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    A&O Auto Plaza

    1.0 (1 review)
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    2 years ago

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    DriveTime Used Cars - DriveTime Used Cars - Saint Louis, MO

    DriveTime Used Cars

    (16 reviews)

    So I figured it out. I'm dealing with billionaire scammers. I'm done wasting my time, but I'm going…read moreto leave this review everywhere to warn people. WARNING: DriveTime, Carvana, SilverRock, and Their Troubled HistoryDo not buy from DriveTime. I am currently experiencing what I believe is fraudulent behavior. They sold me a broken car. I returned it, they then gave me another another broken car that has been stuck in the repair shop. Despite this extreme hardship, they still expect me to make my car payments.Before you sign any paperwork with DriveTime or its affiliate Carvana, please Google their history:The Founder's History: DriveTime's owner, Ernest Garcia II, pleaded guilty to felony bank fraud in 1990 in connection with the Lincoln Savings and Loan collapse before taking over this business.The "Ugly Duckling" Roots: DriveTime was originally called Ugly Duckling. It was a highly controversial subprime dealership chain that faced investor lawsuits before being taken private and rebranded to hide the name.The Carvana & SilverRock Connection: DriveTime is the sister company to Carvana (founded by Garcia's son, Ernest Garcia III). Both companies use SilverRock as their warranty administrator. SilverRock was also created by Garcia, meaning DriveTime, Carvana, and the warranty company are all tied to the same family empire. Read the lowest reviews first they only have good ratings because they make people leave a review before leaving the dealership with the broke car if only you all knew the half of what I have been dealing with with this dealership for weeks and they have no remorse or accept accountability for anything just out here doing people dirty, and don't care even Bridgecrest, the financing company is owned by the same people that's why when you buy the broke car you will go through hell and no one cares and they all work together and you will get no help just a bunch of scammers, basically doing it a way that they can get away with it taking advantage of the less fortunate it's OK. This life is just temporarily eventually they're soul will have to pay for all the evil they are doing.

    I was very skeptical about drive time especially since I knew people that bought a vehicle from…read morethem had a bad experience but I also know that people's experiences are all different I looked on the website found a vehicle for my son we drove an hour away ,by time we got there the car was ready to go they had all the paperwork ready I was there may 45 minutes signed and happily drove away.

    South County Auto Plaza - South County Auto Plaza

    South County Auto Plaza

    (39 reviews)

    Amazing experience at South County Auto Plaza. Ask for Jason he is the best sales person I've ever…read moreworked with! He made the process so easy all the way from start to finish. I will be back for my next car when that time comes. Will be sending everyone that I know that's looking for a car here. Thank you South County Auto Plaza!!!

    I own a business in Illinois and was looking for a service van for my company. After researching…read moreavailable vehicles, I found a 2020 Ram ProMaster City at this dealership and contacted a salesperson named Jeff. Before applying for financing or making the trip to purchase the vehicle, I asked several questions, including whether there was anything mechanically wrong with the van, whether the tires were in good condition, whether it had a clean Carfax, and whether there were any broken mirrors, cracked windows, or other issues needing repair. Jeff repeatedly assured me that all of their vehicles go through a "100% service inspection" before being offered for sale. I explained that I understood the van had over 110,000 miles and was being sold as a used work vehicle. My only concern was that it be mechanically sound, safe, and free from defects beyond normal wear and tear. Based on those assurances, I completed the financing application and drove approximately one hour to purchase the van. The staff was friendly, professional, and had all the paperwork prepared. The buying process itself was smooth. Unfortunately, the problems began almost immediately after leaving the dealership. Less than one mile down the road, it started raining. When I turned on the windshield wipers, one blade flew completely off the vehicle and the other was barely attached. I had to stop and buy new wiper blades. The auto parts store informed me that the blades installed on the van were not even correct for that make and model. During the drive home, I also discovered a large crack in the windshield, a missing fuse box cover, and a missing hood prop rod. I documented everything and sent photos to Jeff, who responded that they would take care of it. The following day, I was pulled over because neither brake light was functioning properly. After spending money diagnosing the issue, I learned the vehicle had incorrect bulbs installed. Once again, I contacted Jeff and was told a technician would reach out. The dealership offered to repair the vehicle, but after being told multiple times that the van had already undergone a "100% service inspection," I was uncomfortable bringing it back. I asked if I could use my own mechanic and submit receipts for reimbursement, and Jeff agreed. Additional problems continued to surface, including severe shaking while driving. When I took the van to a tire shop, I was informed that the front driver's wheel had only two lug nuts installed, the passenger front wheel had only three, and the rear wheels each had only four. The technician also found that two wheels were significantly bent. I documented everything with photos and videos and forwarded the information to Jeff. He advised me to proceed with the repairs and submit receipts. After spending approximately $2,800 on repairs, parts, labor, and safety-related issues that should have been identified before the vehicle was sold, I finally began using the van. Shortly afterward, another service light appeared due to a faulty gas cap, which I also had to replace. Less than a week after purchasing the vehicle, my lender contacted me regarding a discrepancy with my down payment. The dealership had incorrectly credited my deposit amount, resulting in a $500 error. After several attempts, I finally met with the General Manager. The dealership agreed that the $500 deposit error was their mistake and reimbursed me for that amount. However, despite all of the documented issues and prior conversations regarding repairs, they offered only an additional $500 toward the approximately $2,800 I had spent correcting problems that should have been addressed before the vehicle was sold. I fully understand that a used vehicle with over 100,000 miles will have wear and tear. However, missing lug nuts, incorrect brake light bulbs, defective windshield wipers, bent wheels, a cracked windshield, and missing vehicle components are not issues I expected to discover immediately after being told the vehicle had passed a "100% service inspection." As a business owner myself, I understand that mistakes happen. What matters is how those mistakes are handled. While the staff was friendly during the sales process, I was extremely disappointed by how the dealership handled the issues after the sale. Based on my experience, I cannot recommend this dealership and would encourage potential buyers to thoroughly inspect any vehicle before purchasing.

    A&O Auto Plaza - autoloanproviders - Updated September 2026

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