I have been browsing the Cabela's used firearms selection online and finally made the trip from…read moreLongmont to visit in person. Wow am I glad I did! Everyone I interacted with was SO nice and helpful and happy to talk about their niche firearms expertise. Today I learned about vintage muzzle loaders, shotguns, hunting rifle calibers, and recoil factors... and nobody was rude or condescending. The first guy I chatted with even helped me with my shooting stance and posture (admittedly terrible due to a disability), and asked each time if he could touch me to help with positioning. It was courteous, very helpful, and felt very respectful. 10000 stars for Lou! I was also very grateful to the rifle/hunting enthusiast who handles the buying (didn't catch his name) and brought so many rifles from storage for me to handle and decide on. I ended up trading a rifle that didn't fit me well for ... two. What can I say, hunting season is coming and I've been slacking! I interacted with at least 6 employees in the Gun Library throughout the interaction. I ended up having them set aside the rifle I wanted to buy, and I trekked home to retrieve the trade in rifle to save a bunch of $$ on taxes - great looking out by the staff! Despite being busy when I returned, they remembered me and had my rifle set aside. I had decided to buy a second one I'd been looking at and they pulled that one and its accessories for me as well. I dropped off my trade for them to look over, went browsing for a while and returned to do paperwork about a half hour later. It took probably another 30-45min to complete the trade in, purchase, and background check forms... yet another reason to buy multiple firearms in a single purchase - huge PITA! Important, of course, but it's time consuming. Cabela's of course has many other departments and I can't speak to those today, but I can very highly recommend the firearms section and the Gun Library in particular - they're one of the largest used firearm dealers in the BassPro family in the country and you can tell that with every interaction. Regarding value, there's so many factors in buying used that it's hard to give a helpful feedback. I am happy with the price of each purchase for their condition; one is new in box and was a good amount off retail. They offer discounts for law enforcement and active military (possibly also veterans?) and have occasional sales.

I hate Cabelas now.... I shoppedhere before the bass pro purchase.... Now it is nothing but…read moreoverpriced.... 45 mins in line to pick up powder??? Then another 25 minutes for you to track it down. Customer service doesn't have it... ammo doesn't have it..... drove 45 mins one way to take another 45 mins to track it down. Placed myself in the "gun" waiting list I was home before my number got pulled with 5 Cabelas staff and 2 other customers. Bravo..... absolutely pathetic. Go to SCHEELS.

Chuck, For your…read moreinformation, I actually came into your business and had my son fitted for a helmet. Unfortunately, you did not have the size we needed in stock, so we went directly to the manufacturer. When it comes to my child's safety, I will pay whatever it costs to ensure he has the best protection available. What I found disappointing about your response is that it came across as defensive from the very beginning. If your company's policy is that you won't help customers unless they purchased the product from you, then perhaps that should be clearly communicated. What you also failed to address was my concern about the unfriendly, nonverbal communication we experienced in your store. Ironically, my son's cheeks were just barely touching the side pads, so the helmet needed a minor adjustment. We stopped at another sporting goods store, and they were happy to help us. They took the time to make sure the fit was correct, and because of the excellent customer service they provided, I ended up purchasing a different helmet from them that fit even better. You assumed that because I didn't buy the helmet from your store, I should not have expected any assistance. I disagree. I was a small business owner myself, and if someone came into my business needing help with a product--even if they purchased it elsewhere--I would help them. More often than not, that level of service led to a sale and earned a loyal customer. Customer service builds relationships, and relationships build businesses. There's a reason I was able to sell my company successfully. Unfortunately, that wasn't the experience we had at your store. Your employee simply shook his head "no," dismissed us, and made no effort to assist. Had he taken a few minutes to help, your business very likely would have earned a sale and a long-term customer. Your response has only reinforced my impression of how your business treats people. I'll gladly drive wherever I need to in order to get the products and service my family deserves. Even if your store is on the way, I won't stop. I'll take my business elsewhere.

Johnny helped me out finding a hockey cup I needed and was in a rush for. Very good customer…read moreservice!

I've been shopping with Sportsman's for year, & appreciate having them in our neighborhood! I've…read morebeen in these stores, all over Colorado, New Mexico, Alaska, & have always been given outstanding service. It breaks my heart to see the selection of items dwindling down to next to nothing. I used to go into my store (84th) and could look around for an hour and find something new every time.The pricing has always been competitive, sometimes downright cheap. 200 reviews for a store that's been open for 10 plus years, says to me that the only time anyone gives a review is when they have a complaint. I'd bet I've been in my store 200 plus times. Support local businesses, these companies employ your neighbors. My only complaint is that this is a corporation, & the policies are handed down from a board that probably wouldn't know the correct end to hold of a fishing pole, or firearm for that matter. P.S. The last time I was in they had a sale on sleeping bags 25% off, one of the staff was right there to answer our questions , & couldn't have been more helpful. I wish I could remember his name.

I was disappointed with my experience purchasing from Hunting. Unfortunately, the customer service…read moreand product knowledge at the gun counter did not meet my expectations, and I felt the overall interaction was lacking in professionalism and respect. I hope management takes this feedback seriously and considers making some positive changes to improve the customer experience. Customers deserve to feel welcomed, respected, and confident in the information they receive when making a purchase. In my opinion, it may be time for some fresh leadership and a new approach at the gun counter.

I've been to this location twice and enjoyed each visit. The store has a great selection and…read moreeverything is well stocked and neatly organized. The staff seemed nice without being overbearing. It's great to get to an actual store and feel the quality of this stuff, which you can't do online and only have a limited access to in the big box stores. This location had a really generous veteran's day discount at 25% off so I grabbed a new pair of pants. I secretly wish all the products were made in the USA but that's a different topic. I will be returning!

Very good selection of backpacks and clothing! The sales staff can be a little aggressive at times.read more

This place is awesome!!! Highly recommend, small start up with hugeeee potential. Also post alot of…read moregreat outdoor content on TikTok! Check them out.

We went to New Balance looking for a specific type of tennis…read moreshoe. Caden helped us. He was very helpful, directed us to the location of where that specific type of shoe was located in the store. He continued to help us, was very courteous, pleasant and had great customer service skills. Great shopping experience.

From the owner: At New Balance Factory Stores you will find a vast assortment of New Balance footwear and apparel…read more We also specialize in personalized one on one service to help you find the perfect fit. Our trained Fit Specialists will expertly assess and determine the best New Balance styles for you.

I live nearby and I enjoy shopping here every time. The staff are all very friendly and helpful…read more Unlike big box stores, they actually want to help you and will ask you how they can. Great selection of all kinds of things. Prices are a bit higher than those box stores but you get far better service and selection. They also have an old school style coffee and ice cream shop!! It has an amazing wooden backdrop like you would see in places from 100 years ago. And they sell chocolates and homemade fudge.

The old lady who works in footwear needs a new job!! She is condensing and not helpful! I went in…read moreto buy boots and she kept giving horrible suggestions while having a rude tone. I normally love Jax but I'm buying boots at a place where I won't be ridiculed for my shoe choices.