Truly wish I could give ZERO stars. DO NOT TRUST these people. Not with your teeth, money, or time. It feels like a used car lot as they will always try to up sell you something (whether its the expensive gum cleaning or teeth whitening). On top of the money hungry vibes you will be sitting in the waiting room before your appointment for a minimum of 30-45 minutes (literally happened before all of my appointments even though I tried various times throughout the days) you need to plan for the trip to take you minimum 2 hours this will not be a quick/smooth appointment. Please SAVE YOUR TEETH and go somewhere else because this place is truly terrible. read more

I tried to talk about a bill I received and they would not give me billing or accounting phone number. You never see the same Dr twice. I totally believe they try to get me to dental work I don't need. The Dr refused to fill my cavity unless I also got a crown on my other tooth too. If it wasn't for feeling ripped off every time I go there I'd like it. The hygienist are super nice. Going there is like going to an old car dealership. read more

The check in was terrible. The front desk actually told me that I had to give them my new insurance card 48 hours ago as she pointed to a sign that said insurance blah blah blah. Everyone knows that insurance verification takes minutes and is a front office duty. She said we are going to put this through to your old insurance. Why the heck would she say or do that if I just told her I have a new plan and gave you a new card. Then I go back to the exam room and up on the computer monitor I see the entire day schedule listed by provider- all the patient health information- names, ages and procedures. This is a HIPAA violation. If you are a patient here, call them and ask them to send you a copy of the mandatory report they filed with CMS. Also go to another dental group to protect yourself. Cleaning in healthcare has a set of standards and expectations. Cleanliness protects parents from infections and contaminants. The photos here are of the hair and filth on the floor of exam room 11. read more

7th and Bell Dental Group - Hair and filth - General Dentistry Near Me - Phoenix, Arizona

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I made an appointment today due to an unfortunate event with my tooth. Now i had been here before and the front office staff is absolutely amazing and that is what i remember that made me want to go back. I got to the office today and the front office staff again was utterly amazing and it was a smooth process getting checked in. The next step was Xrays and the girl who did them was so very sweet. She asked what i was coming in for and she then stated they had me set up for a full exam but thought i would be more comfortable with a partial and i accepted. Once back in the room she went to tell the hygenist that i was ready. She came back after not being gone very long to tell me the Dr and the hygenist adv they wanted me to do a full exam because it had been a while since i had been there. I stated i didn't want to do that this time because i wasn't there for a full exam and only needed to focus on one area. She goes back to explain my situation only to come back again with their resoponse being "you need to have the full exam in order to continue with today and that would be some more xrays". I decided because that girl was so nice id do the xrays and then speak to the Dr when they came in the room because i clearly wasn't being heard which i didn't appreciate. Once back in the room the hygenist, Natale Briggs, comes in to introduce herself and she was very nice at first and stated "ill be doing the scaling for the dr" to which i responded "you're going to poke me aren't you?" she replies "I am" in a friendly manner. So i tell her that is not what im here for and id like to focus just on my tooth today and then next time id like to do the full scaling to get set up for my surgery, which i was going to do after the appt was done. She then decides to respond in a manner that no patient should ever experience and goes "Well we need to get this done so that the Dr has a better picture of the whole situation" I am a little dumb founded and again tell her that is not what im here for nor am i comfortable doing that and if they needed recent records they could have asked because i recently had it done elsewhere but it costs too much there so i came back here. She again decides to be super rude and goes "Well either i can do this or the doctor can, we need our own picture to see what is going throughout in order to get this done for you". I turned my head in disbelief and told her "you are very rude, do you know that?" she then had the audacity to put her hand on her chest and gasp like she wasn't in the room just then. She proceeds to say "I didn't mean to be" and i said well you were, and ill be leaving since no one is listening to me. She then threw something on the floor and said "im going to go get the Dr" like this was supposed to stop me from leaving. I then said before she was fully out of the room "i don't care who you go get, im leaving". This experience has left such a bad taste in my mouth, that i will never go back and it has everything to do with that one hygenist. Please be sure to speak to her about her lowly behavior. That was as the kids say "gross". read more

I visited Dr. Erin Castre at 7th and Bell Dental Group. Came in for help, left feeling judged. The dentist was warm--until she saw my teeth. Then the shaming started. I get that oral health is serious, but compassion is part of care, too. I didn't feel respected, and I won't be returning. Front desk ladies were the nicest and the assistant read more

Don't ever pay for your service in advance prior to getting work done. The office manager will sit on your refund for months. I still haven't received my refund! read more

Going to a dentist isn't always the fun thing to do. I had a fabulous experience with Dr. Castre and her team. I needed a deep cleaning for teeth and gums. Megan was instrumental in providing direction for setting up a payment plan. Then off to Natale their very skilled hygienist who made my mouth feel brand new. Dr. Castre completed my appointment with a detailed explanation of what needed to happen in the next couple months. This office is so professional, kind and so customer service oriented!!! read more

"I like your smile" were my first words when I met my husband - the talented team at 7th and Bell Dental Group has restored my husband's winning smile so well that at his 50th class reunion he heard from his classmates that his smile was exactly the same as in high school. Last week Dr. Castre and her excellent assistant Becky worked seamlessly as a team to give me the best experience possible in a dental chair. In their deft hands I experienced zero pain and received a perfect fitting crown that matches so well that I am unable to discern which tooth received the crown. We're snowbirds who seek Arizona's sunny warmth - the excellent dental care we receive at 7th and Bell Dental Group will keep us smiling and returning every winter! read more

pésimo servicio de la persona de enfrente me cobraron $ 370 dólares por tomar solo radiografías cambié de opinión del tratamiento q me iban a ser pésimo de la persona de enfrente y ahora tengo que pagar esos $370 por las radiografías no recomendables para nada read more

Went in for a check up and cleaning, but was met with judgements and up sales. Told me I couldn't have the cleaning that day and wanted me to come back and spend money on many extras not covered by my insurance. I found this dentist to be condescending and needs to work on chair side manor. read more

This office is clearly sales driven and have quotas to meet. My husband went there with a horrible toothache (next to his wisdom tooth). They refused to pull it but rather gave him a 3 page estimate of treatment that totals $16,000!! I'm mad we went there and used up some of our benefit for an absolute waste. This office is like walking into a car dealership. read more

Fantastic team with prompt, professional care on all levels. From the front desk to the actual care from the dental team. I would highly recommend this practice to all ages. read more

Stay away!!!! $$$$$ is all they want, they will ruin your good teeth to keep you coming in. Spent over $8000 (yes, that's THOUSAND) and the issue still is not fixed. I came in and they quoted me another $1500 to fixed what they messed up. Well I went to another dentist office and it's $800 to repair their damage. So LOST another client. Also now looking at the reviews saying that they recommend deep cleanings that are not really needed. Well I was one of those people that fell for that lie, come to think of it. read more

This dentist office is AMAZING - I've been taking my daughter here for the last two years and finally made an appt of my own this past week. Hands down the best dentist office I've found. The receptionists on both sides (the adults and the pediatric side) are super friendly, personable, and provide outstanding customer service (Perla is awesome!). The assistants and hygienists (Ilse and Stephanie) are super sweet, friendly, personable, gentle, and very patient. Dr. Ellis, Dr. Sharma and Dr. Castre are phenomenal. No need to look for any other dental office - This place is top notch all around. read more

The front office folks were really rude. This is not a good dental office to visit. The office is really sales driven and they focus only on getting money and not the treatment. read more

Kaili in reception is super sweet and helpful. The staff in back and all of the doctors I've met are amazing. Angela always does a GREAT job with my cleanings! Thank you 7th and Bell. I highly recommend them! read more

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I have no problem with the dentists here and the dental hygienist does a fantastic job of teeth cleaning. My concern is that the office personnel will not file charges with our insurance. This happened every time I went in for cleaning an x-rays. Recently, my wife incurred charges of over $2,600. She paid on the spot with a credit card at the front office insistence. To date, 7th and Bell Dental has not filed with our insurance company. Bottom line: I have stopped using 7th and Bell Dental and have found another provider, not because of quality of care issues, but because of uncaring, or just plain lazy, office staff. read more

Honestly had an amazing experience! So glad I came here. They made me feel heard and I really appreciate that. Dr Diamond was amazing. He was so nice, so respectful! He even fixed a tooth of mine that I didn't even ask him to fix! I have really bad grinding and would get soreness from a certain side of my mouth and he told me he was gonna go ahead and fix my crown so I wouldn't get sore and I haven't been! I'm glad I chose this place. :) read more

I did not have issues with the care that I received and everyone was very friendly when I went to them, but their office/billing staff are absolutely ridiculous. Too make a very long story short, I had an implant completed there in March and when I was given the totals (after insurance) my final billing was around $1300. I paid half and set up for their payment plan to pay the rest in 4 months. The first months payment came out around the same time that I received my explanation of benefits. When reviewing that, my insurance company actually paid more then originally thought and with that month's payment I should have only owed about $3 more. I called the office to explain and was told that they would take care of it. A month goes by and I haven't heard anything, but expected everything would be dealt with as advised so didn't continue to follow up. Then low and behold another full payment is charged. I call again and am told they will look into it and call me back. Wait a week, no call back. Call again, again wait no call back. It ends up taking 4 calls and threatening to report fraud on my credit card for the refund to be sent to me. Get the refund, think all is good and I moved so don't have to deal with them anymore...until last month when I get a bill for the amount refunded plus some!!! Make a call, get told will get a call back, wait two weeks, no call back. Get another bill telling me I'm 90 days behind in paying. Call today get told they have a new office manager which will call me today. Drama to continue. I will be calling every hour until I actually get to speak with this office manager. They really shouldn't mess with someone who knows how to read an explanation of benefits. read more

GO SOMEWHERE ELSE! I came to this office back in March of 2020 to get my exams and routine cleaning done. The dentist and dental hygienist both told me I had periodontal disease and that I needed a special deep cleaning that cost over $500 WITH insurance covering a portion. I have never had a history of gum disease and I have good dental hygiene. Even though I thought it was odd, I felt pressured because they told me they would not be able to give me a regular cleaning because the infection would spread. I went ahead with the cleaning and they told me I would have to come back in 3 months for a maintenance cleaning which would've cost another $300. I noticed that there was no difference in my gums after that expensive cleaning, so I decided to not go back. I went to a new dentist office recently and they told me I DO NOT HAVE GUM DISEASE and they did the regular cleaning. Talk about being scammed! Fast forward to today my mom decided to stick with this dentist even though she knew my experience with them because they never gave her any trouble - she busted into the house today enraged because they tried to tell her she also now has periodontal disease and that she would need a GUM FLIP to treat it. My mom is extremely diligent about flossing and has never had a history of gum disease. My mom literally got up out of the office and left during her appointment because they also denied doing a regular cleaning on her. Skip coming to this place at all costs!!!!! read more

DO NOT WASTE YOUR MONEY HERE. I was told I had periodontitis, and they wanted $500 out of pocket (AFTER Insurance) and couldn't do a cleaning until I got the periodontal treatment. I went for 2 other opinions elsewhere and my teeth were 100% perfect and only needed a basic cleaning. Also, the kids side says my daughter has cavities, 2nd opinion-NONE. They are greedy and don't deserve ANY business! read more

I am just posting, largely because of the staff and Dr. Bebeau. They are aces in my book. Especially the Dr. Non-judgmental, accommodating, reasonably empathetic, and professional. Thank you Dr. Bebeau, your professionalism was quite appreciated and welcome. read more

What a waste of time. I scheduled for a cleaning and when I got there it was just X-rays and an exam. The dentist was very rude about it too. I have very limited time off and now I'm scrambling to fit in a cleaning. Will never go back. read more

It was very difficult to get an appointment with an orthodontist for my daughter who is in school ; their orthodontist comes in only a couple of days a month. I had to wait for at least 2 months for a consultation appointment. Their hours are very inflexible. Despite the appointment, there was a long waiting time on the day of the appointment. The cost provided by them for my teenager's braces was way over my co-pay amount (almost equal to that of an out-of-network provider). The reason they gave was that since my 13 year old kid has her permanent teeth, she will be considered as an adult, whereas the dental insurance plan clearly states that it is for kids 19 and under. I'm not going back there. read more

Welp, you guys lost me after a year and a half...as soon as you rolled in a new dentist who proceeded to tell me I needed to have fillings removed and refilled and a bunch of other complicated EXPENSIVE stuff no other dentist has ever mentioned to me, ever. Went to another dentist, my current, and future dentist, and mysteriously she did not find a need for all of these very expensive, complicated procedures the new dentist I was exposed to at 7th Street and Bell found. You guys were very conveniently located, had good hours and were in-network but unfortunately, I believe one of your dentists tried to gouge the hell out of me so...no thanks. :( Super nice front office and hygienist though. read more

They go beyond and fixed my dental issue from another dentist without hesitating. Save me so much trouble. Thank you!

I really had big expectations for this office, as it seems really nice and clean and the people seemed friendly. I went in to have my wisdom teeth removed and the oral surgeon was very pushy; trying to get me, the morning of my surgery, to agree to have all four of my wisdom teeth pulled rather than just the two I had agreed to and already paid for. He asked several times, even while I was in the chair right about to undergo the anesthesia. Correct me if I'm wrong, but I would have expected the doctor to be nice, friendly, warm- he wasn't. It was very uncomfortable. This place seems like they just crank out surgeries, like a factory, and you're just another number. There's no doctor patient relationship value. It's just about getting done as many surgeries or seeing as many patients in a day as they can at this place. There wasn't even a ten day follow up after my oral surgery. I will never go back to this place. read more

Worst experience I ever Had at a Dentist office. They changed my appointment 3 times before I got in. They run a bait and switch operation . I receive a free cleaning from my insurance . I go there for my free cleaning and the dentist says I need a Crown first then they will clean my teeth.. So I get the crown for $1800. and book my cleaning . I go to the dentist for my free cleaning and they won't clean them unless I pay $200 for a deep cleaning that I don't want. So now cant get my teeth cleaned and shopping for a new dentist. read more

Dr. Wytko is the greatest. Personable and professional. Quality care from entire office. Clean and expanse offering of treatment. Highly recommend! read more

My family and I have been going here for over a year. We couldn't be happier. They are friendly and do a great job. Even if we move further away we would make a longer drive to continue to go here read more

I HATE the dentist but Dr Schaefer has changed my mind. Been going here for a couple years and even bring my daughter next door. Friendly staff, not pushy to "fix things" unless they view it as an emergency (I have old filings that need to be replaced but can't afford it and they don't hound me about it!) Recommend for sure! read more

We have been going to 7th and bell dental group for about a year and a half now and will continue. Haley and Kaili in reception are very helpful and informative. Angela the hygienist very meticulous and informative. Dr. Iskandar completed a successful bone graft on my wife. Dr. Blethen completed a very tricky root canal that another Dr. at a different office could not complete.(saved the crown in the process) Dr.Wytko is great. Very informative , cares about the individual patient. WE RECOMMED THIS DENTAL GROUP TO ANYONE WANTING GOOD DENTAL HYGIENE!!!!!!!!! read more

Friendly front desk staff. Dr. Rafi is great, I was having a tooth emergency and she took care of me same day. She went above and beyond to make sure I was comfortable. I definitely recommend her. read more

This office is very unorganized. Trying to set up a payment arrangement, which had been done before, but just got the run around. Had a $50 credit from a deductible they had collected prior, which I dont have a deductible. Wanted to use this credit on services that were to be done and once again got the run around. Canceled appt and will find another dentist office. Was very upset had never had these issues with this office previously. Too many dentist out there to deal with this kind of stuff. read more

This is a great place to go to for your dental needs. The doctors and everyone there is wonderful. Will definitely be going back.

Love this dentist!!! Scheduled cleaning for me and my girls all in the same day all sides are amazing! Even have my teen in for ortho and she loves it there. Everyone is nice and respectful. read more

Came in knowing I needed some dental work, but really needed a basic cleaning and a quote. I know deep cleanings aren't cheap but I had recently gotten an estimate for $350 before I moved and this dentist wants over $800. The "basic" one for $350 won't really do anything they explain and isn't even worth it. When I explained I couldn't afford the deep cleaning now and would really just like my basic, fully covered, cleaning they basically refused. I had to convince them to do it and then, even though I had been there for well over an hour and a half already, they left me waiting in the chair for another 45 minutes, I feel like they really just wanted me to leave since I wouldn't be giving them all of my money. I guess basic patients not spending thousands of dollars aren't worth their time. I wanted so badly to like this dentist as the office and staff seem very nice but I don't want to be conned. read more

If I could give this organization six stars I would. When you first enter the door you are greeted with stellar customer service from the receptionists, followed by attenuitive dental hygentists whom ensure your needs are met, ending with an intelligent & knowledgeable Dentist that connects with their patient on a personal level. Big shout out to Dr. Castre, Dr. Bebeau, and Jenna. Y'all are awesome!! #killingit #dentistrcoolnow #dontfearthedentist read more

Barbarians with metal toothpicks. Had to come in twice just for a cleaning. Gave bad recommendations. Went to other dentists and multiple said this place gave wrong information and suggestions. On the plus side, the office smells like Pei Wei. read more

Started going here in 2016. Loved Dr. Schaefer and Jeanette, however, they're no longer with the practice. Dr. Schaefer just disappeared and the dentist(I think his name is Ewell) that took over for him has no bedside manners. Pet peeve of mine is conversations going on while my teeth are being worked on. He and his assistant talked about their weekend the whole time. Neither were very personable. Turned me off so much that I switched dentists. read more