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    A&W Restaurant

    2.5 (6 reviews)
    Open 9:00 am - 11:00 pm

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    1 year ago

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    6 years ago

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    6 years ago

    Workers not wearing masks or gloves. Skimpy amount of ice cream in the floats.

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    Shake Shack Bridgeport Village

    Shake Shack Bridgeport Village

    3.7
    (65 reviews)
    4.7 mi
    $$

    Great experience! I was welcomed as soon as I entered. All four kiosks were in use, and an…read moreassociate immediately came over and asked if she could help me at the register. The location wasn't overly busy, but it stayed steadily active, and staff continued checking on me every few minutes. My food was delivered to the table, and the restaurant was clean, inviting, and had a nice ambience. My burger was hot, fresh, and made exactly the way I requested. The fries weren't straight out of the fryer, but they were still delicious, and the chocolate shake really rounded out the meal. Thanks for a great experience!

    We visited on May 30 and placed an order totaling about $80. Unfortunately, our experience was…read moreextremely disappointing. After waiting more than 30 minutes, we still hadn't received any food or drinks, while customers who ordered after us were already being served. We checked on our order twice because our children were hungry and there seemed to be no progress. We were told there were computer system issues, which we understood, so we continued to wait. Eventually, after more than half an hour with nothing received, we requested a refund. While the restaurant refunded the food charges, they did not refund the tip. That was unacceptable. Not only was our time wasted, but we were essentially charged for service we never received. What made the situation worse was the lack of customer service. The manager's response felt dismissive, and there was no genuine apology or effort to make things right. A brief "sorry about that" at the end came across as an afterthought rather than sincere concern. It's now nearly a week later, and I still have not received a refund for the tip. Person in charge said they cannot refund my tip from the store but it must be corporate. Wrote a little note on my receipt, put it in the drawer and said they will submit a request. I left feeling completely ripped off and unvalued as a customer. The impression I got was that because this location is in Bridgeport and likely has plenty of business, losing a customer simply didn't matter. Mistakes happen, especially during busy periods. What matters is how they're handled. Unfortunately, this experience was handled poorly.

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    Self serve line
    Self serve line
    Big burger
    Big burger
    Shake Shack Bridgeport Village

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    Five Guys

    Five Guys

    3.2
    (72 reviews)
    4.6 mi
    $

    Just what we needed after a long ski day! We placed our orders online in advance and when we got…read morethere let them know we were there, and they had our orders out pretty quickly despite it being very busy inside. As expected, nothing too unique to this Five Guys location so the vibe is what you expect for a decent sit down fast food restaurant. Our food was good! Would recommend this location.

    Updating for 2025…read more I'm now torn about this place. I actually go there semi-regularly, but will go there a lot less now going forward. The Good: I think they have the best hamburgers of anywhere in the Portland area, and I love their fancy drink machines where they offer so many cool combinations of drinks. The people there are usually really friendly (but less so now, that recently they have a lot of noobs there that don't know what they are doing). Also their logistics have improved a lot over what it was a few years ago. Now if you order from the app, you can expect to walk in, and in 5 min or less you'll have your food. Pretty good! The Bad: They now screw up the drinks order nearly 100% of the time. I'll order a soft drink in a large cup, and they'll hand me a bottle, or a small cup, or, well, anything other than what I ordered. *sigh*. C'mon guys, it can't be that hard! Their fries are now usually terrible. At least 75% of the time, they are runny/wet/undercooked. It's like eating a raw potato... because you are! Yuck! That's happened to me now, I believe 3 of the last 4 times I've been there, and it's not like there are options for any other type of side. I suppose that is the big downside to their business model. They offer so few different things that they'd better do each of those things expertly (and they used to!), and now in 2025 they just don't!

    Photos
    Yup the Freestyle Machine is awesome
    Yup the Freestyle Machine is awesome
    A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...
    A photograph of the contents of a Five Guys burger bowl, which include two ground beef patties, tomatoes, jalapenos, lettuce ...
    A Five Guys hot dog sits on the counter in a Five Guys restaurant.

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    A Five Guys hot dog sits on the counter in a Five Guys restaurant.

    A&W Restaurant - hotdogs - Updated June 2026

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