Truly such an awesome bike store, but honestly the worst hours ever. Anybody who works normal hours…read morewill have no luck getting in during the week because they are only open noon to 5. You can get in on saturdays during the same time frame, but expect to be waiting for a while because everybody else in the area has the same idea. I want to reiterate, amazing store with amazing staff, just please stay open an extra hour, and consider staying open a few more days a week.

We took 4 bicycles by the bike shop. They had not been rode in 25 years. They were happy to take…read morethem. Hopefully they will get a good home.

Well outfitted shop with expert mechanics that can help you with any kind of bike you want to bring…read moreby.

This Bike shop isn't for everyone! I had to get that out there before preceding…read more (Keep in mind it's run by 1 guy) - doesn't answer the phone too often and very slow at responding to txts. Best best is to go onto the shop. If you are HARDCORE into mountain biking this is your local spot for Service & high end parts, Onestar had a LOT. Somehow they have parts you can't even get online and at a better price. Shop itself: It's a very small shop and there are party everywhere in kind of an organized disarray lol I just bought parts so I'm only reviewing this aspect. Parts: I was told he had a Carbon Revel Rascal Frame. He actually had a few! I asked about the frame (He was very knowledgeable) I needed a BB, sram cassette and a sram chain. I had to ask because it would have taken me a week to find the parts myself. But he got everything together and he gave me a really fair price. Cool knowledgeable guy with great parts at fair prices! what else do you need to know.

I've had two favorite bike shops over the past decade, and both have shuttered their doors…read more Midwest Cyclery is next in line to be my go-to based on it's convenient midtown location. I went in specifically looking for a U-lock for my commuter bike, and they had lots of options all priced as good as you'd find online. The staff was helpful but not intrusive as I wandered around trying to get my bearings. One reason I'm not quite at five stars is that it's still so new to me; I haven't had them work on any of my bikes, bought any big ticket items, etc. I lightly perused the bike selection which is pretty good, at least for right now in these weird supply-chain times. There's a big parking lot out front (rare for midtown) and it's easy to get to from the Plaza/Brookside/Westport. Recommend giving them a go and looking forward to updating this down the road after a few more visits!

Afforable, quick, and communicative!! Will definitly take my bike here every time for repairsread more

Last minute decision to go biking and realized my bike had a flat tire. I reached out to Peddler's…read moreBike shop 30min before closing and they fixed my bike in minutes with great customer service and price. I was off to enjoy a beautiful bike ride enjoying nature. I will definitely utilize their services for my bikes maintenance going forward and recommend others to do the same!!'nn

Wow I bought my first bike there maybe 1976 ? I was short and somehow walked out of there with…read morethe tallest bike in the shop . It was almost impossible for me to get a leg over it but somehow I rode it . Wondered for years how that happened lol.

Very knowledgeable, caring staff. Unbelievable quality service. If you must shop or purchase at…read moreBikestop I highly recommend Chris. Unfortunately the owner Ross did not provide the same level of courtesy and respect his employees do. I am 57 and ride gently. I test rode the bike on their lot, and owned it less than 24 hours. I rode it less than a few miles on a paved road near home to discover it didn't perform as expected. I brought it back cleaner than it was at delivery. I thought agreeing with the owner to cover 6-10% was more than generous for the hassle and any tiny expenses, but when I arrived back to return the unit the owner got more involved and changed the terms. Chris my sales person vouched for me, knowing my character and the overall situation, but it wasn't enough for the owner Ross. According to him there is no return policy on bikes. He made an exception for me, and kept 15% of my money on a return instead of the agreed 10.. In that conversation with him, Ross whined about loosing money via credit card fees and taxes. Furthermore he went on to say that the transaction was "painful and inconvenient" indicating he was still doing me a nice favor by returning 85% of my money. As the conversation unfolded, I suspect Chris took some heat for the level of service he had provided. Chris over delivered and under promised, not the other way around. In the end I was surprised to learn the owner was more interested in the restocking fee, knowing good and well the bike could be resold as brand new (no different than the lot rides myself and others had taken). He would not consider the idea that future business and relationships are more valuable than restocking fees. I am on my way back to the Trek shop to purchase a unit from them. Trek understands this concept. In fact, they offer a 30 day, no questions asked, full refund in the event a unit doesn't fit well or perform to expectations. I'll also be purchasing a second bike for my wife, parts and gear. Provided it goes as good business should, I'll be referring businesses elsewhere. If Ross can ever grasp value in changing his policy to a more consumer friendly one, I'd love to work with his staff and his outfit in the future because I like supporting my local shop. Until then, I'm afraid I'll have to hand over my hard earned money to corporate giants. What a shame.

Very friendly and helpful. Brought in a recumbent trike that needed a tune-up and a new derailleur…read morehanger and chain. They got me fixed up quickly.

I called to ask if they repair e-bike tires. They said yes and no appointment needed. We brought…read morethe bike to the shop that day. The owner helped us get it out of the vehicle. They said it's usually same day service, but they were very busy so it might not be ready until Monday. I told them no rush. It must have been just an hour or 2 and they called saying it was ready. We went back to pick up the bike and the owner helped us put it back in the car. Very reasonably priced! Amazing service! I would highly recommend this bike shop to everyone.

Great Trek bike for the price. Great Service & Advice for Darby, Jeremy & John. Grandson was…read morereally appreciating his newer, safer ride.

The owner is gracious and extremely focused on making sure you have a positive experience. Id…read morerecommend to anyone who is interested in supporting a local business and getting a fantastic new bike!

Took my working Lectric bike in for an issue. Shop couldn't find the problem. Gave me back a bike…read morethat now won't turn on. owners solution was to replace and charge me for parts that were working when I walked in. I don't know if It's incompetence or shady business practice. I won't be back. I give them zero stars except the guy working the counter was nice.

Every time I go to this particular Trek store the staff is very helpful and don't try to sell you…read moresomething if you don't need it, they checked my tire and I assumed they would need to replace my tube, they didn't and showed me that it was holding air and even showed me the best way to air it up, I even asked questions they would probably think was stupid and didn't make me feel like an idiot for asking them. They didn't charge me for anything they did and this is what happens every time I go there, very unlike the Independence store, they want to charge for everything, even just to check my tire. I love how you guys do business and will come visit you guys every time I need something! Anyone who is thinking about starting to get serious about biking, just go there and see for yourself, they don't make you feel stupid but instead make you feel very comfortable and are so helpful!! They will make you want to go for a ride. Thank you guys!! Ronie

Kris, the manager at Trek Shawnee, has assembled a great staff of helpful and knowledgeable…read moresalespeople and bike technicians. It's a big store with loads of bikes for trail, gravel or road biking in every price range and the tune-up and repair work they do is top notch. There are bike shops closer to home, but Trek Bicycle Shawnee is worth a little longer drive. Special kudos to Grayson who recently fixed me up with some new carbon wheels and handled the warranty work on some others.