The staff at the front desk were incredibly helpful and made the process fast and easy.read more

Easy reservation over the phone. Friendly customer service & rental process was easy breezy. Plus…read moregreat prices... highly recommend them.

I did a bit of shopping around for a storage unit in my area. I'm very pleased to have chosen…read more Stor It in Downey for my storage needs. The process was smooth and the staff was pleasant to work with. Aden was a knowledgeable and attentive employee. Thank you guys!

Great place to keep your things safe....always very helpful... and the facility is always kept very…read moreclean..

Great service! Evelyn was very helpful. Was able to rent and store same day. Very clean and well…read moresecured facility.

Came here a few months back. Evelyn was at the desk. She was very helpful and patient, being that…read moreI had never rented a storage before and wasn't quite sure how the whole sign up process worked. She explained everything and took time showing us various units that were available. The property and units are clean and secure. Every time I've gone in to make a payment, the staff has always been friendly. We recently downsized to 5 x 10 and once again the staff was very accommodating in showing us the units that were available. Thank you Evelyn and the rest of the staff for your helpfulness. I highly recommend this storage facility.

Highly recommend!…read more Outstanding customer service at this location! Nathaniel goes above and beyond to make sure your experience at Public Storage is great! I had an issue with my storage unit located in an entirely different state - and Nathaniel managed the whole situation with ease, professionalism and pleasantness!

This had to be the Worse experience at this public storage with little to no supervision my unit…read morewas broken into mind you this place closes at 6pm my unit was on the 2nd floor and the lock was cut, placed inside on the floor with all of my belongings ran through several items missing and I was only given a slap in the face $238 for a claim worth over $4,000 bags of fragrances and $1.100 camera shame on you! The insurance only covers things of no value please read the fine print. The property manager was cold not showing any empathy or support as I broke down crying because my Dad's Dallas Cowboys coat was also taken and that broke my heart and I didn't want to act out because that wouldn't solve anything. I was left by myself on a cold stairwell until the police arrived to take the report the process took over 3 months.. meanwhile I'm paying rent but feeling this was an inside job!! The claim was released afterwards I moved out! I'm at a much better location with security alarms attached to my unit and property management on the property until it closes!

Highly recommend!…read more Outstanding customer service at this location! Nathaniel goes above and beyond to make sure your experience at Public Storage is great!

PS has Amazing deals for 1st time customers but for good loyal medium to long term customers, it…read moreseems that PS doesn't treat them with the same grace and dignity they deserve specially when they have been there for long term it's important to be acknowledged and get a loyalty promo deal The organization's customer service team is not the best when you call them at their 1800 number There can be lots of small, hidden expenses so get familiar with their procedures to prevent unexpected unnecessary and unwanted expenses Chris, the manager at this location is very helpful and knowledgeable. He is wonderful and he is onsite but unfortunately he has to go to cover other locations and other managers from other cities come to this office and they don't provide the same great service. Some hide information from you and they seem to purposely mislead you to make you spend more money on your rental Facility is clean, well maintained and lit Better storage pricing deals online at www.publicstorage.com Worth your time to check online than in person or over the phone

Excellent customer service. Elena, the store manager is…read moreamazing. Definitely would recommend this location to others.

I can't say enough great things about this location! The staff here are truly exceptional -- always…read morekind, compassionate, and genuinely friendly. Elena is an absolute standout. She greets every customer with a bright, warm smile that instantly makes you feel welcome. I've had a unit here since October 2019, and every single visit has been a positive experience. No matter why I stop by, I'm always met with helpful attitudes and a real commitment to making sure my needs are taken care of. And the cleanliness? Outstanding. In all these years, I've never seen a single insect -- no roaches, spiders, ants... nothing. My unit stayed spotless aside from a little dust, which is incredible for long‑term storage. If you're looking for storage space, I HIGHLY recommend this location. They offer a great variety of unit sizes, and the service is truly top‑notch. You'll be glad you chose them.

George and Joanne were very attentive when inquiring about a storage unit. They accommodated my…read moreneeds, and responded when they said they would. Oftentimes others don't. For example, I called and George answered the phone. He said he'd call me back in 5-10 min, as soon as he was done with the walk-in customer. No later than five minutes, my phone rag. George was also very thorough when showing me the various storage unit sizes, and provided pros and cons for each. This made me feel as though I was dealing with trustworthy folks. Their demeanor played a big roll in me choosing Nova. Super attentive, and they didn't seem bothered one bit when asking rudimentary questions. Overall, great place. Would highly recommend.

I am an extremely satisfied customer and highly recommend. I am a returning customer for years.read more

Highly Recommended !!!…read more Nova Storage in SOUTH GATE delivers exactly what you want from a storage facility: efficiency, professionalism, and cleanliness. FRANCISCO went above and beyond for me. From start to finish, I was in and out in FIFTEEN minutes--no hassle, no wasted time. The facility is exceptionally clean, well-maintained, and clearly run with pride and attention to detail. The location is easy to reach right off the 710 freeway, they're open seven days a week, and the entire experience was top-notch and professional. Address: 5951 Firestone Boulevard South Gate, California 90280 Phone: 562-928-4800 Email: SouthGate@NovaStorage.com If you're looking for a clean, well-run, and professionally managed storage facility, this is the place. Highly recommended. -- Jordan

The staff here is terrible. I've been having a storage here for almost 6 years and ever since Angie…read morestarted working there she acts like she owns the place. Staff is constantly asking for CASH in order to not be penalized for stuff that isn't even against my contract. I've contacted corporate they don't care either. This isn't the first time I've contacted them for extortion from their staff at this location so they must already be used to it and feel like I'm bothering them at this point. Avoid this place at all costs. Currently looking for another place where I don't have to pay 289 a month for a 10x12 storage unit.

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

I've been with Lakewood Self Storage for a year and 3 months now, and it's been a consistently…read moregreat experience. The facility is secure, always clean, and there's plenty of parking, which makes loading and unloading super convenient. What really makes this place stand out is the staff. They've been friendly, helpful, and professional every time I've needed anything. Whether it's answering questions or just making sure the property stays in top shape, they do a solid job. If you're looking for a storage facility that gives peace of mind and a smooth experience, this is it. Highly recommend! The price has went up twice in the year which is a drawback but it's understandable with how inflation has been affecting everyone. So I'll still give a 5 star

I recently moved in and was very pleased with Russ. He was thorough, well informed and made me feel…read moreat ease. I will check back in 2-3 months to update on pricing and extorting (as one review said) Russ was the man and I feel confident that he will resolve any future issues

Overall staff is great! There is no issue with staff on property. however the property needs…read moreimprovements first they need way more carts to move boxes. They only have 4 carts TOTAL for the WHOLE BUILDING and if one is left at another floor good luck. We had to wait over an hour just to get one cart during a weekend we were moving our stuff out. Also had Issues with using my code to access my floor to my storage for about 2 weeks. Ended up cancelling my storage after I received a 3rd notice of price increase to nearly double what it was. And theres constant people roaming around in and out of the floors.