I had a very positive experience with the Pomona Kia Service Department…read more Karalynn was professional, patient, and kept me informed throughout the entire repair process. She always took the time to answer my questions and explained the repairs clearly. The service team carefully diagnosed my vehicle, worked with Kia Techline, identified the issue, and completed the warranty repair. I also truly appreciate the service manager's goodwill in providing a complimentary engine oil and oil filter service. Thank you to Karalynn, the service manager, and the technicians for your professionalism, clear communication, and excellent customer service. I sincerely appreciate the care you provided throughout this repair process.

Horrible experience! Bad customer service! Once the sale is done, they are done with you…read more Do your self a favor and stay clear of this dealership!

Currently unhappy with my purchase being a 19yr old student buying her first car I feel like I was…read morefinessed. I was told that my car was ready and the battery was good, but then started to have problems with my battery was told by a triple A agent that I had a bad battery, had problems with my power steering as well had to pay 150 to tow my car that broke down due to the bad battery messing up the alternator was told the power steering pump was fixed but once again same problems. Not to mention I've purchased the car 2 months ago still no plates and barley got my Stickers and guess what only valid for 2 months "because I insisted getting registration done sooner" but wasn't notified or told that I only "insisted" because I was harassed 3 times by the police regarding my car Being a 04 with no plates apparently older cars are supposed to be sold with plates. Very upset that I choose this car, I knew the mileage was on thehigher side but expected a better experience. Also I had a lot of other problems with this car before I had to let this car go , my starter went out and I texted them regarding my problem but fixed it myself and funny I was a couple days behind on my paymen due to working 3 jobs at the time, they asked if my car was fixed and then my car was repossessed the next business day due to "lack of communication " like really not because I was late but because of lack of communication not only that but they stole 380 dollars from wallet and tried to act like they didn't know what I was talking about even the officers that came out to the lot agreed that these people were shady and there stories were fishy and didn't sound right.

Just recently moved to the area and we needed another car! Master Car Sales went ABOVE AND BEYOND…read moreand put us in a beautiful Toyota Camry. I was so happy with the deal negotiated, having a time period to check out the car, and I didn't have any problems requesting a test-drive (you don't know how many times dealers were angry when I requested a test-drive... you'd figure it's your right to!). Super 5 star service. Really appreciate it. Thanks so much!

Bought a car. They accepted my down payment, all docs were signed, loan was finalized. THEN it…read moreturns out the showed me the wrong car, the inspection was never done on the correct vehicle, they claim it was an accident and now the vehicle is at a mechanic awaiting inspection. My son went to pick up the vehicle and they made him wait for two hours with multiple different excuses as to why they could not deliver the vehicle. Now they will not respond, answer texts, or return my calls. Again, they have my money, all of the signed documents and the banks money. I still have no car and no response.

Been buying my cars from these ladies for years, so far I have bought three cars, all at amazing…read moreprices. I had went to the Honda dealership in Montclair and they tried to sale me a car 3x what the worth of the car was I got the same car here for a lot cheaper and ever since than I kept coming back. I'm grateful for these ladies, they have always been patient with me through this whole experience even when at first, if I didn't feel right buying the car , they still treat me with respect, hence why I came back to buy and will always come back. Thank you ladies.

I bought three cars back to pack at the Steeler I had no problem everything works easy approval and…read morethe payment was fair enough for me to me this is a good deal for me had a few easy with someone of my car they fix it right away Pablo he's the one that helps me a lot with my vehicles so it's a thumbs up What is auto dealer

This is by far the worst dealership I have ever encountered , very fraudulent they ripped off…read moresomeone I know so bad , they cut their check engine lights on their vehicles, reset miles , So I worn anyone to stay away from this shady dealership. If so please bring your own mechanic to inspect these cars that they sell, the staff is also very rude and disrespectful I hope this Business gets shut down soon for fraud .

Nice people at the service department! Been comparing their…read moreprices to other dealerships and Claremont has been the best so far, especially with their high quality of service. Adriana is the best.

I can't say enough great things about my experience at Mazda of Claremont. From the moment I walked…read morein, Anthony Garcia and Riza treated me with respect, honesty, and genuine care. I came in knowing my credit wasn't perfect and I didn't really know what to expect. But instead of making me feel discouraged or judged, they just went to work. They explored every option and stayed positive the whole time. It honestly felt like they were fighting for me. Thanks to their dedication and persistence, they got me into a brand new 2026 Mazda3, something I never thought would be possible. What impressed me the most wasn't just the car or the deal. It was how I was treated. Their professionalism, patience, and determination completely changed my opinion of dealership salespeople and finance departments. If you're looking for a dealership that treats you like a person instead of just another sale, Mazda of Claremont is the place to go. Ask for Anthony Garcia and Riza. They earned my trust, my respect, and my highest recommendation. Thank you both for making something I thought would be stressful into something memorable. I absolutely love my new Mazda3 and I couldn't be happier. Sorry I was so excited that I got the car that I wanted to get. I didn't remember to take a photo till I got home lol

I had an amazing experience working with John Will and his team! I came in with a 575 credit score…read moreand honestly didn't think I would get approved, especially for the car I really wanted. To my surprise, John worked incredibly hard and was able to help me get approved for a brand-new 2026 Toyota Camry Hybrid with zero down payment. I still can't believe it! John was professional, honest, patient, and kept me informed throughout the entire process. He never made me feel judged because of my credit and truly went above and beyond to help make my dream of owning a new car come true.I also want to give a special thanks to Finance Manager Marcos. He was very helpful, understanding, and took the time to explain everything clearly. He worked hard to find the best financing option for me and made the entire process smooth and stress-free. If you have challenged credit or think getting approved is impossible, don't give up. I highly recommend seeing John Will and Marcos. They genuinely care about their customers and will do everything they can to help you drive home in the car you want. Their customer service is outstanding, and they truly work hard for every customer. Thank you again to John, Marcos, and the entire team for making what I thought was impossible happen. If you've been turned down before, have less than perfect credit, or think getting approved is impossible, don't lose hope. Go see John Will. They will work hard for you, treat you with respect, and do everything they can to help you get the vehicle you've always wanted. They don't judge your situation, they work to find solutions. I absolutely love my new 2026 Toyota Camry Hybrid and couldn't be happier with my experience!

Stopped by on Saturday, 7/11/26 to service my car (my dad went with me). We ended up going and…read morewaiting at another building that they have (I think they are renting). This 'new' building is typically for customers who have less than 60k miles. The OG building is for the lather. The lounge at the new building is massive. There is a new coffee machine which look different than the one in the other lounge, I honestly didn't like it since you would have to add sugar and creamer yourself. The other machine was made perfectly the way it is. Overall a great space for individuals like myself to get some work/studying done (FREE AC, OUTLETS)

We were referred by Rudy Gutierrez to Ivan. He is amazing at what he does!…read moreHe was courteous, knowledgeable and patient. He made our experience a great one. We hope he gets all the credit and acknowledgements he deserves. We will definitely recommend our family and friends to Ivan.

Where to begin!!!…read more This dealership is probably the most grimiest of all dealerships. Went in a few weeks ago to purchase a Z06. After inspecting the vehicle they were trying to sell, it had numerous body alignment issues it was quite embarrassing . Walked out as the vehicle was not what I wanted . Received a call today for a Z06 they received with a listed msrp of 123k and change. After asking for an out the door price, they were trying to sell it for 138k!! Ridiculous as these vehicles are not selling and going down in price. They text me a few hours later and then tell me the best they can do is 130k. Unreal. I've visited numerous dealerships. This is by far the greediest and grimiest of them all. DO NOT COME HERE TO PURCHASE A CHEVROLET!!! THEY WILL TRY TO TAKE ADVANTAGE OF YOU AND MAKE YOU FEEL YOU ARE GETTING A DEAL OF A LIFETIME. DO NOT FALL FOR IT!!!!! THIS PLACE IS HORRIBLE!!