't know the first thing about cars or mechanics. It's like all the knowledgeable, helpful staff disappeared and were replaced by folks who just shrug and guess their way through answers. Who is hiring these people? This shop used to be reliable and staffed by actual professionals--now it feels like a joke. I've had it. Never again. read more

I've had a lot of work done at this location and the team always addresses whatever issue is at hand. I recently bought a used Toyota forerunner, and the prior owner had mismatched the springs on the front and rear. Taylor ordered the correct springs for the vehicle, however, it was still not quite perfect and sitting high. We ended up switching to a different brand and their patience and expertise paid off. The vehicle is riding level and is absolutely a dream to drive. Thank you Taylor & Ryan, and the entire 4 Wheel Parts team ! read more

4 Wheel Parts - Tires Near Me - Thousand Oaks, California

Just want to say thanks to Patrick and the guys at 4 wheel parts for fixing my alignment, after I had my new coil overs and upper control arms installed they straightened me out. read more

Fantastic customer service and interactions with the guys at 4WP in Thousand Oaks! Gerry, Patrick and the service tech (sorry, didn't catch the name) did a great job on my truck...I will be back! Highly recommend! read more

Quality work...installed a lift kit and new wheels and tires...staff was friendly and knowledgeable...with the stuff thats going on nowadays it was a bit of a wait for backordered parts. Once the parts arrived...the install was completed in about 4 hrs... For those bad reviews...it helps to know what you are purchasing and doing the research before hand. read more

4 Wheel Parts - Tires Near Me - Thousand Oaks, California

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Tyler and Cody went ABOVE, BEYOND AND WAY out of their way to help me find a critical bolt for the differential of my jeep, contacting manufacturers and distributers to make sure I could find the right part! Customer service at its finest!! Thanks guys!! read more

Took my lifted truck to get an alignment that another shop in town messed up and could 't figure out. Spoke to Patrick @ 4 Wheel Parts and be handled everything! After a few suggestions we ended up replacing wheel axles, the drive shaft and trucks driving right and aligned! Patrick communicated the status each day and now my truck is driving perfectly and wheels are aligned and trucks good as new. Victor & Andreas in service did a great job cant thank them enough. Some other truck shops around town come off with egos, not these guys! Great Customer Experience they were super helpful. Thank you so much fellas! 5-Stars read more

Great experience helped out by Patrick at the Thousand Oaks shop. Talked me through options with pros and cons. No hard sell. Left super happy with a nice lift and wheel set up on truck. read more

I went there today for "just an alignment" on my new SPC upper control arms that I installed. They of course did it right away without delay at a reasonable cost. Then it got good. Patrick offered me the floor model BFG tires. Truth be told I needed new tires. Recently BFG just updated the their tires to a newer model so he offered his floor model at a big discount; the only problem was they were 17s and I had 16s. Then he offered me used (like new) rims a previous customer traded in for just $200.00 for 4 rims. So now I got an alignment, new tires and rims for less than I would have paid at Costco! The LORD was with me today. read more

Working with Patrick over there at 4 Wheel parts over there in Thousand Oaks . Patrick was very knowledgeable very responsive and very thorough to my needs for my 2011 ram 3500 4x4 we did wheels and tires I went off his recommendations with a photo I presented to him on my look. It turned out magnificent highly recommend Patrick to be your service rep needs. Sincerely, Richard B. read more

Went here a little over 2 weeks ago to get a quote for a leveling kit, all new tires and rims on my Trail Boss. I brought another quote with me from another local shop. At the time they seemed like they really wanted to price match it. They told me they would call me back with a price match that day at the latest end of business the following day. Needless to say I never heard back from them they took down all my information including my address and phone number. Nothing back. Look I could understand if you couldn't price match another shop. But at least call a customer and let them know that. I ended up at another shop across the street to get the work done. They not only price matched but also were able to quote me the same day. Shame because it was a 4k job they ended up loosing out on. Not sure what the deal is but not even a call back. read more

Lost rubber step on Smittybilt running board. Ordered replacement and a spare from 4 Wheel Parts. They indicated there would be a delay in shipping. I then received an automated email monthly for 4 months stating part was delayed. Called customer service and they could not provide any eta for the part. Canceled order and requested a refund. They only thing they did right was refund the money quickly. read more

Hands-down, this is the highest rated 4 wheel parts location in LA County for a damn good reason. After getting the shaft at a different location, Thousand Oaks solved the problem with exceptional service. From Patrick patiently answering all my questions in detail on phone, to Jerry helping me as soon as I arrived and taking the time to look up the details of what I needed and then Taylor kindly helping me upon drop off and pick up a few day later! This crew is top notch and professional. Thank you guys for the amazing customer service and great work. I will never visit any other 4 Wheel Location except for T.O. Again!!! read more

Thank you to the team at this location. Everyone was very helpful and went above and beyond to make sure I was a happy camper. Thanks again boys and keep up the good work read more

4 Wheel Parts - Tires Near Me - Thousand Oaks, California

These guys were great! They put my flowmaster exhaust on my 2019 ford ranger quickly and professionally! I've been here a few times before and will be definitely come back! read more

We came in before our move to Michigan because our custom roof we purchased through you guys was horribly leaking & under warranty . The glue holding everything together was put on very poorly & It was all figured out that a replacement roof was going to be sent to your Cleveland location no charge and we would meet them there. cue COVID HAPPENED , shipping was a mess. a stand still. The world went upside down and we are still waiting for the new roof. No one ever reached out. Would love to hear from you guys Edit: The Van Nuys store did the shotty job on the roof read more

2 stars for the friendly service in the store and for Andres, the (supervisor?) in the workshop. Otherwise, this places makes me weary to bring my truck back here. I purchased a tonneau cover through 4WP's website. I found a better price at Amazon after I purchased it and called 4WP and they were friendly and price matched the price without an issue. We set up an installation date and time and everyone I spoke to on the phone were very friendly. I dropped my truck off on 1/11/22 and they said it'd be about an hour to install. About 45 minutes later, they called me and told me it was ready. I went back and this is where I start to have an issue. Instead of coming outside to show me the work on the truck or make sure it was done properly, they just charged me and sent me on my way. I didn't really review the tonneau cover in the parking lot as it looked installed properly. When I got home to Simi Valley, I opened it and noticed that the rail on the driver side was lose and installed on a slope which made locking the tonneau cover almost impossible. The passenger side rail was installed properly. I drove all the way back to Thousand Oaks and the person that helped me at the counter was helpful and had me bring my truck behind to their shop where they had one of the techs (Chris, I believe) check out the installation. He didn't say anything to me and went to work on it but he didn't seem to know what he was doing - he tried to bend the rail back into place and instead broke one of the plastic clips that secured it. He went to go get Andres, who was friendly and took care of the problem in about 20 minutes. While I am pleased with how the installation ended up in the end - it appears to be installed properly now - the fact that they didn't check the work with me before they sent me on my way, the fact that I had to come all the way back from Simi to take care of this issue, and the fact that they installed it improperly in the first place and were fine with letting me take it makes me think about how they would deal with bigger, more serious installations and how safe they could be. Especially at the hourly labor rate they charge ($143), this work should be done properly the first time. read more

Gerry was excellent. he was able to get a price match for a soft top from an add the week before. Very happy with the service he provided

Pleasant counter staff but install is poor at best.. Had to return 3 times as still not thrilled.

Patrick and everyone at this location were great. Prices are fair. Ordered the part promptly and arrived earlier than promised. It was a smooth easy experience to get my exhaust ordered and installed within a week. Overall was a very good experience read more

Patrick was my service advisor, on point with recommendations and followed up as he promised. He was very friendly and easy to work with! I recommend this place for your off-road vehicle accessories and services. read more

I went to 4 Wheel Parts T.O. because an Airbag system they installed around 4 or 5 years ago needed some maintenance. They said they give free estimates....great! They took my truck to their work bay and I briefly waited for the estimate. When they were done, the sales rep prints out a three page quote. Even though I came in to have simple maintenance performed on my air bag system, they tell me that essentially almost all of my suspension and other things need to be replaced: shocks, track bars, ball joints, axle seals, differential oil change, all 4 tires... for a grand total of over $5700! Oh, and unnoticeably included in the long list was a 5 Year/60K mile extended warranty for $679. Talk about up sell! I passed on their advisement. In my estimation, I have at least another 2 years left on the tires. While my truck is a 2013, it only has only 80k miles on it. They told me they needed to order airlines for air bag system but I never heard back and I will likely go elsewhere. I am the original owner of my truck and it has been serviced at the dealership as per the factory documented scheduled maintenance by RAM for its entire life. With all the regular scheduled maintenance performed, I can't help but wonder why the dealership service advisors didn't make any of these recommendations. As for the business itself, I feel the guys working there were certainly nice and courteous. However, the parking situation is not great. They share a very tiny footprint of 4 or 5 spots with the Tire Center next door. If you have a large vehicle, it is difficult to park. There is also no legal on-street parking in front of the business. read more

The worst customer service in the whole world, not only they sent me incompatible parts, but they never respond to your inquiries to return the product. What a bunch of scammers this company is! DO NOT DO BUSINESS WITH THEM! In otherwords, THEY SUCK! read more

Came in for an alignment got excellent service, helped me correct Toyota caster issues thank you Patrick!

Always gets the parts in for my truck very quickly. Always gets the parts in for my truck very quickly. read more

Great store and experience to help you make decisions and outfit your vehicle. Got Air Lift air bags on my 2500 Ram to correct squat from a fifth wheel trailer and they work great! Ryan the manager was ver knowledgeable and all the other employees were great! . read more

excellent customer service, ive had them do the lift kit rims and tires on my truck, and Patrick helped me out tremendously. highly recommend these guys and this location read more