They can solve all your running, cycling, and swimming needs. I took my bike in for a fitting, and…read morewhile pricy ($100) was worth it for the added power out of my bike. Scott one of the owners was clear on all the recommendations, and didn't up selling me on anything. Walked through several different set-ups to see what worked. These shops are very communal, and I must say this one felt very welcoming. Having a tri and running shop around is huge. They carry Hoka's so I'll be back.

I purchased a bike from Playtri Kansas City through BikeExchange. Here is a timeline of the events…read morethat led me to give them ONE STAR: Tues, 12/15/2020 Ordered bike, paid for shipping Tues, 12/22/2020 Bike was scheduled to be delivered via UPS, it never arrived; I checked the UPS website and saw "deliver to: Commerce, CA" (I don't live anywhere close to Commerce, CA and how is UPS supposed to deliver to an address without a street name or address number) Wed, 12/23/2020 Bike still did not show up; I rechecked UPS delivery and it stated "insufficient or incorrect delivery address to "Commerce, CA"; I called UPS delivery and tried to change the delivery address to add my street name and address #; UPS told me the address change has been restricted and that I had to contact the sender to change the delivery address, and also informed me that even if I changed the delivery address to the correct one by tomorrow, 12/24/2020, it won't be delivered by Christmas; called Playtri and spoke with a young man, who said the shipping person was working today and he would ask her to call me back; never received a callback from her Thur, 12/24/2020 Called Playtri again and asked about the delivery address on my order, spoke with an Anne @ Playtri and she asked me "have you moved recently?" (as if I ordered the bike, moved, and then didn't inform Playtri); then she asked me "do you live near McKinley Ave?" (as if I knew where McKinley Ave was in Los Angeles because I'm pretty sure every city in LA has a McKinley Ave); I said "I don't even know where that is without looking at a map" to which she responded, "because if you want this by Christmas, you need to go pick it up at the UPS on McKinley Ave" to which I thought, "ok," but actually responded with, "YOU GUYS PUT IN THE WRONG SHIPPING ADDRESS AND I CAN'T CHANGE IT, SO CAN YOU PLEASE CORRECT THE ADDRESS TO MY HOME ADDRESS? I DON'T EVEN CARE IF THE BIKE IS A LITTLE LATE AT THIS POINT" to which Anne responded, "ok, we'll correct the address to your home address so the bike is delivered to your home" Sat, 12/26/2020 Bike hasn't arrived; checked UPS website and it states "check back tomorrow for updated delivery status"; delivery address still says "deliver to: Commerce, CA"; told husband to call Playtri because I was tired of dealing with them; husband called and spoke with Anne, who said "your wife called already and we changed the address" (aka what the hell do you still want from us? We don't care anymore because we did our part); they NEVER accepted responsibility for not double checking to make sure they had the correct mailing address Sun, 12/27/2020 Checked UPS website and it states "check back tomorrow for updated delivery status" and delivery address still says "Commerce, CA"; I call UPS and ask them to hold the bike at the UPS off McKinley Ave so that I can pick it up tomorrow between 12pm - 4pm because they are closed on Sundays; UPS customer service places a hold on the bike so that it doesn't get placed on a truck for delivery Mon, 12/28/2020 Drove to the UPS off McKinley on the ONLY day it rained HARD in Los Angeles; got to the UPS customer service center and Darneisha asked me if I called UPS ahead of time to inform them to hold the bike for pickup because that's what you have to do in order to pick up the bike at a distribution warehouse; I told her I did call yesterday and spoke with customer service and they told me they would place a hold on the bike for pickup; Darneisha tells me that she cannot locate the bike anywhere in the warehouse because the bike was placed on a UPS delivery truck and is supposed to be delivered to my home tomorrow or the day after (aka I wasted a trip to the UPS off McKinley Ave Tues, 12/29/2020 Bike FINALLY arrives at my home at 9pm; the box is obviously open because someone needed to take a peak inside the box; my husband tries to put the bike together that night and noticed the fork offset got dinged upon shipping or at Playtri and the front wheel doesn't fit in-between the fork offsets; we debate what to do and ultimately decide to shave down the metal in the morning so the front bike wheel can fit; we research the issue and decide that we should not bend the offset back and forth because it can compromise the strength of the fork offset Wed, 12/30/2020 My husband files down the metal so the front wheel fits Conclusion: IN NO WAY AM I BLAMING UPS. In fact, Darneisha was amazing and deserves to be recognized for her assistance, she called me on 12/30/2020 to make sure I knew the bike would be delivered on 12/30/2020 or 12/31/2020. BUT WTF PLAYTRI KANSAS CITY, MO - clearly you don't care about customer service.

I have been a customer for about 9 years. I have bought 2 bikes for myself here, as well as 1 for…read moremy young adult daughter. Every time I go in for a tune-up or repair, Mark does a great job of fixing the bike and educating me on biking. He gives off an energy about biking that makes me want to jump on and ride right at that moment! I often end up hanging out with Mark, friend of everyone, for about an hour each time I stop in. I highly recommend this place to buy a bike, fix a bike, or learn about cycling.

What's even more impressive about Mark Pace's shop is that he isn't pretending to know / isn't…read morehoping to know / isn't claiming to know. It's that he does KNOW an uncanny volume of super practical particulars about what it takes to make a customer and their bike happy. As someone said earlier, this is a REAL bike shop ! !

I am a new resident to Missouri, and I needed to find a repair shop for my vintage motorcycle after…read moreit was damaged in the move cross country. I was just looking initially for an estimate, and after receiving poor treatment from a previous bike shop in another city, I saw that Bike Works Unlimited was only a mile and a half from my house. Not only were the folks respectful and courteous, Dennis offered to come look at the bike at my home, as it was not rideable at that point. After parts came in, his coworker and he came and trailered the bike back to the shop, and the work was completed that day, along with my inspection. From start to finish, Dennis and everyone else I met at the shop was professional and the service was outstanding! I will definitely be taking my business there in the future. Laurel C.

Stopped in while visiting Kansas City and found exactly what I needed in Rogers Sporting Goods,…read moresome sandals. Mitch punctually opened the doors and greeted me as I entered. That was a nice welcome, thank you. The store is well laid out and I found the sandals easily and they were reasonably priced. Thank you for allowing me to visit your store. Have a good day. 0:-)

Ordered ammunition online. Fast prompt service, quality products. Happy with transaction.read more

Awesome place that will satisfy most, if not all of your cycle clothing, equipment and…read moreparaphernalia needs. Beats the $#!T outta' goin' to any KC HD dealership and paying 3X the price to sport the HD logo. Cool, friendly cats run the place ~ cool goods and services @ great prices. My one-stop-shop for everything w/ a motor on two-wheels, before gettin' my knees in the breeze...

I had an uncomfortable experience at Spokes a couple of months ago. As I approached the counter to…read morelook at the menu, the owner threw up a hand and said, "You're after him," assuming I was trying to cut in front of another customer. I told him I was just trying to read the menu. When I asked a few questions about the menu, he kept responding with "What?" as if he couldn't understand me. I do have an accent, but I've lived in the United States for more than 30 years and have worked professionally in English my entire adult life. To test whether he genuinely couldn't follow me, I asked something simple, "Do you have the time?" The same response came back, "What?" I can't say with certainty that this was racism; it's up to the readers to determine. But, from my perspective, based on how it unfolded and the pattern I've seen elsewhere, it's hard to call it anything else. I'm a disabled veteran who served a decade in the Navy, including multiple deployments to war zones, and I've spent much of my life working to be accepted and to build a life here. The vast majority of my interactions with people in the U.S. have been positive, regardless of their race, ethnicity, or even political affiliation (I have plenty of conservative friends from a military background). But on the rare occasions when I've encountered this kind of treatment, I've learned to recognize it for what it is. None of that mattered in that moment. I was just someone whose words weren't worth the effort to understand. The young cashier next to him looked visibly embarrassed and went out of her way to be kind to me afterward, almost like she was trying to make up for it. I appreciated that, and this review isn't about the staff. After this happened, I came across another one-star Yelp review from someone who described a similarly unwelcoming atmosphere whenever the owner was around. That reviewer, who identified as a person of color, said they felt uncomfortable and unwelcome and would not be returning. The owner's public response to that review is worth reading for yourself. Determine for yourself if it was a genuine apology or more like a defense of himself, subtly invalidating the complaint's concern. No customer, or simply no one, should be treated this way without basic patience and courtesy. I don't know whether what happened to me was about my accent specifically. But between my own experience and watching how a legitimate complaint from another customer was deflected rather than reflected on, it's hard for me to chalk this up to an isolated misunderstanding. I hope no one ever has to go through what I did in a place where people just want to rest and enjoy good food.

The food is so good, y'all. Their menu has a lot more than pastries: The best breakfast burritos…read moreand grilled cheese sandwiches in KC (so much melty cheese)..."pick two" options with sandwiches, salads and wraps...Roasterie Coffee (my favorite) made by kick-ass baristas. Spokes is my absolute favorite place in downtown KC for all-day remote work: It's lap-top friendly, with plenty of spots near outlets, and great for staff meetings or brainstorm sessions, with long tables as well as sofas and chairs. The vibe is chill. There's a wall of windows for lots of natural light, but the space isn't crazy bright. The playlist is always great.15/10

The service was great-- the cashier asked me if I wanted tissue paper for the gift bag I bought…read more Thought that was a nice perk.

Excellent customer care ! I highly recommend this location. The staff was amazing and helpful from…read morethe moment we walked in the store

Worst experience of my life. Sold us a hospital bed for my father - installer was incapable of…read moreassembling, bed failed within days. Took multiple weeks to receive another bed, same installer was sent to assemble. Bed failed withing 24 hours. Eric promised for weeks that a new bed was on the way while my father remained bed bound with no capability to sit up. Eric consistently over-promised and under-delivered on his deadlines - everyday would promise the bed would be delivered tomorrow - for weeks. We purchased a bed from an alternate vendor, and have spent months trying to get the bed returned, the bed was returned and received by Eric over 5 weeks ago - everyday he promises he has sent the refund or will send it today or I should receive it today - he always has a story. Finally today after threatening to escalate I received a $500 refund, a fraction of what the bed and other equipment cost. My experience has been that Eric is a very personable person who will over promise, under deliver and constantly lie to avoid accepting accountability for his failures, he will sound very convincing and authentic on the phone but will never follow through with his promises and will lie at every opportunity to avoid responsibility. I wouldn't wish Happy Living Medical Sales on my worst enemy.

I couldn't be happier with the service I've received from Eric at Happy Living Medical Sales…read more My power lift chair wasn't working and I feared that I'd have to replace the motor. But Eric talked me through the process to discover the problem. It was a minor fix. The big deal is that Eric wasn't the one who sold me this chair. It was an unknown online dealer! Eric could have treated me completely differently. He could have insisted on a service call. He could have told me it was the motor and really racked up the bill. But this man is completely ethical! He's an honest man of high character. I can't say enough good things about this man and his company. If you are looking for any kind of products that he sells, buy it from this company and this man. Wow!