I am very pleased with the customer service. I believe his name is Todd. He made the process easy and the facility is clean,secured and overall what I was looking for. I looked at a few places before this place but knew right away that this place was where I wanted to store with. I recommend this place to others. read more

This is a great place to store your items. I really like the staff. They are friendly and very accommodating. It's also clean and convenient. I have been storing my items here for about 4 years and I will continue to for many more years. I would highly recommend this place. read more

The help there were wonderful. Very helpful . It is nice to deal with nice ppl. Very reasonable on prices. Would for sure recommend to anyone needing a storage facility .. read more

So happy to have found this location. Everyone is very friendly and patient as I asked many questions. Facility is very easy to get in and out of with a 26' truck. It is very clean and secure. Thank you! read more

Came here because of the great reviews on the page. The staff didn't disappoint and we are glad to have found them.

Clean and well maintained location. The team is friendly and helpful too! I would definitely recommend this location!

The great thing about this storage location is the wonderful staff. The customer service is stellar and the price point per square foot is great. Clean and well maintained. Highly recommend! Kudos to Tom and Amy for being so instrumental in getting any job done. read more

I've never had a storage before but I wish all leases were as pleasant of an experience as it has been here with this A-1 storage. They are very organized and neat! Todd and Amy extremely personable and make you feel like a family member rather than a customer. Amy went through in detail all the rules and regulation for the storage and even highlighted the important details that could be easily overlooked. She took me to view the storage and walked me through the process of how to enter and exit the facility and she did this before I signed. I mean I can't say enough about the attention to detail and customer service they provide here! It is clearly a reflection on the owners and management to have such a happy and content team of people working for them. Needless to say... I'm very pleased :) read more

EXCELLENT self storage facility, always clean, secure and well maintained!! Management (Todd, Marisol & Amy) is always friendly, courteous and professional. One of the best storage facilities in OC!! read more

Found this place after calling several other storage spots whom some were outright rude to speak to. Customer service here is exceptional. Marisol, thank you!! Highly recommend this place. read more

Marisol and Amy have been so friendly and helpful throughout this whole process of renting a storage unit. From the first greeting to the final goodbye. I highly recommend A-1 storage unit and get set up with these fine young ladies. Thank you again for making me feel welcomed and answering all my questions. read more

Came in on a Monday afternoon looking for a space big enough to store a billiards table. Todd helped me out and was professional and courteous throughout the whole visit. When we weren't too sure if they had any spaces suitable for me, he even helped me out and called other locations. Thanks Todd for the excellent customer service! Highly recommend A1! read more

I can't get over how helpful Marisol, Amy and Todd were! The team knew I was short on time as I was coming during my lunch hour. From the moment I walked in they greated me by name and had my paper work, lock and info card ready to go. I was in and out within minutes! The process of vacating the storage was just as quick! I highly recommend you give them a try! The facilty was well kept and lighted, I never felt unsafe or that my items would be vandalized! read more

I like this place. They always do a great job keeping the place clean and the people in the front office are always nice and pleasant to speak to. My only complaint is that if you are behind on your payment they are quick to start that process to get your stuff inventoried and on the chopping block. I get it that they have to be that way but excessive fees suck and they will stack them on you. read more

This is the nicest self storage location I have worked with. The staff is very nice and helpful. The location is clean, well kept and secure. Stephanie and the team have been great to work with. read more

This is a great storage facility that's very convenient for me. The team of Todd , Marisol, Amy are very friendly and professional. Todd took me on a tour to see the sizes of storage units. He's very knowledgeable and had good recommendations. You can see how clean and tidy the entire facility is firsthand. Marisol handled the additional paperwork I needed and is very helpful and friendly. Amy came to open the storage unit quickly when I arrived to put my items in storage. I got a good rate on a good size storage unit. You'd be hard pressed to find another facility with a great staff as this one. I would recommend this place based on my experience. read more

I had the best experience at A-1 self storage. Todd is a great help here. He gave me a great tour of the premises and help me choose the rite space for me and my family's items and also got me great prices on my unit. Couldn't be happier with my experience would definitely recommend this place for family and friends. read more

Excellent customer service here and a very clean facility. I am a returning customer on more than one occasion. The accessablility is great too! read more

Amazing prices in comparison to its competition. They do require a one time registration fee and your own lock. The place stays up until 10 which is great because a lot of other places close at 7. read more

I had a unit here for a year and a half. The office staff was always incredibly nice and helpful and prompt in their service. It's possible to pay online, so that was convenient when I couldn't make it by in person. The whole complex is clean, well lit, and easy to maneuver through. I truly enjoyed my experience with this storage place, which is unusual for storage places in general (in my experience). Great staff, service, and worth the price. I would certainly use this facility again in the future should I need another storage unit. read more

Stephanie is the best... she knows her stuff. Came here on a whim and was pleasantly surprised. Convenient and fast and friendly.

I was looking for a reliable place to keep some stuff while I looked for an apartment. I'm glad I found this A-1 storage center. Everything about it exemplifies professionalism, from their kind and helpful staff to the extremely clean premises. Their first month free policy really helped out with my financial situation. I highly recommend using this facility. You absolutely cannot go wrong here. read more

This location on Ball Road is always clean and secure. I always feel safe when I go to my unit and the unit itself is secure, clean and dry. Payment options are simple! They always give you a courtesy call and a grace period if you may have forgotten to pay (as I often do!). The staff is very friendly and helpful, especially Amy. When I was relocating to the area from San Jose, she handled everything over the phone. She even had Time for small talk, on more than one occasion giving me advice on local job hunting. Overall you could do no better than this place for your storage needs! read more

We have "stored" here for over 8 years. A few weekends back I entered our unit only to smell cigarette's. Oh! Me....Oh! Mywe have 2 and this was the one that had family photos and precious memories from my set and hubby's side who have died. I phone the front desk and immediately they picked up. I said I was concerned about the possibility of everything burning up. The manager hopped on a cart and went to hunt down the person who was smoking not only did he talk to him he took them in the office and I believe he told him the concerns and what could happen if stuff that could never never never be replaced burned. I LOVE these GUYS. They care and treat us as FAMILY. AWESOMENESS GOING ON HERE. read more

I found this place on yelp and saw the rating so I decided to try it out. Amy and Todd made it so easy to find the unit that I needed at a great price !! I would definitely recommend this place. read more

The customer service by Amy and Marisol was amazing. They helped my sister with her moving and storage needs. I would highly recommend this place for your moving needs. read more

Staff Marisol And Tod made the move for us easy ,Marisol you and Tod are the best . Is clean and secured. Very reasonable rates as well.

This location is very clean and the staff are very professional. Marisol and Amy are very friendly and their customer service skills are second to none. They gave me all the information I needed and answered all of my questions. I will definitely be storing here at this location while I'm deployed. Hooyah A-1, thank you for great service! read more

This is the second time around that I've used A-1 Self Storage in West Anaheim and Todd is always the one that I've conversed with. He always makes it easy for me (on both occasions) to obtain the best price per square feet as well as any offers going on throughout the month. Every time I went in to pay for my unit, all of the employees always greeted me with a smile and they always asked if I wanted coffee to go. I always said yes and left with a smile on my face. I would go back to this facility any day and I would recommend it to anyone needing a storage unit or two. Kudos to their staff! read more

This is one of the best storage facilities I have come across and for the price you can't beat it. The facility is kept clean and I was very happy with the customer service provided. Arlene is very kind and helpful with anything you need. All the staff here has a very pleasant attitude. Got a free month and that was awesome. The staff here is great. Highly recommend A-1 Self Storage! read more

Sarah is absolutely the best!! She was so friendly and professional. No wonder everyone loves this place. Thank you

Great place, friendly, knowledgeable staff. Easy accessible, and secure. Would recommend this highly.

I have rented at different storage places before but I will go back to this one for sure. The manager was so nice and personable. They could have been rude to me because I wasn't always on time with my payments but their customer service was the best I have ever seen, from the both of them. Thank you read more

Very friendly and helpful staff. This facility is very clean, well kept and secure. We were also given some promotional free small boxes during signing. read more

Thank you Todd and your staff for 7 years of awesome customer service! I would highly recommend this Storage Facility to family and friends. Always felt safe.... Everything is well lit, clean and secure. The staff is always so pleasant and patient. Thank you again! read more

My husband and I rented a storage unit yesterday. Marisol helped us through the process. She was very professional and friendly. She made the entire process so easy! Everything was as promised! It is clean, well lit, and secure! I will definitely recommend A-1 Self Storage to all my family and friends! Thank you! read more

Great team and great facility!!! Everybody very friendly and willing to help. Even read my movers the riot act when they noticed they were not packing my unit correctly. read more

Even though I did not use their storage facility at the moment. I have to say their professionalism and the way that they conduct business is superb. I would always use A-1 Self Storage when I need to have my property safe and in a manner that was on point. read more

I toured the facility with Amy...she was very helpful and informative. Showed me the facilities and my choices for a 10' x 20', a 10' x 25' and a 10' x 30'. Went with the 10' x 20' with drive up access. Priced lower than the surrounding areas and with the cleanliness of the place and the security, I was comfortable leaving my items here. I received 1/2 off my first month's rent. You have to put in a code to gain entrance and to exit so they keep track of who goes in and out. Also, the expanded access hours is what really sold me. I want to get to MY stuff at my convenience, but not so accessible as to have people in the facilities at all hours of the night. A nice balance of accessibility, security (access codes and surveillance cameras) and cleanliness. The sign up process was a breeze, they reserved my space but didn't start my rent until I actually moved in. They provide insurance up to $2,500 for added cost but I am using my renter's insurance at my main residence which covers the storage contents. The people I have dealt with are very helpful and cheerful. read more

Only have been using this place for less than a month so far, but have been really impressed so far. Todd has been the best, addressing any concerns I've had quickly and witg courtesy. Would recommend highly. read more