Nice lil toy store for kids. Prices are a lil higher compare to your big-box store, however it was…read moreexpected. Great place to pick up some last min toys for the kids especially if you're going camping at Wildhaven. Support your local business!

This is the first time I have ever written a negative review…read more After repeatedly visiting this store and after spending many hundreds of dollars over the past WEEK (which is significant considering the average cost per item at the store), not to mention hundreds of others over the last year, the owner and the store manager just falsely accused my wife of stealing gum And hair clips. The accusation is bizarre considering how much money we actually spent at the store versus the items she accused us of stealing, not to mention my wife's general morals and character. In reality, the gum and hair clips were paid for at the end of their visit to the store along with all the other items purchased (multiple gifts in triplicate for our nieces and daughter). After my wife tried to explain all of this, and after being met with continued rudeness, she asked if our three year old could use the bathroom and they denied her the right to do so. Clearly, we will never come back. I will also seek out other avenues to post this message on including the better business beuerau and chamber of commerce. This isn't the first time I have seen a brown skinned woman falsely accused of shoplifting, and I'm sure it won't be the last, but it is disgusting none the less. I wish I could give zero stars. I feel sorry for the store owner who must be a sad and miserable person to act so bizarrely and rudely against her own interest. Our dollars will go elsewhere and I encourage you to do the same.

I've been here a few times and my experience is always wonderful! The employees are really nice,…read moreand there's a younger gentleman with brown curly hair that is always helping my kiddos pick out the perfect toy. Will be visiting again

the guy that runs this store is SO rude! with his over priced toys and bad attitude i'm surprised…read morethey are still in business? also, you can only purchase ONE sonny angel per GROUP of people, not per person like usual stores. treating customers like they are resellers. happily not returning.

Best toy store and cafe! Friendliest owners and staff, someone is always available to help you pick…read moreout the best toy/gift. There is also a play area for kids, so you can grab a delicious drink from the cafe and hang with friends while your kids quietly play or participate in a craft activity. Poppy's also has great events! Lychee lover is my go to and my toddler loves the strawberry milk (and the trains).

I visited poppy's the other day and when i walked in i saw nobody working at the boba station, also…read moreno employee to be found. I was in the store with my friend for about 10 minutes looking around no greeting from any worker because nobody seemed to be working, so we thought . The whole time the manager/worker of the store was in a toy isle completely ignoring the fact that we walked in. He didn't say hello or asked if we needed any help, after that he just walked back to the register and we left. We were planning on getting boba but we didn't want someone like that making our drinks. I RECOMMEND TEASPOON OR QUICKLY FOR BOBA.

One of the best comic (and toy) shops in the world...If you're looking for something specific, very…read moregood chance they either have it (or something related). Super friendly owners with a wealth of knowledge. Check it out and fill some holes in your collection!

It pains me to have to write this review. I've been a comic book collector in the Bay Area since…read morethe 1970s with over 45 years of experience with local shops. I used to consider Batcave one of the 'better' comic book stores. I first started going to the store in 2019 when my wife and I would make the store one of our main destinations to buy back issues when we were passing through the area. This store used to be something my wife and I looked forward to visiting. Unfortunately, that has changed. About a month ago, we made a special trip to Santa Rosa to pick out some back issues. We had not visited in a while and we looked forward to it. While browsing the back issues, I found that I needed to use the restroom. I saw a fellow customer go into a door that appeared to be a bathroom. There was no sign on the door indicating that this restroom was not for public use, etc. When the customer walked out, I went in after them. It was extremely gross inside with a mop partially blocking access to the toilet and I felt uncomfortable touching anything. The next thing I know, the owner was yelling at me aggressively through the door and pounding in a violent manner. He shouted, "The restroom isn't for public use!!!" I walked back out past the owner, apologizing profusely while he glared at me. I explained that I saw another customer go in to use the restroom so I assumed it was for public use. I told him I was extremely sorry, that it was an honest mistake and that it wouldn't happen again. The owner didn't respond, just scowled at me. I heard his wife loudly yelling, "(insert expletive insult here)!!!" I proceeded to put the back issues I had picked out back in their boxes. I no longer felt comfortable spending my money there after being shouted at and insulted. It was a mistake anyone could have made considering the door didn't have signage saying not to use it. But the owner's reaction was over the top and extremely aggressive over something so small. I went to find my wife, explaining what had happened when I showed up without back issues. She was extremely upset and unbeknownst to me posted a review saying that the owner's behavior was unprofessional. She was not ok with the way I was treated after so many years of going there. The owner could have responded to her review in an professional adult manner but instead he chose to throw a tantrum in his response, claiming that I had left urine on his floor causing a biohazard. I thought that was the end of it. However, it wasn't. A few weeks later, I was attending the old school Berkeley Comic Show. I walked up to one of the booths and started looking through a long box. Suddenly, a hand came over the box, blocking my view. A voice yelled at me, "you are NOT welcome here! You need to keep walking! You are banned for LIFE!" I walked away calmly, caught off guard by his unhinged anger towards me. He was shouting at the top of his lungs, trying to get the attention of the other vendors at the convention and his customers - anyone who would listen. He was trying to embarrass me and get the other vendors to turn me away as well. Thankfully, the other vendors paid him no notice. He was shouting about what a piece of garbage I was for using his bathroom, how pissed he was because my wife had written a negative review, he kept going on and on. I have honestly never encountered anything like this behavior in my forty five years of comic collecting. The level of anger coming from him was out of proportion for what was a simple misunderstanding. All I can only think that the owner must be an extremely unhappy and bitter person to hold such a grudge over something so small, that he would try and ruin my convention experience by embarrassing me to other vendors. Needless to say, I will never be shopping at Batcave again. I would encourage others to do the same. I wasn't even going to post this review until I was harassed in a public space by the owner. I only hope that the owner gets the help that needs, whether that's attending anger management courses or possibly going into a different field of business.

I say, Tis rare…read morenowadays to find a local, well-stocked, and reasonably proced toy shop. As such, if you are looking for one within the Marin/Sonoma area then look no further! This quaint, and well-stocked shop is as charming as its staff! There are selections for all ages and interests, as well as price-points! From small nick-nacks and novelties to full-on sets and comically large pieces, this establishment has it all! If you find yourself in the area, I highly suggest stopping by; it won't fail to put a smile on your face! Good Show! Value: 5/5 Staff: 5/5

Love this store! Great selection! But …read more.. Wanted to shop more, but it was so cold in the store, it was uncomfortable. We are in the middle of our winter.

Came in here with my kids and it is a very unwecoming environment. It is always some kids working…read morethe counter and they seem like they hate being there. And the other times I've come in theres a man who dosent speak English and cant help me at all. Alot of the products they sell are fake like the labubu. They claim they are real and sell them at full price. Overall a very bad place to shop.

Great place for gifts that are unique while not breaking the bank. The store is decently sized with…read moremerchandise to be found in every nook and corner; makeup, character merchandise (pokemon, sanrio, labubu, sonny angel, etc) pens, kimonos jewelery, keychains, home goods like incense holders, bowls & spoons, chopsticks, and even special flavored chips and fun snacks that you can't get at a normal store. There is so much to look at! The employees have been kind and welcoming every time I've visited, and I like stopping in to get cute and affordable gifts.

This place is the gem of Penngrove. The owners are great. They also setup all our Lego party bags…read morefor our son's three year old birthday party. One of our favorite day excursions is to head to the Lego store with our kids (of course they get a Lego set for doing their chores!) and go to DD's cookies down the street thereafter. Just remember they're only open on weekends.

This is such a great little store - all things LEGO! Our kids love this place...they have great…read moremisc parts, tons of minfigs and sets. The owners are so nice and helpful. It's a really fun outing for adults and kids who love Lego!

The service is great, my fiancé bought a bunch of magic cards here and they're really informative…read moreand helpful. The selection is pretty good, especially the manga, they could use some more boy love but that's okay. Tom Beland used to work here and I miss seeing him. Definitely recommend getting anything by Brian K. Vaughn. "Y The Last Man" is incredible. The best story of all time. The prices are good and I've been coming here for years. Bigger location now and there's an upstairs! Yay!!

The only positive I can say about this shop is they have about three wonderful employees, decent…read moreselection, and have snacks. For example: I asked someone for help locating a small amount of cards and all he answered was idk. No effort to check anywhere besides the front glass case, etc. Also the majority of the time this shop has things for sale at scalper prices. Plus they try and push their own product called Vaulted Rarity which is just repacked cards with crappy value,etc . Also, if you try and turn in cards for store credit or if you dare cash value, you're going to majorly ripped off and get a small percentage of what it's worth. I've also ran into a lot of toxic customers here during gaming tournaments not really abnormal for the card gaming community but expect to have them do nothing if issues occur. Parking is not wonderful either with either small parking spaces, illegal parking behind othe cars during release weekends and people racing through the parking lot. If you want to not experience being ripped off, bad customer service, and be in a welcoming environment.... I would recommend going to Harveys in Rohnert Park.