Pro: the problem was fixed Cons: showed up 3 hours early…read moreand was very rude saying he'd been calling and nobody answered. Drove 35 minutes so we better be home! Was rude several other times saying the lighting in the kitchen was bad and another time asked him about problem and he said I'd be fixing that if that were the problem I would not use them again just because of the technicians rudeness.

Derek was very prompt in returning my call and servicing my LG refrigerator. He was able to locate…read morethe problem, fix it with the part he had in his truck, no waiting on a part. His price was fair and I would recommend.

My Miele dishwasher was not draining. Called several repair companies and they did deal with that…read morebrand. Called the manufacturer and they recommended the only certified Miele repair in the Milwaukee area. They were $165 just to show up and a week out to be scheduled. End up calling about 6 appliance repair companies. Then reached out to Dave's Appliance service. Very nice guy (Dave). Explained the situation with my dishwasher. He provided me advice over the phone which might be the cause. Followed his instruction and resolved the issue. The fact that he took time to listen and explained possible causes and instructions on how to deal with the one cause I found to be exceptional customer service. Although he never came to my house or billed me, but took the time to help me over the phone speaks volumes. Will contact him in the future for all my needs.

A friend and I tried for months to repair oven in my Samsung gas range. Sometimes it us best to…read morejust forgo the YouTube DYI videos and call a pro. After wadting time and money on cheap Chinese parts from Amazon, I called David's Appliance Service. David came the next day, a little later than expected, but within 45 minutes uses of the promised time. He didn't waste any time in replacing the ignitor and didn't ridicule me for my failed repair attempts that creates more work for him. He offered a one-year warranty on his work and parts I will call him because he is local, efficient, dependable and honest.

Put in an online request for support on Monday night for my Samsung dryer making a rattling noise…read more Had appointment availability within 48 hours. Our service technician Nicholas was thoughtful, communicative, talked through best practices, and the range of their offerings. I also appreciate the text and image so you know who is showing up at your house. Pricing was not nearly as expensive as I thought it might be which was an added bonus! Amazing experience, amazing services, and amazing tech Nicholas! Will absolutely use Mr. Appliance Service again!

Absolute incompetence. "Repaired" refrigerator Monday. $500. It is Tuesday and the "repair" is…read morenot fixed. DO NOT RECOMMEND. AVOID. SCAMMERS.

I paid $224 and they did not fix what I asked them to. John said the stove top was supposed to…read moreoverheat that way.

Had another issue. This time with our freezer light switch. Jacob was so knowledgeable about the…read moreproblem and it was fixed the next day after my part came in! On time and always honest about the charges. An excellent company!

Brandon gave me a heads up that he was able to arrive quite early if that worked for me. Friendly…read moreand informative, he asked several questions, turned on the washer, did some online checking to verify the issues, and declared the patient near death. Though I wanted better news, Brandon explained the issues thoroughly and offer helpful suggestions about brands that might serve me better than the 10 years I got out of this Maytag. His suggestions were later born out by Consumers Reports reviews. I should add that scheduling was a breeze because the business line is answered by a knowledgeable and friendly person committed to service. (I know it sounds like I'm a relative or something, but I'm not. They're just that good.)

It went great. They came out looked at my washer and tested it. Sadly I had to buy a new one. The…read morerepair guy was very patient, respectful and answered all my questions.

Our washer was howling during the spin cycle. During their multiple visits (to try other parts…read morebefore finding the culprit), they were transparent about their troubleshooting and explained the steps they were taking. I learned a lot about how to clean my dryer and vent thoroughly, through chatting with Furkan during his first visit! They are not stingy with knowledge or recommendations; it's wonderful to have honest, local appliance repair professionals who don't talk down to you, but actually educate. The cousins determined that it was going to be a $500 transmission/gearcase repair; they recommended a new washer because of the wear on the other parts inside, over paying for an expensive and likely short-lived fix. We decided to go that route. We're having them come back to clean the coils of our refrigerator next week. I could NOT recommend them more highly!

Best experience I've had by far with with any repair person. Came over to my house 30 minutes after…read morewe placed the call for a dishwasher that wasn't draining. super nice and knowledgeable. He was so good that I asked him to look at all the other appliances that he services. Took apart my burner on the stove and fixed that. Checked out the refrigerator for an extremely etc. All for a lot than the other providers that I contacted.

I called Syd about our screeching dryer and was lucky he had afternoon availability the same day…read more He gave me a 4 hour window and called when he was 15-20 minutes out. Syd arrived and quickly opened the dryer up to diagnose the issue and provide a cost for the repair. He had all the parts needed on hand and was in and out in less than an hour. Pricing seemed fair considering our dryer should last quite a bit longer. Syd came highly recommended by a good friend and provided some help over the phone in the past. I was glad to meet him in person and support his business. Syd is very friendly, knowledgeable and loves what he does. He did a great job for us and we will definitely call him again for any appliance repair needs.

Just a good honest repair man. I've used him several times. I highly recommend him. He's always…read moreright here, always a good price.