They were recommended by our regular auto mechanic and it was a good recommendation. After a…read morerandom and strange accident on the freeway, my car went from first photo to second in one week. Looks great, timely work, fair price!

Stay Clear! Unless you don't mind ZERO customer service and questionable answers from both Employee…read moreand Manager I took my car in to get repaired since multiple reviews and family members said it was great. The first interaction was fine I called and spoke to a nice woman she was helpful and gave me information I needed to get started since I had Progressive Insurance. WORD TO THE WISE *** Any collision shop will have longer times with Progressive then other companies this isn't the Collision shops fault *** Once I completed what was needed with Progressive I went in to have them look over the car and give me an estimate on completion. The employee stated 2 weeks without any hiccups I stated that was WAY quicker then Gerber Collision and Glass was (4-6 weeks+) I signed paperwork and then returned a week later to drop my car off I had 1 item I was paying for 1 item my insurance company was paying for.... Here comes the issues - During the WHOLE entire process, I only received text updates on my portion never a single time did the company call me and update me on the other portion. During the process I had to call them for updates and times when it would be complete... Never did they call and update me. - The process went from 2 weeks to 6.5 weeks of waiting. Their response was "Progressive needed to come back on site, and look it over again" I was told they have someone onsite which would imply they were working there. - I noticed my gas was running lower over the long period that I was there, I looked at the maps and it seemed that someone took my car for 11 miles to a residential neighborhood for about 30 mins. - Once I was finally told the car was ready we looked it over... There was a bunch of residue/spots on the trunk and the side panel/molding by my tire was scratched up which was not part of the original issue. When I approached the employee about these issues he took the car back and stated the following "The residue was from Maple Syrup or Pine Tree, we tried to get the scratches out but the tech ended up spraying your paint with the chemical and it burned through the paint so that needs to be fixed now" After all this I had to wait another week for the car to be fixed again - I once again had to call and request when it was ready to be picked up.. This time speaking to the manager/boss, I stated should I be good to go or will I fine more issues? "No issues you will be good" The morning I was to go I called and said I'd be picking up in several hours the manager/boss said ok I'll get it cleaned up. - Arriving to pick up 2 new issues were found since the last time I arrived (Some kind of mark on my trunk and the tail light had scuffs) Once again I had to approach the manager/boss he stated "Take it with you, we will come and get it and fix it and bring it back to you" Fast forward another week they take it back fix the issues and brought it back looking as it should no other problems were found... I spoke to the manager about my problem and this is what he said.. about the multiple issues above and the whole overall issue - "When it comes to the Progressive onsite employee he travels from one location to another and when we needed him he was also on vacation so it took longer so your time frame went from 2 weeks till were we are at right now which is a little over 1 month" - "We normally always contact our customers with updates, what I assume is your option wasn't marked with updates from Progressive only your out of pocket payment was marked in our system to contact you with updates, we normally always contact not sure what happened" - "The car was taken to our calibration shop which was out on 20 mile and something, the guys house is off of 11 and Gratiot they needed to ride the car so it can reset the sensors you have a lot" - "The residue on the trunk I'm unsure what that was, the scratches I'm not pointing fingers on who did this and I'm not calling my techs out." (This issue I went back and forth with him because he was blaming me for this that the issue came in like this, I told him you can check your photos and mine the scratches were not there at time of drop off.. after this he kept quiet) When asked with all my troubles and issues and lies I was give what can you guys do.... He came back with $50 off my bill for my troubles.... I said from the great reviews and the word of mouth on the place you cannot do anything better "Haha what you want me to do here I'm giving you money off". The next day I called to schedule the pickup he stated he knocked another $60 off (I assume he looked at the damage on my car and saw I wasn't the one) I will NEVER recommend or even offer anything to anyone that is in need of repair to go to this place. If you're not in a rush have zero interest in customer service, want to be blamed for you doing the damage after you pick it up in the parking lot the by all means go here... I should have stuck with Gerber Glass and Collusion!!

Been going there for over 20 years. Great place to have honest work repairs done on your cars/…read moretrucks.

We've been a long time customer of Bucks Garage. Paul is such an honest mechanic. I would trust him…read morewith any of my vehicles. I have recommended family and friends that also utilize his garage. His prices are fair. It's not a very large garage. sometimes it may take period of time to get your vehicle back but you know that when your car is there it's going to be well taken care of. I like the fact that he will look at your vehicle and tell you if the repair is worth moving forward with. Keep up the good work Paul.

I had a great experience with A Auto Point Collision. Very friendly people. They did a great job…read morerepairing the fender. It was in rough shape before, but now it's as good as new! They changed my oil and oil filter and gave it a nice clean as well which I greatly appreciated. I would definitley recommend getting services from them.

Just picked up my car. Passenger door, fender and more all fixed like new. Price was right service…read morewas great. Loaner car was clean and reliable Gary and Laurie were both easy to work with very nice. I am feeling great driving away.

This was the easiest, most positive vehicle repair experience I have ever had. It was affordable,…read moretimely, and the shop kept me updated every step of the way. The owners were great with letting me know what needed to get done vs what damage was purely cosmetic and could be left alone. PLUS my car was detailed when I picked it up. Great owners, great staff, great business-l that I 10/10 recommend to everyone.

Hershel Always has a done a good job for me. appreciate all their help. Take great care to go over…read moreany estimate and good quality work is completed.

Wow!! Is all I have to say. If you want to a collision shop that's honest and friendly and does…read moregreat work, look no further. Thank you Chris and Stan for helping me with my Escalade today. Thought I was going to need to get my back bumper repainted, but they were able to save it by wet sanding it and wheeling out the scratches. Thank you for also making time to help me on a Friday afternoon of all times. 10 out of 5 stars

Fantastic job on my VW wagon. You'd never know someone bumped into it. It looks immaculate. I would…read morerecommend Stan Yee's to anyone and will use them anytime it is necessary.

I want to thank Robin and the team at Paul's Auto Service for the professionalism and attention…read morethey provided during a recent inspection and repair visit. As someone who relies on my vehicle every day for work, it is important to me that I understand not only what is being repaired, but also the overall condition of the vehicle and any maintenance items that may require attention in the future. Robin took the time to explain his findings, discuss recommendations, and answer my questions in a way that was clear and easy to understand. What stood out most was the communication. Robin kept me informed throughout the process, called me before pickup to review the repairs and recommendations, and treated my concerns seriously. The team was professional, courteous, and thorough from start to finish. It is not always easy to find a repair facility that is willing to take the time to explain things and help a customer understand what is going on with their vehicle, but that was my experience with Paul's Auto Service. Thank you to Robin and the entire team for your professionalism, transparency, and quality service. It was greatly appreciated.

I've trusted Paul's Auto for years, and they consistently exceed my expectations. The staff is…read morefriendly, knowledgeable, and genuinely cares about their customers. The quality of their work is outstanding, and I really value their honesty--no upselling or unnecessary repairs. I've never had a bad experience, and I'll definitely continue to rely on them for any future automotive needs.

I wish I could give six stars to these folks. I came in with a small scratch on the rear driver's…read moreside of my vehicle. They looked at it quickly, determined that it could be buffed out, and did the job in minutes, free of charge. They even did the same for another small spot I didn't see. Wow! I will definitely bring all of my auto body work here.

I needed some assistance after a fender bender on my 2022 4runner. I wanted to pay out of pocket…read moreinstead of making a claim. After getting a few local estimates, I found Mike's to be the best value. They also allow you to specify OEM vs aftermarket parts if that's important for you. They were easy to deal with, on time, and the estimate was accurate. Would go again.

They always do an excellent job every time I take my vehicles to get fixed and not only did they…read morefix the outside but they also cleaned my car on the inside lwhich saved me a lot of time and trouble doing it. They are very efficient and reliable. I would recommend them to anybody.

Couldn't be happier with these guys. They gave me a quote that was accurate and explained…read moreeverything I needed to know about how my insurance would handle the repairs. They were honest about the fact they couldn't start on my car for about 5 weeks & would have me car about 5 days. Everything went as planned. When my car was returned it was cleaner than I had left it. Also, they left me a little bottle of touchup paint for my vehicle. :)