Gone to this location twice in the last week. Once I was told that they only had extra crispy, and this evening I was told that it would take 25 - 30 minutes. Both times I was ordering a 2 piece meal. Most KFC restaurants are poorly run, but this one is the worst! read more

I wouldn't even give this location one star! I am grossed out and pissed. They first handed me the root beers and they were foaming all over the place and didn't wipe off the cups, When I asked The girl for napkins, she acted as if I were asking her for a kidney or something! . When I got back to the room with my son, they had forgotten his food which I had paid for! So he had nothing for dinner. They also forgot the plates and silverware we asked for. The food we ordered from the kfc side was dry and not good. Over priced. The only thing that was good was the A & W root beer! I was so upset I called and called again several times only to have it ring! Bad BAD BAD service and food. The worst by far was the employee and her bad attitude at the drive thru window ! Avoid at all costs. This business will be in trouble if they keep this shenanigans up! read more

Been dying to try the $5 fill up. I can eat the cookie first! If I wanna if I feel that way. Love the commercial. Had to have it. Got there and ordered. There was no chicken ready. Grilled? Nope. Only thing available was strips. It was a half hour til close so I consented to what was on hand. We paid, they took our name and we sat... for 20 minutes before going to find out what the heck! We were rudely told that we had been waiting for chicken which was a bald faced lie. 5 more minutes and we got the food. Now 5 minutes to close I am wolfing down my food to be out in time for them to close on time. I didn't even get strips. I got a few sad pieces of popcorn chicken with a couple of slightly larger nuggets. Whatever, I don't like breaded food anyway. Hubby got those. But my mashed potatoes were freaking COLD. Grr! This should be a hangable crime. All of the other transgressions combined do not near this one! Also, disappointingly the cookie was so small. Nothing like the commercial showed. I am convinced they used camera tricks like in The Hobbit but in reverse to make this food look like it would satisfy an adult. read more

What if? The question raced through my mind as we pulled into this KFC for our lunch break. What if KFC could make me feel like I spent good money for once? I decided to give it a shot and, well - The food was diarrheal at best, conjured in the bowels of Satan at worst. I ordered a micro chicken sandwich and I received a non cooked chicken sandwiched between two potato chip thin pieces of moist "bread". My girlfriend got some bowl with potatoes and gravy and whatever else was supposed to be in it, and what she got back was some new fangled gruel that was probably used to store aborted fetuses. Smelled that way, at least. Honorable Mention: The manager on site begged me to call and vote for this establishment to win some corporate sales competition in exchange for a free sandwich on my next visit. But what really was the lesson here? I guess I brought it upon myself for going to a KFC to enjoy my lunch, because it seemed like a dumb idea at the time, and after it was far too late, the regret of a lifetime soon brought it's way down my digestive system. Never again. Certainly not here. read more

I'm not sure if every KFC is like this, but they never seem to have stuff ready. 10 piece grilled bucket? "Sorry we only have 8"... 20 piece wings? "Sorry we only have 17", etc. I'm an occational fan of KFC as much as the next guy, but if you have a drive thru, shouldn't you have stuff ready to go? Is this some sort of marketing ploy to get you to buy other things that are easier and cheaper for them to make? read more

DO NOT, I REPEAT DO NOT GO THROUGH THE DRIVE THRU. This place will take an eternity. What the heck are they doing in there making everything from scratch? Fast food is fast. I dunno what to call this food, Sloth food perhaps. Save yourself the time if you really want to go to a fast food place just stick with McDonald's. read more

Worst fast food restaurant I've been to in years! My son ordered the classic chicken sandwich and when he bit into it, it actually squeaked it was so rubbery! And the fries tasted like yesterday's leftovers reheated in the microwave.... every one knows how that is! horrible horrible food. read more

They didn't have Rootbeer OR honey. What A&W doesn't have Rootbeer?? And what KFC doesn't have mounds of honey for their biscuits?!?!? Will be going next door to Popeyes from now on. read more

Horrible customer service. Prices are much higher than an average A&W/KFC. They have things on their drive thru menu that they don't offer anymore and when mentioning it at the window, they say you are wrong/the menu doesn't have the price you saw and do it with such a rude attitude. Only drive thru is available right now and the outside is fairly dirty and has garbage(can't imagine what it looks like when dining in is available). Won't ever go back to this location. It's too bad I can't give zero stars. read more

16 bucks and 30 minutes later I finally got our food (2 cheeseburger meals). The 2 people in line in front of me had somehow already finished their meals and left the building before I got our food. Thought I would swing in and grab dinner to-go on the way home from work for my wife and I, I'm just glad I didn't do the drive thru or I may have run out of gas. Not sure what took so long because when I finally got the food, it was all cold and the burgers looked like they had been sat on.. If you're looking for burgers just hit up Carls down the street, you will save yourself an hour. If you want chicken, try Popeyes or LoLos. read more

One star because no stars is not an option. The level of ineptitude is astounding. Not sure why this place stays open.

Went to get the Festive Feast. Even though they mention boneless on the promo poster, they charge an extra 25 cents per piece. They were out of Original Recipe at 7:20 pm, they didn't have 12 cookies-they only had 5. They made us wait for 5 minutes at the drive thru before even taking our order. Never had a good experience at this location. It's a joke. I do not recommend this location to anyone. read more

Turns out the drive through was a bad idea. We ordered our food 30 minutes ago, paid for it 25 minutes ago, and still no food in sight. I may give another review tomorrow, if the chicken arrives by then. read more

If I could I would give this place zero stars. I have been to this particular KFC four times and the service and quality has been terrible every time. The employees are not friendly. The seating area is always a mess. On two separate visits they were out of chicken for chicken sandwiches....yes a KFC out of chicken twice! I contacted the corporate office and expressed all of my concerns and issues and all I got back was a sorry and a coupon for a free sandwich only good at this particular KFC. Clearly the management doesn't care to remedy the issues. I will never go to this KFC again, even with a free chicken sandwich coupon! read more

This place absolutely sucks! If you enjoy hard cold fries, cold burgers, and waiting over 30 minutes for your order, with terrible service, this place is perfect for you. I'm never coming back. read more

KFC has really gone downhill from what I remember as a kid. We have kept going thinking maybe our last trip(s) are flukes, but we're giving up. The past three times we've eaten here the chicken has been tough and not crispy, the mac and cheese noodles are different colors (some are dark and tough, others are light and soft) and the potatoes taste almost stale. The biscuits are alright if you can get a little moisture on them (I recommend loads of butter) but I'm not sure worth the hassle. Sorry guys, but this one is definitely a no. read more

Just find another location if you're wanting KFC or A&W. Over the course of a month I went to this location just to get a large root beer 4 times ( I was really pregnant and it's what I craved) every time I went they were either out, or Had to change the keg. Once I was told changing the keg would take 45 minutes... it was the only thing i purchased and who I think is the manager waited to tell me this after I ordered a large root beer. I pretty much gave up after that. Until yesterday when my husband and I went to lunch. Well again they were out of root beer, but not only that they were out of every type of sauce except BBQ (what chicken place doesn't have ranch in bulk) Sprite, tea, and raspberry tea. The kicker was they were out of napkins. The slogan for the reasturants is "Finger licken good" so how does a place during lunch hour that advertises you eat with your hands not have a single napkin? I don't understand how this place is understaffed that you can't change a keg the box for thier fountian drinks (I've worked in the food industry, and have changed many kegs it's not that hard and doesn't take that long) or can't order a large enough quantity of napkins that you don't run out on a Tuesday afternoon during lunch hour. also the manager needs to be replaced by somone who understands customer service. Just read the other reviews becuase I'm pretty sure my 7 year old can run a reasturant better. read more

I so love kfc, we tried popeyes n did not even like it. Won't go there again. Its hands down for kfc, yum I love the original and the rest of my family loves the crispy and love the coleslaw. The End read more

They left items out of our takeout order one evening. I called and the manager with my receipt, and said she would mail vouchers; these never came. A month later, I spoke to another manager, and she was rude, treated me like I was a con man. She said that she would send me a coupon for something I did not want, but she basically wanted me to grovel. No thanks, the next time I want mediocre chicken, I will get elsewhere. read more