I want to give special recognition to Matt for helping out my family. Matt came by to check out our recent but poorly installed HVAC/AC unit (family friend installed it) in our home that was causing many issues. Matt was extremely professional and detail-oriented. He generated and quickly acted on the solutions he presented. He said the air conditioner wasn't hooked up properly, surprised it worked. Matt went on top of the roof to cut a hole for the pipe ventilation (we had gas was coming into the house). Truly went the extra mile. He squeezed us in his busy schedule and fixed all of our issues. He responded very quickly to all communication and informed us when he was on his way. It's the little things that go a long way. Made my mother feel safe & gave me peace of mind. Price was very reasonable. If you are looking for a good company with good people, you've found the right place. Thanks Matt & God bless! read more

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I needed a Thermostat and a inspection of my A/C unit. Matt came out the next day and installed a new Thermostat. He also cleaned and inspected the A/C. I really appreciate his professionalism and his quality of work. read more

Kazen Custom Heating & Air - New programmable Thermostat. - Heating & Air Conditioning/HVAC Near Me - Fairfield, California

The Best Around!! Matt and his team have many years of experience in the industry, they are polite and take the time to answer all your questions. read more

After realizing my heater was out for who know how long with the first sub 50 degree evening I searched for a space heater in my storage with no success. It was after 11pm so my only option was to use a hair dryer to heat my blankets up for a bit of comfort and rest. The next afternoon I contacted Matt to for a service call. He made time for a service call, was prompt, friendly, honest and fair. You cant ask for more from a contractor. He was able to trouble shoot the problem (burnt control board) and replace it with plenty of time to spare and to boot went above and beyond by cleaning out the burner orifices and filter to keep my home toasty all winter long. Thank you for your professionalism and great attitude you have a costumer for life here read more

Kazen Custom Heating & Air - Heating & Air Conditioning/HVAC Near Me - Fairfield, California

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We were previously told by another HVAC company we needed to repair or replace the coils, condenser, a valve and we were very low on refrigerant in our AC. Matthew and Cristian came out today and looked at the issue and fixed it right away. Matthew saw the on/off switch was burned out and the wiring needed fixing. They fixed the problems and was done within 30 minutes. None of the issues we were previously told was true. Matthew saved us thousands of dollars and we finally have cold air! His price is very reasonable. He even told us we'll need to replace the capacitor in the next couple of years. He gave us recommendations on where to get the part and how to replace it. I highly recommend Kazen Heating & Air for all your cooling & heating needs and/or problems. read more

Hands down one of the best companies I have ever done business with. Very responsive. Knowledgeable and the crew was courteous, and helped answer any questions we had. By far the best service and follow up I have ever gotten. This business is truly an example of how all business should run and interact with customers. And this business was referred word of mouth to me from a friend! read more

Our home HVAC system went down on one of the hottest days this summer and Kazen HVAC immediately came to the rescue. Called Mat Kazen at approximately 640pm and he responded within 15 mins, diagnosing and replacing a faulty compressor capacitor within minutes. I highly recommend Kazen HVAC, Matt delivered extremely professional and prompt service when the other companies couldn't. read more

Kazen Custom Heating & Air - Heating & Air Conditioning/HVAC Near Me - Fairfield, California

Matt was on time, on budget, efficient, quick to react to our emergency needs and a pretty nice guy as well. You would be wise to hire him and his team. read more

If you seen my past reviews you'd know I've had HVAC issues since I moved into my house. Well my AC finally gave out and unfortunately it was during a heat wave. Matt sent Ryan out to try and fix it but we quickly realized it was just time to replace. They understood my financial situation and gave me options for replacing the entire unit or just my AC. I ended up replacing the entire unit and Ryan and his team did an amazing job! Done in less than a half a day. Matt and Jason also communicated throughout the entire process from the first call to the final inspection. I must say this is one of the best, honest and trustworthy HVAC business around! Thanks guys for everything! read more

We had some issues with our AC. Matt was extremely polite and came the next day. He could have easily talked us into purchasing a whole new unit but assured us that a cleaning is all we needed. He came in with all social distancing protocols and did a fantastic job. A few days later... We had an issue with the installed thermostat. He came out with in two hours of the initial call; of course when he arrived the thermostat was working just fine and he didn't need to do anything. He even said, if it is a problem again to call. Naturally, when my wife came home a few hours later the thermostat wasn't working again. Matt came back out (twice in the same day) and FIXED the issue. Matt Kazen Custom Heating And Air went the extra mile for me and my family. I now have an AC guy... read more

We had an issue with our new thermostat and Kazen custom heating & air was out that same day and got me taken care of. It was affordable and the staff was friendly. I would recommend them to everyone and use them again. read more

I was referred to Matt by a reliable guy and he was 100% correct about him being the right man for the job. When he got to my place he gave me several options for installing a thermostat and doing a tune-up. One wired at around $285 and another wireless at around $385. I didn't want to bother with any painting, so I chose the wireless option. Matt was upfront and honest about the pricing and showed me the different units prices online. Before he arrived at my house, he gave me a 30 minute heads up and was within the scheduled window he gave me. Within about an hour, Matt noticed that I had a bit of a problem and showed me my furnace blower fan that had become clogged with pet hair and debris. It was a mess in there. He explained that it would charge an extra $200 to take the motor out and do a thorough cleaning at my option. At first I was hesitant and thought it was a pretty high price, but I went out to withdraw the cash anyways. When I got back, Matt realized that it was an unexpected charge and that I was a little worried about my budget. What would have been a total of $585, Matt brought down to $500 and showed me the work he did demonstrating that he wasn't trying to overcharge me. He sealed my furnace up better than it was before and it was clean as a whistle inside. On top of all of that, Matt told me that if I needed anything adjusted in the near future, like an earthquake strap potentially, or possibly metal flooring inside the unit, that he would come out and do it at no charge. I was blown away. I would recommend Kazen HVAC and Matt to anyone! read more

Mat and his crew put in a new HVAC system in one day. So professional and very polite. Answered any questions I had. If your looking to have this done, do not hesitate to hire Mat and his crew. Absolutely no reason to look anywhere else for someone to do the job. Competitive pricing. Top products. Top of his field as far as I'm concerned. Thanks to all who worked on my HVAC System! read more

fast service and FIXED. Matt and his crew were great. I have an older system and it went belly up at 114 degrees. so Matt shows up FIXED. I need a new system and will absolutely put my trust in Matt Kazen for any HVAC work and for my new system in the fall. This guy is super! read more

The furnace broke after we moved into our new house and Matt's firm came out in a day assessed the issue and fully replaced the AC, furnace and water heater. All three systems were 40 years old so we thought it would be a great time to simply replace all three. Matt came out with his team had all the installations done in a day and cleaned up the whole area as well. I recommend Matt if you're looking for a great price and trustworthy service. read more

Matt was great & came on a Saturday (after finally able to get lunch at 1:40P). Had expertise & fixed a leak at vent joint easily on my older Trane furnace. Another heating & air company sent 2 techs, both of whom said that I needed to replace furnace & venting up to roof. Both threatened dire consequences if I didn't replace including carbon monoxide poisoning. He didn't understand I had a CO2 detector next to furnace on wall. Thank you Home Advisor for recommending Kazen Custom Heating & Air in Vacaville. Matt Kazen knew what he was doing & even replaced my hallway ceiling air return filter for me. Thank you Matt & will recommend your company to anyone who asks for heating or air conditioning services. read more

Purchased a home built in 1956. Did a whole house remodel. Needed HVAC system as well as wall and attic insulation. Got several quotes, Matt Kazen at KCHA offered a fair estimate for our new system. From the first contact to the final install, the crew was friendly, communication was consistent along the way and the quality of work was superb! Kazen Custom Heating & Air gets our highest recommendation. Call these guys first if you have a need for HVAC or insulation work, you won't be disappointed! read more

These guys are professionals. They show up on time. The work they do is ALWAYS cleaned up before they leave like they were never there. Pricing is fair. Great attitudes. I trust them. This is the only company I use and would strongly recommend them for just about any job big or small. read more

Always there when we need him! We have had a couple different issues since moving into our home in November and Kazen Custom Heating & Air was there to save the day both times! When we do our eventual system upgrade we will without a doubt choose these guys! read more

We just have a new HVAC system installed by Kazan yesterday. They are quick , polite , clean , talented , and had the patience to deal with having my two year and 9 month old be crazy all day while they were working. Would suggest for anybody to use ! Budget friendly as well !!! The owner is personable and very down to earth ! read more

Matt responded within one day regarding an on-going issue with my furnace. He showed me the sensor and it was clean. He said everything on my heater was working fine. I just may have a problem with a thermostat. I have peace of mind. Thanks Matt. read more

Man, when your AC goes out when summer starts you start to panic, HARD. Matt answered the call FAST. He had someone out to us within a day, the whole process to replace a part took about 1 hour and the process was clean, prompt, and polite. You always worry about service guys charging an arm and leg and taking advantage, I can honestly say not only did I feel comfortable having them in my home, but I felt Taken care of. They recommended a maintenance and let us know a realistic time frame for when it should be done to keep things running smooth. He checked everything that could go wrong and we have a warranty for the replaced part! I will absolutely be using them again, but hopefully not for any more emergencies!!!! read more

Matt was amazing! He came over less than an hour before closing and replaced wires on our air conditioner outside and even vacuumed the indoor closet where the heating and cooling system is located. We have a newborn, so this was an emergency since it's so hot out and he responded right away with pure professionalism! I HIGHLY recommend Kazan read more

Matt and his crew are really professional! Answer every question you have and actually care about fixing your problem! They go above and beyond to help you, no matter the time of night! If you want your A/C or heater fixed, this is the best place to go! I highly recommend this company, hands down. Thank you Matt, keep up the good work!!! read more

We had a stinky smell coming from our heater vents. Called a different company first, they quoted us $4,000 and said our ducts are in really bad shape and needed to all be replaced. We were stunned. Called Kazen for a second opinion, Matt was very friendly and very informative about our issue. Patched up a few holes where the smell was coming in. Problem solved. Our family was so cold not being able to run the heater and we are so thankful for his honesty and work ethic. Would definitely work with them again! read more

I had another AC company come to my house when my AC stopped working and they automatically wanted to sell me a new system for 14k. I called Kazen Custom heating & Air and they came out within two hours of my call and fixed my issues without trying to upsell me for a new system. Matt did a great job and I will be recommending this company to my friends. Thank you for not trying to rip me off and just making my problems go away for a more than reasonable price. read more

Was really excited to work with a local company that was recommended to me by a friend for my heating & AC needs but I couldn't get them to call me back!! Spoke with Matt on the phone the first time and he said he'd call me back in an hour with some available appointment times. I went about my business and realized later on that he'd never called back. I called again the following day and he said he could come out the next day. He said for me to text him my address and that he would text me back with some time frames. He responded back with a thumbs up and smiley face after I sent my address but never replied with when he could come! I guess he didn't want my business that bad ‍ read more

I work with Matt Kazen on a regular basis and I highly recommend him for your HVAC needs. They are wonderful with residents and they do wonderful work as well. They are always attentive to our HVAC needs, knowledgeable, honest and great prices for the work they provide. Highly recommended! I don't typically write a 5 star review for a company unless they absolutely deserve it & Kazen Custom Heating & Air deserve all 5 stars! Thank you for all you do in keeping us warm in the winter and cold in the summer! read more

Matt showed up right away to give me an estimate and was very knowledgeable. My furnace was 30 years old and my a/c unit was about 14 years old. Instead of putting anymore money into this old unit we decided to replace everything with a Trane. Matt gave me a very good price and schedule a day. Matt had his guys at my house at 9 A.M. They removed the furnace and a/c unit in no time and hauled everything outside and kept everything immaculate. They worked like the professionals that they are. By 3 P.M. the job was done. I would definitely recommend Matt and his team. My wife and I were very happy with our new unit and how quiet it is. Thank you Matt and team. read more

Very professional and prompt service! Matt was very friendly and fixed our ac I would definitely recommend them and/or use them again in the future. Thank you Kazen Custom Heating & Air read more

We have worked with Kazen several times for various repairs over the last few years. I cannot recommend them highly enough. Honest, reliable, professional and not out to nickel and dime you for everything like some companies! read more

These guys are amazing. Fast, Friendly and incredibly knowledgeable, he offered to come out on a Saturday to replace our AC unit. Also very decently priced. I had two companies come out prior to Kazen, and they both gave faulty diagnoses. Kazen got it right and was prompt in fixing the problem. I will recommend them to anyone and everyone. Simply awesome. read more

Awesome service, honesty, efficiency, knowledge, and reliability!! We 100% recommend Matt Kazen and his workers and will ONLY use them in the future for any heating or air conditioning issues. read more

AC Repair and Replacement - *** A Very Honest Company!!! *** I had received a quote from one of those speedy national companies to repair my AC. The AC company said the AC was beyond repair. The quote was ** $11,600 ** to replace the AC and the furnace in a condominium. My brother recommeneded I call Krazen. Krazen was really busy during the last heat wave, but Krazen said $11.5k was too much money to pay and Krazen would do it for half the price. Krazen came to my house authorized for $6000. Imagine my surprise when Krazen called me to tell me the charge will only be ** $450 !! ** for some minor repairs, filters and testing, because the AC unit is in good condition. Of course I was happy to receive the news from Krazen!! I have no personal relationship with this company - just a happy customer. The number to reach Matt at Krazen is 707.689.7204. (call or text) read more

My AC stopped blowing cold air on a 97 degree day...I called Kazen and got a quick answer and an appointment for later that day. Matt checked out the problem, fixed/replaced what was needed, and inspected my inside home filters to see if they needed replacing (they didn't) and shared what other services he offered. It was a pleasant experience all the way around. read more

Truly a great experience working with Matt, I utilize him for all of my single family rental properties in Solano and Sacramento. Prompt, reliable, honest and fair in price! We will continue to do business with Kazen Custom Heating & Air! 100% satisfied read more

Great service. I was impressed with Matt's caring manner towards a potential customer. Matt was knowledgeable, honest and fair in his prices. I highly recommend Kazen Custom Heating and Air read more

I hired Kazen Heating and Air to install our new system in our home a few years ago and I wanted to update my review. Matt Kazen and his crew are as good as it gets. If you want an honest, reliable, and skilled people either fixing or installing your hvac system, this is the place. First, when we completely remodeled our home, Matt recommended we keep the hvac unit that came with the house which saved me $$$ and just refurbish it with the new ducts, etc. That was four years ago and He has come back only once (this week) to service my heater.. He was quick to respond and had my heater working immediately. He is responsive and arrives on time and keeps his commitments. Plus my unit is inside my dog run and lucky for me, all his staff are dog lovers and while they are servicing the unit, give my Siberian some extra love...Thank you Matt for all you do.. When I need a new unit.. its your company only that will install it!!! read more

Matt did a excellent job on our furnace and ac. The best price and completed in one day. I would recommend Kazen heating and air to anyone. Thanks Matt. read more

Kazen recently installed a new HVAC system in my rental. Did it quickly and efficiently for a good price. Highly recommend.