Our room was locked because of some weird lock with code that was installed by prev tenants. We…read morecalled Ben and he showed up in just 10mins, opened the lock and also helped change it to the normal one. Really THE BEST LOCKSMITH EVER!!!!!

If I could leave Zero stars I would have. I called this company to inquire if my new electronic…read morelocks could be rekeyed to match . The lady who answered the phone informed me that yes they could be rekeyed and potentially could be made to match my original standard deadbolt key, depending on the brand. At no point did she indicate that if the electric lock was an off-brand it would be impossible to rekey them at all. She gave me a quote for the rekey service and indicated there would be a service charge for the trip. But again did not mention that if for some reason the technician was unable to perform the service we would be responsible for the service charge. When the technician arrived he looked at the keys and said it may not work because of the brand of electric lock. He was able to insert my standard key into the lock but said he would have to call his boss to ask if he could attempt to rekey the locks . The boss told him He could not rekey the locks because they were an off brand and then they informed me I would still be required to pay the service charge. I let them know that this possibility had not been communicated and asked if the fee could be waived. They said it could not, so I called the office after the tech left and they gave me the number of the boss. When I spoke with Ben (owner) he was condescending and rude, spoke over me and interrupted me and when I informed him that I would have to leave a negative review about their poor customer service, he accused me of extortion! It was quite possibly the worst customer service I've ever encountered in my 23 years of home ownership.

Excellent Service! Pro active worked clean. Confident and professional treated me with respect…read more Will call them again!! Reasonable pricing as well provided options and acted quickly on my choice.

Absolutely horrible company. 1 week After replacing a key fob for me, the fob completely stopped…read moreworking. When I requested that they fix the issue they told me the warranty only covers 3 days after the replacement and that I will have to pay a service fee to have it fixed. The customer service at this place is horrific. Due not recommend at all. Will be filing a complaint with the BBB AND SHARING THIS REVIEW ACROSS ALL PLATFORMS!!!

Made an appointment to get my lock unlocked and i even call to confirm it. They stood me up and…read moreNEVER Showed up. I will never use them or recommend. Just go to Ace locksmith instead wonderful company!

Wow what wonderful service! We bought a replacement car key…read moreonline and every retail store said they would only cut keys they sold (Home Depot, Ace Hardware, Lowe's) and every locksmith I called said they only have mobile service and the cost with service fee and cutting minimum was over $150 - even with me providing the key. We went in on a Saturday to Intellikey and had 2 keys cut and programmed within 20 minutes for less than $10 each! If I ever need a locksmith again they are my first call..

Fast Trac is the best I found. Ty is awesome. Great company, services and prices. Call them! JDread more

Yesterday in a panic-I thought my key fob was in my purse that was stolen out of my car in my…read moredriveway (yes, I know, my fault for not locking) Anyways, I called this locksmith and was told I should hear from someone shortly. About 10 minutes later a lovely gentleman named Tyler called me and listened as I told him my situation and he explained what he would be doing, all the re-programing of the extra key fob, etc., and HOW FAST he was going to be able to get to me. He gave me an affordable price and I told him once my husband got back in town this evening, I would give him a call to get scheduled. Turns out, that key fob was actually in husband's car that he was in on work trip. I was so glad to have stumbled on this company and had the best call with Tyler! Will tell everyone about FAST TRAC!!

Needed my Townhouse mailbox key replaced. Called and asked they price quoted of $85 for everything…read more The tech comes over and then gives me a whole different price and they switches. Was the job done yes. We're they honest about their pricing NO. If they had said the total cost exactly I would have had a chance to make a better decision so NO I will would not recommend them

Awesome service - Tony was great, very prompt, and the lock fix was perfectly effective! Would call…read morethem again!

Great service. Friendly. Efficient lock key changes. Reasonable value. Call this locksmith business…read morewhen you want the job done fast and right.

Can I give this business 10 stars?! We were in an absolute bind. We lost our house key after we…read moreUbered to a concert. It was late, we were tired, our phone batteries were dying and we had no way to get in the house. Thankfully George came out and quickly got us inside, and even made us a new key. We were so impressed by the amazing customer service that we received. Confirmation call with estimate, fast response, and overall pleasant demeanor for our urgent call for help. So seriously, can I get a few more stars for my review?! Thank you sooo much!!!

John is amazing!!!!! He fixed my door over the phone. This is a great person 10 starsread more

Before reaching Lake Cities, I had called at least a dozen locksmith - most were Yelp referrals…read more They were either too high $$ or didn't have time today for the job. Ask for Jeff, very professional and prompt. Hey picked the lock like the pros on TV lol.

even before the family member passed away I had given these folks the opportunity to provide…read morelocks for me. I knew that I would be out of town and called three weeks before I actually needed the locks. This was so I could take the locks with me before another out of out of town trip They said not a problem will order the locks when you come in we'll have them re-keyed to match your current lock set up. Imagine my surprise when I showed up at the appointed day to find out that the locks had never been ordered so they wasted my time in traveling to Denton to get the locks and there was no excuse other than we forgot to order if you value your time try Bees Keys if you want personalized service try Bees Keys if you want somebody that's a professional and we'll do what they say. Try Bees Keys. There is not a zero rating, and nothing can replace the 90 minutes of my life spent in getting to their store To find out they don't really care about customer service. If your time is valuable, shop elsewhere try locksmiths in southlake, Roanoke, Frisco or bees keys in Dallas

had family member passed away. Lisa from Laura's came by and Enrique. So quick, so professional…read moregreat price great quality. I don't think I could say anything better.