Top-Notch Service & Honest Work!…read more Brought my Tesla Performance here for a blackout badge install, and I couldn't be happier. When they removed the old logo, there was some tough factory glue left behind. Instead of risking damage by trying to chisel it off, they took the cautious approach and installed the new badge around it--showing real attention to detail. What really impressed me was their honesty--they didn't charge me for the work as a courtesy. That kind of integrity is rare! I'll definitely be bringing my other Teslas here and recommending them to anyone looking for quality work. 10/10--these guys are perfectionists!

This is going to be long, but if you're considering taking your vehicle here, you should read it…read more I'm being detailed because I genuinely hope it prevents someone else from going through what I did. Thankfully, I also work for many law firms that deal with car wrecks so they know where NOT to send their clients. I've taken my car to this shop for three separate accidents over the years. The first two were mostly body damage repairs and I had no major issues. The third accident, a front-end collision in September 2025, turned into an absolute nightmare. Between September 2025 and May 2026, I had to bring my car back FIVE separate times for the exact same unresolved issues. Eventually, I gave up and took my car elsewhere because Magic Touch still had not properly repaired it and almost caused my insurance company to total the vehicle until I canceled the claim to avoid that. The biggest issue involved my AC system. I repeatedly told them something was still wrong, but instead of actually finding the leak, they kept refilling the refrigerant and sending me on my way. Because of that negligence, my compressor eventually failed and the casing cracked -- despite the compressor only being a little over a year old. Out of those five return visits, they reimbursed my rental car twice after I complained about continuously paying out of pocket because I don't have another vehicle. One visit, they even handed me Visa gift cards after again failing to fix the issue. It honestly felt less like customer service and more like, "We're tired of dealing with you." I also have recordings from my last drop-off. In one, the owner, Brody, points at my car and asks, "What's up with that?" When another employee says, "The AC is having problems again," Brody responds, "Nah, f**k that," while complaining about my car being back again. Maybe if the issue had been fixed the first time, it wouldn't have kept coming back. Every time I returned, I was treated more like an inconvenience than a customer simply asking them to fix the same unresolved problem. Eventually, they had to involve the shop across the street because they couldn't figure it out themselves. One employee texted me the quote from that shop, then later sent me (after I asked the next day) another estimate that was literally DOUBLE what they had originally been told, because "if they denied it then they still had room to cover repairs" is what the text message from the shop said -- and that inflated estimate had already been sent to the insurance company. When the insurance company later contacted me to say they were considering totaling my car, I sent them all the text messages, recordings, and estimates I had received. The adjuster literally told me they were confused because insurance had ended up covering damage that the shop itself may have contributed to through negligence by failing to locate the leak when I originally reported it. The adjuster even used the words "insurance fraud" -- not me. At that point, I took my car elsewhere to a shop that has done major repairs for me before. I'm now paying around $3,400 out of pocket just to finally have my vehicle repaired correctly. To make things even worse, the new shop discovered that Magic Touch had replaced my radiator after the wreck and apparently NEVER added coolant. I brought my car there six total times, including immediately after the accident, and somehow nobody noticed the coolant reservoir was empty? That repair is now being added to my bill along with an expansion valve replacement. You can call me a liar if you want, but I have endless text messages, recordings, invoices, and documentation to back up every single thing I'm saying. The unfortunate reality is that they seem friendly until they no longer want to deal with your vehicle. Once that happens, you absolutely feel it. The ONLY reason this review is getting two stars instead of one is because the body work itself looked decent.

Phil from Elite Auto Body Shop saved the day! He was responsive in Yelp, communicative throughout…read morethe process on the phone and in person. Between him and Kabu, they took very good care of me and my Camry. The pricing and labor was fair and they were professional throughout the entire process. Kabu also dropped me off at a near by coffee shop so I can work while they were working on my services and picked me up when my car was ready. Excellent place to do business. They treat you with respect and go over and beyond to provide quality service and provide details about your warranty. I will be going back again!

I had my Toyota 2024 repaired after a car accident. Excellent service. My car was repaired…read moreperfectly and looks like new. The work was very professional and detailed. They kept me updated throughout the process and delivered exactly what was promised. You can tell they truly care about quality and customer service. I am very satisfied with the results and highly recommend them.

Good work! They took responsibility of the car and helped fix any issues that arose post repairs.read more

Mike's auto & body bid $10,000 on hail damage on a company car…read more Repaired from a dealership for under $2,000. They take advantage of fleet cars. Prior work was sub-par on quarter panel repair. Paint bubbles on door jam ridge. I was told they will go away.

I bought a 2008 Acura MDX in January for cash. I knew it had some issues, so I took it to Simon for…read morea mechanical diagnostic. I ended up needing a full brake job and major oil leak repair. He explained the details as I knew it would be labor intensive. After completing these recommendations and spending $3k, the vehicle is performing exceptionally well. I appreciate these guys for keeping my vehicle safe and reliable. Money well spent!

Requested a quote for brake pad inspection/change off YELP,…read moregot a quick answer. Looked at the reviews and decided to take my truck here because it was the closest and had a high star rating. It's a family owned business and the owner and his sons are very nice and very transparent about what's going on with your vehicle maintenance and the cost. was going to take an Uber home, but the owner asked how far away I lived and since I was pretty close, his son gave me a ride home. Got my truck back a few hours later and very pleased overall. Going to use this company as my mechanic going forward on my truck and my wife's SUV.

I can't say enough good things about Alex Paint and Body. Z and Elizabeth were incredible to work…read morewith--kind, professional, and truly dedicated to what they do. This is a family business, and that really shows. When they were short-staffed, the father stepped in himself to make sure everything kept moving and was done right. That level of commitment meant a lot to me. The quality of the work is outstanding, and it's clear they take their time and care about every detail. My car looks amazing, and I'm genuinely grateful for the effort they put into it. I would recommend them without hesitation.

This place is priced very well and they give you honest answers. They cost much less than the…read moredealerships. We liked them so much when they fixed my sons car that when we had a problem with my husbands truck we took it there as well. The quality is very good and they made sure all the safety features worked we picked our vehicles.

Michael, Sammy and Raf provided amazing customer service …read more I went to get my vehicle tinted and was so indecisive on the tiny percentage. Michael was so patient and professional . Sammy gave me a ride home while I my vehicle was being processed and gave me some good advice. Raf was friendly and professional. The work done was clean ! Thank you gentlemen

**update to add pics of their 'professional' work**…read more Radiator cover installation -- and a perfect example of careless workmanship. Crooked cut, jagged edges, no attempt at a clean finish, and zero pride in the work. This looks rushed, sloppy, and unfinished, not something you'd expect from a professional shop. If attention to detail matters to you at all, look elsewhere.

Great service, upfront pricing. I had a dent on the side of my fender and they were able to remove…read moreit the same day.

Hugh is a dent removal ninja! I dented my wife's new Tahoe, which had me in the doghouse. A very…read morevisible 4" dent on the front passenger fender. I called on Friday and he was able to fit me in on Monday AM. After 1 hr he returned my Tahoe in near perfect condition. I could not be more please with his handiwork.

Our car had been hit in the front in a parking lot and the person drove off. Then it was rear ended…read moreby someone without insurance. Velvet Hammer worked with us and did an excellent job. It was easy to get an estimate. Our car was ready in 3 days and it looks awesome.

Extremely pleased with the honesty, fair price and good workmanship. I would recommend the Velvet…read moreHammer to anyone seeking those qualities in a body shop.

Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

This place is awesome, great staff and extremely good quality work. They really do an exceptional…read moreJOB!! Love you guys.

This is the best collision repair center I've ever been to! Danielle at the front desk is…read moreincredible, she is there every step of the way to answer questions, and even sends email status updates periodically. She came in before the collision center even opened one day to accommodate my busy schedule. The repairs were done perfectly and when I got my car back it was absolutely spotless, both inside and out. I would absolutely recommend this place to everyone!!!