Arrow Lift is truly amazing!! Great job on the rebuild…read more Thank you to Kelsey for her patience and help in organizing all the meetings and emails. Duane and Robert were organized, highly qualified, and went over and beyond. They finished the rebuild early, and the elevator is great. Thank you

Unfortunately, this company's service has declined significantly over the years. Prices have risen…read moredramatically, with the initial inspection fee alone now reaching $350, before any parts or repair costs are added. More concerning, when an elevator malfunctions, customers can face weeks-long delays before a technician arrives to address the problem. What is most troubling is the impression that maintaining existing equipment and ensuring customer safety have become secondary priorities. Rather than providing prompt, reliable service, the company appears far more focused on selling new installations and upgrades. For a business entrusted with something as essential as elevator safety, that is deeply disappointing. I can no longer recommend their services.

My lift chair was malfunctioning consistently within the first 9 seconds of operation. I decided…read moreto use a search engine to find a firm in the Inland Empire Service area. The search brought up LiftTech Solutions where I used the Websites Q/A auto search feature. I entered my ChairLift problem during the mid evening timeframe; and, was surprised when a "Live Person" responded to my request for services. A appointment to service my lift chair was made for the next day. Needless to say, I was surprised with the quick response. "Rudy" arrived "on time" and analyzed the problem and solved the problem within 90 minutes where my complete system was analyzed and repaired. Rudy explained every step of the repair. There were no surprises when his solution fixed the problem and it is now running very smoothly. Thank you, Rudy, for the "Quality Service!"

I was able to get two refurbished units within a reasonable time of scheduling. I sent pictures and…read moresome measurements, so he came fully prepared. Gives thorough instructions on the safety features, maneuverability and the remotes.

Luis responded immediately with clear explanations with quotes over the phone without any sales…read morepressure. Luis showed up promptly for installation and did great job fast and efficiently. We highly recommend his product and service. We went with certified pre-owned at great price are very happy.

I didn't use their service but would recommend this company for the prompt response and…read moreinformation. Luis replied my questions quickly and this helped very much in decision making Thank you

Having finally admitted we are getting older, we decided to have a stairlift installed. A good…read morefriend had used Gamburd to install her stairlift, so we called them. Israel was incredibly knowledgeable, professional, and friendly. He used FaceTime to get all the details: measurements, number of stairs, etc., and sent us a very reasonable estimate while we were still online. The great part is that he was able to schedule installation in less than a week. German Ceja came this morning, and was done in less than three hours. German was great! He went over all the necessary items, like how to ride the stairlift (no placing your full weight on the footrest, how to charge the stairlift, etc.) If anyone is thinking of putting in a stairlift, please call Gamburd. They are the absolute best.

Lifeway Mobility is the only team I use . They have serviced my husbands lift for the last six…read moreyears . They keep it moving always . Their team of service technicians are more than qualified, polite and respectful always. Thank you Lifeway for helping to keep this veteran in his home.

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.