Great company! The owner is awesome. He is on time, thorough, explains his work, shows before and after pictures, and doesn't waste any time. He came in and got right to work. When he was finished I saw pictures and was amazed at the before and after. He explained what he did and answered my questions. Such a necessary service. I highly recommend having this done once a year. This truly can save a potential disaster. read more

The vent cleaning went okay, but I would caution potential customers from getting the dryer cavity cleaning. The job was not done carefully or thoroughly, leading us to require a separate repair business to come fix our dryer after a sensor was broken and it stopped heating. When that business disassembled the dryer to fix it, they also found that only about half of the dryer cavity had been cleaned. The mechanic explained that vent technicians usually don't do dryer clean-outs, since they are often not experienced mechanics and (as evidenced by our experience) don't always know their way around the dryer mechanisms. We also had some communication issues, but I'm willing to forgive most of that because I understand there were some hard times involved. We ultimately ended up getting a refund for the service, which mostly covered the price of the mechanic. read more

Previously used 911 Dryer Vent Cleaning to clean the dryer vent and replace the dryer vent fan. Fan failed after a few months. 911quickly responded and replaced the fan at no charge. I would highly recommend the firm for prompt and professional service. read more

Lee came to our home today to clean our dryer vent. He was on time, thorough and had the job done quickly. I admit that I am a very picky person and always nervous when a company comes to do work. Lee was very careful and no mess left behind, which is greatly appreciated! My husband and I were both very pleased with his work and highly recommend him. read more

Great experience! He was in and out, professional and showed me pictures of my vent and glad he got the job done. Highly recommend Lee and 911! read more

I was able to get scheduled right away. Lee was punctual and did a great job. Very happy with his work and will use the company again.

Lee went out and thoroughly checked our vent pipe from the floor to the roof. He did a good job cleaning the vent. The quoted price was also reasonable. I would recommend him to anyone who needs a service on their dryer vent. read more

The service itself was fine, however I noticed after the service was complete that my dryer vent cover was broken. The cover was not broken before the service and I know that for a fact because I recently had to submit pictures of my house for insurance purposes. My dryer vent is 15' up the side of the house so nothing else could have caused the damage. I contacted the company to see if they'd be able to replace the cover and they denied that the damage was caused by them and told me that if I wanted it replaced they would do it for a charge. read more

911 Dryer Vent Cleaning - Air Duct Cleaning Near Me

We texted the number on their website. Lee responded very quickly and we were able to schedule an appointment for the next day. He told us how much it will cost upfront. Price is very reasonable. Lee is very helpful and professional. He showed some pictures of how clogged our vent was! Before he cleaned the dryer vent, we had to run 2-3 cycles for my laundry to dry. Now all I need is one regular cycle. Totally recommend him! read more

I live in Cypress, Tx I had a very unpleasant experience with Lee on his service visit with me yesterday (06/20/2024). I felt compelled to warn folks that he was short and discourteous with me on several occasions. I made inquiries while he was working and a couple of times he cut me off and ended with the phrase 'let me focus'. I obliged and walked away. When he was done he came down and I paid him in cash and he left. I then went into the attic to check his work and saw a large opening with daylight coming into the attic where the duct is attached to the outside vent. I called him up and asked that he return and finish the job by properly affixing the duct to the outside vent. When he came back, we both went upstairs and I asked him to come into the lower attic where I could point out what was wrong. He refused and said he knew what was wrong and proceeded to go into the upper attic. This alone bothered me in that if he knew what was wrong, why did he not properly affix the duct in his initial visit. From the lower attic I had a light that I shined specifically at the opening. He told me to stop shining the light and again with his words 'let me focus'. It was at this moment I became upset and our conversation became a little heated. I then told him how disrespectful he was. I walked away again trying to control myself. When he finished and came downstairs I asked him if we could go upstairs to check his work together. He agreed. As we started to go upstairs I mentioned that I, as a customer should not have been treated with the level of discourteousness that he displayed. Lee replied 'Do not tell me that I was discourteous' and he turned around and walked out the front door. read more

I never knew I needed to have my dryer air vent cleaned. I called and scheduled an appointment. Oh my goodness the amount of lint removed was unbelievable. No wonder it was taking y clothes 3-4 cycles to get things dry! Lee is very professional and a nice young man. Punctual, cleans everything when he's finished. He now services my vent annually. Highly recommend read more

We try to clean our dryer vents, with a kit from Amazon, the pole broke brush was stuck. Called Lee, he fixed the problem and finished cleaning the vents, from now on we will be always calling Lee. read more

Great service. Easy to set up appointment. Very responsive and had it taken care of quickly. Definitely recommend!

Excellent, same day service! Bought a new house and needed a vent cleaning sooo very bad since our brand new dryer was not drying our clothes even after 6 hours of drying time. They came out and took care of the vent and my clothes dried in one timer afterwards. read more

Aaron's dryer vent arrived as scheduled. Did a thorough job of cleaning the dryer vent and the dryer. Cleaned up after themselves. Very happy with the results, excellent value for price. First choice to use next time. read more

Lee was great! Quick, efficient, professional and timely. I reached out early AM, and we was able to come by within a few hours. He is more reasonably priced than the other few quotes I received for vent cleaning- ranging from $199+. Highly recommend ! Thanks Lee! read more

Great service! Was able to get same day appointment! He was on time, courteous, and even showed me pictures. I was also very fast. Highly recommend! read more

We tried to clean our dryer vent with a lot from Amazon and the brush got stuck. After another company said it would cost $600 to fix it. We called Lee. He was polite on the phone and was able to come out the same day. It only took him about 20 minutes to get it out! I highly highly recommend Lee and this company. I will def be telling my friends about his company and their service. read more

Lee was so responsive from the time I requested a quote and he came put so quickly. He is courteous, fast and explained everything to us and even took pictures so we could see the work done. We will be using his service from now on. Definitely recommend! Call him if you need dryer vent cleaning. read more

5 stars! Very punctual and timely. He did an amazing job today. He also explained everything to me which was awesome. Thank you so much!!

We just purchased a home and needed to get the dryer vent cleaned quickly. Lee was responsive and came out the same day and the service took about 30 minutes. Lee was very knowledgeable about the process and showed pictures of the clean vent. I will be using him each year to clean my dryer vent. read more

Fast, clean and no upsells. The price I was quoted was the price I paid. I will bus again for sure.

Good availability, was able to get an appointment within the week. Quick service, reasonably priced and friendly!

I highly recommend using 911 Dryer Vent Cleaning services. Lee Wells is very professional, a great communicator, punctual, honest, respectful and gets the job done right. He answered the phone when I called, answered all my questions and gave me an accurate honest quote. He communicated with me in advance when he was on his way and showed up on time. He did a great job cleaning my dryer vent, explained the process, showed us before and after pictures and cleaned up after himself. That's A+ Service in my book. I will definitely be a repeat customer and be referring him to all my family and friends. read more

911 Dryer Vent Service were very professional. Not many home service companies are as good as this guy was. I will definitely recommend him to my friends and family in the future. read more

Excellent experience. On time, friendly and efficient. After my service was done, I was shocked to see how much buildup was in the dryer vent. I also had them install a vent cover to keep out birds. Looks great! I highly recommend this company. read more

HIGHLY HIGHLY RECOMMEND! I called on a Friday and they were at my house by Monday. The whole process was handled very professionally from booking to payment. We had a somewhat difficult situation and he did not complain at all. In and out quickly and left our house spotless. So grateful for wonderful small businesses like 911 Dryer Vent Cleaning! read more

This is a great company, I looked at other companies, these folks are the best. Lee the owner, is very responsive, professional and just a great person. I would highly recommend Lee and 911 Dryer Cleaning these folks are the best. read more

Lee and Donald were both very thorough, professional, and courteous. They explained the entire process, provided before and after pictures, and answered all of my other fire hazard questions. We will definitely be using their services every year. read more

After trying to clean our vent ourselves and losing a brush somewhere in our dryer vent pipe, we called Lee. He came out the next day, on time, and did a fantastic job. He is very professional and took pride in his work. I hate this job and will be calling Lee from now on. Highly recommend him! read more

I'll start the review by saying I never knew my dryer could dry my clothes so quickly! It had a 95% blockage error and refused to function. Despite trying to clean my vents on my own, the error was still there. Lee came out, explained where my vents were clogged, expertly cleaned them, and was transparent with the work being performed and pricing. He gave recommendations of proper maintenance going forward. My dryer now operates better than it ever has! read more

Lee just finished. After three years, just two of us, and we got a low air flow warning from the dryer. Our dryer vent snakes through walls and finally exits on a very steep section of roof above an inaccessible portion of attic. Worst case scenario, I would say. Lee couldn't get to the exit vent on the roof but managed to rig a way to reach it with a length of aluminum tubing and his cleaning rods and brushes. Nice problem solving. What he got out of that nearly blocked roof outlet was unbelievable. Two large pieces 6-8 inches and compressed to a consistency of a heavy box cardboard. Otherwise he brushed and vacuumed an embarrassing quantity of lint bunnies from the dryer end of the tunnel. Cleaned up everything and left no bunnies behind! For my money this is a home run for 911 Dryer Vent Cleaning, and he's on my calendar to call in a year. Got a two year old house with the dryer vent on the roof--especially if it's a long way from the dryer? Quick...call Lee! read more

My dryer was not getting clothes dry. Lee came out and inspected the vent in the attic for damage and determined that only a cleaning was needed. He ran brushes up the vent to break loose any matted lint then vacuumed the vent. H also vacuumed out the dryer as well. Lee was very friendly and my dryer works well now. The price was about half of what the last vent cleaning cost, and I felt like a much better job was done. read more

OnTime, clear discussion on what was needed. Came back to install part and that was it. Perfect. Exceeded my expectation.

Oh my gosh!! I don't think my vent was ever cleaned by the people who owned the house before us! Sent a message and got immediate response! He was quick, kind, knowledgeable and awesome! After seeing the buildup I had I feel so much better now that my house is safer! He cleaned so well that the ducts look brand new! Highly recommend!! read more

Service was fast and on time...service repair man was masked and very professional. The quote was the same was the invoice.

I'm extremely happy with Lee's job. He was on time, very polite, and very professional. No mess was left behind. Awesome job! Thank you, Lee. read more

Lee was great and very knowledgeable. Definitely a recommended resource to keep your dryer working as efficiently as possible while keeping your home safe. read more

I had never cleaned my dryer vent in the 5 years since moving in. I had extensive renovations after the freeze and was about to get new laundry appliances. So I figured now was the perfect time to get that vent cleaned. 911 Dryer Vent cleaning made the whole process completely painless. Everything was set via text (awesome), and he showed up right on time. He did an excellent job of cleaning the whole vent and let me know of some problems with my system. Definitely recommend you use this company. read more

I highly recommend 911 Dryer Vent Cleaning. Lee was very quick with his email responses and was able to get me scheduled right away. Donald did the service and was amazing. Very thorough in explaining everything that he would do. He was polite and friendly as well. This company delivers A-One service! read more