I hired Matt to fix a problem a tenant had caused when he disassembled a bathtub faucet. After texting Matt pictures of the faucet and the parts involved Matt told me he could fix it but there would be a $130 charge for an emergency visit and that the total would be about $300. When he showed up a few hours later he brought the wrong part. When I suggested to him that Menards had the correct part, he told me they didn't sell the faucet, Home Depot did. He later called from Home Depot and told me they didn't have the part. In the meantime I had found the correct part on Menards website. He went and picked it up, came back and installed it. Although this allowed me to turn the water back on to the building, he was unable to reinstall the faucet. He told me I would have to order a new faucet from the manufacturer. He ended up charging me almost $500 for this visit, and the bathtub was still unusable when he left. Despite the astronomical charge, he did not offer to return to install the faucet. I ended up installing it myself. read more

It's not often that you see someone leave a 5-star review for a service provider that they didn't even use, but that's what I'm doing! I first called Matt during the big freeze last winter bc I thought my kitchen sink was clogged. Other plumbers had agreed to come take a look and warned me the fix might be expensive. Instead Matt diagnosed right over the phone that there was a 99% chance my pipes were frozen and that I should wait until temps increased in a couple days to see if it went away. He said "I could come out & do a costly estimate & open the drain but I don't want to waste your money. If it doesn't fix itself when temps rise above 32 for a couple days, call me & I'll come right out." Even though he was slammed w calls bc of the deep freeze, he talked to me for several more minutes giving me pointers and general advice. Sure enough he was right! As soon as the weather warmed the sink was back to draining as usual. He saved me hundreds of dollars and also just did the right thing, unlike the others I called. In short: we all know that a trustworthy plumber is invaluable. For that reason, Mattco is the way to go!! Can't possibly recommend them more highly! read more

These guys are fantastic ! Showed up in 1 hour, replaced hot water heater with great care and quality. I will use Mattco for all plumbing needs. Super nice crew & fair pricing read more

I called Mattco for an emergency appointment after a contractor doing my bathroom remodel did not install my toilet properly and screwed up the plumbing. Matt and his coworker came out on short notice and did a great job solving the issue in relatively short time. I plan on using them for all future plumbing needs. Super friendly and personable too. Highly recommended. read more

Outstanding customer service! Matt is friendly, honest and incredibly responsive--highly recommend!

Matt and Jon are the best. They helped me through an extended situation involving leaks between condos. The situation was frustrating, but Matt and Jon never complained. Matt also suggested contractors to complete the non-plumbing work. I'm very thankful that MattCo stuck with me until the issue was fully resolved. They could have quit or stopped responding, but they didn't, and I really appreciate that. read more

Didn't mention a charge for coming to investigate, but asked for $125 after a 10 minute look. Said they would get back to me with an estimate - never followed through. read more

Quoted one price over phone which changed in the middle of the work. Charged me triple what my previous plumber charged me for the same unclogging of a drain line. Wish I could make $400 for 20 minutes of work. What a bunch of ripoff artists. read more

Matt was extremely professional and gave us great advice on dealing with a watermark that appeared on our ceiling above our master bathroom. He was on time for this first appointment, friendly, and extremely honest. Matt explained what had happened and gave us a variety of possible solutions depending on how involved we wanted to get. We will definitely use Matt for any of our future pluming needs and would highly recommend him because of his honesty and professionalism. read more

My 2nd time working with Matt. Very knowledgeable, professional and speedy! Showed up 20 minutes after contacting him to replace my broken pump. Fixed the issue right away. Very FAIR pricing! He also provided us with an estimate for installing a new battery backup pump and his estimate was half of what competitors were asking for (I called 5 other places). Great experience overall - Highly recommend! read more

I have used Matt two times for a variety of plumbing issues. He is professional, reliable, but, most importantly, knowledgeable. He has been a licensed plumber for 20+ years. I've been a Yelp user for a long-time, but this is the first time I've been compelled to leave a review. His service is just that great. read more

Called them about a water leak. They came out as scheduled, identified the toilet as the issue, and quickly replaced it the same morning. They had to cut a hole in the ceiling, but John recommended a clean up company to repair the water damage. John was very nice, got along with my dogs and did a great job. read more

We are working on my Mom's condo and the bathroom and kitchen needed some major TLC. The bathroom leak originated in the bathroom ceiling and required the cooperation of the upstairs neighbor. Not only did Matt address Mom's bathroom problems but he also coordinated and fixed the neighbor's plumbing issues, (bathtub leak from the upstairs unit). Next, Matt tackled the kitchen sink and connecting pipes, which were in disarray. Matt is an extremely knowledgeable and reliable plumber. He is staying on my speed dial. read more

These guys at Mattco Plumbing are really great. I needed an old toilet and bathroom faucet replaced, and the experience was pretty awesome. Matt first came over to take a look at the situation first-hand. Matt was on time (called when he was close), friendly, knowledgeable, and in the end gave us a very reasonable price. For the actual installation, John showed up. He was also on time, knowledgeable, patient (explained everything he was doing in detail), and I could tell that he has a strong work ethic, which was refreshing. I will definitely use them again in the future, and would easily recommend them to any of my friends/family. read more

Matt did a great job. He answered the phone quickly in the morning, and we set a time for later that same day for him to come by. He was running about 20min late, but called to let me know about that ahead of time. He had everything he needed and quickly fixed the toilet pump. The price was competitive (I know because we had the same problem on a different toilet a couple of years ago). He was friendly and kept his workspace tidy. I definitely would use him again. read more

Matt has done two separate jobs for us in our condo and did superb work in both cases. He fixed a pipe leak in our downstairs ceiling and more recently repaired a slow toilet that wasn't self-cleaning properly. He was prompt in responding to calls, arrived on time for the scheduled work, kept the work area clean, and was very careful and detail-oriented in completing both jobs. I would conclude this review by writing that I will happily call him for future plumbing issues in our condo, but we just discovered a new ceiling leak , so I'm about to call him again now. I will update this review if he is able to do the work for us. read more

Matt showed up promptly and even gave us a call when he was 20 minutes out. He was incredibly friendly and courteous and took on a job that turned out to be bigger than we anticipated. Despite that, he finished promptly and charged a fair price. Would hire again! read more

Mattco dealt with several problems in our condo. They replaced the wax rings under two toilets, fixed a leaking faucet and replaced corroded pipes in the kitchen. It was a pleasure to deal with Mattco. They were flexible, responsive, prompt and professional. They had to work with our building management to arrange for a shut-off of water and that went smoothly. I recommend them enthusiastically. read more

I highly recommend Mattco plumbing! Matt was extremely patient with my design process and was consistently flexible in working with my down-to-the-last minute decisions. He was exceptionally professional. He answered his phone, suggested finish ideas, took responsibility for his work and executed a very high quality end result that actually looked like art! It almost seemed a shame to drywall over it. I will happily introduce my future renovation clients to Matt and I genuinely look forward to working with him again someday! read more

In January 2018, I had been having trouble with a very slow moving drain in my bathtub. Eventually it stopped draining at all. I keep a very busy schedule, and didn't have much free time to wait for a plumber. Finally, I called Matt. He came the same day and fixed the problem. He was friendly and cleaned up after his work was done. Water has been draining without a problem ever since. read more

I had Matt at my place for a second visit due to water leakage from the second floor onto the first floor. Matt was able to find and solve the problem very quickly. He also noticed that my kitchen floor was very cold so he recommended me to have an electrician install a heating system in my garage (which is directly below the kitchen). This obviously was not in his field of work but he generally seemed to care about my home's condition. Matt also gave me additional recommendations for food, entertainment and safety precautions in the area. It's so nice to know if I have a plumbing issue, I have someone I can rely on. read more

Matt came to our condo on short-notice for some leaking toilets, which turned out to be a bigger job than originally thought. He was great throughout, explaining to us what he thought the problem was, then walking us through the diagnosis and remedy when what we really needed was a whole new toilet. He was extremely professional, and gave us some really helpful information in regards to the new home that we've just purchased (basically, what new homeowners need to think about in terms of sump pumps, etc). And he was VERY fair in his pricing. We'll definitely be calling him again for some work on the house, and would recommend him to others. read more