Purchased an apartment at Midtown Ave. Previous owners used A Advantage. We decided to continue their service. They provided us the same fee and did not raise it as new customers. They came out for the annual check for winter coming up. No fee as it is part of the service. Service person was very friendly and informative. Came out a second time a week later when I couldn't figure out why the heater wasn't working. Well the building runs on hot water for heating, and two levers had to be switched on to allow the pipes that service the heater to function. They didn't charge me for the 2nd appointment. And the building actually sent a message to owners the same day. Go figure. I appreciated their assistance. Highly recommend the company. When calling they are responsive and kind. The techs that come out are also professional. They don't try to get you to pay extra for anything. read more

Do not use this company. Predatory charging fees while trying to get an AC repaired. They do not provide photos after their inspection or repairs. Even if an inspection report says everything is okay, do not be surprised if there are suddenly items that they can charge you on a few months later. They continue to find new and creative ways to charge for pointless repairs. Save your sanity and just avoid. read more

We called A Advantage for a service call and cleaning for our HVAC. Jose was very thorough and was able to get our outside unit working up to par. The service call was very affordable and Jose was a very professional and helpful service technician. He gave us good advice and a very fair price. read more

I've used AAdvantage for several years (over a decade) and have always received great service. During the most recent service visit, Jose quickly diagnosed the problem with my A/C, corrected the issue, and provided me with preventive maintenance advice. The dispatcher was also very helpful. read more

We've been with AAdvantage around ten years and have experienced nothing but the highest quality of service. We had a recent emergency with the shut down of our system on one of the coldest nights this month. AAdvantage's technician, Jose, responded to this emergency within an hour of calling AAdvantage and quickly diagnosed the problem. AAdvantage's commitment to their clients was well demonstrated by Jose's rapid and informative response to our emergency. Thank you! read more

Great service. Been using AAdvantage for annual service of furnace and AC for years. Gerson came out today, arrived on time and completed the work. The whole team is great to work with. They called the day previously to confirm, sent an email and called when the technician was on their way. read more

Great service overall. Been using the service and inspections for years and the technicians have always been on time and extremely professional. read more

There are not many tasks I detest more than trying to get quality service pros in NOVA. I'd rather have a monkey rabbit punch me in the genitals. But when the wife says she wants heat, we'll then, it's time for me to turn the music up and ignore her. But after I did that for a few days I had to get to business. I was lucky enough to find A Advantage HVAC. John arrived promptly and got to work. He was upfront, professional, and a pretty likable guy. He gave me a few options to remedy my HVAC woes from A to X. He didn't really give me that many options, I just feel X needs more to do. I digress, A Advantage HVAC gets my business for sure. It was apparent John cared enough to give me options instead of padding his wallet. Probably not his, but the businesses. In any case, I highly recommend A Advantage. read more

Our technician called in advance of coming, was prompt and courteous. Wore his mask the entire time. Cleaned up and gave a thorough summary of the qork he had done. The company and its service plan are excellent and comprehensive. We've always been confident in the quality of the work they provide. read more

We have had A Advantage as our go-to Heating and Air Conditioning contractor since we moved into our home in 1994. Their technicians have always been very knowledgeable and professional. Enrique H was the technician who came to service our a/c units to get them ready for the hot and humid NoVa summer. He thoroughly cleaned the units in the attic and basement before measured and verified the the systems are operating well. He checked our air filters and said that they are still clean so we didn't need to replace them yet. Enrique was very friendly and efficient. read more

Charged us $150 to go to our unit and text us to flip a breaker in the house because there was no power to the unit. Flipped the breaker and Voila, A/C came on... $150 dollars... to have us... flip the breaker ourselves. read more

Trusted, professional service. Scheduling is easy and timely. Technicians and office representatives have always been polite and knowledgeable. Technicians are prompt, thorough, and keep our system running well. read more

I cannot say enough about having A-Advantage Heating and Air Conditioning as my company of choice! I have a 3-Zone home and A-Advantage has serviced my units since 1991. I had to have all three of my units replaced because they wore out (primarily due to aging of the furnace fire box) and additionally the A/C portion was using FREON (R-22) which dated them as well! All units have been replaced and maintained through bi-annual maintenance checks. The warranty portion of the installation contract has been honored quickly and without question; I might add the repair issues were minor and related to a fan motor and circuit board replacements. Love these guys; they treat me like family! and one more small thing - for service call response they usually provide a three hour window but 80-90% of the time the techs are there in the first hour! And I never had to make a call back! Their prices are fair; their techs are knowledgeable and competent. and they will not look for reasons to up-charge your call unless it really is needed. This is the company you've been looking for... I have had 29 years to change my mind! read more

We have been using AAdvantage for over twenty years and have received consistently good service over all of that time. The technicians are knowledgeable, efficient and polite as is their HQ team. Highly recommend. read more

Top notch and always within the time schedules agreed too. Folks know their work and come prepared. Questions are answered honestly and without the drama..I been with them more years than I can remember, but the service has consistently been high level. read more

This company was hired to perform a routine service in mid-March. Just over 4 months later, we found our living room flooded because the condensation pipe had clogged causing over $8,000 in damage. Cleaning the condensation drain is one of the major points of a service and a pipe does not clog up in just 4 months. It was obviously NOT done. Also, beware: when they supposedly complete the work, the tech will push an invoice in front of you and ask you to sign, telling you that you are signing it stating that the work has been completed. READ THE FINE PRINT above the signature line as it states that they are NOT responsible for ANY damage that may occur because of what they did or did not do. DO NOT SIGN IT! Signing this relieves them of any responsibility for any damage resulting from their negligence. read more

I have used their services for more than 10 years. They are polite and professional and do their best to accommodate an emergency situation. Their service contract is great because they keep track of the last service and call you to remind you that it's time again. I recommend this company without hesitation. read more

We wanted to get an air duct cleaning and A Advantage came out to do an estimate. They were extremely honest in letting us know it would not be worth it for our system and gave us free advice on how to best maintain our unit. I would recommend them to anyone needing HVAC service due to their great integrity. read more

A Advantage came through in the clutch after hours when my heat wouldn't kick on and the outside temperatures were dropping to the 20's. I submitted a request online that they responded to in a timely manner. Kevin soon called to follow up, arrived w/in 2-3hrs, and fixed it for a reasonable price. I would definitely use this company again. read more

Knowledgable! Friendly! HONEST! I had the fortune of contacting A Advantage Heating this morning to check my condos HVAC. A few hours later John, Service Manager, showed up. Once he looked at my system he began to explain what system I had. Turns out I have a heat pump in my unit that continues to run smoothly. When asked for the main unit, I told him the central unit was in the roof of the building. At that point he told me he couldn't charge me for half the work. It wouldn't feel right! I respect and, most importantly, appreciate John's honesty. I wish there were more honest service companies out there! The last company I hired to check my "HVAC" was happy to charge me full price! I'll definitely contact A Advantage Heating again! I highly recommend you do so as well. You won't be disappointed! read more

AC compressor went out last night and we needed a replacement. Called A Advantage and they had a service rep out to the house within an hour. John was knowledgeable and super-efficient and had us set up with a new compressor in a few minutes. AC's working fine. We'll call them for sure when it's time for us to replace the unit and the furnace. Also--the staff in the office working the phones were on top of their game. As a former customer service rep, I appreciate that some companies haven't forgotten that good customer service matters. Thank you. read more

I can't speak to their heating/cooling services but they do service Generac generators but not well. Our generator was not working and they came out and said the controller was bad and needed to be replaced and provided a quote of well over $1,000 to replace it (I want to say it was about $1,300, actually), in addition to the $175 trip charge. I called our normal generator service company who had previously been unavailable to come out and they said that same part is only about $500.00 from them. When our normal service company came out, they said the controller was actually JUST FINE but it was dirty inside and needed to be cleaned out with compressed air, nothing more. Apparently ants had gotten inside. Once they blew out the debris, the controller didn't need to be replaced at all. A Advantage either doesn't know how to properly service Generac generators, or wanted to take the shortcut and not try and actually fix the problem the right way, just the easy way. This is also after they rescheduled us to deal with other customers on a hot day, which I completely understand, however I went with them because of when they could come out since we were going out of town. After their delay, I might as well have gone with our normal service provider anyway, it would have saved me $175 diagnostic and over a week of delays. read more

Strongly recommend John, the Lead Technician from A Advantage. Superb guy to deal with.....always polite, thorough, professional, and honest. Have used this company for many years and always ask for him. read more

I've used this company for over 20 years to service and eventually replace an aging HVAC unit. They are very professional and responsive in an emergency. I would not hesitate to recommend them to service or purchase a HVAC system. I highly recommend an annual service contract. read more

AAdvantage is dishonest. I don't like calling people liars, but they lied to me. We had them replace a humidifier in our third floor furnace room earlier this year, in February. A few weeks ago, in mid July, we noticed a drip/leak coming from a ceiling light in our second floor bedroom. We then went upstairs and found that there was a leak near the furnace, which we assumed was coming from the humidifier. We then got Aadvantage on the phone late on a Friday evening and asked them whether they would advise us turning off the water valve which supplies water to the humidifier. They said "No" and that there was no need to turn off the water valve. They came the next day (Saturday) and found out that a part went bad inside the humidifier which resulted in the leak. The part going bad is not their fault, but they should have told us to turn off the water valve to prevent additional water damage. There are several stains on the ceiling now in that bedroom and the adjacent closet has significant water damage, with a section of the drywall likely in need of replacement. We asked Aadvantage whether they would cover the repair costs. They said "No" because the part had gone bad. When we confronted them and said that we had asked whether we should turn off the water valve on Friday night, they denied telling us that there was "no need to turn it off" and their manager, John, said, "I told you to go ahead and turn everything off." He NEVER said such a thing. We would have gladly turned it off if we thought it would have prevented additional water damage, but Aadvantage was convinced turning off the water valve would not have prevented additional leakage. Shame on them. read more

This is a wonderful company! I have used AADVANTAGE for over 15 years for my heating and air conditioning needs. They are extremely reliable, friendly, and most importantly RELIABLE! Whenever I have had any problems, which always occur after hours I get a prompt callback from one of the managers and immediate service. Many of the technicians and managers have been with the company for over 20 years which speaks volumes to the character of the company. I HIGHLY RECOMMEND AADVANTAGE! I am a customer for life! read more

A-Advantage came out to help with a minor heating situation and went above and beyond to help resolve the issue. All the staff were courteous, helpful, prompt and knowledgeable regarding what needed to successfully meet my needs. I Received a discount voucher, which helped with cost and the work was outstanding. I will use this business again. Thank you. read more

Good customer service. I just called to ask how much it would cost to install a new fan coil two-pipe thermostat in my condo unit and the technician was very honest and gave me a very good idea of the cost range. He even suggested that, sometimes, the maintenance people in the buildings can do it for less. I told him that I did contact maintenance in my building and they said that a contractor would charge 580 dollars to install it and that they could do it for 150 instead. The technician said that it depends on the thermostat and it could indeed cost up to 580 dollars and that the price from the maintenance people was a good deal. Now, that is honesty and good customer service. I will check with my maintenance peeps but because of this good customer service I think I would trust them more if I decided to pay a little more and use the professionals. read more

I have used them a few times in the past for my HVAC. I have to say that they are very professional (they address me as "Mr. so and so" and don't call me by my first name like so many other moronic businesses out there). They show up on time, they are knowledgeable and their prices are reasonable. They might charge a little bit more up front for a service call than some others, but they never try to gouge you on the parts and labor like some others have tried to do. My only complaint with them stems from their persistent calling about service packages and seasonal inspections. For a while there they kept calling and trying to sell me on additional services. Each time I said no thank you and asked them to stop calling. By the fifth time it got old and I filed a complaint. Eventually they got the message and stopped with the calls, but it was aggravating. Otherwise they would earn five stars for quality of service and pricing. read more

My furnace fan would not come on. Yes they responded in a reasonable time. However, they charged $110 for a diagnostic test. The young man who came, not only "reeked of alcohol" he did not even put on shoe covers and walked on my brand new carpet. When asked if his shoes were clean, without looking he responded yes! NO ONE has worn shoes on this carpet and could have cared less or respect my property. Even the cable companies know enough to wear shoe covers. Once the diagnostic test was done, he called his supervisor. I was told they could get the part but it would be about an hour. Not a problem, I was still under warranty. After "SEVERAL PHONE CALLS" and missing a whole day of work he showed up 4 1/2 hours later! He also did not wear SHOE COVERS and walked right onto the carpet. It took less than 10 minutes to repair and charged me ANOTHER $175.00 with NO CREDIT from the $110 which I paid earlier. I expressed my dismay and was told no one would give me credit for the early visit. I called around an other HVAC companies told me that their charge would have been ONLY the $175.00. I proceeded to call their office and received NO COMPENSATION. This is outrageous and very disrespectful to the home owners property. DO NOT USE this service, they are in it for the money ONLY. Customer service is not even in their thought process. So disappointed in any company that takes advantage and is not fair. I explained to them I would give a bad review if they did not give any consideration. So here I am, giving them a BAD REVIEW! read more

Beginning in 1990, A Advantage maintained the original 1950 furnace in our house and upgraded our AC. They did so most professionally. Just recently, however, the old system gave up the ghost and after consultation with A Advantage regarding several alternatives and related costs we elected to have them install a new furnace and paired AC unit. In the process we worked with several people, all of whom were knowledgeable, personable and professional. At times, there were four folks at our home to ensure that the removals and installations went well. They did and the new systems are working flawlessly. I have especially high regard for Mike, John and Isaac. We'll continue to trust them with ongoing service and will certainly consult with them as we consider different options for our old house. read more

Excellent service! Can't say enough about this company and "John". I have faithfully used them for over 20 years. They saved my home and possibly my family when they found a totally charred breaker box from another company installing a heat/ac system on a breaker of the wrong amps. Several times that company returned and charged me to replace the under rated breaker. Finally I called A Advantage. They came late in the day and immediately identified the problem, showed me the black charred back of the breaker box, notified the county, shut the elec service off and worked through the night to replace it and keep my family safe. Since then I have had boiler and heat pumps put in the home we moved into. When the a/c malfunctioned and the pan overflowed the came immediately, upgraded the overflow and repaired everything to my satisfaction. The owner himself came and inspected it and worked out a very reasonable "split" on the total cost. Last winter my wated heater leaked and stopped working. The were there the same day and replaced it at a very reasonable price. I continue to have all my maintenace and service done by John at A Advantage and highly recommend them for all heat, a/c and water heater service. read more

i have been using a advantage for over 25 years. they serviced my last unit which was the original unit and i sold the house with it. it was 30 years old. they installed a unit in my new house last year. it is purring like a kitten and giving me all of the heat i need during these freezing temperatures. i highly recommend them. their service is professional and they are an honest company. read more