The store clerk double charged us and didn't think we weren't going to catch on. He charged us $120 but when we said something it was $40 PLEASE CHECK YOUR RECEIPT!!!! read more

Come in multiple times a week. Always greeted by Christopher and have quick conversation. Nice to go somewhere you feel welcomed.

I love this 7-Eleven. There are many in this area, but this one is always delivers. Christopher is a great guy who is always willing to help with anything. read more

I came in the store at 8:45 AM this morning. When I got the hot water, I accidentally spilled some on the floor. I apologized to the cashier and asked him to mop and dry the floor to prevent slipping. The cashier suddenly yelled at me and accused me of doing that on purpose and multiple times before. He never listened to me telling that I had never done this before. He yelled profanities at me. To calm him down, I gave him 10 dollars to compensate for his trouble of cleaning the floor. I thought that would calm him down but after accepting the money, he got madder and kept yelling and cursing louder at me until I got out of the store. This is not the way to treat customer. If the owner of the store can see this message, please look back at the recording tape and have a talk with the cashier. read more

DO NOT BUY ECLIPSE GLASSES HERE -- They are fake and will burn your retinas! I was in the midst of buying glasses when I noticed they were missing the left-hand side temple (AKA the ear support). All of the glasses for sale had that support cut off. When I questioned why, the employee claimed he didn't know. I knew why because I had just watched a news story that warned of this scam -- The missing support has the official ISO logo that verifies that the glasses are real. When I pointed this out, the employee got defensive and showed me the door. I raised a stink and told the long line of customers behind me the truth. Luckily I had a legit pair with me (I was buying an extra pair for my wife). I showed the crowd what the missing temple looks like, which made the employee even more belligerent. This immoral 7/11 deserves all of its negative reviews. read more

Son wanted an ice cream treat while walking the dog. There's no way in hell a strawberry shortcake bar costs $6.95 after tax. I can't call you out on it, but I'll be sure to put you on blast here. read more

Very bad experience here trying to deposit some money I tried to deposit 1,000 into my account the cashier ask to confirm the amount was 1,000 I confirm yes so he swipes my card and enters 100 and proceeds to try and hurry me to confirm the amount on the checkout tablet the cashier pressed confirm on my behalf without my approval and then tries to ask for the money I told him he entered 100 instead of 1000 and he tries to brush it off and then tries to tell me there is a limit after the fact he tried to just process the amount for 100 I left immediately I didn't feel comfortable with my money there read more

I went in to get a quick hot dog and the guy was super rude. I brushed it off but then I got in the car and looked at the hotdog and the bread was molded and green and he would not change the bread after I told him or give me a refund. Worst experience at this store. read more

7-Eleven - a hot dog in a bun with a bite taken out of it - Convenience Stores Near Me - Monrovia, California

This is the closest 711 to my house, which is the only reason I come here. It has it's perks: it's clean, decent parking and it always usually well-stocked. The downside is the customer service is decent at best, but I understand working at a convenience store may not be the most glamorous or lucrative job. read more

7-Eleven - the front of a 7 - eleven restaurant at night - Convenience Stores Near Me - Monrovia, California

This ones aiight I mean it's the closest to my house so i go in often . Only thing is the staff can be unfriendly and standoffish save for the occasional cashier working some days. Always get deals in here and the app helps out a lot read more

I hate this location with a passion. EVERYTIME im here, its crowded which is understandable but when you have one fkn guy always working one register with 8 people in line, thats a problem...It should be at least 2 on a register, just ridiculous how the line wraps damn near to where the ice cream is sold. Then the only 1 worker just smiles & moves like a damn snail making me later for work. I hate it! never experienced any other 7-Eleven like that. Im usually In & Out but not the case with this location smh. read more

I arrived at 711 on foothill in Monrovia only to find the store doors locked! me and several other customers were waiting standing in line . multiple people arrived asked why were we in line and then left after about 10 minutes . there were several seniors standing in the heat waiting to get in. finally a black gentlemen with dread locks unlocked the door from a remote location. some nice lady asked why the doors were locked ,was everything ok. the gentlemen replied rudely, saying maam your mistaken the doors weren't locked. the nice older senior lady said .no sir your wrong , the doors were clearly locked because I tried to open the door and couldn't.she said that everyone behind her in line also tried to open the door and couldn't. the clerk was extremely rude and got snotty with the elderly senior lady and wouldn't even help her . I felt horrible the the lady ,she left in tears. I was standing in line and I to tried to go in and couldn't because the doors were locked. the clerk was rude and basically called that older woman a lyier and was rude and wouldn't sell her anything, and the lady left in tears. I said the door was locked and the clerk said I was mistaken too . and was rude to me. never in my life of 51 years have I ever experienced such poor and rude customer service. I suggest trying the liquor store down the street, they know how to people and conduct business read more

This is my favorite 7 Eleven in the SGV. It's clean. The employees speak English and are friendly. They even pay attention to you and talk to you when ringing up your purchases - something the 7 Eleven on Baldwin NEVER does. Rather than seeing employees on their cell phones or reading magazines, I always see them mopping and refilling the fountain machines. Plus, they've never charged me more than the advertised price. What more can you ask for, really? read more

I always get coffee here...every morning. Some days there is this Hispanic guy outside, possibly down on his luck. He never asked me for any money but it's obvious. The girls don't allow him in the store for personal reasons and discourage others not to buy him anything. Today, I saw this guy and asked "How are you" I offered to buy him some food and a something to drink. They would not allow him into the store. " He is MY guest" I replied. I told him to get whatever he wanted. I say this to say just some common decency for your fellow man who is down or even a smile goes a long way.. read more

I'm never going back to this 7-Eleven. Last night, my husband bought a large bottle of grape juice and took a cup with ice to pour it into. (I also bought a strawberry ice-cream bar.) As we were walking out, I noticed the guy who runs the place had charged us for both the grape juice and a large drink simply because my husband took a cup. I didn't feel like discussing the matter with the owner. But the old skinflint just lost two customers who previously were willing to pay his high prices for Mexican ice-cream bars and Pocky because his store was within walking distance of their apartment. read more

Very seldom have I had to deal with a broken slurpee machine and the owners and cashiers were always very nice. The crowd isn't the best but IT IS A 7-Eleven. It's definitely above average and parking is almost never a problem. I would recommend it. read more

Typical 7-11. Idk I mean the employees aren't the freindliest bunch so as long as you keep it short and sweet they are on it. Gets crazy during lotto and freebie times. It right up the street so it's my go to place if I need something exclusive to 7-11 but I prefer the one on the other side of Monrovia(the one off Duarte road). The owner is funny and the employees are freindly. Plus I won a $20 scratch off there once! read more

Don't use your atm here. Someone put a card reader and stole my card number and pin. Someone took out 800 bucks same atm company didn't location. Tried to tell them and of course they didn't care. That's ridiculous I will never use 7-11 atms. read more