We tried to have our car serviced at this shop. The mechanic we talked to gave us a quote and we bought the parts to be installed since they gave us that option as it can reduce the proce drastically. We called multiple times to confirm the price as well as to inquire more about the service and finally ask if the price is still the same. And the mechanic said yes and just bring your car once you get all the parts, GREAT! sounds like a good deal. After we have gathered all the parts we tried calling the shop to get a schedule for the repair service. We had a hard time getting a hold of the person that we called and seems that he have a lot of reason not to talk to us for some reason. I let my wife actually do the talking even though i am knowledgeable on this things and transactions as well as talking to mechanics. I just wanted my wife to get her hands dirty so she has some experience on this things. However i was on the background to assists her. So when she called we have learned that it was actually his father who answer the phone and the guy we initially talked to was on the background some what, and my wife heard them in talking in spanish mentioning that he does not want to talk. Good thing my wife knows some spanish. We left a message that day to have us called back which we didnt get. Finally after calling multiple times when we get to talk to him he said he wanted a 100% increase on the quote he gave us. Which really sucks since we try to confirm this multiple times before hand, we even get to the detail on what are the things they will be doing for the service and then asking for the price again. It could have been okay if they changed it when we called since we were inquiring things since we wanted to make sure of the parts we are buying. We also tried to ask if there are some chances that the service price will go up during the work and they say it can but wouldnt go up that much since it can be just extra cost for some special tools used and he said it may just be 15-20 bucks or so. Now after this incident is hard to actually trust this kind people who lies a lot and actually gives you excuses and finally when you get a hold of them they wont carry their promise as they initially stated. Be cautioned with this people. But from our experience, its a good thing we got a hint how they work, and we will never even try to have our cars serviced from this shop. Take our experience as a warning as well, who knows we might have a lot worse time if we decided to push to get heir service. read more