It's 711 I mean the food is OK it's 711. The ambience OK cause of 711 and it's actually always really clean in there. I will say the only reason I give you four stars is because the service during the day is amazing. They're so nice. They make sure to greet everyone when they walk in even if they're ringing them up they just make eye contact and say hi but at night time the associates are so so like they're OK they seem like they don't care if they're there but during the day, definitely always the place to go read more

This location near Dominican Hospital is by far the best 7-11 in town. Great owner that is involved, great staff, always clean, stocked, and coffee is almost always hot. the other store with cups all over the floor, piles of unpacked merch, cold coffee, and rude staff should take notes. (no, I'm not a crazy 7-11 expert- this one is close to where I live and every time I go to another, it's a shit show) read more

Stopped in to get a microwave burrito, but discovered that 7-11 now has an entire collection of hot food ready to go. I tried the wings, taquitos and chicken rollers, they were all pretty good. Paid by phone, walked out in like two minutes with hot food to eat while driving. Staff was polite and upbeat. Will go back. read more

ZERO stars for customer service. No hello from the older, grumpy woman speaking Spanish about me to her coworker. She didn't know I understood that she was talking shit. I'm a woman of color. I'm sure she thought I was going to rob them. Rude and racist. I used the ATM and redeemed lotto tickets. One was a winner. She looked at me and rudely commented that I did NOT win. I didn't ask her! I was waiting to receive my cash winnings from her coworker, who was kind. I'll spend my money elsewhere, thanks. read more

If I could give zero stars I would. The new manager Ronnie was very disrespectful and unprofessional I was a new employee and had to quit due to a personal issue I was having. It has been two months and he refuses to pay me for the hours I worked. I guess the manager doesn't care about labor laws! From my experience in the store it is very unsanitary. I reported this issue to corporate and hope he is fired I have never had an issue like this with any company I have worked for! read more

The offer was 2 for $3 energy drinks, I mistakenly gotten two different brands and the clerk didn't let me know. I tried to get an exchange but he told me he couldn't do it????(he didn't refund me and the seller was rude) I was charged $8 for both, ridiculous!!! read more

7-Eleven - a view of a grocery store through the windshield of a car - Convenience Stores Near Me - Santa Cruz, California

See all

Zero stars!!! My boyfriend and I go in there at least once a week and we love buying loads of snacks. But last night had to be the worst experience ever! Not sure what the cashiers name was but he was one of the rudest people I've ever encountered. Accused my boyfriend of stealing when he had already purchased his items. As I was purchasing my items he cursed at us, after confronting him about trying to start something he ignored us. Makes me not want to go there ever again, sad that someone is able to talk to people like that. read more

WOOT! They have Crystal Light Sugar Free Slushie! The parking situation sucks but thus far.. the only sugar free slushie in the area.... read more

Crazy how we can't walk in no where without a mask but at this 711 if you are a white guy and are not wearing a mask you can come in because the girl in the register another white said she let him as she claims we all hate wearing which I said yes we all do but a lot of us are wearing them because we have to!! Like wow where is the safety measures business like this one are supposed to be taking !! She seemed very upset after I told her no one is supposed to walk in any business without a mask !! read more

There's a Indian guy who works here every night I live down the street so at first me and my bf would greet him and talk bc we would come so often. One day he casually was asking me how I look so fat but my face is slim.. I was caught off guard and ever since never talked to him. Everytime I go I feel extremely uncomfortable, I never feel comfortable enough to go alone or even when I go with my bf I don't like to look around and get snacks because now I just feel judged by the cashier. There's another guy I don't see as often but he's older with a messed up eye white guy. He's always rude always has an attitude and is constantly sarcastic and making it obvious he is annoyed to ring ppl up. I once wanted to remove an item because I changed my mind on it and he had no issue letting me know how annoying that was by saying out loud "seriously?" And letting out a big sigh shaking his head. That wasn't the first or last time. Everytime I see him it's a rude encounter. Since I live down the street my parents go occasionally too and has also had multiple back and fourths with him due to his rude attitude. read more

service has gone down hill ALOT. never has any hot food anymore. also doesn't have up any signs of sales going on while others do. very frustrating. read more

Openly admitting to not paying a customer after working for a whole week because she quit. According to the manager, he was teaching her a lesson, which evolved into him calling her 'retarded' and berating her. This is unacceptable in this day and age. Further action is being taken, others in the family have recently found out about the situation. read more

This is for all the employees who work in this store.I came in here today to get my normal big gulp of diet coke.Very friendly service.Fast and efficient. read more

Can we please get someone that knows what there doing ? Coffee tasted burnt , food is old and hard . What happened to the guy who used to work there ? He knew what he was doing . This place is horrible for service . Slow cashiers , floor is sticky , icee machine has a major mess around it . Definitely will not be coming back to this one. read more

There are three gentlemen here (the only one whose name I know for certain is James, but you guys definitely know who you are) who just about saved my life today. As I frantically ran back and forth to my car losing my card but finding my cash and then losing my cash too until the already-impending panic attack hit and I broke down crying in the middle of the store. These guys did everything they could to take genuine care of me. James paid for the water I was trying to buy--so that I could medication to fight this panic attack! And they even checked the cameras to make sure no one took anything from me. Their kindness and true caring made me able be calm enough to find both my cash and my card. I wanted to hug them and squeeze their lights out! You guys have absolutely no idea what you did for me today. July 7, 2017 read more

this 711 took my best employee very nice and clean and very hard working always on time everything done been there few times and see her motivated and being busy like always having that store clean with fresh coffee and anything thats hot food fresh as well any other time i see other employees dont even do what she does best part she is bilingual and every store or business should have bilingual employees but anyways best store when she works cause everything is done clean and always with a smile and shes always thankful to everyone, great job shana! you deserve a good raise read more

The lady that works the lunch time shift is very rude. I understand that you may not like your job but please do not take it out on me. I was standing across from her at the register waiting for her to help me while she held her cell phone up to her face and ignored me for about 10-15 seconds without apology or any acknowledgement to my patience. I didn't know if she was taking my picture or texting someone which I'm sure it is unacceptable on company time. Then she tells me she can't make any fresh hot food because the sells are slow. Are you kidding me?!! It's lunchtime and 711 advertises food that 711 won't make?? That is false advertisement! And what does it matter to her about the food because that little excuse is not posted Anywhere in the store. I've seen 711 keep food on display until it is stiff hard so why is she all of a sudden trying to save the world. She just seems disgruntled and lazy to me. This 711 is actually one of the better 711's and kept clean with fresh coffee and a nice selection of items however some workers are just rude and lazy. read more

The guy name is Tom (white skinny male) has tattoos all over on his body is the one who is really rude and untrained cashier who really don't know how to talk to the customers. I went to this 7-eleven today Feb/13/2019 at 1:40pm and ask Tom If he can put 3 taquitos in oven cuz the one on grill don't look fresh to me and he gave me a weird look like a gangsters and he said to other female cashier that he can't f*****g deal with shit and then he left the cash counter. I was talking to the the female cashier about his behavior and was trying to get the owners schedule so I can go there and talk to him and Tom (cashier) came back and said that you can't do a shit. So my point is why should we go there? Why should we spend our money and give them a business if their cashiers can't respect their customers and can't help their customers? This store is really bad always homeless people around harassing customers for money and Doing drugs in their parking lot. I am their regular customer and really disappointed that I was treating really bad by their cashier Tom. So people please think twice before u go to this store. Poor service and untrained people hired by owner. Very sad that even 7-11 corporation don't do anything. I have called them and told them about the situation and he was asking me what I want? lol u should know what to do but anyways I said that guy should be fired and he was like all I can say and do is apologize. Good luck people before u go to any 7-11. Don't expect anything from their cashiers and owners especially if it's owned by Asians. read more