Service is not lifetime guarantee. I used this company to reglaze a tub for my tenants and it did end up peeling. I called them as their work is supposed to be lifetime guaranteed however they tried to blame the tenants and that's fine we paid the $300 to have it reglaze again. Well once again it's peeling and I called them to see if we can work something out. I honestly would rather go through another company. Save yourself the headache read more

great customer service Alfonso and his team is responsible fast and have great customer service was on time and even suggested to come earlier than appt time ! my bath tub looks brand new I'm in love ! read more

Update: They sent two guys (different from the original pair) back to do some touch ups as promised. They sanded the floor imperfections and resprayed it. They also re-caulked the shower door frame (or applied over it, I don't know). They refunded the extra $15 credit card fee that was not disclosed prior to charging my card. They didn't bring any paint tools so they applied a paste over the paint chip, which to me doesn't really blend well (and I did tell them not to bother with the paint if they can't do it). There was also nothing to be done about the rounded corner that was sprayed into a 90 degree corner. All in all I think it is somewhat reassuring that they responded to my complaints and did something to fix it. However, they should have responded to my direct messages rather than wait until I posted the prior review. I updated the rating to what I feel is fair for the circumstances. read more

So glad I found Alonso and his team, they were absolutely wonderful. They helped repair a crack I had in my bathtub. My tub was reglazed, repaired, & reinforced Esteban was very clean, professional, & patient read more

They did a great job refinishing my bathtub. They took great care to do a clean and professional job. They arrived on time as well. Tv read more

A & E Bathtub Refinishing - Bathtub refinished - Refinishing Services Near Me - Altadena, California

Following up to my initial review. These guys stand by their word and guarantee. Respond quickly and came by to touch up the tub refinishing

Fair prices, quick and quality job. I tried to DIY my tub refinish and it was a disaster. I'm very handy so I thought it would be worth the it. Don't bother. The chemicals and hassle is not with it for a project like that. Hire these guys. read more

This is an update from work done long ago, but I was on Yelp so I figured now was as good a time as any to update this review to be more accurate of my experience. I've never really been happy with the bathtub work they did because it seemed to keep peeling shortly after they came to fix their work. Yes, they came out to fix it, but each time it was a hassle to get a call back and also they seemed annoyed to have to come out again to do warranty work. Also, their work seemed to get a little worse each time (rougher surface texture, bubbles in paint, etc.) In the end, I basically gave up calling because it was too much trouble to have them come out and just end up with more peeling again in a few months. I am just planning to replace the entire tub at some point in the future because I think refinishing just doesn't really work. Here's a pic of what the tub looks like now. Not very appealing. read more

A & E Bathtub Refinishing - The tub floor today. Pretty crappy looking. - Refinishing Services Near Me - Altadena, California

I had a great experience with A&E , they were very professional, and did great work I am very happy!

Alonso and Emanuel were stellar. They were extremely diligent and finished in less than 3 hours! They were careful to thoroughly clean up after, and best of all, our bathtub looks amazing. We are so happy with their work! Thank you! read more

A & E Bathtub Refinishing - Refinishing Services Near Me - Altadena, California

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After my review I was immediately contacted by Alonso and they came out right away to resolve my issue and make things right. I knew if I was able to get a hold of the right people. They would indeed fix it. The issue was communication with whoever I originally spoke with. read more

A & E Bathtub Refinishing - This is the overspray in which they acknowledged and said they would come back to fix - Refinishing Services Near Me - Altadena, California

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This company did a good job reglazing our bathtubs and sinks at the apartment I manage. We also used them for reglazing the kitchen countertop. Communication was pretty good and the price was fine read more

Stay away! I went with these guys because my cousin recommended them. Tub started to peel less than 3 years after for both our tubs. Never used heavy cleaners. This company advertises lifetime warranty but of course there's stipulations not told to you or given in writing. -only for peeling -must be reported within one month of when the peeling started -and send him pictures So I sent the pictures and then after all that no response but yet if you are a new customer the response time is incredible. Same day response and even says I can get you in tomorrow. no accountability, BS warranty, just bad business. Do not use them! read more

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Did a great job updating the tub and shower Was able to come out the day after giving the estimate, was very professional, organized and courteous. Totally cruddy old tile looks brand new. Spots that that had been patched in a really ugly way now match perfectly. Slightly more expensive than other quotes I got, but the guy seemed to know his business and I felt like it was worth it. read more

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It's been 16 days since my last post and I've been given the run around regarding my refund. Greg keeps telling me someone will be in contact with me at the end of the day but nobody from the company has reached out. This is what to expect oof your finish goes south. Next step is filing a small claims against them and also reporting them to the BBusiness Burea. I keep getting excuses that the check is awaiting delivery, these guys drag their feet so badly. They can't even get the customers name right. This company is beyond incompetent. read more

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Alonso and his team were so quick and professional. They made getting a quote via yelp so easy. He was at my house in 3 days to get the job done. They took about 4-5 hours to complete the job and my shower looked brand new. Would definitely recommend them to family and friends. And his work doesn't cost an arm and a leg compared to competitors. read more

We had the worst experience. 1. They didn't show up to the first scheduled appointment. 2. We made another appointment but the technicians still showed up up an hour late. 3. The original quote was $640 but they said to fix our uneven tub and we needed to apply resin. The job was now $1,200. When we built our home, we didn't realize we bought a defected bathtub. We have to refinish it every couple of years and we never used resin before. 4. When they were covering the room, they broke our pricey vase that was on the counter. When we confronted them, they told us they specifically told us to clear everything in the bathroom off the floor. 5. For the tub, we wanted them to apply an anti-slip surface. They applied an uneven layer of sand on the bottom of the tub and weirdly, spread the sand in places where it shouldn't be (sides and rims). The bottom of the tub is still slippery and is a hazard. I will never use them again. Beware. read more

DON'T WASTE YOUR TIME OR MONEY! A & E BATHTUB REFINISHING IS THE ONLY WAY TO GO! This review was not solicited. I am an actual customer and have been one for years. Years ago, I did thorough research and chose this company to glaze a bathtub at a rental that was built in the early 1900's. Esteban of A and E did a beautiful job! Recently, I have had the opportunity to have the bathtub re-glazed at the home where I grew up in (I am 59 years old). Again, A and E has come through for me! Alonso has outdone himself and made the bathtub LOOK NEW AND BEAUTIFUL! I have never seen it look so nice since my parents never glazed this bathtub before. My sister had her bathtub re-glazed by another company years ago---she never asks me for advice and I didn't know that she was going to refinish her bathtub or else I would have referred her to A and E. She told me (after the fact) how much money she paid for the service. She paid almost $300 more for the bathtub refinishing than what A and E has charged me for the same services. Personally, I think that my bathtubs that have been refinished by A and E look way better than that of my sister's bathtub. WHY PAY MORE MONEY FOR A RESULT THAT IS NOT AS GOOD? No reason to. That is just throwing money away! I have A and E in my contacts and on speed dial (just kidding). I will never rely on another company for my bathtub refinishing needs. Isabel is the office assistant and she is on top of everything . . . very professional and efficient! --John and Alice read more

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so great! after some squatters ruined our parents house shower - A and E Bathtub Refinishing made it look better than new in one day for a very reasonable price. Extremely happy with their level of service. THANK YOU!!! read more

This review is long overdue - We bought a home a few years back and the guest bathroom was horribly outdated. We didn't use it much, so we decided to leave it as-is until it was time to replace the tub, etc. A few months later, I came across tub refinishing as an option and contacted a bunch of companies to get quotes. A & E was very responsive and gave me a fair quote and said they could come out the next day. The refinished the tub, as well as the dated tiles and it looks so much better. After about a year, I noticed that the paint was peeling around the drain. I contacted Alonso and he came out the next day and fixed it. Then it happened again after a year. Again, Alonso came out and fixed it. Not only did he do a great job the first time, but he stands behind his work and came out twice to fix it. Very impressed with Alonso's business ethics. read more

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Thus company did a great job BUT it began peeling within 3-4 years, they fixed one area. Now more is peeling everywhere and the owner refuses to repair for free. They're advertising that their work is a lifetime warranty , that's is a lie. He refuses to do it and says I waited too long to notify them, I told him well it just started peeling again! He said there is no record of them doing work for me, I sent a copy of the check and with the invoice number and that wasn't good enough for him, He is still refuses to fix my tub unless I pay! Take your chance with them if you want. read more

A & E Bathtub Refinishing - Refinishing Services Near Me - Altadena, California

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Very responsive and reliable. Happy with the results. My dad had his spa refinished and he was satisfied as well. read more

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Excellent customer service with excellent results. A & E refinished three bathrooms for me and everything turned out amazing! Night and day difference. Would highly recommend this company for anyone looking to have tile refinished. Kathryn Smith read more

We had Alonso and his team from A&E re-glaze our bathtub and tiled shower area earlier this month. Wow, what a huge improvement! It looks way better than I even imagined it would. When they finished we found a few tiny areas that needed to be touched up, and Alonso came out right away to make sure everything was completed to our satisfaction. It really looks perfect. Great service, and a great value. I would recommend A&E to anyone looking for a cost effective solution for refreshing their bathroom. read more

I purchased a rental home back in September 2016 and hired A&E to reglaze the sinks and countertops. Although the workmanship appeared to be of good quality upon completion, my tenant notified me in January 2018 that the kitchen sink had been peeling. When I contacted A&E to see if the repair work is something that is covered under their warranty, Alonso Treto replied and said he would get back to me. A month went by and no word from A&E...so I shot another email asking for an update...and here we are, another month later and still no reply. I finally arrived at the conclusion that I was not going to ever get a response, so I bit the bullet and looked into hiring a different company to take a look and give me an estimate for the repairs. According to the new vendor I hired, the peeling happens when the sink isn't properly cleaned and prepped when the glaze is first applied. The reglazing should definitely last longer than a year and a half. After paying over $2K to A&E for my sinks and countertops, I just wish their service would have produced longer-lasting results. Needless to say, I will no longer be recommending them. read more

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First off, I had another company (associated with the Home Depot) come out to give me alternatives re: my tub. The store itself indicated that refinishing was an option, with the installation of a new door. That seemed acceptable, since my tub was in good condition despite it's age (29yrs). Too good to be true you might say huh? When that unnamed company arrived, they were not having any of that refinish stuff! This Home Depot sponsored company pushed a replacement tub to the tune of $6000.00 +! At that point, I wasn't having any of them. Now, the good news...my wife found A&E Bathtub Refinishing, who offered a warranty on their work. They sent out Luis, who was very courteous and professional. He repaired the damaged fiberglass and refinished the surface to a sparking shine, without...and I emphasize...without damaging the surroundings. What?! I got a good looking tub, and my ecosystem is unscathed? That is beautiful! Ok...he did drip three drops of paint, but promptly cleaned it up. That's what I'm talking about! Professional! Other guys would just rub it in with their boot! Needless to say, I am happy. I would recommend A&E to anyone I will follow up with a post review after using the tub, but I suspect it will be "all good." Why am I so confident? Hello...they have a life time warranty! UPDATE: It is now Aug 2018, approx 2 1/2 months after having the job done. I noticed a couple cracks develop in the floor of the tub. I called for a repair per their company policy. I was told that they will call back to schedule an appointment...still waiting & still confident that they will honor their commitment. Stand by for results...I really hope I do not have to change their rating. Update #2: Well, they did it! They honored their warranty and fixed the cracks...and quite nicely might I add. I am officially impressed with A&E. They kept their word and stood by their product. The rating stays @ 5 stars for me. read more

A & E Bathtub Refinishing - Refinishing Services Near Me - Altadena, California

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Arrived on time, masked up and happy. They said it would take about 3 hours to re-glaze our 1956 tub. They were finished in 2 1/2 . Clean, neat and saved us alot of money by not having to replace the tub. Thank you Alonso. And if you text the company for any information, Isabel is "right-on-it" and will respond in a very timely fashion. Highly recommend these folks!!!! read more

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Good guys who do good work and value customer service. Highly recommend if you're looking to add some sparkle to your restroom.

I like that Alonzo showed up on time and started working nonstop. The final product is much nicer than I expected. I would have done my other restroom the same way if I knew better. Polite, courteous and professional. The value for the money is great. I hope the photos show how well it turned out. Now I just need to paint and change vanity sink. Very reasonable for a restroom make over. This is why you hire your own specialists to do certain tasks for you. You get the more of a personalized VIP experience as apposed to hiring a general contractor to hire people for you. Design is the most important thing a general contractor can do for you. They see remodeling and new modern designs often so they know what to suggest. I suggest you google modern up to date designs of whatever project your planning and save a ton of money in administration or design fees. Best regards read more

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These guys are awesome! From estimate to completion of project, I have to give them an A+. On time, clean and professional! I would definitely recommend them. read more

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I highly recommend A&E for any reglazing projects. Alonzo was extremely easy to work with and reliable.

We recently had a new shower light installed and it immediately became clear we needed to reglaze the bathtub. We called Alonso that day and he was here within 48 hours. He's extremely responsive through text and we even decided to throw the kitchen sink in while he was here. They were quick, clean, and our tub & sink look great! read more

I highly recommend A & E Bathtub Refinishing. Alonso is professional, does a a fantastic job and is priced fairly. I will use them again!

Where do I even begin?! From start to finish, everything was perfect. I reached out to several reglazing businesses on yelp requesting quotes to reglaze a tub and a stand up fiberglass shower. Greg from A&E responded within 5 minutes asking me to send photos (mind you this was at 7am on a Monday morning). I sent the photos and he called me immediately. He gave me prices for both, which were more than fair, and said he could send someone out tomorrow and have it done the same day. I set up the appointment and Luis showed up the next day at 9am. He was the kindest man who took great care and pride in his work. He spent time explaining how to properly care for the tubs after and left the place spotless when he was finished, loved him! The tubs came out immaculate, like brand new! I can't recommend A & E enough! Thank you again!!! read more

A & E Bathtub Refinishing - Refinishing Services Near Me - Altadena, California

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Our contractor hired A & E Bathtub Refinishing to refinish our 1941 cast iron bathtub. We love this bathtub and we didn't want to replace it. Luis arrived on time and proceeded to explain the refinishing process. Luis was extremely professional and very efficient. He prepared the bathroom covering to protect the new tile and flooring and set up a system that directed the fumes outside. He cleaned up everything, leaving nothing behind. The entire process took less than 3.5 hours. Our bathtub is gorgeous. Just like brand new! Luis provided exceptional customer service and exceptional quality work. I could tell he takes pride in and loves and cares about the work he does! I would definitely recommend Luis and A & E Bathtub Refinishing. I have attached a pic of the 'new' bathtub (wish I would have taken a before pic) and the original bathtub tag which was found during the remodel. read more

A & E Bathtub Refinishing - Refinishing Services Near Me - Altadena, California

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Esteban and Alonzo were very professional. Their work is outstanding and I would highly recommend this company.

The chemical these guys use does not last. I have been a customer of A&E for several years and their product is low quality. Yes, at first you will see four or five star reviews saying "they did a great job" and "they were really fast", "my tub looks like new" and yes at first everything looks very nice and new, but the material they use doesn't last more than two years. I have had this company come back within two years because as others have shown with their pictures, the material peels off. No, is not wear and tear and no we do not drop stuff on the tub and no we never use a plastic/rubber tub mat. Is just that their product is not high quality and it degrades within two years. Yes the guy gives you "lifetime warranty" hahaha but guys, NOBODY gives you lifetime warranty there is always a catch and eventually they will make you pay and they will blame it on you giving you a bunch of excuses saying that it was your fault. That's how these guys work. They have come back to my house to redo the glazing at least three times in a period of approximately six years and the result is always the same, their stuff peels off. I will no longer do business with this company and will try someone else. First impressions are always good with A&E but I have been a long time customer and my review is based on long term experience and so sorry but I cannot recommend them because my tub has peeled over and over and in the end they wanted me to pay another $300 to come and re-do it, again. read more

Fantastic job on our bathtub refinishing. I highly recommend A&E. They were very accommodating with scheduling and the techs were so nice and so professional and did an outstanding job. Very happy customer! read more

As apartment managers, we have re-glazed dozens of bathtubs over the years. Gave A & E a try this year when our former contractor went out of business. Unfortunately, this was one of the worst jobs I have seen over the course of my career. The there were large curtains, where too much material was applied and ran down the sides of the tub. Also dirt spots in the bottom of the tub where debris got mixed in with the re-glazing material. Normally, a contractor will send someone out to re-do the tub correctly. The applicator rudely denied there was anything wrong with the work, saying it was fine and the best he could be expected to do. I don't care to argue about it. They will not get our business again. I reccommend you stay away too. read more

We were about to hire the same guy who did this job over 5 years ago. He had a one year warranty and it had been over 5 years. I searched Yelp, just for fun, and found A&E. I sent Greg the before picture to get an idea of what they would charge. It was about the same as the original guy, but with a Yelp discount. When Cezar came to do the job he discovered it was more than the picture revealed. I wasn't surprised since I've hassled with a gap between the pan and walls for years. We came to an agreement and he did a beautiful job. See for yourself. When I saw his work I could not believe it. He did a beautiful job and was so nice about it. I highly recommend this company. I have before and after pictures but I can't seem to post them here. The work is remarkable. I must add that Cezar told me how to take care of the newly repaired shower pan for best results. read more