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    A 100% Guarantee Heating & AC

    4.7 (127 reviews)
    Open • 8:00 am - 8:00 pm

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    This is supposed to screwed together not taped

    After I posted my review, I got a response back. Technicians came to fix our flue pipes, but that's only because I I told them carbon monoxide was leaking into our garage and requested someone come out the same day. PG&E had to shut off our gas until the technicians arrived. That is how dangerous this issue was. I was told that the technicians would come back this morning between 8am-10am but no one showed up nor did I get a call or text. The owner's wife expressed that she's out of state for a family emergency and will take care of our filters when she returns on Wednesday. That's in 5 days! I understand that they have a family emergency, but so do we. My baby and I have been to the doctors every week for the past 2 months for respiratory issues and our health is getting worse. Their website shows that they offer 24/7 emergency services but I guess our health isn't an emergency. I'm having a hard time breathing, coughing and having chest pain, but seeing my baby (1.5 year old) suffer is so upsetting. All they have to do is install 2 filter grills and they can't even do that. They told me it would cost me money to install it even though a filter box or filter grills are a state and manufacturer requirement. A third party told us that we shouldn't have even passed our inspections with the way our furnace was installed because it's not up to code.

    Close up of one of the many tears in the brand new roof.

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    5 months ago

    Good job fixing my A/C unit!!!! Prompt, thorough, job well done. I was happy with the work.

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    1 year ago

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    Evan T.

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    1 year ago

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    Evan T.

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    Evan T.

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    8 years ago

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    2 years ago

    Prompt, courteous, and explained everything that he was doing and why. Definitely would recommend!

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    6 years ago

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    3 years ago

    Quick service, very professional, and great prices! Communication was continuous throughout. I highly recommend.

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    4 years ago

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    4 years ago

    We've used this company twice and they are superheroes. Great communication and excellent service.

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    Evan T.

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    Page 1 of 4

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    Review Highlights - A 100% Guarantee Heating & AC

    “Although we decided to go a different direction, I would highly recommend Evan to provide a quote.”

    Mentioned in 42 reviews

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    Advanced Plumbing Heating And Air

    (401 reviews)

    Top notch in all aspects. - Respect for time/home…read more- Communication - Workmanship - Easy to do business with Came for a leaking sediment filter and ended up fixing all the little things around the house while here: + 2 faucets, 2 sink drains. I would recommend if you want things done correctly and completely.

    To our dismay, our 22+ year old AC unit stopped working at the start of a weeklong heatwave. We…read morewere able to secure a next morning appt with Advanced Plumbing, Heating and Air, and Victor came out, assessed the furnace and outside unit, and let us know that it was pretty much kaput (which we expected). Victor provided detailed and thorough information, and showed me all the areas that were broken/corroded and were contributing to the overall dysfunctions. We had had our dryer repaired a few weeks ago by different vendor, and Victor's assessment aligned with that vendor's assessment -- that we were possibly dealing with a full HVAC issue. Victor was able to apply a bandaid fix to hold us over in the heat and scheduled an appointment with Mark, who came to our home later that evening to do a further assessment and to provide us replacement and financing options. We were able to secure an installation appt of the new HVAC system two days later, in which, Bobby and his team came in and took care of. The installation took just under six hours and from what I could tell, went smoothly, though I did feel bad that they were installing the system on a very hot day. But they didn't complain and remained professional and courteous. Overall, we felt well-informed and well taken care of by this company! All the employees we interacted with were professional, personable, laid back, and provided us great, fast, and generous service and care. We ran into some hiccups with financing but Mark helped us iron that out quickly and smoothly. The investment of the new HVAC system was resonable and fit our home goals. I appreciated that we didn't feel upsold to or pressured, and that they took the time to understand our pain points so that we could make the best decision. We're happy with our new HVAC system and are looking forward to seeing the physical and financial benefits of having an up-to-date and more efficient system. Would highly recommend.

    Cozy Home Services

    Cozy Home Services

    (163 reviews)

    Outstanding experience from the beginning to the end with Cozy home services. Mark sold the…read morecomplete HVAC system to us and the team led by Roberto installed it yesterday. Roberto is absolutely amazing. He is not in a hurry to finish the job. He is a craftsman who takes pride in his job. He pays attention to the finer details. Roberto wants the finished job to look professional and he did an outstanding job. His assistant Salvador is also a very knowledgeable. He is quiet, and worked patiently. Zack, who assisted both Roberto and Salvador also worked efficiently. All three were very friendly and very respectful. Overall, great price, great product, good install by the outstanding team finally backed by the COZY GUARANTEE. Thanks home services for the outstanding job.

    We wanted to get a quote for a Mini split for our master bedroom since the regular HVAC didn't cool…read morethat room down enough. We called our regular HVAC servicing company which we'd had for the past 2 yrs. Unfortunately they totally fell short on several things. We ended up calling Cozy Home & Mark showed up on time the next day. He immediately put on booties so he wouldn't get our dark floors all dirty. He had already done his homework on the age and sq. footage of our house, which impressed us. Mark was very knowledgeable about our system as well as the Mitsubishi system we decided to go with. He was able to give us a quote that same day on both a single zone and dual-zone (we wanted the option to cool the living room too). Mark told us that it would only require one day to install the 2 systems, which was a lot quicker then the other company quoted, & the price he quoted us was even $1000 lower. They still had a slot open the next day so we told Mark to set it up. Roberto, Salvador, & Gaio showed up right on time at 8:30am, just as Mark said they would. The guys did a terrific job on the install aside from the dirt/dust. We were going to have them wear booties until we realized it would be way too difficult for them to keep having to take them off when they went outside throughout the day. They brought in a tarp to put down under each unit to catch some of the dust & dirt. We made sure to keep them well hydrated and well fed since they were here from 8:30-5:30pm, and it was 100 degrees that day. All in all the systems work wonderfully, and we wished we'd done this 2 years ago. We were so happy with the company, we decided to hire them to be our HVAC service company from now on.

    A 1 Guaranteed Heating & Air - Let our family keep your family comfortable

    A 1 Guaranteed Heating & Air

    (459 reviews)

    After 25 years, my Concord home needed a full HVAC replacement. I did my homework -- four quotes,…read moreverified equipment certifications, asked hard questions about duct sealing, zoning, and equipment sizing before deciding. A-1 answered every question confidently, corrected a spec error in their own quote when I caught it, and put everything in writing before I signed. Install day: Austin, Joey, and Edgar showed up on time. Floors covered, shoes covered, house treated well. Two days -- day one removal and new equipment, day two ductwork and zoning. Heating and cooling tested before they left. Full documentation handed over on the spot. No hidden charges, no surprises, no change orders. Price was mid-range among four quotes, but the warranty structure -- lifetime workmanship, no-lemon guarantee, payment at completion -- made it the best overall package. Still have HERS test-out and city inspection scheduled, but based on every step of this process I'd recommend A-1 without hesitation. Austin, Joey, and Edgar did a great job.

    While I was deciding to add a mini split to my 1938 home, their estimators were careful, listened…read moreto my desire to maintain as much aesthetic of the coved ceilings as possible, and were the only company who came up with creative and solid options to do so. They removed the old heat "oozer" in the living room, used the existing flue and mounted a lower unit as I was hoping. Three years later, they've been out twice for what they consider warranty work (a small pump failed) and charged me zero for the house call or the parts. They also helped me find a loan and proceeded the PGE rebates for me.

    Rendon Heating & Air - RUUD RD18 Heat Pump

    Rendon Heating & Air

    (54 reviews)

    Rendon Heating & Air Let me start by saying, we are 100%…read moresatisfied with the quality of the work, the friendliness of the owner & staff and the quickness the work was able to be completed.The owner David was able to come out, assess the issue with our AC unit and furnace, quickly get us a quote (that was more than reasonable) and get the new unit installed within 2 days. Incredible. Julian & Brendan, their technicians were knowledgeable and really gracious and friendly. I wouldn't hesitate to recommend them and would absolutely use them again if the need arises.

    As much as I'd love to support a local business, I would suggest everyone stay away from this…read morecompany. Let me start by sharing our experience. We bought a new home sometime around October 2025 and have a homeowner warranty. When we had an issue with our heater, we contacted the warranty company, and they sent Rendon Heating & Air to our home. Rendon assessed the unit and told us it could not be repaired and needed to be replaced, which our home warranty covered. Rendon came back and installed the new unit. While it seemed like it was working at first, it clearly was not. We were told everything was working properly, and since we are obviously not the subject matter experts, we trusted them. However, we continued to have a strong feeling that something was wrong with the heater. This is a gas heater, and every time we turned it on, instead of starting normally, there was a loud **PUFF** sound that literally sounded like the gas was about to explode. On top of that, it would take forever for the heat to come through, sometimes running for 20 minutes without properly heating the house, and we could smell gas. We contacted the warranty company again, explained the issue, and they sent Rendon back out. We explained everything to the technician. Their answer? The unit was working fine and the PUFF sound was "normal" when the heater starts. Ummm... okay. So we asked, is it also normal for the heater to run for 20 minutes without properly heating the house while we can smell gas? Their quick answer was that we needed to replace the entire unit with **their machine** and move away from the manufacturer's machine. Keep in mind, this was a NEW unit that THEY had just installed. Months passed, and we still had no real resolution. At that point, we decided to bypass the warranty company completely because we did not want them sending Rendon back to our house again. We paid out of pocket and contacted two other heating companies for independent assessments because we wanted multiple second opinions. Sure enough, both companies raised concerns. We were told that the gas line/pipe could be malfunctioning or improperly installed because a gas heater should NOT start with that type of PUFF sound. They also identified concerns with the air and gas flow and told us the installation could create a serious safety hazard. Based on what we were told, we decided to have the gas shut off and not use the heater until the issue is properly resolved. This is the part that makes me angry. We repeatedly told Rendon what was happening, including the puffing sound, lack of heat, and smell of gas, yet we were told everything was "normal." Instead of taking our concerns seriously and thoroughly investigating the problem, their solution was to tell us to replace a practically new unit with another unit from them. And the customer service experience did not make things any better. The lady I spoke with constantly talked over me, would not let me finish explaining the situation, and repeatedly questioned our concerns. She even questioned why we had waited this long to check the heater and why we weren't using it. OMG... why would I turn on the damn heater when it was 80+ degrees outside? And when we did turn it on to test it, we repeatedly reported the same problem and were repeatedly told there was nothing wrong with the unit. The entire experience has been absolutely ridiculous. More importantly, when a customer reports a potential gas issue, it should be taken seriously. We trusted Rendon because they were supposed to be the professionals. After this experience, I personally would not trust them to work on our home again.

    A 100% Guarantee Heating & AC - hvac - Updated September 2026

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