I called for a clogged laundry room drain over the weekend. They were responsive, professional, showed up on time, gave me a quote over the phone with no ambiguity or hidden fees, and fixed the problem quickly. I would absolutely recommend them to anyone. read more

Update. Revised to one star because after months of requesting paperwork for our water heaters - NO RESPONSE!!! They can't be bothered to return calls or give us our warranty and required paperwork. Everything went south once they were paid. read more

Needed a plumber and finally had a reason to see if Plumbtastic was as honest and trustworthy as I had thought after our first interaction. Verdict: YES, THEY ARE. Kirby and Brent are just genuinely good guys who will absolutely do the best they can for you and your home. Honestly, I felt as taken care of as if I had family working on my house. They did great work at the most reasonable cost. Even beyond that, though, they made sure to always tell me what was going on, warn me when it might be best to have my kids out of the house because of loud noises or dust, and work non-stop to fix my issue. When my furnace needed to be moved for the repair (my 70 year old house's original pipes collapsed completely under our concrete slab), they even called around to find an HVAC guy for me, and their guy was 1/3 of any of the HVAC estimates I got on my own from the well-known companies! They made sure the timeline worked out so my family didn't have to go without heat during a cold day and that level of consideration was just wonderful. I'll never use a different plumber, and you shouldn't, either! read more

We had a pipe burst on Christmas Eve so I called Kirby and he was able to came out on Christmas morning! He was compassionate, efficient, and as always he was remarkably skilled. He identified the exact issue; the water is back on and and this can now be dealt with during routine business hours. And all the while...he was wearing a Santa hat! This group is truly amazing. Thank you Plumbtastic!!! read more

Excellent service, friendly and dependable. Prices are fair and both Kirby and Brent are just very good plumbers and nice people.

Kirby and Brent are beyond awesome. (I can't believe it's taken me so long to write this review; I'm such an ungrateful wench.) Let me start with our formerly fugly powder room. I wish I'd taken some pictures, but suffice it to say that the theme was bamboo and clamshell (think Elvis Presley in Blue Hawaii). When it was finally time for the renovation, we were so excited that we ordered the Geberit wall-mounted toilet, with a concealed tank, stainless steel flush plate, and dual-flush system, without consulting a single plumber. Little did we know that this wouldn't be a standard Lowe's-Home-Depot job. The first plumber demurred, admitting that he, like many in his trade, was not familiar with this type of toilet. The second one gave us an estimate that we honestly thought was a joke. Enter Plumbtastic. Kirby and Brent were straightforward with us from the beginning, acknowledging that they'd never done this type of an install before and promising to do their best if given the opportunity. And their best was spectacular. They handled challenges (and our 105-year-old house is full of challenges) with skill and grace, finished the job as quickly as one could expect under the circumstances, and charged a very reasonable price for all their hard work. They've done other, smaller jobs for us over the last few years, and we've recommended them to many friends. Their work is always superb, they're consistently prompt, and you couldn't find two nicer guys. Kirby actually declined payment the last time he fixed something because, he said, it only took a minute. What?!? Once I came to, I put a check in the mail to at least compensate him for his time. Here's to hoping that the Year of the Sheep is free of plumbing troubles, but if it isn't, you know who to call. read more

Plumbtastic Plumbing - Our beautiful Geberit wall-mounted toilet, with a concealed tank, stainless steel flush plate, and dual-flush system. - Plumbing Near Me - Rockville, Maryland

I had such a good experience with these guys (Kirby and Brent) the last time they came out to fix my toilet stop valve, so I decided to call them again. This time, it was on Veterans Day so i was lucky that they were available. As usual, when I called, I asked for a price to replace a wax ring which is the ring underneath the toilet to keep the toilet water from overflowing. I heard from my neighbor below that they thought my wax ring was damaged and causing water damage to their unit. When I called, they actually remembered me and said they would come out between 11-12pm. There are several things that want me to praise, which I'll get to in a minute, but for one, they only provide a one-hour window, while other places make you wait all day and they are always on time, so you won't have to waste your whole day waiting for them. But on a more important note, they are honest guys who aren't trying to make a quick buck. Also, they are really pleasant and even take the time to wear booties in your house so not to dirty your carpet or wood floors. Super, over-the-top politeness. Anyway, when they pulled up my toilet to access the wax ring, they noticed nothing wrong. Then they said that they wouldn't charge me for coming over!! I couldn't believe it. They said they didn't feel right to charge me for that service when it didn't need replacing. That goes a long way for being honest. I really couldn't believe the kindness and work of these guys, so I'm writing a 2nd review just to explain my experience. These will be my go-to plumbers from now on. read more

Brent provided Excellent service & quality workmanship. He changed my three flush valves in less than an hour. I was very pleased.

I hired Plumbtastic for a small job (removing an unused part of my gas line that was in the way) and they were fantastic. Easy to schedule appointments via text and arrived on time both times. The price was very reasonable for the job, and I will be definitely calling them in the future for jobs both big and small! read more

They were on time and very professional. I asked if he had shoe covers, which he didn't, but offered to take his shoes off for the job. Price was reasonable, but I sought them out more for the type of job that yelp says they do. I didn't know it was black owned, but that was a bonus! ..two brothers that are actually brothers! read more

These guys are amazing and accommodating. Initially my husband called them on a Friday, and we were able to Schedule an appointment for midday Wednesday. Unfortunately, I had received a nasty dog bite and was in the hospital and completely forgot about the appointment until I saw they left me a voicemail. I called them back and explained what had happened. They were completely compassionate and understanding of my situation and rescheduled for Friday afternoon. Two gentleman arrived, and they arrived on time, if not a few minutes early. I explained how we bought a bank owned home and we wanted to check out our appliances. I wanted to double check the connection of our dishwasher and our washer and dryer. And it's a good thing I did. Even though our dish washer was ok, none of the wiring or hoses were hooked up for our washer and dryer. That would be a second round of water damage in our house I couldn't handle. All in all, I would definitely hire them again. Update -- 3/6/18 We called this place again on Monday for a leak from under our kitchen sink. They told me they could be at our home the next day (today). Brent arrived on time, was courteous enough to take his shoes off even though it wasn't necessary and fixed the issue within minutes. read more

In response to Kirby, I contacted your company in September of 2021, not 2022. I wrote my review last year but failed to post it at that time. I recently noticed that hadn't posted the review for your company so I did so in in August 2022. I didn't randomly select your company for a bad review. In my original review, I even complimented the person that came out for the original analysis but then you guys ghosted me and I never heard from you again. Based on the reviews, I suspect your work is very good but there was a lack of follow up. Hope that explains the date discrepancy for you. read more

I am a Property Manager of many DC apartment buildings, and often rely on Plumbtastic to save the day! Brent and his crew are SO trustworthy, reliable, and my residents have always sung praises of their kindness and expertise. They are responsive, perform excellent work and charge fairly! First time I called Plumbtastic was for a failed ejector pump, after having been stood up by 4 plumbers. I called in the evening, and they came out the next afternoon. They were a life saver that day, and many days after that. Wonderful, Wonderful WONDERFUL! read more

They came on-time, discovered my water intrusion problem was non-pipe related. Gave advice on how to fix it. Didn't ask for a fee. 10/10 will call again. read more

Used plumbtastic for many years but will not anymore. I called them to come out to look at and fix the pipes under my double sink in the kitchen and replace the garbage disposal. When they finished I asked if I could now use my dishwasher again and was told "I should be able to". 3 days later after using my dishwasher twice I noticed that there was water coming from underneath the floor tiles and the tiles were coming up. Plumbtastic came out the next day (the other brother) and told me that the dishwasher wasn't connected - one connection and they never checked it. They claimed it wasn't there fault to check when I hired and paid them to fix the pipe connections under my sink - and they didn't take 2 mins to unscrew the bottom door of the dishwasher to check the connection even after I asked if I could now use my dishwasher as I hadn't used it in 6 years because of my concern w the pipes. Ruined floor that cost me $2500 to replace the floor tile and water damage. I doubt that these guys are insured and that is probably the main lesson I learned here and to not ever use them again. I used to recommend them to everyone and they just acted like it wasn't there problem. Not professional. Oh, but they did tell me they had a "floor guy" who could redo my floor. Yah, no thank you. read more

They were great! I had a difficult problem with my shower and they persisted until it was solved the best and most ingenious way possible. They explained everything that was going on really clearly and made all efforts to cause the least disruptions to the house. I really appreciate their work and efforts and especially being able to use my shower again! Will certainly be calling them back to fix plumbing issues that come up in the house. read more

Brent did a great job installing an outdoor faucet (spigot). He arrived when he said he would, and the price was reasonable. The only problem was that Proconnect charged an extra $4.95 for their "Proconnect platform fee", which they said (when I called to ask what it was) was for a 30-day warranty and that Plumbtastic's 1-year warranty started after that. Don't know about you, but I hate it when companies surprise me with fees that are not explained. Anyway, I would hire Plumbtastic again, but without going through Proconnect! read more

Very responsive. Called around midnight and was able to the option of coming on the spot (slightly more expensive) or the day after. We chose the latter. They were able to solve the problem in 40 minutes. In comparison, plumbers from a chain who I shall not name not only were unable to find the clean out but quoted me three times the price. read more

I called these guys to fix some minor things around my work place. They came out, had a great estimate, and that's where the good stopped. They told me they would come out on Wednesday, and on Thursday they called saying they couldn't make our appointment (that had been a day earlier) and had to reschedule. They didn't show up. Don't waste your time with these guys. read more

Week one: Plumbtastic is scheduled to come out for an estimate. They call several hours before the appointment and say that they had a scheduling mix up. We rescheduled for the following week. Week two: Twenty minutes after our appointment time, I call Plumbtastic because nobody has showed up. They say they have to check and call me back. When they call back they tell me that their van broke down, and the technician never made them aware of it. When asked what was wrong with the van, when I could get a plumber, or any other logical questions, the only response I got was "I don't know. Can we reschedule for tomorrow?" I would not recommend Plumbtastic plumbing. read more

So one day I go and take a shower and when I go to turn the faucet off it doesn't actually turn the water all the way off. There is still a significant amount of water coming out of the faucet. I call Plumbtastic Plumbing at 6:30pm and they answer! They are at my house at 10:30am (exactly on time) the next morning, check out the problem, go get a part, and are back and have it fixed in 45 minutes. Kirby was incredibly friendly, professional, and even played a bit with my very excited puppy. The kicker was that while most places I called wanted to charge $150 to just come and look, Plumbtastic billed us $90 for parts and labor. I cannot recommend them highly enough and will certainly be using them again! Thank you Plumbtastic Plumbing! read more

Thanks fellow yelpers for helping us find a plumber! We called them in the morning and they were able to send out guys on the same day. They arrived at the time they indicated they would be here. The two technicians were very courteous and professional, and were mindful of our rules of no shoes in the house. They finished the job promptly and cleaned up the work area before they left. Shout out to one of the lead technicians, Kirby (not sure if I spelled his name correctly)! They also charged us exactly what they quoted beforehand on the phone. I will call them again if we experience plumbing problems in the future. I would definitely recommend this business to my friends, colleagues, and family members! read more

Kirby and DJ found my problem in a matter of minutes - the wax toilet seal failed and had created havoc in the floor below. The guys were great. Took their shoes off as soon as they came into my house. The company recommended a company to do the restoration work. read more

I cannot say enough about the Plumbtastic Plumbing team. They were very responsive and courteous, were able to schedule our non-emergency appointment within 3 days, and quickly and professionally handled what turned out to be a very minor issue (we're new homeowners and were perhaps too quick to call the professionals rather than try and fix the issue ourselves). Oh, and the best part - they didn't charge for the service! Granted, it took less than 5 minutes, but I still expected to pay at least for the fact that they drove to Capitol Hill and put us on their Saturday schedule. But no, they politely declined and moved on to their next appointment. You can bet that they have customers for life now, though. If we ever have a plumbing issue my first and only call will be to Plumbtastic. read more

During the recent cold spell, my pipes burst and I had water on three floors on my two-family vintage DC rowhouse. What a mess! I called like 5 plumbers with good ratings on yelp and no one responded except Plumbtastic. They came out and in less than 20 minutes had identified the burst pipe - awkwardly placed behind the kitchen sink - and replaced it all for only $250. A contractor I spoke to earlier who couldn't come out estimated it would cost $700 - $1,000! While I had them there I asked Plumbtastic for an estimate on installing a shower (just the plumbing only) in a tiny space in my basement bathroom. Their estimate was less than one third another estimate I had received. read more

We had a visit from Plumbtastic recently. In our 1950s house, a blockage had formed in the basement main collector drain, right where it heads down into the foundation. I tried punching the blockage through using a section of hose into the clean-out, but it must have been further along. Brent sent a couple of guys out and the experience was mostly good. Great: - Quickness of the work... they were done in about 10 minutes. - Equipment... right away they went to the heavy duty drain auger. - Helpful... they provided some dialogue and advice about the problem, and how to avoid it in the future. - '1st-time-customer' discount. Not so good: - Brent said it would be him, by himself, coming out to do the work. Instead he sent two other guys. That probably drove up the price. - They were 15 minutes late after a 2-hour window was given. - The price was maybe 30-40% higher than we expected, even with the discount. We will most likely call Plumbtastic in the future. They demonstrated competence and good customer service. Three stars gets to five if they find a more competitive price and better punctuality. read more

I had what I thought was a small leak in my ceiling. I called a bunch of plumbers, and plumbtastic was the only company available to come to our house within a day. Their customer service is fantastic and their response time is very fast. The plumber arrived right on time, however after two full hours, and 5 holes in my ceiling, he could not figure out where the leak was coming from. He advised that someone else would have to come out. They would bring a camera that could snake into the holes created by him. (Why didn't he have this camera with him? Wouldn't that make sense to carry this important tool with you to every job?) I had already spent 3 hours on a Saturday and still had an unresolved leak (which was now constant due to the hole in the ceiling). I had a second opinion come out later that night, and they were able to find the leak within 20 minutes. Not only did he find the leak, he advised that the amount of holes made by plumbtastic was definitely excessive. Rather than dry wall patches, we are now going to have to replace our crown molding too. In addition, there was mold from the constant leak that wasn't spotted by plumbtastic. Luckily I didnt wait until the weekday to have someone else come out for a second opinion, or I'd have a much bigger problem that a pipe and ceiling repair. If it weren't for their quick response time and friendly customer service, this company would deserve one star. The plumber, even though he couldn't find the leak, was very friendly-I just wish he knew more about plumbing. read more

I had a tough kitchen sink clog, so tough that when the came out (2 hours after I called), the two snakes couldn't penetrate. They advised they had something more powerful, but not with them, and said I could call someone else to come out that day, or wait and they'd be out the following morning to try again. And, they made sure I was aware I wouldn't be charged that day because they couldn't clear it. Totally stand up guys. I decided to wait and have them come back the following morning, which they did and removed the clog as promised. They were prompt, honest and fixed my issue with courtesy. I would highly recommend Plumbtastic! I am a very satisfied customer. read more

Like several others on here, had good experience with these guys. Contacted them on Friday, they came on Saturday to inspect the problem (hot water heater sprung a leak), answered the questions I had, and then on Monday morning they were in early to do the replacement. Quick and easy process, price consistent with the other estimate I had, no problems, no issues. Would use them again if needed. read more

I had a great experience with Plumbtastic Plumbing. Late in the evening the night before I was going out of town for over a week, I got a clog in my garbage disposal. On Saturday morning, during my train trip to BWI Airport, I took to Yelp to price out various plumbing services. Plumbtastic was my first call, and should have been my last. Their weekend fee of snaking a drain was $200, very reasonable compared to the others that I priced out and did not include a service fee or call fee. Kirby responded quickly, provided thorough information, and was out to my apartment later that day. Garbage disposal and drain now works great, and Kirby even provided advice to prevent another clog. Great business. read more

Plumbtastic Plumbing does it again! Our plumbing has a knack for bad timing - this time the leak started the day before we were expecting a houseful of guests. We called these guys at 7:00 am on the day our guests were supposed to arrive and they were there by 8:30, fixing the problem in a matter of minutes with their usual courteous service. Lifesavers, truly! read more

Called and set up an appointment for earlier this month. They said they'd be out during an agreed appointment window so I stayed home from work to be able to meet them. Company never showed. I called and texted both numbers for the guys and they didn't even bother to respond and explain why they bailed. Never heard from them again. Totally unprofessional. Don't waste your time with these guys. read more

I had a leaking shower. After spending several hours--and three trips to the hardware store--trying to fix it myself and doing more harm than good, I decided to call Plumbtastic. I chose them because I was almost sure I would need new parts, and it looked like they were willing to shop for parts and come back the same day. When I called their 202 number, it was immediately answered by one of the plumbers. (The 800 number on their website doesn't work.) I explained my situation and texted them a picture. They immediately replied that they knew what do do and could fix it for $100 that same afternoon. Well, that is exactly what happened. They (2 plumbers, including the guy I talked to) came when they said they would, calling 15 minutes ahead as promised, and within half an hour of their arrival, the problem was completely solved and the shower looked like new again. Not only that, but they had been able to fix it with the random parts I accumulated from my trips to the hardware store, so no new parts were required. It was all super smooth, super easy, and super pleasant. I would HIGHLY recommend Plumbtastic and will go to them first next time I have any plumbing issues. Call these guys! read more

The team at Plumbtastic is amazing! The best experience I've ever had with a plumbing contractor. Kirby and Osaro where so great. We had a pipe burst and I called Plumbtastic. Because of emergencies all over the city, Kirby couldn't get to our house immediately, but he helped me stop the flow of water using FaceTime! What plumber does that -- without receiving a penny. Later that evening, Osaro came out and fixed the problem. read more

They are amazing. Kirby and his team are very honest, prompt and charge fairly for each job. I had hired them in the past for an emergency food disposal leak, they came out very quickly and replaced the disposal same day. Did not over charge for late hours same day service. Today, we had a ceiling leak, initially kirby said they were swamped and could not help me but after hours of calling various companies and still not able to find anyone. Kirby squeezed me in today. Very happy customer and definitely will hire them again for other jobs. read more

We used PP this week for multiple plumbing problems we had let build up until we finally had a leak with our circulating pump off our hot water heater. They missed the original installation date waiting on the pump to arrive but didn't give us a lot of notice So my wife was very upset after spending a week without hot water in the summer time. They made up with it my fixing our sub-pump, bar kitchen sink, hot water pump, and a bonus was the upstairs shower that had never worked since we bought the house 6 years ago, all in under 2 hours. It wasn't too costly with all the work the two brothers plumbing team performed so by the end of he appointment my wife was so happy I even gave them a nice sized tip. Excellent service and they didn't charge us for an upgrade circulating pump as our heater has to push water up 3 additional floors from the basement. It was a real pleasure working with them despite the extra days wait to fix and a joy to take a hot shower again! read more

I had two separate issues and they were called when my contractor couldn't troubleshoot the problem and find a solution. Brent and Kirby showed up on-time, were courteous and answered all my questions. They fixed the shower head problem and also tackled an issue with my new sink faucet where I was dealing with a huge reduction in hot water pressure. While they were fixing that problem, they re-evaluated the way the sink stopper was installed and found that it wasn't set up properly. This is something I had also wondered about, so it was great they were able to correct it. They tightened up all the connections and everything has been working great ever since. After the work was done, I had a better understanding of the problem. I wouldn't hesitate to call them again if I had any plumbing needs. read more

We had a ceiling water leak happen on a Saturday night. They came by first thing on Sunday morning, figured out the cause of the problem (that a different plumber had missed), fixed it, and even did a good job of cleaning up the mess. I will definitely hire them again. read more

These guys are really great! I needed a plumber quick and I was at work and leaving town for a biztrip that sunday am and I needed a Saturday slot ...so I called for a leaky hall toilet and they said they could come out Saturday between 3 and 3:30. I was skeptical because usually you get the old before noon or afternoon...just sit around and wait for us.... these guys called before 3 and said they would be there within the hour and they were! they were neat, polite and efficient. I will use them again and I recommend them. read more

I recently worked with Brent, Kirby & Osaro to purchase & install a new water heater and replace pvc pipes with copper in my water closet. The project was a bit more complex than a basic install because the system also connected to my Condo HVAC system. They were very helpful, organized and were cost conscious. From initial quote to final install, they were extremely professional in all aspects of their work-- I will be recommending them to my neighbors & anyone who may want a reliable, dependable professional plumber. Look forward to working with them again in the future. read more