This is a great pharmacy. Everyone is always so kind and helpful. The reliability is second to…read morenone. Been using this pharmacy for 13 plus years and not once has a prescription been late or wrong. Keep up the great work!!!!

Ok I have called and emailed and had no response so let's try this…read more... I received a call from your automated service on August 31 saying that my prescription had run out and I should call my doctor... my prescription had two remaining fills. So I called on September 1 and the automated said my prescription would be filled on September 2. Ok I don't really like my prescription being filled at the same time I'm taking my last dose but maybe that's how CVS rolls. When I got there I was told there was no record of my prescription. So September 3 I called your automated system and was told my prescription had been picked up. This is when I called the pharmacy and was told that my prescription had expired, I have two refills and it expires on 10/27/2022. Today I went to CVS and was told that they could only fill my prescription in 90 day increments. Ok I'm thinking 30 days with 2 refills = 90 days why didn't you do that but you didn't. I either had to call my doctor on Tuesday (holiday weekend) or pay full price, which I did because well it's medication. Also adding they told me they didn't fill my prescription because insurance wouldn't pay for it. Does this company make a habit of not assisting people without insurance? So my question is "what the hell? "

I had to wait 49 minutes on the phone and there were 3 people in front of me, then 2, then 1…read more... But 49 minutes later I was still waiting to talk to the staff... until I hang up at 50th minute. so it's a waste of time if you want to get hold of them on the phone.

If I could give 0 stars I would. This pharmacy is the worse. Today we dropped off a prescription at…read more130pm we're told it would be ready in 2 hrs. After not hearing anything 5 hrs later, I called to check up. They never even began to process the prescription into my file. Nothing had been done for 5hrs. My prescription was just sitting on the counter. This is beyond unacceptable. Then, the pharmacist says, I'm so sorry I'll have it in 30 mins, mind you this was after a 40 mins phone call hold. It's 615pm, way beyond the 30 mins and they didn't have it ready and closed the door on my husband bc it was break time. I can't make this stuff up. This is why Walgreens is going under. Customer care is a joke.

Never had an issue with this location! It's a good spot for students to go to after school, and…read moreisn't that expensive

Bad people, went in to refill my 7-11 cup with coffee, the sales person charged me for a new coffee…read morethermostat. Even though my cup has coffee stains and it looks very old. So much for using the 7-11 rewards price on actual coffee.

Good people, always friendly. Reasonable pricesread more

awesome service amazing folks!!! always will shop here!! Never misses on prices everything is…read morealways fresh and expected

Rita at the Streamwood store was very helpful, friendly and patient. I lost a pair of glasses, so I…read morewanted to get my new prescription into an older pair of glasses ( bought at Sears but they are gone). A different optical store wanted to charge me $150 for a whole new pair.They wouldn't put them in old glasses and it was only one eye that needed changing! Rita said no problem and the charge was very reasonable. I enjoyed chatting with her and was delighted at the service. I will go there for my glasses next time.

Good experience with staff, but small selection of frames. Suki was very helpful with some…read moreinsurance details, but sorted out in the end.

Staff was very friendly. However, pharmacy staff was not…read more I understand staff is very busy, although they need to understand when people are ill, they don't feel their best the staff needs to be more compassionate.

I have gotten many photo items at this location and I have never been more dissatisfied as I have…read moretoday. On 5/11, I ordered a same-day pickup PHOTO BOOK (this is important for later). It was 7:05 PM when I placed the order. I got an email at 7:35 PM saying that my PHOTO BOOK was ready. Unfortunately, I wasn't able to pick it up last night, so I we went to pick it up this morning. When I arrived, not only was there NO book, they had just printed out the ten pictures that were supposed to be in the book and told us "we didn't have the kit to make the book". They couldn't have told us this LAST NIGHT when we ordered? We could have tried to transfer it to a different location if we had been informed. This was supposed to be a gift for my great grandma who is in the hospital, so I can't just give her a bunch of loose leaf photos. The cashier waited for me to present payment. I said we weren't notified of that kit being missing yesterday. She just said sorry (without actually being sorry, mind you). So after all of this, we decided to just get the photos alone and try to purchase a photo album somewhere else. We told the cashier that this was disappointing because we weren't called, texted, or emailed about the change and that they would only be printing the 10 pictures. She said "sorry we had no way of contacting you" I said "that's not true. We've received phone calls regarding photo orders before". She just said "oh sorry" once again, without actually being sorry. THEN the cashier "Janette" STILL tried to charge us the FULL amount for the photo book. Not the cost of what it would have been for the 10 pictures. Why she thought we would still have to pay for the book we never received is beyond me. It took a manager to process the order by applying a coupon for the difference. We have received some disappointing pictures from this location before (super grainy, heads cut off, spots on photos, etc) and I'm have never complained. But this transaction was absolutely ridiculous and I am highly disappointed. I will definitely be telling my friends to go to Walgreens or anywhere else for their photo needs.