Had a new water softener installed. The technician was prompt, friendly and was very responsive to…read moreany questions I had. Installation and removal of old softener was less than 2 hours and their product is doing an excellent job on our skin again!! Pricing was best of 3 places I checked!!

From the owner: Residential and Commercial Water Softening and Treatment and Salt Deliveryread more

Rescue Plumbing responded right away to give me an estimate. We agreed on a short date to fix the…read morerepair. The agreed upon repair was done to satisfaction and the plumbers even added in a side job that wasn't previously discussed at a reasonable price since they were already in my home. I'm highly satisfied with the service I received and would recommend Rescue Plumbing to anyone.

I found Rescue through Yelp! Assistant and they came the same day, on time, and did a great job…read more They fixed a supply line leak and put in a new vanity top. They were in and out and had great communication. Spiro is the man, i will always call Rescue going forward.

The service is great, your always greeted with a friendly smile and the water is always fresh and…read moreat a very agreeable low price. I can't make up my mine which I enjoy the most. A very satisfied customer...

From the owner: We help local Northeast Illinois families get great tasting, healthy water so they can clean less,…read morelive fuller lives, and enjoy their homes more without breaking the bank. We specialize in the installation and service of water softeners, reverse osmosis systems, whole house water filtration, water testing and custom commercial treatment applications. We can treat all types of water problems. With free estimates and over 68 years of experience in providing better water to folks just like you, you can trust you're in great hands with Great Water USA. Cheers to CLEAN Water.

The quality of service was fantastic. They came out and replaced my outside water faucets. No more…read moreleaks and costly water bills. Fast reliable service. Very professional. Thank you so much for coming out so quickly. I will definitely call this company for all my sewer and water problems.

From the owner: NEXGEN Plumbing & Drain, LLC is a family-owned and operated company proudly serving Midlothian, IL…read moreand surrounding areas. With years of hands-on experience, we specialize in reliable, affordable plumbing solutions for both residential and commercial needs. From water heater installations to drain cleaning and emergency repairs, our team brings quality craftsmanship and honest service to every job. Our licensed technicians are committed to getting the job done right the first time—no shortcuts, no surprises.

Had a water softener installed. Excellent and quick service on the install! They walked me through…read morethe softener and how to operate it and cleaned up after the job was finished. Definitely recommend working with them.

Have to leave comment on the service technician who came out today. His name ROBERT HUGHES. I hope…read moreCulligan sees this review. In a nutshell this guy is awesome, knows his stuff, REALLY knows his stuff. On a 1-10 scale?? 11. Nice job Robert. In the future if I need a technician, I'm calling for you!!

As many previous reviews have stated, this business and "Lisa"…read moreneeds some lessons in customer service and how to speak to people. I'm not going.to waste any ones.time with a long story. Just weigh your options. There are any number of other companies Happy to earn your business. Customer Service is DEAD here!!! Sorry that I tried to keep my business local. I don't believe they will survive with the way they treat people.

When visiting this poor excuse of a business, make sure you read all signs in the store, including…read morethe one that points out that they are not responsible for poor packaging of their products, which will (not might, but will) result in damage to your vehicle, clothing, and/or physical self. After picking up a container of bleach, I returned home to find a leaking container, with a broken handle, in the back of the minivan. When calling to request a valid container, no answer. Message left with no return from anyone. Customer service is not a priority here, just give them your money and leave. Obviously, standing behind their products is not a concern.

The old bait and switch. Very accommodating on phone, addressing an issue with my water softener…read more Was able to send out a tech that day--my regular guy and everyone else was a week out--but after arriving , was given a hard sell to "repair" my system for $800, a quote that was pulled out of his ass, or a complete new system for $1800, $300 to $500 more than average. They were then told to leave and never come back. BEWARE!

This place is a rip off they charged me 227 dollars to replace 2 reverse osmosis filters that only…read morecost 35 dollars. charged me 99 dollars for the filters 40 dollars labor 70 dollar service call and 10 dollars for gas. it took the sevice guy 10 minutes to replace them. when i called the office to complain they said too bad! do not do business with these people...

Be aware they will put your unit in then 20 years later you want them to come out to service the…read moreunit and they don't come to the area anymore. Not only that you can't buy parts from them either. Now thats what I call customer service!!! Think about down the road before you get these people you can count on in the future.my star wood be a 0.

Had service call scheduled a month out, get a text the day of that they will call to reschedule…read more Waited 3 weeks, no one called. I called them and again scheduled an appointment one month out. They no showed! Get a text one hour after appointment window that they have to reschedule. Horrible service!!!!!!!!

Unfortunately, I just experienced bad service from Johnson Water. Johnson installed a water…read moresoftener at my house today, and in the process broke my tankless water heater. As well, none of my showers will turn on and only the faucets will turn on. They left my house without explanation as to why the showers won't turn on, and they insisted that they did not break the tankless water heater. I had to call another company to come out tomorrow to repair my tankless water heater and figure out how to get my 3 showers to turn back on. I've been a customer for 21 years. I'm astonished how bad this turned out. Please think twice before using this company.

On January 7, 2025, I entered into a service agreement with Johnson Water Conditioning Co. Since…read moreinstallation, I have experienced ongoing issues with the water softening equipment and have consistently reported these concerns to the company. I contacted Johnson Water on three separate occasions to report that the system was not functioning properly. A technician was dispatched twice, each time displaying unprofessional behavior and dismissing my concerns without thorough inspection. On the third occasion, I specifically requested a different technician and asked that the water be tested to verify the equipment's performance. Despite my request, the same technician was sent again. However, he did conduct a water test, which confirmed that the equipment was not operating correctly and that the water remained hard--just as it was prior to installation. These findings were confirmed in June, despite my repeated complaints beginning in February. The issue has only recently been resolved. I contacted the company to request a credit for the five months during which the equipment was non-functional. My request was denied by a manager named Kerry. I have paid for five months of service without receiving the intended benefit. This experience reflects poorly on the company's commitment to customer service. Based on my experience, I do not recommend renting, purchasing, or using services from Johnson Water Conditioning Co., as customer concerns are not handled appropriately or professionally. I respectfully request that Johnson Water Conditioning Co. reconsider its position and issue a credit for the months during which the equipment was not functioning. I believe this would be a fair resolution and a reflection of good faith toward customer satisfaction.