So helpful! This place goes above and beyond with great prices as well! I highly recommend…read moreespecially as a woman who isnt a car buff

I pull in at 8:50 just to scan an engine light that came on. This old guy comes outside and I get…read moreout of the drivers seat and say hey hows it going. He said it was good until now, I said ohh what happened. He said you showed up when I was trying to close. He started to plug the scanner in and i said get out of my truck. I had to tell this guy 5 times almost screaming at him before he got out of my vehicle. if you hate your job this much get a new one. I wasn't expecting 5 star service but to be that much of a jerk to a customer is too far

I bought a motorcycle battery that went bad in a few months, I didn't go back until about 4 months…read morefrom buying it. Unfortunately it is warrantied for only 3 months.a die-hard battery. I didn't want to replace it now being I won't under the bike over the summer. I asked for my core deposit refund. They said I'll get it when I buy my next battery. That does not make sense. I'm not going to carry the battery around, so I leave the battery and I'll be paying full price in the full. Makes a lot of sense, thanks, advanced auto. I won't be going there anymore.

If you're looking for a car go see Carlos at Toyota! Super helpful, honest and made everything so…read moreeasy. Couldn't have asked for a better experience!

I replaced a battery in 2024, because my ORIGINAL purchase did not last to the 2 year warranty…read more The same issue happened again, and when I spoke with the Manager Steve, he told me the replacement basically didn't have a warranty...this I had to purchase another battery. The customer service man John understood, but the Manager basically got his money and said there was nothing he could do. Keep in mind, John checked for crank and alternator issues and everything came out fine. Don't expect too much from this store...there are other Autozones to go to.

Stopped by this business today to have the batteries (there are two on my vehicle, a 2019 Chrysler…read morePacifica Limited, a main battery & an auxiliary battery) tested. The employee that assisted me tested them and found them to be bad. They had both batteries in stock and even though they normally do not install batteries in this particular model due to the complexity of gaining access, he offered to give it a try. Working with another employee, Roy, they were able to replace both batteries successfully. I know this effort took much longer than a normal battery swap, however these two employees took their time and were never once deterred from completing the task. Both of them, along with every other employee I met at this business were friendly and helpful. If you need parts or assistance with your vehicle, I would definitely recommend visiting this location!

Ordered parts for my car using the napaonline.com shipping from the sarasota store. They shipped…read morethe parts the next day. However the parts they sent was not the correct part for what I ordered. I called the store waited 30 min on hold to talk to the service manager. Who would not lift one finger to help in anyway. Was told I would have to pay an additional 100 dollars for my part. And I was dumb to use the website for it always sends the wrong parts. I'm blown away by the the attitude and simply no customer service. Called the online napa for return label that never showed up. I had to drive to a napa to return parts. Hopefully I will at least get my money back. Buyer beware!

If "Kevin" worked for me, he wouldn't any longer. He must have been having a bad day. The young man…read morewho installed my windshield wiper was very nice.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Ty Toni from the Bee Ridge rd, Sarasota location...Ty for doing some great research on my behalf in…read morehelping to find a very important part for my Vech. that you located which in the end saved me time/$$$...Toni is a HUGH asset to AAP!

I went in because my car was having a problem starting , David one of the workers there was awesome…read moreand went above and beyond to help me , he put a new battery in my car because we thought that was the problem but after trying to start the car again and it not turning over we found out that it was a starter problem so he finished putting the battery in and then I left. overall great experience and every advanced need more employees like DAVID.

This is a perfect American auto parts store. The manager is friendly and immediately reached out to…read morehelp you as soon as he's done with another customer. You might be surprised at how quickly he gets to the heart of what you're asking. He then points you to exactly what you need, and it isn't necessarily an item you would have picked. But he then takes time to explain it to be sure you understand. This is the perfect service I've never gotten from any other auto parts store. It's locally owned, with this same gent continuously serving customers since 1980. A great example of American small business -- do yourself a favor and try this place for yourself.

Stopped here today and the clerk spent the entire time I was there on the phone. Not exactly…read more available to help a customer with questions.