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    A Cut Above Salon

    2.9 (13 reviews)
    Closed 10:00 am - 6:00 pm

    Services - A Cut Above Salon

    Haircut

    Hair styling

    Haircut and shave

    1 More Service

    Shave only

    A Cut Above Salon Photos

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    Mystique Hair & Skin

    Mystique Hair & Skin

    3.3
    (61 reviews)
    4.8 mi
    $$

    I've been going to Mystique salon for over 15 years. From prom to my wedding day, the salon has…read morenever let me down. My family and bridesmaids all had their hair done here for our wedding. Everyone was impressed with the professionalism and COVID precautions. My makeup was FANTASTIC (thank you, Fatima) and my curls lasted all night long, even a month after the wedding, people look at the photos are so impressed with how well my hair held up (thank you, Jane).

    Have you ever been ready to leave a hair salon with shampoo in your hair?…read more Well that was me this Tuesday at Mystique hair and salon. I would seriously given the service ( or more accurately, the lack there of) zero stars if that was an option. I called up in advance to let the salon know that I was running exactly 5 mins late for a wash and a Blo dry. They still call me 3 mins later to check. I arrive at 6:35 pm exact and let Sarah know that my hair is a week old dirty and that I would need 2 shampoos . She gives me a look and tells me that she has no time for a second shampoo and that she has a 7 pm. At this point- I let me hair out of the scrunchie and let her know that may not happen given my hair length and texture. She berates Morgan from the front desk in not letting her know about my hair and at this point she is rough and rude in her actions. Proceeds to shampoo my hair while berating me for being 5 mins late. I try to think of more pleasant things but then she proceeds to cursory shampoo without scrubbing. I tell her again that my hair is really dirty and she is rude in her response back. I get up with shampoo in my hair and ask to speak with the manager about the abysmal customer service. The manager is not there. Morgan at the front desk washes out my hair as a courtesy and I leave with the managers name and number. Sarah tries to engage with me once more "explaining" why I am wrong- I ask her to desist and walk on. Talk about customer service! You would have thought I was getting a wash and Blo dry for free or as charity the way I was treated. Not sure why they accept late appointments if the stylists are tired, bored or just not upto it. Wonder if the primary modus operandi is to collect money from hapless customers while being rude. Hmm... never known that to work anyplace before!!! Avoid this place even if it is your option if last resort especially Sarah. My first experience there about a week ago was also "borderline" rude with another stylist but I did not write about because it was borderline. But this second experience has compelled me to provide this review. People- be aware. Maybe there are others who are nicer at this salon- but this stylist was not! Oh and I tried calling the salon today to talk to the manager- but my calls went into oblivion. Maybe I will have better luck tomorrow.

    Photos
    Reception Welcome Desk
    Reception Welcome Desk
    My curls lasted all day/night!
    My curls lasted all day/night!
    Master-level Aveda and Bumble & bumble Education for all Stylists

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    Master-level Aveda and Bumble & bumble Education for all Stylists

    A Cut Above Salon - barbers - Updated June 2026

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