I've had two favorite bike shops over the past decade, and both have shuttered their doors…read more Midwest Cyclery is next in line to be my go-to based on it's convenient midtown location. I went in specifically looking for a U-lock for my commuter bike, and they had lots of options all priced as good as you'd find online. The staff was helpful but not intrusive as I wandered around trying to get my bearings. One reason I'm not quite at five stars is that it's still so new to me; I haven't had them work on any of my bikes, bought any big ticket items, etc. I lightly perused the bike selection which is pretty good, at least for right now in these weird supply-chain times. There's a big parking lot out front (rare for midtown) and it's easy to get to from the Plaza/Brookside/Westport. Recommend giving them a go and looking forward to updating this down the road after a few more visits!

Afforable, quick, and communicative!! Will definitly take my bike here every time for repairsread more

The food is so good, y'all. Their menu has a lot more than pastries: The best breakfast burritos…read moreand grilled cheese sandwiches in KC (so much melty cheese)..."pick two" options with sandwiches, salads and wraps...Roasterie Coffee (my favorite) made by kick-ass baristas. Spokes is my absolute favorite place in downtown KC for all-day remote work: It's lap-top friendly, with plenty of spots near outlets, and great for staff meetings or brainstorm sessions, with long tables as well as sofas and chairs. The vibe is chill. There's a wall of windows for lots of natural light, but the space isn't crazy bright. The playlist is always great.15/10

I had an uncomfortable experience at Spokes a couple of months ago. As I approached the counter to…read morelook at the menu, the owner threw up a hand and said, "You're after him," assuming I was trying to cut in front of another customer. I told him I was just trying to read the menu. When I asked a few questions about the menu, he kept responding with "What?" as if he couldn't understand me. I do have an accent, but I've lived in the United States for more than 30 years and have worked professionally in English my entire adult life. To test whether he genuinely couldn't follow me, I asked something simple, "Do you have the time?" The same response came back, "What?" I can't say with certainty that this was racism; it's up to the readers to determine. But, from my perspective, based on how it unfolded and the pattern I've seen elsewhere, it's hard to call it anything else. I'm a disabled veteran who served a decade in the Navy, including multiple deployments to war zones, and I've spent much of my life working to be accepted and to build a life here. The vast majority of my interactions with people in the U.S. have been positive, regardless of their race, ethnicity, or even political affiliation (I have plenty of conservative friends from a military background). But on the rare occasions when I've encountered this kind of treatment, I've learned to recognize it for what it is. None of that mattered in that moment. I was just someone whose words weren't worth the effort to understand. The young cashier next to him looked visibly embarrassed and went out of her way to be kind to me afterward, almost like she was trying to make up for it. I appreciated that, and this review isn't about the staff. After this happened, I came across another one-star Yelp review from someone who described a similarly unwelcoming atmosphere whenever the owner was around. That reviewer, who identified as a person of color, said they felt uncomfortable and unwelcome and would not be returning. The owner's public response to that review is worth reading for yourself. Determine for yourself if it was a genuine apology or more like a defense of himself, subtly invalidating the complaint's concern. No customer, or simply no one, should be treated this way without basic patience and courtesy. I don't know whether what happened to me was about my accent specifically. But between my own experience and watching how a legitimate complaint from another customer was deflected rather than reflected on, it's hard for me to chalk this up to an isolated misunderstanding. I hope no one ever has to go through what I did in a place where people just want to rest and enjoy good food.

Needed some repairs to my wife's Schwin, great service, price and turnaround time... Has my…read morehighest recommendation.

If you like zero communication and wrong information - read that as lies - this is the place. No…read morewonder their floor space has been reduced by 1.5 stores. Dropped off my bike for tune up and replacement of worn parts. Got a cryptic text quoting 2 different prices and no explanation for the difference - called and got it straightened out. No Contact by the evening it was supposed to be ready so I texted them 1 hr 45 min b4 close to see if it would be done on time. Got a text saying part is en route from their warehouse and bike would be ready. 20 min b4 close I text again - No Response. Texted again next afternoon thinking maybe they didn't get the part till morning. No Response. Called and they said they would check if the part was there. No Call Back. Running errands so I stop in to check. Turns out the part was not at their 'other warehouse', they had to order it from a supplier. Not only did they lie about the part status, wouldn't listen to what I was saying, but 3x asked me if I 'wanted to take my bike'. After walking out I decided if someone is going to offer me taking my business elsewhere, I should probably take them up on it and went back in to get my bike. Got a voicemail trying to explain miscommunication. 10 days later receive text they finally received the part (that was supposedly at their warehouse) and an offer to 'make it right' so I responded requesting bringing my bike in on Fri of that wk - once again No Response. Call them to follow up on getting my bike fixed and said it would be the following week. I guess spending $1,000 on a bike isn't enough to deserve even mediocre service after the sale. 3 wks and my bike still isn't fixed.

Very knowledgeable. Friendly people in there. They helped…read moreme resolve my issues and answered my questions . No pressure no upsell. I'm going to buy my next bike there for sure.

Always take my e-bikes here when I need to get brakes worked on or flat tires repaired!read more

Wish I had a bike cause this place looks pretty neat. Actually came in with some friends since…read morethere is a coffee sign outside. They offer some decent selections here. I did enjoy the hot mocha. My friend got a burger and fries that looked really good and she did enjoy that. I also got a very large chocolate chip cookie which was meh. It was hard, as it was there for like 3 days. I'll pass on the cookies next time but plan to try their burgers. Stop in and have a beverage or see their merchandise and services they offer.

I very highly recommend this place very kind understanding workers and they are amazing. They fixed…read moremy son's bike every time he had problems. They are the best in this town

I called to ask if they repair e-bike tires. They said yes and no appointment needed. We brought…read morethe bike to the shop that day. The owner helped us get it out of the vehicle. They said it's usually same day service, but they were very busy so it might not be ready until Monday. I told them no rush. It must have been just an hour or 2 and they called saying it was ready. We went back to pick up the bike and the owner helped us put it back in the car. Very reasonably priced! Amazing service! I would highly recommend this bike shop to everyone.

The owner was very unprofessional and rude. Took my son's e-bike for repair picked it up with an…read moreerror code. Bike does not work. The owner refused fixing it, tried to explain he didn't touch anything electric, still charged over $300 for repair without taking responsibility fixing the error code on the e-bike. I told him I will leave the bike till he fixes the errors code he refused fixing and said he will sell the bike to recover his repair money - awful experience- stay away from that place.

I've tried the local bike shop, but damn I didn't think it would go the way it did . I think I'm…read morenow at $150 total to get a back wheel on a kids 24" bike. They installed a mismatch color wheel, my daughter was cool with it so I didn't push it, on the way home from getting it fixed the inner tube failed while in the back of our car, they fixed with no issue. A week and a half later the inner tube failed again, I brought it up, Jacob looked at it and pointed out it was on the inside so it was not from a puncture while riding so that kinda leaves poor installation or faulty products. The worst part was they charged me for it. If we ran over something, I can see that, but it was either installation error, something in the wheel they installed, or a faulty inner tube they installed. Not sure their policy, and I'm sure they'll come back with some wonderful explanation of why they charge me $30 for it but when I asked are they really gonna charge me for their product failing, they didn't seem to care, offered to take half off sheepishly. Nah, if you're gonna charge me, I'll pay full price if that's the way you're going to run your business.

Took my used e-bike in to have them look at it to check everything out and was shocked they don't…read morecharge to do a once over to inspect it. Jamie inspected it, made a few minor adjustments and was a wealth of information. They are extremely friendly and genuine - and more importantly so knowledgeable and helpful. Plan to visit them anytime I need repairs and accessories.

Kris, the manager at Trek Shawnee, has assembled a great staff of helpful and knowledgeable…read moresalespeople and bike technicians. It's a big store with loads of bikes for trail, gravel or road biking in every price range and the tune-up and repair work they do is top notch. There are bike shops closer to home, but Trek Bicycle Shawnee is worth a little longer drive. Special kudos to Grayson who recently fixed me up with some new carbon wheels and handled the warranty work on some others.

Great bike service and tune ups! Helpful sales people great selection of bikes, accessoriesread more