I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

Can't say enough good things about Cypress Auto. They are always so friendly and always take care…read moreof the problem no matter what it is. Literally bring your car here for whatever your need is and save yourselves the hassle and headaches that other places cause. This team has help me so much since I've started bringing my car here for maintenance. They have fixed my engine for various issues, fixed tire issues and given me peace of mind every single time. The work is highly quality and never rushed. You and your car are not just another ticket to them, unlike other business. Highly recommend Cypress Auto!!!

This review is well earned by the sales rep Brian at the front desk. Calling Brian's customer…read moreservice one star is generous, to say the least. I came in today to get a quote for a check engine light related to an O2 sensor. Before coming in, I had already priced the part so I could confirm exactly what was needed. Prior to agreeing to the $200 diagnostic, I asked Brian whether any of that fee would be credited toward the repair if I moved forward. He told me that **half** would be credited, meaning $100, which I felt was fair. Based on that, I expected something close to the following: * Diagnostic: $200 ($100 credited) * Labor: $200 (install time is .9 hrs + 1 hr diagnostic) * O2 Sensor: $179 (the same OEM part costs $59.98 at any auto parts store) Brian then quoted me **$579 total**. When I asked about the previously mentioned diagnostic credit, he declined to honor it. I also asked if I could bring in my own part. That's when things really went downhill--and honestly, I wouldn't have posted this review if it weren't for what he said next. In a very belittling tone, Brian responded, *"Do you bring your own lunch to a restaurant?"* He then continued by saying the building costs $10K a month and that they're expensive because they can be. That may be true, but I'll never know--because I would never, under any circumstances, do business with someone who treats customers that way. Thanks for all your "help," Brian.

The staff is very kind and nice, provided me with free soda and coffee, and finished my car very…read morequick. Will definitely recommend and come back

Absolutely outstanding experience from start to finish. The team was incredibly friendly,…read moreprofessional, and efficient. Probably the easiest smog check I've ever had done. They got me in right away and had me back on the road in no time. They submit my paperwork automatically to the DMV, I didn't have to do anything there. It's hard to find honest, trustworthy shops these days, but this place definitely earned my business. Great prices, great customer service, and zero hassle. Highly recommend to anyone needing a smog check. I won't be going anywhere else from now on! Thanks to Isaac, Blake and the crew for getting me taken care of.

WOW! Truly impressed with this location…read more They verified the brake caliper on my girlfriend's vehicle was not truly seized. Downey Car Care Center was going to charge an additional $289.47 for a brake caliper that was not needed and an additional $152.10 for a brake fluid service had we replaced the caliper. While Downey Car Care Center highly recommended the caliper, Alex's Auto Repair stated they did not want us to waste a lot of money if the calipers were not the problem. Truly grateful for Alex's Auto Repair prompt responses and amazing customer service. They verified the caliper did not need to be replaced. They simply lubricated our caliper. We were able to save over $400 and we are grateful. Thank you for your ethics, honesty, and time. It truly makes a difference. (photo on the left is from Alex's auto repair; photo on right is from Downey Car Care Center). So glad we got our brakes and rotors replaced by Alex's Auto Repair. We have not had any issues and we are even granted warranty. Thank you for your integrity!

I have no issues with their workmanship but would never go back due to their dishonesty…read more They said I need to change all four brake pads because they were all at 3mm. I went to another shop and they measured it and showed me that the front brakes were at 3mm but the back brakes were at 7mm and could go another 10k miles. Edit: Due to the gaslighting, I uploaded the picture of the measurements clearly showing what they told me.

Been taking my family cars here. Urbano, Miguel are honest, respectful, and dependable. They know…read moretheir job, and its affordable. They have have fixed various car problems with toyota, Kia, Honda and Ford. Have no doubt these guys are trust worthy.

Still a 5-star rating! I went to get my car's smog check at…read morea different business. I was told that the car would fail because of a permanent code. Turns out the transmission needed to have a small repair made. I then took my car to California Auto Care and I told Urbano what I was told by the other guy and he told me to simply drive the car around 200 miles so the code can reset. We did, and then I took the car here to get a smog check- it passed! Keep giving these guys your business! They're very honest!

Great experience. The team was quick, friendly, and had me in and out for my smog check in no time…read more Fair pricing and no hassle. I'd definitely come back.

Ali went above and beyond, and I can't recommend this place enough…read more Before even starting the smog test, he took the time to check whether my car would pass. He noticed that the system wasn't fully ready yet and explained that I needed to drive around 50 miles for everything to reset properly. Instead of going ahead with the test and charging me for a failure, he was completely upfront and told me to come back once the car was ready. That level of honesty is rare. He could have easily run the test and charged me, but he chose to do the right thing. Really appreciate the transparency and professionalism. I'll definitely be coming back and recommending this place to others.

Never answered the phone. Person had me hold but never came back. Had to give any stars if you…read morestart a relationship this way. The appointment system doesn't work in their website either. On to the next shop!!

Letter of Recommendation for Cypress Auto Repair 5043…read moreLincoln Ave, Cypress, CA 90630 To Orange county CA residence, My name is Fahim Fazli. I've proudly served in three tours with the United States Marine Corps in Afghanistan and have lived in this beautiful country for over 42 years. I have never been afraid to serve and protect both my birth country and my adopted home. However, I must admit that there are a few things I am afraid of: dishonest mechanics, dishonest lawyers, and dishonest dentists. Unfortunately, I have encountered too many of them across the United States. That's why I want to take a moment to sincerely recommend Cypress Auto Repair. I've known the owner for over 41 years, and no matter where I've moved or lived, I've never forgotten the honesty and integrity of this business. Recently, after some time away, I picked up the phone and called them again. I asked, "Do you remember me?" And without hesitation, they did. I brought in my Porsche for what I thought was a major headlight issue. But instead of taking advantage of the situation, they simply told me, "You only need to replace the bulb label, and we won't charge you for that--it's just part of what we do." That kind of honesty is incredibly rare. What makes this shop special is not just their skill, but the character of the owner. He owns the building and the land, so he doesn't have to overcharge people just to cover rent. When I asked why he doesn't charge triple like some other places, he humbly said, "Because I want to sleep well at night." That answer stayed with me. We need more honest people like him in every city--mechanics, lawyers, and dentists who care more about integrity than profit. I wholeheartedly recommend Cypress Auto Repair to anyone looking for honest, fair, and professional service. You'll be treated with respect, and most importantly, you'll be able to trust the people working on your vehicle. With deepest respect and gratitude, Fahim Fazli

Super fast and easy…read more I sent a bunch of inquiries for smog via Yelp and Fullerton Smog Center replied quickly and had the best pricing. They even offered $15 off coupon. I was probably in and out within 10 minutes. 100% recommend

Go here! Cheap, took 4 min…read more The rest I'm writing because for some reason yelp is telling me I need to have 84 characters