Beautiful work on my washing machine! Professional and on…read moretime. I was tired doing laundry at different places. Now we are happy because the person did an efficient work .

I had a problem with my washing machine. The tech came in and told me the best thing would be to…read morereplace the washer. Instead of taking advantage and completing the repair just for the money, he did what was best for me, the customer. So when I had a problem with my refrigerator, I called him back. He responded the same day and was immediately able to find the compressor going out. Very quick to complete the job, and very neat. Put everything back the way it was found. Pricing is very competitive or less that I have found. Would definitely recommend. 5 Stars for sure!

My GE washer of 4 years was making a loud scraping noise during the wash cycle so I called a…read moredifferent company who came out yesterday and told me to replace it then tried to sell me a Whirlpool from the 1970s for $400. I had a bad feeling so I called these guys for a second option. Tim was so informative on my situation he convinced me to buy a new washer. This professional interaction over the phone really set me straight. As a young home owner in San Diego I feel confident to share my positive experience and will consider using them in the future for appliance service and or repair.

I tried calling 45 minutes before closing and no one was there to take my call and I could not…read moreleave a message as well. What a fly by night operation never would use in the future.

"Rude and Unhelpful, Dishonest..."…read more we bought a brand new $500 dryer that did not work properly, FROM DAY ONE; it took 4 hours to dry a load of wash, 3 hours for a light load. half the functions did not work at all called rafael, who sold us, and the guy was utterly rude and unhelpful, and obviously does not know anything about the appliances he sells. he said, "i cannot help you, you have to call the manufacturer..." he sells stuff with zero store warranty. in the end, after 3 hours on the phone, my time, it turns out the problem was that Harbor sold us the wrong kind of vent tube, the "flexible" and we needed the semi rigid or rigid...simple fix. you would think the salesman would have known. as it is, whats equally stupid is there were no instructions about this in the badly written specs that came with the machine. it took 1.4 house on the phone with a very kind and patient tech women in the phillipines to figure it out. should be basic...and the sales man should also know, and sell us the correct piece. if he had not been so rude and unhelpful, and had made any effort at all ...but i agree with Nikoo K, that Raphael is a crook, a used car salesman type.

Total scam artist, selling already used appliances as new…read more Go anywhere but this place.

Huh. You never know who's going to deliver a good…read morecustomer-service experience nowadays. Used to be someone was useless and everyone knew about it, but so many "repairmen" hide behind their email and their Yelp and their Craig's listing. You just can't call trustworthy people because it's hard to tell who "they" are. That said, this was a better experience than many. Mark was fast, helpful, quick about the phone calls and he met me with parts I needed. I was about 90% through a fix and needed one silly little item, and no one would stay open late enough for me to get to them, or I couldn't fit my truck in their silly little parking lot. Mark, it turns out, keeps some long hours, keeps a good stock of parts, knew what I needed, had a generic alternative that didn't cost as much as the brand-name replacement, and he charged me a very reasonable price. Win win win. Mr. V

I called hoping to get some help regarding my washer-dryer combo that has stopped pretty much…read moredrying. Mark spent SO much time on the phone with me describing to me what some of the most common problems could be. He then suggested that I first call for a general vent cleaning because it would be cheaper and most likely the problem. Of course, he still offered to come out and run my machine through a diagnostic test if there were further problems. I really appreciated his willingness to walk through the problem and give me tips for addressing them. He also warned me about getting taken advantage of by vent-cleaning companies. I just have to say he was super helpful and while I do hope that my problem can be fixed without his help, I am already confident that if I do in fact need Mark's help it will be outstanding.

Sergii came out and was able to repair our range hood in no time. The range hood is old and has…read morebeen discontinued but is built into our kitchen cabinets so we were afraid it would be extremely costly to replace. Luckily Sergii was able to repair it! The service was affordable and he arrived during the specified window. He even wore shoe covers inside the house. Highly recommend!

Our ice maker broke and Rios came by to assess the situation. He discussed possible causes and…read morefixes. One fix would have been $ 1000 for a new freezer door, but he said let's try something else. He lowered the freezer temp just enough in an attempt to unfreeze the pipe supplying the water to the icemaker. I woke up the next day with ice! Wow! Thank you Rios!

Rios is very knowledgeable and honest. I've had him over twice to fix two minor refrigerator issues…read morethat could have easily been mis-diagnosed as a more expensive problem.

Believe me when I say this team does it all! I called them on Wednesday and was able to set up an…read moreappointment for the same day! It was easy setting an appointment. Communication was great. I had an with my air ducts. It was a crushed air duct. Anthony, my technician, was very courteous and helpful. Gave me a lot of info on the air ducts that I never knew about and how to take care of it so I don't have this problem again. He was able to fix it within the timeframe that was promised. They saved me a lot of money compared to other quotes from other companies. I will be using Home Alliance again in the future.

Airat came to my home to repair a front loading LG washer that would work fine for weeks, then…read moresuddenly throw a code and refuse to work for days. it was driving me crazy! He was polite, professional, prompt and reasonably priced. Within 30 minutes he had diagnosed and corrected the problem. Job well done!

The whole process is easy. 5 stars. Steven is great…read more Highly recommend. Makes having one of these fancy appliances worth it.

Great service ! Reuben from BoxAppliance keeps our SubZero…read moreworking well ! Reuben fixed the ice maker problem l