I am looking forward to my service at Honda Cars of Rock Hill. It is time to complete several…read moreservices on my 2022 Honda Civic including a transmission fluid flush. Booking was easy and so far costumer service has been great. I was able to get quotes for all upcoming services and automatically offered coupons listed on the website. I will report back when service is complete.

I wish I could give a six star review because this place has exceeded my expectations in every way…read more From the initial purchase to the interview service check-in's they have all been smooth and easy. If you're thinking about a Passport/Pilot I would recommend you go in a drive one and ask for the Bulldog, aka Mr Morris. So many great features to like about this vehicle, the biggest being SAFETY! So many safety features and when you have your 4 Grands, that is the prime mission! I just turned the appropriate mileage to take it in for the oil change and service check. I made the appointment on-line which was smooth and easy. I like those 7:30a appointments. The Staff was ready and waiting and once again I interacted with Jack. Very professional and a nice man with good comm skills and great manner. I was having some trouble with the rear hatch sensor. It's activated when you wave your foot under it. It worked when I first got it but it's been about a year and I don't use it that much. Jack brought the 'expert' in and he demonstrated a technique I wasn't aware of. It works, now that I know the technique. An example of their attention to detail and my concern about an important but rarely used feature. I've never once regretted my decision to purchase this vehicle.

My husband and I recently purchased a 2026 Toyota Grand Highlander from Toyota of Rock Hill, and we…read morehad an excellent experience working with Manny Bernabe. From the beginning, Manny was knowledgeable, patient, and genuinely helpful. He took the time to answer all of our questions, explained everything clearly, and made sure we felt comfortable throughout the entire process. Buying a vehicle can sometimes feel overwhelming, but Manny made it easy and stress-free. We never felt pressured, and he was always willing to go the extra mile to make sure we had the information we needed to make the right decision for our family. His professionalism, responsiveness, and customer service were outstanding. If you're looking for a new vehicle, I highly recommend asking for Manny Bernabe. Thank you for helping us find and purchase our new Grand Highlander!

I have been a lifelong toyota person... This is by far the…read moreworst toyota I have been too. The service is poor, I took my 4Runner in because it had a low tire pressure and I found a small nail in it (it was a very slow leak) took over a week to get a low PSI, they aired it up for me and told me they couldn't patch it. I go home and wake up next morning and 2 tires are completely flat. It was in better shape before I took it in then after I left. To top it off they told me only way to replace is buy 2 new tires. The sales service is just as poor, They say they participate In the Costco auto sales program but most dealerships give you quotes and spec sheets to look at and compare vehicles. I spent a few days trying to buy or lease a vehicle and all they did was throw numbers at me and tell me how heavily discounted it was even though the payments were 200$ more a month then other dealerships for similar vehicles and packages. Once I told them I had to go else where the salesmen gave me attitude. North Charlotte Toyota, Concord Toyota and Gastonia Toyota are much better customer service all the way around. Toyota products sell themselves and in a lifelong toyota guy, I will just avoid this dealership.

(4/9/22) It's time for my wife to lease a new Forte. We've been here since 11:45am. It's now…read more2:00pm. She's still signing paperwork. It's like the never ending story here. There were only two colors available for lease, orange and white. She chose white. I'm just here for the experience. I don't get out much these days. I just wish it would be over and done with so we could do something more interesting.

Would be less than one star . Went in for a simple oil change, the tech did not replace the…read morenecessary screws/claps to my under carriage which came loose on the interstate. Took the car back after speaking to the manager who was all good with replacing the part til they realize when the piece broke off it caused more damage then they thought and didn't won't to pay for it and said it was my fault and that i would be responsible for the damages. Not a customer driven company at all. all about how much money they can get out of you.......

My Tahoe blew its engine while driving to New York. With over 120,00 miles I was looking at a very…read moreexpensive repair. Many dealers would have taken advantage of my situation but the staff at burns did the opposite. They were helpful and upfront dealing with my situation. Not intending to make a sale, the service department was more than willing to make the expensive repairs but asked me to consider taking that money and put it into a down payment on a new vehicle. I decided to go ahead with a new vehicle. The sales team was one of the fairest I had ever worked with. Again the new my situation but treated me fairly and found the vehicle I needed, closed the deal and out the door that afternoon. I wish I had a dealer like Burns near my home. I highly recommend.

We bought a new motor 2025 for our 2013 Chevrolet truck. The motor blew out January 2026. Took it…read morein for warranty and Burns has been working with GM. They tried piecing it together and finally decided to order a new motor after six weeks. The motor came in this week and we are being told now that the holes for the spark plugs are stripped out. They also had to order a new radiator that was damaged when the motor blew out. I contacted GM and between Burns and GM they blamed each other. Both are useless. Burns likes to converse by text. So we are back waiting going into the seventh week. I have always been a Chevrolet buyer for over 50 years but no longer. I just need the truck fixed and be done. Dell Bumgardner

Quick lane Service dept. is great from beginning to end. Was a breath of fresh air after trying to…read moredeal with Fort Mill Ford service dept. Rock Hill Ford Quick Lane answered their phone (unlike Ft. Mill Ford), gave me an appointment the very next day, upfront cost estimate was accurate (again unlike FT Mill Ford). Even though I live in Fort Mill I will always go to Rock Hill Ford for ALL my Ford needs. Beware "Stay away from Fort Mill Ford" You have been warned. Shout out to John at the Quick Lane and Diana the shuttle driver. Nice to see that great customer service still exists, great job!

Apparently, this dealership specializes in the rare art of "harassment-based sales," where they…read morespend days hounding you to visit, only to develop a sudden case of amnesia the moment you arrive with cash in hand. It was truly a miracle of modern commerce: a car that was confirmed available to my spouse just 48 hours prior magically "sold" the instant we walked in, funds secured and ready to close on a 20-year-old vehicle. Perhaps the sales manager was intimidated by our "educated" demeanor or the fact that our credit scores were higher than the staff's collective IQ. Watching the salespeople huddle near the entrance like a pack of confused wolves only to have the first person we encountered confirm they knew exactly which car we were talking about was a nice touch of unintentional transparency. Deciding to give them a lesson in basic ethics, I called from a different number using an alias. In a stunning turn of events, the car was resurrected! It was suddenly available for the "new" caller, right up until the point where Moses realized he had been caught in a blatant, bold-faced lie. At that moment, the vehicle entered a quantum state of being both sold and unsold simultaneously. Moses, who apparently moonlights as a fiction writer when he isn't botching sales, pivoted to a story about "lucky buyers" who just hadn't picked it up yet. It's impressive to watch a man double down on a falsehood while standing in a room full of people who already know he's full of it. I suppose I should have expected this level of "integrity" from an establishment that seemingly lives by the motto, "Why tell the truth when a lie will do?" It's a bold business strategy to profile customers and assume that intelligence is a liability, but I guess Moses and his team aren't used to dealing with people who can see right through their low-budget theatrics. This entire experience was a masterclass in "alternative facts" and bottom-tier customer service. If you're looking for a place where the truth is optional and the sales tactics are channeled straight from a MAGA rally, this is your spot. WWJD? Probably find a dealership that doesn't treat honesty like a luxury upgrade.

Russian con artist will sell you a "perfect" car and when you finally drive it off the lot it…read morebreaks down immediately avoid at all costs transmission was completely stopped shifting

Gio! You should be ashamed of yourself! I Had to pay $1,338.00 for repairs only a month after…read morepurchasing a Hyundai from this place. Rattling sound so I took it to a reputable mechanic I know who said the entire transmission was being held together with ONE bolt instead of the FOUR it should have. The bolt was stripped. This should be a crime! This place is trying to unlife people. Also, they didn't tell me that the airbag was missing. How do they sleep at night?

We purchased a classic car that was in good shape, but just needed some little tweaks to make it…read morerun amazing. Kevin and Kenny did a WONDERFUL job on our car! Not many garages work on 50+ year old cars, and considering that, the price was fair. I agree with other posters that they go above and beyond in their service. I won't be taking my classic to anyone else, and I try to sing their praises to anyone who will listen.

Brothers did an amazing job on my 50 Ford Coupe. Brakes, steering, Vintage Air, wiring, turn…read moresignals, all installed to maintain the stock look. This family does it all with two generations of knowledge and experience. Great work!

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

I just recently went to journey auto sales last week. And i couldn't have been happier with the…read morecar i purchased and the customer service i received. Jacob was amazing!! And the other guys there were amazing people and very helpful. very accommodating and reasonable. Highly recommend!