I've only recently moved my stuff into this storage facility so I will update it later. I'd actually rate this place at 4.5 stars for one instance and I'll tell you why. First off, this place is well kept and as far as a storage unit, I have zero complaints. The staff is friendly and professional and got me the best rate possible. I got a unit on the 2nd floor and using the freight elevator has been no problem. This facility and its staff are truly great. My only complaint is for the 24 hour service department which should show no reflection on the staff at the facility. I hired movers to help me pack and move my stuff into storage. The movers were late and it took a long time to load up the truck so by the time we got into the facility, it was around 10. I know the facility has certain hours so I was already treading on water but I had the movers help me so I had to complete the move that night. I was able to get in, but we finished close to 1am and could not get out. Since it was after hours, my passcode did not work. So my irritation is not because of the hours, but because the person I reached at the 24 hour help made no effort to help me. She just said leave your car there, walk out the gate, and come get your car tomorrow at 9am. So what am I going to do at 1am? And moreso I have these movers who have helped me move and they can't just leave. Then I had the movers call and whoever answered then helped reach someone who was able to remotely open the gate and we were out around 2am. That's my sole complaint. There is a fine for being there afterhours and thankfully the staff waived it for this instance but I just didn't appreciate the 24 hour service lady making no effort in trying to help or alleviate the situation and even started to give me attitude. read more

i am so disapointed in this storage place i am beyond upset. my house burned down on 02/15/13 and i went to get a storage with them because they are up the street from, on 03/16/13 i went to move some stuff out of my unit into a rental house we got till our house is rebuilt and i come to find mice dropping and dried up pieces of corn all over my furinture. The manger Todd admit that they had a mice problem that they just kicked out a person before i came for having food and in a storage unit in my building and thought they had it under controll. I mean you think they would have the common curtisy to let people know they have a mice issue. now i am totally screwed out of any of my belongings that were in my unit. my furniure who knws whatrat or thing crawled all over my mattress. I refused to move the items that are coverd in rat hair and feces. they told me if i do not remove the items they will send me to collections i am so beyond frustarted and upset with this place and with the only insurance you can get when getting a unit it does not cover for vermon or insects so i am basically fucked.. this is such bullshit.. read more

Excellent storage facility. Our non-profit dog rescue group needed a place to store event supplies. We at first had selected a 5' x 5' unit that turned out to be way too small to hold our stuff. A-1 immediately accommodated us with a larger unit the same day. We wound up renting a ground floor, drive-up outdoor 10' x 10' unit, which suited our needs just fine. The rental rate was affordable, and the hours of access generous. We no longer need to do public events, so it follows that we no longer need the unit. But it served its purpose great for us for the 4 years we rented it. Wonderful helpful staff, clean premises. Convenient central location for Orange County; close to the 405, 91, 5, 605 and 22 Freeways! Highly recommended. read more

Excellent excellent excellent. I was afraid to use this storage because I store very valuable things that mean a lot to me, family pictures, old things that to other people would be worthless, but to me, very priceless! A young lady by the name of Amy made me feel real comfortable, she made me feel real secure. Her attitude was excellent, splendid, exciting, adventurous, she reminded me of a cartoon character, just so nice and kind and welcoming!! The grounds are very clean, the storage is very clean, and the process is a piece of cake ABC. Thank you A1 storage, for handling my business!!!! Tah Tah!!!! IL!!!! read more

I am planning on renting a storage space at this facility(I have one reserved), the personnel are friendly, the place looks clean. The walls of the unit are metal, which is much better than the walls covered with drywall that I've seen at another storage facility I visited. So far so good. (Disclosure: This is my first yelp review. A free storage lock($20 value) is included in exchange for this review. But this is my honest review of this facility. Will update if/when needed.) read more

We are so glad a friend referred us to this facility when we moved quicker than expected. The staff is so friendly and helpful. Todd turned a stressful situation into an easy and convenient solution. The facility is clean, safe and easy to access. We have peace of mind knowing our belongings are stored securely here. We would highly recommend A-1 for your storage needs. read more

We have used A-1 Storage for over 3 years (just after my mom passed away). A-1 has always been a clean and safe environment for our precious belongings and grateful they kept excellent care of our things. Should I need a storage unit again, I would not hesitate to use them. The office staff has been great as well! Cindy S. read more

I don't normally write reviews but in this case, I'm making an exception. Great prices, clean facility, accommodating policies and well secured. The team at A-1 is absolutely amazing. I'm personally convinced that Amy and Marisol could run the world if given a chance, I would absolutely recommend this A-1 Self Storage. read more

Can't say enough how amazing the customer service is at this location! All of the crew is always friendly and eager to assist. Amy was great selling me boxes when I was moving . She was courteous and was eager to help :) Marisol and Todd are also eager to assist whenever I have questions or about my payment !! read more

Went in to inquire about a small unit. Amy was at the front desk and answered all my questions. She got the golf cart out and drove me back to show me the size I was interested in and it was a done deal. Clean, secure and easy access. Lynn J wrote a great review and I can contest to her statement. read more

This has great costomer service very convienen and very friendly staff they will go out of there way to make sure that everything is to your likeness. I one hundred percent recommend this place to anyone who wants fair priced storage units. #A1Anaheim #OneStopShop #StephArlene&Sam #WeSellBoxes read more

Lela and Sonya went above and beyond to help me downsize my storage unit yesterday! I am so grateful for their kindness and willingness to help!! I love this storage facility. I hope Lela and Sonya are consistently recognized for their amazing service!! They make this facility extra special!! read more

Wendy was awesome! She was very helpful and knowledgeable. Wendy answered all my questions and took the time to show me a few storage units till I found the right one I needed for my tools. I would definitely recommend A-1 Self Storage to all my friends and family. read more

Was a customer for 12 years. Just moved out last week. Moved out of state. Excellent management and customer service. Todd and staff always congenial and helpful. Good place to store those extra items! Convenient location and accessibility. Recommended! read more

A1 storage is an awesome storage facility. The entire storage facility is absolutely immaculate. They really do have an awesome group of people working there. I have used their storage units twice and I have always had a pleasant experience. Yoshika read more

Clean, secure facility. Never once saw evidence of bugs or other pests. Easy access to my space, and cart was readily available. Staff is friendly and very helpful. If/when I need self storage again, I will definitely come back to A-1. read more

Unit 484... The best place for storage in the big city Thank you! Amy and Todd Are very friendly and easy to work with. Professional and outstanding staff. The place Is very clean and secure. I give you both 100% credit... Tuisamoa read more

This location does an amazing job on helping their customers. We were greeted the moment we walked in. Wendy especially made the process of getting our storage such an ease. Would highly recommend for anybody who needs a storage. read more

Life safer thanks to them I have found the great price and the best location excellent customer service and very secure gorge was awesome explaining my rates and showed me around crystal and Wendy answer a lot of my question... read more