AAA is unfortunately partnered with west hills towing for battery checks and exchanges. Apparently…read moreAAA makes the tech check the battery every time they come even though the first tech stated the battery needs a change. The first tech from west hills towing company straight up lies to customers saying the battery is either chargeable or replaceable when he doesn't have the jurisdiction to do so. So he doesn't charge my battery that apparently needs to be charged and he sets up a next day battery delivery and installation without telling me what time it is. He just said to call AAA in the afternoon which I'm glad I didn't listen to him because he scheduled it at 10am when I had something going on. The 2nd tech comes the next day and demands paperwork from AAA that the battery is under warranty when this was never discussed previous day or by AAA. He checks my battery and said it's good. I called AAA to verify and they reported from previous day that my battery report was "good and no issues" so why did the first tech said it needed to be recharged or replaced? It will forever be a mystery. The funny part is this company loves to hide its tracks because they conveniently "don't have any documentation of the tech coming out the previous day". My fault for trusting the system. I should have asked for all the documentation from the beginning. Don't even bother with this disorganized dishonest company. On top of it they charge $100 for labor. Thanks west hills towing company for wasting my time and not fixing the problem.

Nothing says "customer service" quite like getting stranded and then being treated like you…read morepersonally ruined someone's day by needing a tow. West Hills Towing proudly carried on the towing industry tradition of having the warmth and hospitality of a parking ticket. What made it extra impressive was this was through AAA, where you usually expect at least a little professionalism. Enter Nancy, self-appointed Supreme Court Justice of Towing Operations. Before my vehicle could apparently earn the right to be transported, I was informed with a spectacular attitude that because I didn't have my registration physically inside the vehicle, my tow was being cancelled. No problem though. I called AAA back, they sent another tow company, and amazingly, the vehicle was towed with zero drama, zero attitude, and zero need for a hostage negotiation. Being stuck needing a tow is already stressful enough. The last thing anyone needs is someone treating them like they're trying to smuggle state secrets instead of move a broken vehicle. I sincerely hope Nancy finds the inner peace she's clearly searching for. Until then: DO NOT USE WEST HILLS TOWING. If AAA assigns them, do yourself a favor and request another company immediately. Your blood pressure will thank you.

Had to get my project car towed. They offered a competitive rate and explained everything going…read moreinto the process. Was transparent about the potential for additional fees since my car was not in a very accessable location and inoperable. The drivers were amazing and very friendly. They are pros! Were able to get my car from point A to B no problem. Overall very happy and impressed with their services and will be using them again in the future.

Don't use this towing service unless you want to be cussed out by the driver. I'd put 0 stars if I…read morecould. There was an obvious miss communication going on and the driver showed up as we already got picked up by another service. The driver proceeded to cuss me out and texted me profanity.

Ari was really quick and easy to deal with, excellent service, fair pricing. Highly recommend 5…read moreStars

Fast service. Very knowledgeable and good prices. Hopefully won't have to use them again lol but if…read moreI'm stuck in a pickle definitely calling back

I got a flat tire in the middle of the freeway. I was…read morereally sad and scared. I pulled over and called Canoga Park Towing Tj came and helped right away. Thank you very much by the way you guys are a great company. My rim bent and had to get it fixed. Getting help getting my car out of the freeway was a relief. I was begging for help and they came to help me. Thank you very much I appreciate you guys you saved my life

This towing company is great, truly lifesavers! My car's battery died while i was at work and they…read morewere super understanding on the phone and reassured me everything was gonna be okay. TJ arrived quickly and helped me with the issue! Could not have asked for a better experience. Everyone at this company is extremely understanding and friendly. Would 100% recommend this company!!

Action towing took my car out the opg lot when I got the car back stuff was missing and when I…read morecalled the supervisor he said they didn't touch the car doesn't make any sense I doubt OPG would steal anything from my car don't recommend using Action Towing After I left a review manager called me back yelling at me questioning why I left a review but when I called he acts as if I misplaced my belongings I kno what I had in my car !

Thank you so much! Roni is amazing, he helped me and my dad get my car back with no issues at all!…read moreHe even helped with towing! Very good company that cares about its customers!

Helped me fast and reliable. Thank you atlas…read more Highly recommended 5 star service...........

Evan was excellent my car broke down on freeway after calling Atlas Towing Evan showed up less than…read more15 minutes he was kind and helpful (and funny) Since then I recommend Atlas towing to all my friends.

Great service, honest, efficient and quick. I think this company is awesome. Would recommend if…read moreyou're in a pickle and need a tow

Terrible experience... DO NOT USE THESE PEOPLE. Spoke with Michael and gave him all my…read moreinformation. He gave me a quote and said he would be here in an hour. An hour and a half later, I reach out for an updated ETA. He ignores my calls and says his driver is too far to make it... Complete waste of time.

Husband and I got into an accident in the evening and had our Tesla towed to a collision lot but…read morewanted it towed back to our garage so that Tesla can take care of the repairs. The initial towing company charged us $1100 to tow our car a little less than 5 miles to the collision center (with ridiculous add on fees by the way) and so we had Reliable Tow Pros do the second tow back to our place. Their fee was significantly more reasonable (~ $250) for the distance that they needed to tow it back to our place. Owner was extremely friendly and transparent -- the complete opposite of the first towing company that took our car. In addition, we were in a rush to get our car towed back to our place within the hour because we had to catch a flight at LAX and they were able to make it happen so kudos to Reliable Tow Pros! HIGHLY recommend if you are in need of a towing company that is friendly and communicative! For sure keeping them in our contacts for any future roadside assistance.

Tire popped on a massive pothole right outside century city mall…read more No other tow company answered or had availability. I called Reliable Tow and instantly Tom the owner answered. He got a flatbed to me in less than 20 minutes and even offered to come himself if I needed it faster. Car was driven onto flatbed and dropped off very gently. These guys are trustworthy and know their stuff imo. Esp if you have a sport or exotic car.