I will absolutely always vouch for Trailblazer Plumbing! We have used them several times over the…read morelast 5 years. First was in 2020 for our water heater, which they seamlessly installed and for a reasonable price. We also had to use them about 3 times over 2022-2023 due to our plumbing issues. Every time we called, they were extremely prompt and quick in coming out to check out the situation. The first time we had called them for our plumbing, they took care of unclogging it and sussed out the real cause behind it. We just weren't able to fund the bigger project behind it. We had to call again 6 months later, which was expected since the problem wasn't fixed but just temporarily dealt with (due to us- not them). That time, we got more information on the issue at hand and they did some more looking into it for us and told us how we will have to approach the project whenever we were ready to do the work and had the finances. 6 months after that, we got to the point where we had to just pull the plug and do the project. We were allowed to do as much of the work to our bathroom as we could/ wanted. My husband did the drywall and flooring to help save on costs. Dan and Josh redid all of our piping, as that was what was causing the issues at hand. It was super easy to schedule the appointments with them for them to come and re pipe and re vent our bathrooms and again to set the sinks and toilets in when we were done with the remodel. They were so helpful and we were shocked at how reasonable the price for such a lengthy project was. The work was high quality and we will always recommend calling Trailblazer! Customer service is also a 10/10 from the beginning to end of the process!

I received a call from the city asking about our water use. It apparently was constantly running…read more The suspects were toilets that were running due to bad flapper valve. They test each toilet (as I had done previously) but did not find the problem. Eventually Christian identified the problem was with the water softener and contacted the company with me and arranged for a service call. Great job. No complaints there. He was a professional and his service was appreciated. Then he completed his "pathfinder inspection" and recommended a new sump pump (w/back-up) and ejector pump. Cost: $5162!! I talked to a neighbor who recently (approx. 1 yr. ago) replaced their sump and ejector pump and paid about $3000. I called a couple other plumbers and was given a "ballpark" estimate of $3000-3500 for the same service and they were supplying great equipment (based on my research). He also recommended we replace all of our compression stop valves (8 in total) and install braided hose lines at a cost of $400/ea. Parts cost for stop valves and hose lines are less than $20 each at Menards. $200 in parts and $3000 in labor? If it took 8 hours (unlikely) to change all 8 hook-ups that would work out to about $380/hr. in labor. I know plumbers earn a good wage, and they deserve it, but this is ridiculous. He also quoted me $500 to replace a toilet flush valve! A toilet flush valve is $15-20 max at Menards. I have done that job several times in the past and it took me less than an hour. And I am not that handy. If this isn't price gouging, I don't know what is. I would do all of this work but I am recovering from 2 major surgeries and just can't get down to the valves or lift heavy equipment. So they wanted $9000 to do some really simple work that would have taken a day, at most. I don't have a problem with what they recommended but their charges are ridiculous. I initially gave them a deposit (bad decision on my part) which I asked them to return but they are charging me $100 to refund my own money! And on top of it all, they do not give a veterans discount. All in all, find a different plumber because these guys will rob you blind.

We use Royal Plumbing for all our office issues and they are phenomenal. We have only had great…read moreexperiences and find them affordable. They are fast to respond and wonderful to work with. Highly recommend!

Had them come for a clog. They dug up my floor. The bill was over $6,000. Problem was not fixed. We…read morecalled Callahan plumbing they came out and made a quick fix to another drain. They said the other work from royal was unnecessary.

I used Birk Plumbing for the 1st time yesterday.. I had a complete plumbing disaster and had 2…read morecompanies come out. They were absolutely horrible and they left my place worse than it was before they came out. I called Birk and they immediately came out. My technician Chris was a LIFESAVER! I was advised that they would come out by noon and sure enough that happened. Not only did Chris repair the damage, he made sure everything work perfectly before he left.. I will not only keep this company on speed dial but will be recommending Birk to everyone I know. FANTASTIC!!!

We just had an emergency at home that could have resulted in severe water damage. Birk sent their…read morenext availably plumber out to our house and resolved the problem. They have always been very friendly and helpful.

Doug delivered true emergency-level plumbing heroics. I created the problem (don't ask), and he…read morewent way above and beyond to fix it. Thanks to Doug, my house has running water again, everyone can shower, and my marriage has officially been saved. Highly recommend if you enjoy both functioning plumbing and domestic harmony.

I'm writing this at 8 pm on a Saturday after my hot water recirculating pump sprang a leak. Called…read morethem and Doug called me right back and despite not working Saturdays, helped me troubleshoot over the phone to hold me over until they could come out and fix it. I've had them replace sump pumps before. Doug and Cody have been more than stellar at the work they do. The prices are fair. I can't say enough good things about this business. Beth few exist like them these days. Go to the local FB group and people are fishing over them for a reason.

I received a referral for this company from a trusted friend. I immediately advised my husband to…read morecall this company based on my friend's experience. To my dismay, I was shocked and thoroughly disappointed with the level of customer service that my husband received just trying to schedule an appointment. I'm very big on customer service and this company failed to meet my expectations early in the process. As a potential customer, my husband and I didn't expect to be treated in such a demeaning manner. During the process of scheduling an appointment, at my friend's request, we notified the representative that she referred us. Immediately, in a rude tone, the representative states, "It's still going to be a $175 service charge". Then he went on to say, "I'm not going to be driving all around for free." It was never implied or requested that they provide a service or commute for free. Why would you assume that by simply saying who referred your company that we were expecting anything short of the same quality service that you provided the person that referred you? We never expressed any issues with the service charge nor were we expecting a discount for saying someone referred your company to us. One would think that the person making the referral would benefit not the person being referred anyway!

Problem with backup in main line....This company was great! Able to come to my home in a couple of…read morehours, they were professional, friendly, explained the issue, got the job done and even cleaned up the space! My sister had recommended them and I was just as pleased! I felt the price was very fair and work was excellent. Thanks to Rick & partner- I highly recommend.

I will start by stating that my review may be skewed as a result of paying a second time for labor…read moreas a result of my AO Smith water heater failing in less than 5 years. And if $400 per hour is reasonable for you, then these guys are a great choice. I just felt the rate was extremely high @ $1200 for 3 hours of labor. I was in a rush so hunting for service was not part of my plan. I thought $175 per hour for having my sprinkler system serviced earlier in the week was crazy until I found my water heater leaking on Wednesday LOL! The positives are; Received a visit next day at 11a Replacement water heater was installed by 3p same day Area was cleaned and no other issues related to hauling out old or new into house The cons; Expensive charge for using credit card Not BD issue, but warranty does not reset (but that's a different review for AO Smith) Hopefully you find this review helpful and by visiting this site you are more prepared than I was and have some time to research your options. Good Luck!

4 year old water heater AO Smith failed. Not B&D fault but their hourly rate of $400 is insane and…read morecost me $1200 to install the replacement. Interest that in this case the install was "plug and play" since installing the exact same unit with no plumbing changes.

Very professional and prompt service. Very happy with the work provided. Highly recommended!read more

Our septic injector pump went out and we had sewage water coming up in our laundry room and lower…read moreshower, NOT GOOD!! I called R&R and Angelica was very helpful, they had Tim and another gentlemen at our house the next morning. I had to work, but my wife was very impressed with how courteous they were. When they finished, Tim called me and explained what they had found, very professional and friendly. I highly recommend them, good prices and GREAT service.

As many previous reviews have stated, this business and "Lisa"…read moreneeds some lessons in customer service and how to speak to people. I'm not going.to waste any ones.time with a long story. Just weigh your options. There are any number of other companies Happy to earn your business. Customer Service is DEAD here!!! Sorry that I tried to keep my business local. I don't believe they will survive with the way they treat people.

When visiting this poor excuse of a business, make sure you read all signs in the store, including…read morethe one that points out that they are not responsible for poor packaging of their products, which will (not might, but will) result in damage to your vehicle, clothing, and/or physical self. After picking up a container of bleach, I returned home to find a leaking container, with a broken handle, in the back of the minivan. When calling to request a valid container, no answer. Message left with no return from anyone. Customer service is not a priority here, just give them your money and leave. Obviously, standing behind their products is not a concern.