Lorenzo was upfront and thorough with diagnosing the issue for my car. On top of that, he was very…read morecommunicative, fixed the issue, and was very fair with his pricing. He even stayed late to make sure I got my car back the same day so I would have my car for work. Excellent establishment and I will be a returning customer.

Terrible customer service. Owner was very rude. I had an appointment at 10am to install interlock…read moreon Friday. They put other cars ahead of me and didn't start working on mine until 5pm at 7pm they still not complete. Still not complete They told me to take it to another garage. Last time I had the interlock installed with another garage it took them two hours and honored my appointment time.

Honest mechanic . Was looking for a ppi, and I'm out of state . Took good pictures and notes. Spoke…read morethe mechanic about the car and his opinion . If I lived in that state I would take my car to him.

This business is 100 percent fair, honest, and professional. They got my vehicle fixed immediately…read moreand did it for $800 less than Pep Boys quoted me. I dropped off my car at Pep Boys on Monday morning (on scheduled appointment) just to be called back a couple of days later saying that their master mechanic was in the hospital and they had no idea when or if my car would be fixed. Scott is the manager and is doing a fantastic job. I will definitely be returning for all of my vehicles.

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

The guys here were quick and efficient. I arrived and within minutes, they had my car up on the…read morerack, servicing me. A little pricey in my own opinion, but I feel they're very trustworthy and serviceable.

I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

Were in and out within an hour . AC fixed running cold, and 4 new tires …read more Hell yeah

I took my Infiniti QX80 to Integrity Automotive & Diesel expecting an honest, evidence-based…read morediagnosis. Unfortunately, my experience was anything but that. They kept my vehicle for two days and charged me for a diagnostic. However, the report they provided states there were no active, pending, or history transmission codes, the technician could not duplicate the concern, and no issues were detected while monitoring live transmission data during the road test. The only documented finding was that a small sample of transmission fluid appeared dark and burnt. From there, the technician wrote that they believed it could be an internal transmission issue and recommended replacing the entire transmission. What is missing from the report is just as important as what is included. There is no documentation that the transmission had failed, no confirmation of internal damage, no evidence of metal shavings or clutch material, no hydraulic pressure testing, no testing confirming a failed torque converter, and no objective evidence supporting such a major repair recommendation. I later discovered that Integrity Automotive & Diesel does not have the manufacturer-specific diagnostic equipment needed to fully diagnose an Infiniti transmission. Had they been honest about that from the beginning, I would have taken my vehicle to a shop that could properly diagnose it instead of paying for an opinion. To make matters worse, this opinion was reported to Carfax, creating a record based on a diagnosis that was never confirmed through testing. Integrity is built on honesty, transparency, and evidence. Based on my experience, I did not receive those things. I expected a diagnosis supported by facts--not assumptions. I cannot recommend this shop.

Best auto repair shop I've ever used. If you love your G or Infiniti product, Frank is the…read moreconsummate mechanic for your treasure. Never had problems they couldn't resolve. Friendly and clean and expert. There is no other place in Tucson to go, so stop hunting!

TJ, Joe and the rest of the crew there are pleasant and professional. I knew the repair was going…read moreto be expensive but they came in 20% lower than other shops, did great work and even washed snd vacuumed my car! I will not hesitate to go to them first with my Toyota! A+ service!

The staff at XPert Automotive are professional and knowledgeable. They take the time to explain…read morethings clearly, and their prices are very reasonable. We will definitely return next time we need service. Highly recommend!

I walk in hope that I will be treated with courtesy. WRONG…read more Man didn't even lift his eyebrows to me and keep working on computer. Just said " you want to make appointment $ 60.00 ". No explanation , he let me know I am bothering him.

He responded within minutes and came out the same day...on a Sunday!…read moreHe fixed a dent in my Lexus. Really excellent work...AFFORDABLE. Thanks Nick!

This guy was great! Nick was quick to respond to my phone message/Yelp request. Got to speak with…read morehim directly and get a ballpark quote (if issue was just as I described it and only replacing a bad rear wheel bearing on 2015 Jeep with rear drum brakes and front wheel drive) Nick not only had a reasonable hourly rate, but also gave me option to purchase new complete bearing hub assembly at his discount via reputable parts store he has account with, cost 2/3 of what I would have paid) Nick also came to my home to do service and knocked it out professionally and in less than 1 hour... plus gave a little discount because it took less than an hour. Other places wanted to do an inspection/diagnostic at their shop starting from $90 and up... many not even having that count towards service. Nick's overall cost with part was just over half what I looked at elsewhere... in some cases less than half. I already have a few future services planned with this mechanic... He advised me of costs and likely fixes for other issues for the future. Nick is a local young man building up a business and clientele via professional work conveniently done where you are at super rate... but mostly by word of mouth. Yelp reviews are few so far, which is a crime... Easy the best money I've spent with a mechanic in 40 years of driving. Try him out, you'll be glad you did.