We had been to another shop in a different town and was told we needed to replace our whole AC system, which didn't sit right with us because we knew it wasn't the whole system. We have a 2008 Ford F250. We called integrity and explained to them what was going on and they got us right in, got our AC checked out, identified the problem quickly and had it fixed in about a day, even with a hard to find hose that (was the only thing) needed to be replaced. Communication was top tier, they provided status updates constantly. Customer service is awesome and the prices are fair! Highly recommend this place if you are needing any work on your vehicles. Ask for Rich he will get you taken care of! read more

I took my Infiniti QX80 to Integrity Automotive & Diesel expecting an honest, evidence-based diagnosis. Unfortunately, my experience was anything but that. They kept my vehicle for two days and charged me for a diagnostic. However, the report they provided states there were no active, pending, or history transmission codes, the technician could not duplicate the concern, and no issues were detected while monitoring live transmission data during the road test. The only documented finding was that a small sample of transmission fluid appeared dark and burnt. From there, the technician wrote that they believed it could be an internal transmission issue and recommended replacing the entire transmission. What is missing from the report is just as important as what is included. There is no documentation that the transmission had failed, no confirmation of internal damage, no evidence of metal shavings or clutch material, no hydraulic pressure testing, no testing confirming a failed torque converter, and no objective evidence supporting such a major repair recommendation. I later discovered that Integrity Automotive & Diesel does not have the manufacturer-specific diagnostic equipment needed to fully diagnose an Infiniti transmission. Had they been honest about that from the beginning, I would have taken my vehicle to a shop that could properly diagnose it instead of paying for an opinion. To make matters worse, this opinion was reported to Carfax, creating a record based on a diagnosis that was never confirmed through testing. Integrity is built on honesty, transparency, and evidence. Based on my experience, I did not receive those things. I expected a diagnosis supported by facts--not assumptions. I cannot recommend this shop. read more

Integrity Automotive & Diesel - Invoice from diagnostic (Opinion) - Auto Repair Near Me - Tucson, Arizona

Were in and out within an hour . AC fixed running cold, and 4 new tires . Hell yeah read more

We brought our diesel truck in to have a leak checked and the temperature gage was high, the week of August 22, 2025. They 'repaired' the leak. We paid $2594.38 for the repair they said they completed. On September 5, 2025, we returned the truck as leak and temperature gage was doing the EXACT same thing! They said 'upon inspection' they found that it was the turbo line source of leak and recommended the turbo line to be replaced and it would cost around $2500 .... WTF? We took to another mechanic that has INTEGRITY with HONESTY and actually REPAIRS WHAT IS NEEDED! This company does not have integrity, did not repair the the truck and we chose they would not complete the repair the second time around, though, they did charge us another $224.99 second time around. read more

Holy cow- I called them this morning, they took me in this morning, they've fixed it today...I'm back on the road 2 hours after arrival. Jeff was awesome! read more

Took my truck in thinking I may have a starter issue. They checked everything out and there was no issues. Fair and honest and completed in a timely fashion. read more

Old fashioned service I was surprised to find. The first time Jeff I've been talked out of spending money on my car. Ford gave me a quote on a timing chain for my Ford Escape. Jeff said I didn't need a timing chain. I stopped by to double check, he took time to show me on his computer it wasn't part of my Ford's maintenance schedule! What's up with Ford? I know where I will take my Ford from now on!!! Thanks Jeff read more

Professional, quality service at a reasonable price. Ask for Arnie Martinez, he will treat you well and earn your business. He knows the value in creating a lifelong customer. read more

Do not patronize this business. They are thieves and incompetent. I would not trust them to work on a lawnmower. They replaced parts that did not need to be replaced and ruined a $200 battery cable on an F250 diesel. Avoid at all cost. read more

Amazing work found problems i didnt even know i had and were able to fix them in the same day. All without breaking the bank. Like their name implies they have integrity. Haven't had any issues thanks to jesse and jeff. read more

Friendly, seemingly honest quotes and definitely cheaper than the dealer for comparable service. I'll go back for sure.

Their knowledge and expertise were great. They corrected an issue that another national franchise missed.

Fast friendly service. My service tech Enrique was great listened to everything I said and never pressured me. Not over priced.

Fast friendly service. They listened to what I said and didn't have any heavy pressuring.

Easy to make appointment. Car returned at requested time. All the new people are winning me over (and that's huge because I HATE CHANGE!) Also shuttle to and from work from Barb is a lifesaver! read more

My dad took his truck here and they said it would take a day, but they had it over a week. Not only did they just guess wrong on the issue and not fix anything, but they ruined his new floor mats and charged him hundreds of dollars. My family won't be back. KOLD did a story in April of them ripping someone else off too. read more

Integrity Automotive & Diesel - Auto Repair Near Me - Tucson, Arizona

They have a great service center,also comparable pricing,and they no what there talking about.

Great staff great personal and best service. Only place to get done correctly and on time.. read more

Great service and just like the name, integrity is included. Worth a visit even if you live far away. The cost was reasonable and the staff is friendly. read more

These idiots could not fix a meal let alone a car.... i took my light truck there for check engine light. they said no problem... 4 thousand dollars later and three tries they still had the CEL on. they even relaced the front wheel bearings in a strange effort to fix the CEL. they wanted to replace the Mass air sensor after replacing the perfectly functional O2 sensor for 739 bucks for get this... a third time! i had a new MAS in there. told them that, they replaced it and charged me 400 bucks. then the Idiot said if a third MAS didn't work he was going to replace the ECM that costs 2,500... i told him to GTH and went to BRAkE MAX and they fixed it in a few days for 450 bucks... BAD FUEL PUMP... THAts it!!!!! THIESE GINKS COULDNT FIX A bad fuel pump!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! NEVER GO TO THESE IDIOTS UNLESS YOU WANT TO SPEND MONEY ... Go to Brake Max... those guys are honest and can actually fix problems ... im the idiot for not knowing that... please do not be an idiot too read more

Amazing service and upfront honest about everything. Fixed what European auto tech couldn't. Definitely recommend these guys.

Brought a truck in with an issue after making an appointment and giving information before arriving. Was charged for a repair and given my truck back without anything being correct. When I spoke to the person on the phone he patronized me as if I wasn't aware of what was wrong and then stated well it worked early so you obviously have a leak. No joke man, that's why I brought in because there was a problem. Will never recommend or return. read more

Service was good but a little pricey. They could not fix my transmission they said it had to be done at the dealership.

Called because a friend referred this place for honesty. Over the phone my problem was resolved with no need to go there. Thanks for your honesty. read more

I went here to get my AC fixed. I had planned on spending a whole bunch of money thinking I needed the whole thing replaced. Because after all, that's what another automotive shop told me I had to do. I went there just wanting to get it over with, but it turns out they only needed to refill the coolant and boom, it works. Funny how the other place told me it was overloaded with coolant, but these guys said it was empty. So yes they really do live up to their name with their integrity! read more

Integrity Automotive is incredibly reliable and affordable. They do an extremely amazing job on taking care of your car. Make sure you talk to Kyle! He is so knowledgeable and professional. They also rinse down your car too next door, which is service you can't get anywhere else! read more

Scheduled an appointment to get AC recharged and they were lazy to respond when I entered the building, sounded confused on what's going on with my vehicle and I ended up leaving because of poor communication and lackluster customer service. Would not recommend. Wasted my time when I scheduled an appointment too. read more

Knowledgeable, reputable, friendly, understand my cars needs and flexible scheduling Have gone to them since they opened with all my vehicles, and recommended them to others. read more

I have always had the best, professional, friendly and honest service at Integrity Auto. I will trust no other company with my car. Integrity Auto always lives up to its name. I recommend it HIGHLY!!! Renee from Tucson, AZ read more

My family and I have been going to Integrity for years, for anything automobile related. They are top notch.

We have been using Integraty for years. They are the best, fair and honest and do excellent work.

This place is trash. They should take diesel out of their name because no one in there knows how to work on one. It took them all day to do an oil change ,air filter, headlights and windshield wiper nozzles I didn't even need. I came in explaining to them that my wiper fluid reservoir had a crack in it, I saw it first hand. For some reason they think it's the hoses to the spray nozzles that keeps triggering the windshield wiper fluid sensor. I told her that's not the case but she assured me that was the fix. When I go in to pick up the truck she has the nerve to tell me that it tripped the sensor again and I have a bad sensor, Like really? This was after a whole day of no communication on the status of the truck or what it may need. I took it to another mechanic they change out the reservoir and now the sensor is not kicking on. What it pays to be a professional. Not even that alone they broke all the clips to the heat shield on the hood and threw the shield into the truck bed without even telling me. I looked back there and said wtf. They also said they did a full inspection of all fluids, brakes, and vehicle and told me everything is fine no details it's all good. My other mechanic showed me my worn down brake pads I asked them to look at. This place sucks don't waste your time or money here take it to somewhere they care for your tow pig. I'd give it no stars if I could because they charged me for crap I didn't need. read more

Troy, Joey, Diesel Joey, and the entire Integrity Automotive and Diesel team as always deliver trusted quality service with a firm handshake and a warm smile, especially as I hand over my credit card for payment in full! They're some of the best people that I don't want to see but much appreciated when I do require their services, knowledge, straight talk, and commitment to quality. And they insist on installing ONLY rock solid parts that keep me from having to return again for the same repair twice... 266k miles and the '06 GMC Duramax is still performing like a beast. Thanks again Integrity! read more

I highly recommend Integrity, awesome work, awesome people!! Quick, thorough and reliable!!

Had a loose battery terminal so I stopped by Integrity with new terminal in hand to get it replaced. Was greeted kindly upon entering by a tall man (wish i got his name) who walked out to my car to assess the situation. Immediately he told me that Autozone up the street gave me the wrong terminal to replace and after inspecting the one in the car told me i didn't need a new one. With a swift swing of a hammer and some other unknown tool, he fixed the problem and sent me on my way. I was there for maybe 5 minutes. 5 stars for customer service, kindness, and for no charge. Considering I can be naive with vehicles, not once did I feel like I was being taken advantage of. Will be utilizing this location for all of my automotive needs. read more

I have used Integrity for years. They helped with routine maintenance, pack rat damage, tire purchases. Barbara, who provides transport to/ from the business is THE BEST. read more

Honest business! they don't try to upsell you a million things. I have a BMW and had two really good experiences with them. They tackle the problems you request. I got my car back rather quickly and the cost was reasonable. All my problems were fixed, including a really bad engine oil leak situation. I had a misfire code that came on and they told me that the connector to the ignition coil simply came loose and they clipped it back in for me and that solved the problem (they could have easily just added a new coil and charged me for install labor but instead they were honest). Easily/quickly scheduled courtesy rides to/from the location. Would highly recommend this business! read more

I have been a customer since 2022 and always get great service. It is very comforting to know that I can bring them my vehicle and get an honest quote without feeling like they are up selling. The explain the issues and the solutions. I am a customer for life now. read more

Did the AC repaired right, fast, and at a reasonable cost. I am extremely satisfied with their service.

Integrity better get their act together. They have lost all of their support staff and lead mechanic. Their customer support is significantly suffering. A business is nothing without good people. read more